Welcome to the Coffee Experts Club! If you're anything like us, then you've taken what could have been just a job and appreciated it enough to make it a calling. Coffee is at the center of communities, economies and most people's mornings. Being a coffee professional can allow you to be a stable presence in the lives of many, but it also comes with a lot of hard work and a lot of variables that need to be figured out in order to deliver that perfect cup every day. Aaron, Drew and Ben have ov ...
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At Roasters we exist first to make exceptional coffee. Once we have great coffee we then serve one another, and in serving we find meaning.
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Creative artist interviews from the team at Voice. If you are looking for another podcast to listen to, the Contributors release the Voice Extra Podcast every Saturday, where they talk about the pieces they’ve produced and the culture they’ve been enjoying. If you liked this podcast please consider helping us to make more with a donation of any amount at voicemag.uk/donate.
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52. Third Wave Coffee with First Wave Compassion: An interview with Clay Weigand of Bad Habit Coffee
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30:58
SUMMARY: In this episode Aaron, Ben, and Drew sit down with Clay Weigand, a passionate coffee entrepreneur with an inspiring journey. Clay shares his story, starting as a 16-year-old at Dutch Bros, where he developed a deep appreciation for customer service and coffee culture. He recalls his nights on the graveyard shift, where his curiosity led hi…
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51. Navigating Coffee Shop Offerings: Lessons From In N Out and More
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29:36
SUMMARY: In this episode of The Coffee Experts Club Podcast, hosts Aaron, Ben, and Drew delve into the critical importance of focus and specialization in the coffee and restaurant industries. Using In-N-Out Burger as a prime example, they discuss the benefits of limiting menu options to excel in quality and customer satisfaction. The conversation e…
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50. Big Chain Lessons for Small Cafés: Reflecting on Our Conversation with Derek Tonn of Black Rock
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30:16
SUMMARY: In this episode of The Coffee Experts Club Podcast, we revisit our insightful conversation with Derek Tonn, Vice President at Black Rock Coffee. Derek offered a rare glimpse into the operational strategies of a large coffee chain with over 100 locations. He shared invaluable lessons on scaling business operations, particularly in the conte…
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49. Integrating Success: Derek Tonn on Upgrading Black Rock Coffee's Tech Stack
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31:29
SUMMARY: In this insightful episode of The Coffee Experts Club Podcast, hosts Aaron, Ben, and Drew sit down with Derek Tonn, CEO of Black Rock Coffee, to delve into the complexities of upgrading a point of sale (POS) system across over 100 locations. Derek shares the journey of moving from a limited POS system to Revel Systems, an iPad-based, cloud…
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48. The Ups and Downs of Working with a Young Staff
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26:25
SUMMARY: This week the guys reflect on their engaging interview with industry veterans Paul Tostberg and Andrew Schmunk. Dive deep into the unique dynamics of running a coffee shop in a college town, where the seasonal ebb and flow of students creates both challenges and opportunities. The hosts share their experiences and lessons learned from mana…
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47. College Town Coffee: Inside the World of Coffee Culture
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32:56
SUMMARY: In this episode, hosts Aaron and Ben dive into an insightful conversation with Andrew Schmunk and Paul Tostberg from Coffee Culture, highlighting the unique dynamics of running a coffee shop in a bustling college town. Paul and Andrew share how the presence of a large student population influenced their decision to establish Coffee Culture…
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46. Bentley's Coffee: Creating Success In Oregon's Competitive Market
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30:18
SUMMARY: In this episode of The Coffee Experts Club Podcast, hosts Aaron and Ben revisit their enlightening conversation with Brandon Eastman from Bentley's Coffee, featured in the previous episode. Brandon, who operates five locations across Albany and Salem in the heart of Oregon, shared invaluable insights on carving out a unique identity in the…
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45. How To REALLY Innovate: Brandon Eastman's Bentley's Coffee Journey
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31:36
SUMMARY: In this episode of The Coffee Experts Club Podcast, Aaron, Ben, and Drew sit down with Brandon Eastman, the innovative mind behind Bentley's Coffee. Brandon's journey from a Dutch Bros franchisee to creating his own unique brand is nothing short of inspiring. Situated in mid-level Oregon, just south of Portland, Bentley's Coffee has not on…
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44. The Need for Techs in the Coffee Industry
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32:20
SUMMARY: In this episode of The Coffee Experts Club, hosts Ben and Drew reflect on their recent interview with Cody Anderson, founder of Houdini Coffee Roasters and a longtime friend. They delve into Cody’s inspiring journey from roasting for Black Rock Coffee to starting his own company. Ben and Drew discuss Cody's career evolution, highlighting h…
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43. A Journey from Dreams to Reality with Cody Anderson of Houdini Coffee Roasters
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32:37
SUMMARY: In this episode of The Coffee Experts Club, Aaron, Ben, and Drew sit down with Cody Anderson, the founder of Houdini Coffee Roasters. Cody shares his inspiring journey from a passionate coffee enthusiast to a business owner carving out his niche in the competitive world of coffee roasting. Cody details the multi-faceted nature of his busin…
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42. Being A Trend Setter with Paul Tosberg Of Coffee Culture
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23:33
SUMMARY: In this episode of The Coffee Experts Club, hosts Aaron and Ben dive deep into the world of coffee trendsetting and the bold decisions that define successful coffee entrepreneurs. Aaron and Ben have a discussion inspired by their recent conversation with Paul Tosberg of Coffee Culture in Corvallis. Paul's journey from launching one of the …
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41. From Photo Drive Thru to Coffee Drive Thru with Paul Tostberg
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30:41
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30:41
SUMMARY: Join us for an inspiring episode of The Coffee Experts Club as we sit down with Paul, a pioneer in the Coffee Culture of Corvallis since 1993. Discover how Paul and his wife Lisa transitioned from the fast-paced life of Southern California to the heart of Oregon, where they launched their first drive-through coffee stand, Photo Espresso. P…
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40. Exploring Belizean Coffee: A Journey with Gallon Jug
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27:21
SUMMARY: Welcome to the latest episode of Coffee Experts Club! In this episode, Aaron takes a day off, giving Ben and Drew a chance to dive into their recent experiences and discussions. From mustache compliments to exploring the lush landscapes of Belize, join the conversation as they share their insights from their conversation with Malcolm Robin…
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39. Exploring Paradise: The Story Behind Belizean Coffee with Malcolm Robinson
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24:25
SUMMARY: In this captivating episode of The Coffee Experts Club, hosts Aaron, Ben, and Drew delve into the enchanting world of Belizean coffee with none other than Malcolm Robinson, the mastermind behind Gallon Jug Estate. Joined by special guest Malcolm, the trio explores the unique journey that led him to Belize and the remarkable story of how Ga…
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38. The Magic Elements of Coffee, Strategies that Translate Across the Country
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31:13
SUMMARY: In this episode of The Coffee Experts Club Podcast, hosts Aaron, Ben, and Drew delve into the innovative strategies and bold moves of Coffee Republic, a favorite among the trio. Joined by Jonathan Maiers from Coffee Republic in Great Falls, Montana, the conversation sparks reflections on the remarkable journey and insights gained from the …
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37. Talking Expansion with Jonathan Maiers of Coffee Republic
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26:19
SUMMARY: In this episode of The Coffee Experts Club Podcast, hosts Aaron, Ben, and Drew sit down with Jonathan Maiers from Coffee Republic to delve into the world of coffee entrepreneurship. Jonathan, known for pushing the envelope with his brand, shares insights into the journey of expanding Coffee Republic to new locations. From navigating throug…
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36. Finding Your Lane: Navigating Success in the Coffee Industry
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28:42
SUMMARY: In this episode of The Coffee Experts Club Podcast, hosts Aaron, Ben, and Drew discuss the importance of finding your lane within the coffee industry. Reflecting on their experiences and discussing insights gained from a recent interview with Cody Anderson from Ethos, the trio explores the journey of self-discovery and skill development in…
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35. Coffee Culture vs. Business Realities: Lessons from Ethos Bakery with Cody Anderson
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28:04
SUMMARY: In this episode of The Coffee Experts Club Podcast, hosts Aaron, Ben, and Drew sit down with Cody Anderson, a key figure at Ethos Bakery, a unique bakery and café combo. Cody provides an insider's perspective on the challenges and rewards of managing a business in a bustling area with fluctuating foot traffic. He shares insights into the i…
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34. Navigating the Franchise Landscape: Coffee, Food, and Beyond with Jon Ostenson
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SUMMARY: Join us in this episode of The Coffee Experts Clubs Podcast as we delve deep into the world of franchising with industry expert Jon Osterson. With over a decade of experience in non-food franchising, Jon shares invaluable insights and strategies that have proven to be game-changers for entrepreneurs looking to break into the market. In thi…
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33. Outsider Coffee From Coast to Coast with Lindsay McPhail
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29:32
SUMMARY: In this heartfelt and candid episode of The Coffee Experts Club Podcast, hosts Aaron, Ben, and Drew sit down with Lindsay McPhail, the owner of Outsider Coffee. Lindsay shares her journey from humble beginnings to expanding Outsider Coffee across states, challenging norms, and fostering community along the way. The conversation kicks off w…
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32. Do you even know what your customer wants?
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25:20
SUMMARY: In this episode of The Coffee Experts Club Podcast, hosts Aaron, Ben, and Drew reflect on their recent interview with Jerrick Gillum of Swig Coffee. The conversation delves into the delicate balance between craftsmanship and technology in the coffee industry. Aaron, Ben, and Drew dissect Jerrick's innovative technological solutions, from h…
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31. This is the Champion of POS Systems with Jerrick Gillum of Swigg Coffee
26:49
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26:49
SUMMARY: Welcome to another episode of The Coffee Experts Club Podcast! In this captivating episode, hosts Aaron, Ben, and Drew sit down with Jerrick Gillum, the mastermind behind Swig Coffee, to delve into the realm of innovative technology and the art of customer experience in the coffee industry. Jerrick paints a vivid picture of the tech-infuse…
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30. Making the Data Simple with Derek Tonn of Black Rock Coffee
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22:31
SUMMARY: Join hosts Aaron and Ben as they dive into the world of business analytics and operations with special guest Derek Tonn, Vice President of Analytics at BlackRock Coffee Bar. In this insightful episode, Derek shares his journey from CEO of Roasters to his current role, shedding light on the critical role of analytics in modern businesses. D…
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29. CJ McPhail of Outsider Coffee: Your Business Needs To Be Your Mission
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28:23
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28:23
SUMMARY: In this episode of the Coffee Experts Club Podcast, hosts Aaron and Ben sit down with the dynamic CJ McPhail, owner of Outsider Coffee, for an inspiring conversation on bravery, entrepreneurship, and living life to the fullest. CJ opens up about his journey from a corporate executive to a fearless entrepreneur, sharing poignant insights ga…
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28. The Challenges and Successes of Running Remote Locations
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29:56
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29:56
SUMMARY: In this episode of Coffee Experts Club, hosts Aaron and Ben delve into the intricate world of running coffee shops remotely, specifically exploring their recent experience in Belize. From the excitement of launching the first drive-through coffee shop in the country to the logistical nightmares of supply chain management, Aaron and Ben sha…
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27. Expanding Your International Franchise
22:34
22:34
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22:34
SUMMARY: In this exciting episode of The Coffee Experts Club Podcast, join hosts Aaron, Ben, and Drew as they delve into the world of coffee expansion in the picturesque setting of Belize. Drew shares firsthand experiences from his current trip to Belize, where he's actively involved in scoping out potential locations for a new coffee venture. The …
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26. Coffee Team Mastery with Mason Rojas, Regional Manager Black Rock Coffee
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21:47
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21:47
SUMMARY: In this episode of The Coffee Experts Club Podcast, hosts Drew and Aaron welcome a special guest and long-time friend, Mason Rojas. Mason's journey is explored, from his early days at Dutch Brothers to his significant roles at Roasters and BlackRock during different phases of the coffee business. The hosts delve into the dynamics of workin…
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25. Revolutionizing Coffee Culture with Stephen Donley of Black Rock Coffee
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28:05
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28:05
This episode explores the intricacies of adapting to changes in policies, recipes, and company ownership. Aaron and Ben interview Stephen Donley and share insights into the impact on employees, the learning curve in implementing new recipes and equipment, and the unique dynamics of managing a team through a corporate shift. Discover firsthand exper…
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24. Coffee Buzz: De Los Mayas & Coffee Republic Updates with Ben and Drew
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26:52
Welcome to a new episode of The Coffee Experts Club Podcast! In this episode, join Ben Clatterbuck and Drew Moody as they dive into the exciting developments at Coffee De Los Mayas in Belize and Coffee Republic in Great Falls, Montana. Drew shares insights from his recent visit to Belize, discussing how the team managed the store efficiently in his…
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23. Coffee Shop Marketing Magic with Robin Maiers of Coffee Republic
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24:15
Join Ben, Drew, and Aaron as they sit down with a very special guest close to their hearts, Robin Maiers, the owner and marketing director of Coffee Republic. Robin shares her incredible journey of starting a family-owned coffee business in Great Falls, Montana, a venture that brought together the entire family in a whole new setting. From Californ…
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22. Brewing Resilience: Drew Davis Unveils the Soul of Renowned Flat Caps
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23:17
In this episode of Coffee Experts Club, the guys sit down with Drew Davis, an international coffee enthusiast with a deep history in the world of coffee. Drew shares his journey, starting from his days in Newcastle upon Tyne, England, where he and his wife stumbled upon a vibrant community of kids in a park during their honeymoon backpacking trip. …
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21. Coffee Company Acquisitions and the Secrets to Success
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20:52
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20:52
Join Aaron, Ben, and Drew on a deep dive into the complexities of changing store ownership and branding in the coffee industry. In this insightful episode of The Coffee Experts Club, the trio shares their experiences and learnings, shedding light on the dynamics that come into play when transitioning businesses, from maintaining customer loyalty to…
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20. Coffee Republic: Thriving in Coffee with Martin Maiers
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25:08
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25:08
In this episode of the Coffee Experts Club, hosts Aaron and Drew sit down with Martin Maiers, the owner of Coffee Republic based in the captivating landscapes of Great Falls, Montana. Despite being on vacation, Marty graciously joins the conversation, reminiscing about the grand opening where Drew lent a hand. The trio delves into the intricacies o…
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19. Navigating Holiday Deals and Mastering the Rush
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24:35
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24:35
This episode of The Coffee Experts Club, all about navigating deals and customer flow, brings together Aaron, Ben, and Drew in a festive mood as they delve into the intricacies of managing holiday promotions and customer traffic. The conversation kicks off with the trio exchanging experiences of Christmas shopping woes and creative gifting tactics.…
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18. Inside The Human Bean, Regan's Journey in Coffee Management
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22:04
Welcome to The Coffee Experts Club, where the aromatic world of coffee meets insightful conversations. Join your coffee connoisseur hosts, Ben and Aaron, in this exciting episode as they sit down with Tasha and Regan from Human Bean Coffee in Reno. Today's focus is on Regan's extraordinary journey—a rapid ascent into coffee management in less than …
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In this exciting episode of The Coffee Experts Club, hosts Aaron and Ben sit down with Drew, the intrepid Coffee Expert, to discuss the post-grand opening developments at Coffee De Los Mayas in the heart of Belize. Three weeks after its much-anticipated inauguration, the cafe's journey is already packed with success stories and some intriguing chal…
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16. Turning Troubles into Triumph at The Human Bean
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23:49
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23:49
In this episode of the "Coffee Experts Club" podcast, host Aaron interviews two exceptional individuals from Human Bean coffee shops in Reno, Tasha and Halo. The conversation dives into their experiences and journeys within the coffee industry, shedding light on the unique challenges they've faced as baristas, managers, and leaders. Tasha, the Reno…
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Interview with musician and streamer Hammeta, aka Jade Murray
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27:44
Hammeta has been busking for 10 years, but has grown a significant following on Twitch, a platform that is increasingly appealing to creators outside of the video game sphere. Assistnat Editor Sienna James talks music, cost of living, and what it's like working on the digital platform. -- Today’s episode was made possible by Voice Magazine, an onli…
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15. Insider Secrets to Opening a Coffee Shop Abroad
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12:19
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In this exciting episode of The Coffee Experts Club, join Ben and Drew as they dive into the fascinating world of opening a new coffee shop in Belize. Drew is on the ground in Belize, working tirelessly to get everything ready for the grand opening. The episode is filled with intriguing insights and engaging conversations about the unique challenge…
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Welcome to another episode of The Coffee Experts Club with your hosts Aaron, Ben, and Drew. In this captivating episode, our hosts dive into the world of coffee in Belize, a tropical paradise that's fast becoming a hot spot for coffee enthusiasts. Join us as Aaron, Ben, and Drew explore the unique challenges and opportunities that coffee shop owner…
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13. Buying a Coffee Shop with Jerick from Swigg Coffee
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23:30
Welcome to another exciting episode of "The Coffee Experts Club," the place to be for coffee aficionados and entrepreneurs. In this episode, your hosts Ben, and Drew are joined by a special guest, Jarrett Gillam, the mastermind behind Swig Coffee Bar, a new local venture in Tri Cities, Washington. Jarrett introduces himself and his journey into the…
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12. Coffee Republic's Grand Opening Strategy Revealed!
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27:25
In this episode of "The Coffee Experts Club," hosts Aaron, Ben, and Drew delve into the critical aspects of positioning for a successful grand opening. Join them as they share their experiences and insights from the recent grand opening of Coffee Republic in Great Falls, Montana. They kick off the discussion with a recap of the exhilarating grand o…
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11. Grand Opening Prep with Jonathan of Coffee Republic
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Welcome to "The Coffee Experts Club," where your hosts Aaron, Ben, and Drew take you on a caffeinated journey through the world of coffee. In this episode, they sit down with Jonathan Maiers, the mastermind behind Coffee Republic, a coffee venture that's making waves in Montana. The trio discusses the unique setup of Coffee Republic, the grand open…
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10. More Cash In, Less Cash Out: Lowering Your C.O.G.S
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24:40
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24:40
Today on The Coffee Experts Club Podcast we are talking about a very important subject: COST OF GOODS SOLD! This is a strategic concept that can help your shop stay profitable even when growth declines. Listen in for some good insight into the minds of The Coffee Experts and learn some more about how you could even take advantage of their experienc…
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9. Create the Product You Sell with Cody of Roasters Coffee
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24:22
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Today on the Coffee Experts Club podcast Ben and Drew chat with Cordy Anderson, a 100% verified coffee roaster. He shares great insights into what it looks like for coffee shops to roast their own coffee and maybe even get into wholesaling themselves! If you’ve ever wondered what it would look like for your shop or future shop to roast your own cof…
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8. You're Still Using Paper Stamp Cards?!
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Every industry has its “best practices” that have been going on for some time and eventually become a sort of poorly functioning relic. The coffee industry is no different. Who is still using stamp cards at their local coffee shop for example? Today the experts talk about the importance of innovation and give some real examples of how allowing inno…
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Drew got a chance to pop into a Black Rifle Coffee while working in Texas. In this episode we break down his insights into the company as well as additional observations from Ben and Aaron. We cover the unique origins and marketing of Black Rifle Coffee and share our outside opinions. Maybe this is a new location you should check out. We'll let eve…
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2. The Secrets of Management at The Human Bean
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Today Ben and Drew chat with Tasha Frey, regional manager with The Human Bean Coffee in Reno, NV. She shares with us her insights into managing stores: hiring, firing, etc. If you are interested in advancing your own career in coffee this episode will have great insights for you. Give it a listen and let us know what you think! Minute by Minute: 0:…
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3. A Coffee Journey - From New Hire to Manager
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Today the Coffee Experts chat with Phoenix Woodrich about the joys and journey of moving up the ranks of Coffee Roasters. Phoenix was actually mentored by our own Drew Moody after getting a chance to work at her favorite local coffee spot. Along the way, Phoenix gained a lot of insights into people and how to identify who else deserves a shot at le…
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Today on The Coffee Experts Club the guys open it up for Q&A from club members using their resources to aid their own coffee businesses. Listen in for some good tips that are sure to help you in your own coffee journey! Become a Coffee Expert! Go here for some of our BEST content on opening your next Location, FOR FREE. Connect with The Coffee Expe…
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