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Content provided by Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Learn about new tactics to enhance your customer service in social media, how one school district deals with frustrated parents on snow days, and the airline that saved a wedding. Bite-Sized Delight From the Episode: • How to better serve your customers across all social media platforms. • How to explain and empathize when communicating about unfortunate situations that will impact your customers. • How to go the extra mile for a customer - and provide the opportunity for others to watch the process. Are You Looking for Things We Referenced? • How to Improve Your Social Customer Service in Three Easy Steps • Four Ways to Speak to Your Customers Effectively on Social Media • How to Take Your Customer Care on Social Media to the Next Level • EmpowerCX - April 9-10, 2019 - Ft. Lauderdale, Florida
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!
185 episodes
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Manage episode 230511579 series 1676096
Content provided by Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Learn about new tactics to enhance your customer service in social media, how one school district deals with frustrated parents on snow days, and the airline that saved a wedding. Bite-Sized Delight From the Episode: • How to better serve your customers across all social media platforms. • How to explain and empathize when communicating about unfortunate situations that will impact your customers. • How to go the extra mile for a customer - and provide the opportunity for others to watch the process. Are You Looking for Things We Referenced? • How to Improve Your Social Customer Service in Three Easy Steps • Four Ways to Speak to Your Customers Effectively on Social Media • How to Take Your Customer Care on Social Media to the Next Level • EmpowerCX - April 9-10, 2019 - Ft. Lauderdale, Florida
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!
185 episodes
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Similar to Experience This!
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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