This is a podcast by Matt Heiszler and Walter Sheppard, talking about RPGs like Pathfinder, D&D, and Starfinder, GMing, as well as board games, Magic: the Gathering, and just about anything else that comes to mind. Published about twice a month.
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Ramblings about W. Edwards Deming in the digital transformation era. The general idea of the podcast is derived from Dr. Demming's seminal work described in his New Economics book - System of Profound Knowledge ( SoPK ). We'll try and get a mix of interviews from IT, Healthcare, and Manufacturing with the goal of aligning these ideas with Digital Transformation possibilities. Everything related to Dr. Deming's ideas is on the table (e.g., Goldratt, C.I. Lewis, Ohno, Shingo, Lean, Agile, and ...
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S4 E19 - Andrew Clay Shafer - Unpacking DevOps Evolution and the Future of Digital Transformation
51:47
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In this episode of The Profound Podcast, I speak with Andrew Clay Shafer, a pivotal figure in the DevOps community and a key influencer in the industry. They delve into the evolution of DevOps, its current state, and its implications for the future, particularly in the context of digital transformation. The conversation begins with a reflection on …
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S4 E18 - Joseph Enochs - Embracing AI in the Enterprise
1:15:23
1:15:23
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In this episode, I speak with Joseph Enochs, Managing Director of AI/ML and Emerging Technologies at Enterprise Vision Technologies. Known for his extensive background in DevOps and digital transformation, Joseph shares his remarkable journey transitioning into the AI domain. Joseph begins by recounting how his interest in AI was sparked, notably i…
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S4 E 17 - Dr. Barbara Lawton - Insights on Evolution and Learning in the Digital Age
1:20:44
1:20:44
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In this episode, I sit down with Dr. Barbara Lawton, a distinguished statistician and expert in experimental design. Dr. Lawton shares her journey from studying biology and ecology to diving deep into statistics, eventually finding herself at the Rocky Flats nuclear weapons facility. It was here she experienced a pivotal moment that led her to W. E…
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S4 E16 - Angela Montgomery - Integrating Deming and Goldratt for Organizational Transformation
58:18
58:18
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In this insightful episode of the Profound Podcast, I speak with Angela Montgomery, co-founder of Intelligent Management and author of the upcoming book, The Human Constraint. Angela shares her unique journey from a background in arts to collaborating with physicists. The conversation delves into the artificial barriers within organizations, the im…
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S4 E15 - Mike Beck - Engineering Excellence Through Deming's Lens
1:09:12
1:09:12
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In this episode, I had a conversation with Mike Beck. We dive deep into W. Edwards Deming's seminal perspectives on quality and their application in the automotive and healthcare sectors. Mike, with his vast experience at General Motors and Toyota, shares compelling stories and insights on how Deming's principles transformed his approach to enginee…
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S4 E14 - Rob Park - Navigating Software Evolution through Deming's Principles
53:12
53:12
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In this episode of the Profound Podcast, I have a conversation with Rob Park. Rob shares his journey from early involvement in extreme programming (XP) to his current fascination with W. Edwards Deming's principles and their application in modern software development. Rob's career path offers a rich tapestry of experiences, from using case tools an…
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S4 E13 - Beth Blankenship - Exploring Deming's Legacy and Modern Applications
1:16:06
1:16:06
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In this episode, I have a conversation with Beth Blankenship, a seasoned expert in quality management and a fervent disciple of W. Edwards Deming. We dive deep into Deming's profound principles and their continued relevance in today's digital transformation landscape. Beth begins by sharing her journey from an IT background to becoming a passionate…
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S4 E12 - Dr. Jabe Bloom - Temporal Design and Digital Transformation
57:38
57:38
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In this episode, I sit down with Dr. Jabe Bloom, an expert in design studies and organizational theory. Recently completing his PhD at Carnegie Mellon, Dr. Bloom brings a fresh perspective on the intersection of temporality, complexity, and design, particularly in the context of digital transformation in IT and other industries. We dive into the nu…
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S4 E11 - John Dues - Transforming Education Through Deming's Principles
51:14
51:14
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In this episode of the Profound Podcast, I'm joined by John Dues, Chief Learning Officer at United Schools Network in Ohio and an innovative educator who has ingeniously applied W. Edwards Deming's theories to the educational sector. John shares his journey of discovery into Deming's methodologies and how these have profoundly influenced his approa…
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S4 E10 - Ariane David, PhD - Embracing Uncertainty in Transformation
53:55
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In this episode of the Profound Podcast, I have the pleasure of speaking with Ariane David, PhD, an insightful thinker and academic who delves into the principles of non-positional thinking and its profound impact on personal and organizational learning. We explore how W. Edwards Deming's theories on quality and continuous improvement intersect wit…
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S4 E9 - Bill Bellows - Unveiling the Spectrum of System Thinking Part 2
55:18
55:18
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In the second episode of my two-part discussion with Bill Bellows, we explore the nuanced realms of quality management, variation, and integration, drawing from the rich legacy of W. Edwards Deming and Genichi Taguchi, and their profound impact on industries ranging from automotive to aerospace. Bill Bellows shares enlightening perspectives on the …
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S4 E8 - Bill Bellows - Unveiling the Spectrum of System Thinking Part 1
55:15
55:15
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In the first part of a two-part series with Bill Bellows, we delve deep into the essence of system thinking and its pivotal role in shaping organizations. Bellows leads us on a journey exploring the nuanced differences between 'Red Pen' and 'Blue Pen' organizations, and beyond, into the realms of 'Me' versus 'We' and the collective impact of every …
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S4 E7 - Dave Nave - Engineering Quality and Transformation with Deming's Legacy
1:05:13
1:05:13
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In this episode of the Profound Podcast, I had the pleasure of engaging with Dave Nave, a multifaceted expert with a rich background in engineering, quality improvement, and business management consulting. Through his work and studies, Nave has delved deep into W. Edwards Deming's philosophies, applying these principles across various sectors with …
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S4 E6 - Dr. Khai Minh Pham - Redefining Our Understanding of AI
53:29
53:29
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In this episode of Profound, I talk with Dr. Khai Minh Pham, whose unique approach to artificial intelligence challenges conventional paradigms and opens new frontiers in AI research and application. Dr. Pham, with his extensive background in both medicine and artificial intelligence, shares his journey towards creating a distinctive AI framework t…
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S4 E5 - Richard Steele - Navigating Cultural Shifts with Deming's Philosophy
43:52
43:52
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In this episode of the Profound Podcast, I engage in an insightful conversation with Richard Steele, founder and president of Peeker Services. We explore his journey from rebuilding locomotives to embracing W. Edwards Deming's principles, leading to a radical change in his company's management practices, particularly around performance appraisals a…
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S4 E4 - Bill Bellows - Unraveling Complexity in Safety and Quality Part 2
40:24
40:24
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In part two of their discussion, John Willis engages in a deep dive with Bill Bellows on the multifaceted world of safety, quality, and systems thinking. Inspired by the pioneering work of Sydney Decker, Dr. Woods, and Erik Hollnagel, they explore the nuanced perspectives on safety and quality that transcend conventional understanding. John and Bil…
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S4 E3 - Bill Bellows - Navigating Organizations Through a Systems Lens Part 1
34:16
34:16
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In this episode, I sit down once again with Bill Bellows to explore the interconnected nature of quality thinking. Our conversation ventures beyond traditional boundaries, drawing on Bill's unique insights into systemic thinking and its implications for organizational excellence. We delve into the philosophy of interconnectedness, illustrating how …
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S4 E2 - Derek Lewis - Legacy of Quality Control Pioneers
30:18
30:18
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I have a great discussion between Derek Lewis and John Willis, focusing on the historical and philosophical underpinnings of quality control and those who were paramount to the movement including Walter Shewhart, W. Edwards Deming, and Joseph M. Juran. The dialogue includes anecdotes, critiques, and appreciations of Shewhart and Deming's work, incl…
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S4 E1 - Adam Hawkins - Seeking Quality in the Digital Landscape
58:19
58:19
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I have an enlightening conversation with Adam Hawkins in this episode. We dive deep into W. Edwards Deming's seminal perspectives on quality. Our dialogue explores how this expansive framing of quality requires connecting producers and consumers in a broader system. We relate these concepts to service level objectives (SLOs) and their role in quant…
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S3 E9 - Bill Bellows - Genichi Taguchi and Quality - Part 2
48:02
48:02
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48:02
In this second part of a two-part series, I speak with Bill Bellows about W. Edwards Deming's influence on Japanese manufacturing, specifically Toyota. We discuss Deming's relationship with Genichi Taguchi and how their quality philosophies intersect and complement each other. We explore Deming and Taguchi's differing notions of quality - meeting s…
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S3 E8 - Bill Bellows - Genichi Taguchi and Quality - Part 1
55:50
55:50
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In this first part of a two-part series, I chat with Bill Bellows in this episode. Bill gave us a little history of his introduction to Genichi Taguchi's methods and quality concepts while working as an engineer in the jet engine industry. We explore key ideas around variability reduction, precision vs accuracy, process capability, and Taguchi's lo…
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S3 E7 - Tracy Bannon - DevOps, DevSecOps, SRE, Risk, and Generative AI
53:47
53:47
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I geek out with Tracy Bannon in this episode. Tracy gave us a little history of MITRE and her work at MITRE. DevOps, DevSecOps, and SRE, were also discussed from words to movements. We explore QA and risk controls as well as modern governance. Our conversation ended with a great discussion about generative AI, specifically ChatGPT. Tracy can be fou…
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This episode features Mike Harris, a Tester at Geckoboard who self-identifies as a Tester. We discuss how vital Dr. Deming's ideas are to testing, especially around the System of Profound Knowledge, with Mike, who has worked in testing for 20 years. It is another example of Dr. Deming's ideas' relevance in the modern era. Here's a summary: Introduc…
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S3 E5 - Donna Knapp - Probable Cause versus Root Cause
48:59
48:59
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In this episode, Donna and I discuss what's wrong with the words Root Cause and Root Cause Analysis. Our original thoughts and the differences between the old and new meanings are discussed. Undoubtedly, Dr. Deming's words matter, and we try to figure out what he would have said.By John Willis
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S3 E4 - John Willis - Why Deming Still Matters (Sample Audio Book)
1:14:32
1:14:32
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I'm John Willis (Botchagalupe). For almost ten years, I have been researching and writing a book about Dr. Deming. About two years ago, I got serious about the work, and then the pandemic struck. I should write this book if I ever intend to do so. Two years ago, I started working with a wonderful consultant, Derek Lewis. He has a phenomenal voice t…
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S3 E3 - Donna Knapp - Dr. Deming as a Sustainability Specialist?
52:13
52:13
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I interview a longtime Dr. Deming fan and early DevOps pioneer in this episode. Donna has a similar background to mine, where we both worked before the age of clouds and modern infrastructure. You are going to enjoy this podcast. Here are some links for follow-up knowledge. Donna Knapp Linkedin ReCommoning: Transitioning Organisations with Jabe Blo…
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S3 E2 - Dennis Sergent - From Bell Labs to DevOps
50:03
50:03
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Dennis is the founder of Sergent Results Group. Sergent Results Group was founded in 2000 and offers professional coaching, consulting, leadership learning, quality and productivity training and expert facilitation. The company created Continual Quality Improvement (CQI) Academy™ for leaders and managers seeking to understand the scientific improve…
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S3 E1 - Damon Edwards - Profound Knowledge
34:55
34:55
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In this episode Damon Edwards interviews me about my upcoming Deming book. Damon and I have been DevOps partners in crime since the beginning of DevOps. We were both down in Boca Raton recording for the Techstrong Predict conference. Techstrong let us use their facility to record the podcast. Damon does a great job of pulling knowledge about my boo…
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Glenn Wilson, author of "DevSecOps: A leader's guide to producing secure software without compromising flow, feedback, and continuous improvement" discusses our upcoming trip to Japan. We are both becoming huge fans of Katie Anderson (see my last podcast), and we are attending her Japan trip. I asked him why he signed up for the trip. In addition, …
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Profound - S2 E11 - Katie Anderson - Learning to Lead, Leading to Learn
55:01
55:01
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Katie Anderson is a leadership coach, consultant, and author who inspires individuals and organizations. In 2015, she moved to Japan from public health research. She shares lessons she learned in Japan about deepening your leadership skills with The Profound podcast. As Katie had already applied Toyota production principles in the healthcare system…
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Dave and I have a long history together. Besides being one of the DevOps OG's (did I say that right?) Dave has also been a fan of Dr. Deming for many years and came on the podcast to let me know about his consulting work and Deming's principles. Dave specializes in DevOps and private equity. When I hang out with Dave, I always have a great time. Yo…
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Profound - Dr Deming - S2 E9 - Rob England - The Original Skeptic
54:44
54:44
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Rob and I go old school in this episode. We had first met back in my early days before DevOps when I used to run a Tivoli consulting business. Rob describes how he used Dr. Deming's principles in his consulting work. Rob works alongside Dr. Cherry Vu and describes himself as a Teal Unicorn. LinkedIn and Twitter are the best places to find Rob and C…
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Profound - Dr Deming - S2 E8 - Domenico Lepore - Deming and Goldratt
1:06:46
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Dominico Lepore developed the Decalogue™ management methodology together with Oded Cohen, a leading, world-renowned expert in The Theory of Constraints. One of the first books I read about Dr. Deming is his "Deming and Goldratt: The Theory of Constraints and the System of Profound Knowledge." In this episode, we cover everything from Dr. Deming's e…
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Profound - Dr Deming - S2 E6 - John Hunter - Curious Cat (Part 1)
49:30
49:30
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This is part 1 of a two-part episode with John Hunter. John Hunter's background includes two areas of focus: management improvement and information technology program management. His experience is in improving the performance of organizations. For the last 15 years, his focus has been on management improvement with a concentration on using technolo…
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Profound - Dr Deming - S2 E7 - John Hunter - Curious Cat (Part 2)
41:22
41:22
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This is part 2 of a two-part episode with John Hunter. John Hunter's background includes two areas of focus: management improvement and information technology program management. His experience is in improving the performance of organizations. For the last 15 years, his focus has been on management improvement with a concentration on using technolo…
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Profound - Dr Deming - E2 S5- Gene Kim- Socio-Technical Maestros
1:07:22
1:07:22
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In this episode, Gene Kim and I talk about all things DevOps. We discuss some of his podcasts on the Idealcast along with his current work with Dr. Spear. Almost all of Gene's work can be found at Itrevolution.com.By John Willis
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Profound - Dr Deming - S2 E4- Bill Bensing- Supply Chain and Security
54:57
54:57
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In this episode, Bill and I discuss operations research and supply chain concepts and how they apply to security. Bill gives an overview of his work with DOD on project DEDSORD. He also gives a great overview of DevOps Automated Governance and usage of Sigstore. We also touch on SBOM's. Bill can be found mainly on LinkedIn here: https://www.linkedi…
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Profound - Dr Deming - S2 E3 - Chris Roberts - The Hacker Mentality
41:54
41:54
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Chris Roberts is my guest on this episode. I have had the privilege of getting to know him over the past few years. I find him fascinating to talk with. Chris describes himself as a ... Hacker, InfoSec, Safety, Cyberstuff Researcher, Advisor, @Hacknotcrime henchman, and various other names in the technical world. Chris serves as a vCISO or advisor …
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Profound - Dr Deming - S2 E2 - Jesse Getzie - It's Ok To Be Not Ok (Part 2)
39:23
39:23
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We discuss burnout in this episode (part 2). Jesse Getzie shares some of his recent "serious" burnout struggles. Burnout is a major problem in our industry. If Dr. Deming was alive today, I believe he would be a strong advocate for helping people understand this silent killer. If you need to reach us, Jesse and I are just a tweet, email, or phone c…
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Profound - Dr Deming S2 E1 - Jesse Getzie - It's Ok To Be Not Ok (Part 1)
35:10
35:10
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We discuss burnout in this episode (part 1). Jesse Getzie shares some of his recent "serious" burnout struggles. Burnout is a major problem in our industry. If Dr. Deming was alive today, I believe he would be a strong advocate for helping people understand this silent killer. If you need to reach us, Jesse and I are just a tweet, email, or phone c…
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Profound - Dr Deming - Episode 28- Andrew Clay Shafer - Organizational Learning
1:00:10
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I get to chat with Andrew Clay Shafer in this episode. Andrew was one of the original pioneers of the DevOps movement. His presentation titled "There Is No Talent Shortage" has always been one of my favorite DevOps presentations. We talked about Andrew's background and how he got into Dr. Deming. He also spoke about his ideas about learning organiz…
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Profound - Dr Deming - Episode 27- Tom Geraghty- Phycological Safety
53:32
53:32
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I talked with Tom Geraghty in session. Physiological safety is Tom's passion. He tells me a bit about his journey with Dr. Deming. After that, we dive deep into the topic of physiological safety. It was a great session. I hope you enjoy it as much as I did. Tom’s Website https://tomgeraghty.co.uk/By John Willis
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Profound - Dr Deming - Episode 29 - 2021 Year End Wrap Up
6:41
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This podcast is the last podcast of 2021 and marks the end of season #1. I do a quick overview and review of the podcast over the year. I wanted to thank the following guests: Ben Rockwood (@benr) Doris Quinn Mary and Tom Poppendieck (@mpoppendieck) Jeffrey Fredrick (@Jtf) George Dekker (@GeorgeDekker) Dr. Steven Spear (@StevenJSpear) Courtney Kiss…
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Profound - Dr Deming - Episode 26- Laksh Raghavan -More Epistemology (Part 2)
45:00
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This is part 2 of my podcast with Laksh Raghavan. I met Laksh Raghavan through a Twitter dispute on Pragmatism and Epistemology. We decided to hop on a zoom session to discuss it. After about 5 minutes I realized I was out of my element. Laksh really knew his stuff. We decided to do a podcast. This is the first part of a two part series. We cover a…
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Profound - Dr Deming - Episode 25- Laksh Raghavan - More Epistemology (Part 1)
27:12
27:12
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I met Laksh Raghavan through a Twitter dispute on Pragmatism and Epistemology. We decided to hop on a Zoom session to discuss it. After about 5 minutes I realized I was out of my element. Laksh really knew his stuff. We decided to do a podcast. This is the first part of a two-part series. We cover a lot of interesting ground regarding general philo…
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Profound - Dr Deming - Episode 24- Dominica DeGrandis- Making Work Visible
48:07
48:07
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Dominica DeGrandis is my guest on this episode. In 2010, Dominica and I met at the first US DevOps Days. We discuss the early DevOps Days and the Kanban game in this episode. We also discuss her work on making work visible and the five thieves of time. Every time I speak with Dominica, it is always a great conversation. Here are a few links: https:…
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Profound - Dr Deming - Episode 23- Paula Thrasher- Leadership at Scale
1:01:16
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Paula is a veteran DevOps participant. She has managed some of the largest and most difficult transformations in our industry. I get the chance to pick Paula's brain about leadership at scale.By John Willis
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Profound - Dr. Deming - Episode 22 - Jabe Bloom - Theory of Knowledge
56:58
56:58
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Jabe Bloom and I talk about Dr. Deming's Theory of Knowledge in this episode. We learn about pragmatism and epistemology from Jabe. As he proceeds, he mentions Dr. Shewhart's work at Hawthorne as well as Ohno and Lean, all related to Deming's System of Profound Knowledge lens of Theory of Knowledge. If you've enjoyed the podcast so far, you'll want…
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Profound - Dr Deming - Episode 21- Steve Pereira - The Flow Collective
45:40
45:40
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Steve and I talk about early DevOpsDays, Value Streams, Flow, Systems Thinking and of course Dr. Deming. Give talks about his thought about Dr. Deming's System of Profound Knowledge. We cover a lot of ground in this podcast. I'm sure you will enjoy it. You can find a link to all of the cool things Steve is working on here: https://vzbl.io/links…
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Profound - Dr Deming - Episode 20 - John Waraniak - Deming and Autonomous Indy
49:02
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John Waraniak is my guest in this episode. John has over 25 years of experience in automotive, motorsports, aerospace, and consumer products. He has extensive experience in vehicle systems engineering, motorsports program management, and lean product development. When he was at General Motors, John worked directly with Dr. Deming. In addition, he s…
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