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Get ready to expect the unexpected all summer long with Bustle's Big Brother podcast, The Diary Room. It's not officially the summer until a new set of houseguests have entered the Big Brother house, and to celebrate this time of the year, Bustle is launching a superfan's dream podcast. (Or "Big Brother Historian's dream," if you're Jason.) Each week, The Diary Room will cover all things Big Brother. From weekly recaps to huge live-feed gameplay, no stone will be left unturned. Taking on the ...
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Together. A Higher-Ed Podcast

Office of Undergraduate Studies

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Together. A Higher-Ed Podcast brings you stories, insights, and experiences from voices across the higher education sector. Hosted by T. Chase Hagood, Vice Provost for Student Success at the University of Utah, this podcast fosters community and collaboration, highlighting the challenges and successes of leading transformative change in higher-ed. Join us as we explore what it means to come together to improve student success and innovation.
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In this episode of Together. A Higher-Ed Podcast, host Chase Hagood sits down with Dr. Allison Calhoun-Brown, Senior Vice President for Student Success and Chief Enrollment Officer at Georgia State University. Dr. Calhoun-Brown shares her remarkable journey from faculty member to national leader in student success and how Georgia State became a mod…
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In this episode of Together: A Higher-Ed Podcast, Harvard professor and bestselling author Dr. Arthur Brooks explores meaning, belonging, flourishing, and leadership in today’s university culture. Arthur Brooks shares his remarkable journey from classical musician to internationally recognized social scientist, reflecting on how purpose and belongi…
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In this episode, we’re shining a spotlight on what it means to lead like a Talent Superhero and how prioritizing people fuels consistent performance. Joining Matt is Allison Delagrange, a 2X Talent Superhero and Senior Consultant at The Center for Sales Strategy. Allison shares incredible insights, including: How to be a collaborative leader, not a…
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In this episode, we’re uncovering what high-performing sales organizations do in the first 90 days to turn new hires into confident, capable contributors. Matt is joined by Alina McComas, VP/Senior Consultant at The Center for Sales Strategy, who expands on the strategies she outlined in her article for the 2025 Talent Magazine. Alina shares what n…
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In this episode, we’re taking a closer look at how executive coaching helps leaders evolve so their teams can truly thrive. And joining Matt is Donna Hall, SVP/General Manager at Robertson Lowstuter, whose piece in the 2025 Talent Magazine explores how executive coaching creates a ripple effect across teams and culture. Whether you’re new to leader…
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In this episode, we’re talking about what really causes sales performance to decline and what leaders can do to help their reps bounce back with clarity and confidence. Stephanie Downs, SVP/Senior Consultant at The Center for Sales Strategy, joins Matt to help break it all down. She expands on key ideas from her article in the 2025 Talent Magazine,…
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In this episode of Together: A Higher-Ed Podcast, we’re joined by Dr. Chris Hulleman, Professor of Education at the University of Virginia and Director of the Motivate Lab. Dr. Hulleman shares his unique journey from being a college football player and social worker to a nationally recognized motivation science expert. He talks about how combining …
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In this episode, we’re exploring what smart sales leaders do before their top performers resign. And joining Matt is Beth Sunshine, SVP/Talent Services at The Center for Sales Strategy. Her contribution to the 2025 Talent Magazine highlights the importance of being ready long before turnover happens. And, here, she shares actionable ways to build t…
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In this episode, we’re diving into how identifying and leveraging innate talent (rather than just experience) can help leaders build stronger, higher-performing sales teams. And helping Matt unpack it all is Trey Morris, VP/Senior Consultant/Director of Training Innovation at The Center for Sales Strategy. Trey’s article in the 2025 Talent Magazine…
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In this episode of Together: A Higher-Ed Podcast, we’re joined by Dr. Jason Taylor, Associate Professor in the College of Education and Assistant Dean for Transfer Student Success at the University of Utah. Jason shares his journey from being a first-generation student and music major to becoming a national scholar in transfer policy and community …
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In this episode of Together: A Higher-Ed Podcast, we’re joined by Jason Perry, Vice President for Government Relations and Director of the Hinckley Institute of Politics at the University of Utah, to explore how student internships, public policy, government relations, and listening shape higher education today. Jason shares his journey from law an…
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In this episode of Together: A Higher-Ed Podcast, we’re joined by Dr. Taylor Randall, President of the University of Utah, and Dr. Greg Peterson, President of Salt Lake Community College, to explore the power of institutional partnerships in expanding student success and access to higher education. The presidents discuss the unique strengths of the…
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In this episode of Together: A Higher-Ed Podcast, we’re joined by Jim Agutter, Senior Associate Dean for Academic Innovation and Faculty Success at the University of Utah, to explore how artificial intelligence and design thinking are shaping the future of student success and teaching practices. Jim shares his unconventional journey from a struggli…
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In this episode of Together. A Higher-Ed Podcast, we’re joined by Dr. Lori McDonald, Vice President for Student Affairs at the University of Utah, to discuss the evolving role of student affairs in shaping student success and campus life. Dr. McDonald shares her journey from biology major to higher ed leader, the mentors who guided her path, and th…
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In this Quick Take episode, we’re taking a few minutes to think about the day in the life of a salesperson before and after having AI tools at our fingertips. By the end of this short episode, you’ll have a solid bird’s-eye-view of how significantly AI has altered the daily routines and approaches of salespeople, making their strategies more effici…
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In this episode of Together: A Higher-Ed Podcast, we’re joined by Dr. Annie Isabel Fukushima and Dr. Alexa Sand to explore the transformative impact of undergraduate research. Dr. Fukushima and Dr. Sand share their journeys into academia, the mentors who shaped their careers, and how they now empower students to become researchers, innovators, and …
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In this episode, we’re discussing the key differences between “closed” and “open” AI tools. We’ll also break down how Sales Accelerator AI, CSS’ own closed AI system, is designed to address the unique challenges salespeople regularly face. And helping Matt explore it all is Stephanie Downs, SVP/Senior Consultant at The Center for Sales Strategy. St…
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In this episode, we’re discussing the benefits of having an AI Task Force at your company and how such a brain trust can be an invaluable resource to ensure that your organization stays ahead of the curve. Joining Matt to explore it all is Brent Tripp, Digital Marketing Coordinator & Podcast Producer here at CSS. Brent offers some solid points to t…
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In this episode of Together: A Higher-Ed Podcast, we’re joined by Dr. Erin Castro and Dr. Andy Eisen of the University of Utah Prison Education Project (UPEP). Dr. Castro and Dr. Eisen share their journeys into higher education and prison education, starting as graduate students with the Education Justice Project and evolving into leaders at the Un…
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In this episode, we’re taking a look at how AI is supercharging CRMs and, specifically, exploring how HubSpot is transforming the way businesses manage customer relationships, sales processes, and marketing campaigns. Helping me break it all down are Maryanne McWhirter and Emily Hartzell, both VP/Senior Directors at LeadG2. Maryanne and Emily offer…
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Previously this season, we explored how AI is transforming the world of sales coaching. Today, in this episode, we’re diving a bit deeper into that topic by chatting with two incredible guests from the AI coaching platform, Yoodli. Varun Puri, Co-Founder of Yoodli, and Ajay Jain, Head of Training and Enablement at Yoodli are here to break down exac…
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In this episode of Together: A Higher-Ed Podcast, we’re joined by Geoffrey Landward, Commissioner of the Utah System of Higher Education. Commissioner Landward shares his journey into higher education, from growing up with two deans of students in his family to navigating a career that led him to his current leadership role. He reflects on the impo…
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In this Quick Take episode, we’re exploring the undeniable power of sales coaching, the challenges of traditional approaches, and how AI-powered solutions, like CSS' Practice Coach AI, are setting a new standard for skill development. On the other side of this brief episode, you’ll see how AI sales coaching truly can elevate the game of your seller…
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In this episode of Together. A Higher-Ed Podcast, we’re joined by Dr. Morgan Lyon Cotti, Associate Director of the Hinckley Institute of Politics at the University of Utah. Dr. Lyon Cotti reflects on her journey from being a Hinckley intern as a student to her role today, where she helps connect students with valuable internships and opportunities.…
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In this episode of Together. A Higher-Ed Podcast, we’re joined by Dr. Naomi Norman, a classics professor, archeologist, and expert in teaching and faculty development at the University of Georgia. Dr. Norman shares how her career in higher education has been shaped by innovative teaching methods like "Reacting to the Past," a role-playing game that…
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In this episode of Together. A Higher-Ed Podcast, we're joined by Dr. Ruth Watkins, President Emerita of the University of Utah and current leader in post-secondary education initiatives at Strada Education Foundation. Dr. Watkins shares her inspiring journey, highlighting the impact of mentorship, student-centered leadership, and collaborative cha…
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In this episode of Together. A Higher-Ed Podcast, we're joined by Malika Clinkscales, Vice President for Faculty Mentor Strategy at Western Governors University. Malika shares her own journey, emphasizing the power of collaboration, empathy, and institutional innovation to drive stronger outcomes for students. She then dives into the importance of …
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In this episode of Together. A Higher-Ed Podcast, we’re joined by Cathy Badger, the Senior Associate Athletics Director for Academic Services at the University of Utah. Cathy discusses her commitment to helping student athletes achieve academic success while excelling both on and off the field. With a notable 94% graduation rate, her goal is to ens…
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In this episode of Together. A Higher-Ed Podcast, we’re joined by J. Janell Cerva, Chief Impact & Strategy Officer at Utah Community Action (UCA), who oversees the Data & Policy Team and manages Resource Development, Communications, and Marketing. Janell shares how UCA provides essential legal support and emphasizes the importance of engagement and…
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In this episode of Together. A Higher-Ed Podcast, host T. Chase Hagood, Vice Provost for Student Success at the University of Utah, sits down with Joshua Sine to explore the transformative power of data in higher education. They discuss how institutions can leverage student data to enhance support, personalize interactions, and ensure every student…
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In this Quick Take episode, we’re breaking down how to keep your sales team happy and productive. You’ll not only learn why employee happiness and productivity go hand-in-hand, but also actionable ways to increase morale and sales numbers at the same time. LINKS: Matt Sunshine The Center for Sales Strategy…
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In this episode, we’re discussing how to ensure your sales teams are focused on the right sales activities to drive performance. And joining me to help break it all down is Jeff Clewett, Director of Sales at Bonneville Denver, and Emily Estey, VP/Senior Consultant here at CSS. Both offer some amazing points to think about, like: Why too many sales …
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In this Quick Take episode, we're tackling how to track revenue performance for maximum results. From understanding the key metrics to utilizing the right tools, you'll be equipped with a comprehensive understanding of how to effectively manage your revenue and make the best decisions for your business. LINKS: Matt Sunshine The Center for Sales Str…
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In this episode, we're exploring how a company successfully aligned their sales and marketing teams to maximize their efforts of their sellers. The great Andrew Sims, CRO at SentriLock, and Trey Morris, VP/Senior Consultant here at CSS, are joining me to break down that journey. Both bring such great points to the table, like: Why you don't have to…
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In this Quick Take episode, we're exploring one of the most crucial aspects of success as a business: the ability to keep your sales pipeline full. By the end of this short episode, you'll have 10 effective tactics at your disposal to ensure that your sales pipeline is never empty. LINKS: The Center for Sales Strategy Matt Sunshine…
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Today, in this Quick Take episode, we’re wrapping up our coverage of The 5th Annual Media Sales Report by spending a few minutes to think about what this year’s findings can tell us about the future of media sales industry In short, you’ll find that while obstacles are ever-present and, in many cases, more difficult than ever, media sales managers …
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In this episode, we’re continuing our exploration of the recently published Media Sales Report by looking at what sellers and managers say about their company’s marketing strategy. Here to help Matt investigate why so many are dissatisfied with their organization’s current marketing plan, is Dani Buckley, VP/General Manager at LeadG2. Dani, as alwa…
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In this episode, we’re once again consulting the latest Media Sales Report by The Center for Sales Strategy. Today, we’re asking the question, “why are so many media sales managers lacking superstar talent?" Joining Matt to answer that question and more, is the amazing Beth Sunshine, SVP/Talent Services here at CSS and the head of Up Your Culture a…
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In this episode, we’re continuing our season-long deep dive into the latest Media Sales Report from The Center for Sales Strategy. And today, Trey Morris, VP/ Senior Consultant here at CSS, is joining Matt to help answer the question, “Why is it getting harder to convert prospects and renew clients?” Trey brings so many great points to the table, s…
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In this episode, we’re once again diving into The 5th Annual Media Sales Report by The Center for Sales Strategy. Today, we’re exploring why sales managers are experiencing such increased difficulty in achieving organizational goals. Joining Matt to discuss that and so much more is Stephanie Downs, SVP/Senior Consultant here at CSS. Stephanie provi…
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In this Quick Take episode, we’re kicking off our season-long exploration of The Center for Sales Strategy’s 5th Annual Media Sales Report by highlighting some of this year’s most eye-catching findings. In other words, by the end of this short episode, you’ll have a good idea of how salespeople and sales managers are currently feeling about their o…
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We’re so proud to be celebrating Women in Sales Month once again. For each week in October, we have an amazing slate of women sales leaders who will be sharing their unique insights. Today, our guest is Stephanie Slagle, Vice President & Chief Innovation Officer at Graham Media Group. Stephanie has so many amazing insights to offer, like: Why custo…
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We’re so proud to be celebrating Women in Sales Month once again. For each week in October, we have an amazing slate of women sales leaders who will be sharing their unique insights. Today, our guest is Laura Coristine, General Sales Manager at Cox Media Laura makes so many awesome points. Such as: Why, instead of asking for feedback, you should as…
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We’re so proud to be celebrating Women in Sales Month once again. For each week in October, we have an amazing slate of women sales leaders who will be sharing their unique insights. From offering advice for sales managers new and more experienced to surveying the anticipated landscape of sales in the years ahead, when it comes to Improving Sales P…
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We’re so proud to be celebrating Women in Sales Month once again. For each week in October, we have an amazing slate of women sales leaders who will be sharing their unique insights. From offering advice for sales managers new and more experienced to surveying the anticipated landscape of sales in the years ahead, when it comes to Improving Sales P…
  continue reading
 
In this episode, we’re wrapping up our season-long coverage of The Center for Sales Strategy’s latest Talent Magazine. Today, we’re taking some time to discuss a group of people who too often get the short end of the “development stick.” That’s right, we’re talking about leaders. Joining Matt to uncover the ways in which leaders can most effectivel…
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In this episode, we’re once again consulting the latest Talent Magazine by The Center for Sales Strategy. Today, we’re focusing on Engagement with Kate Rehling and Deborah Fulghum joining Matt to help break it all down. Kate and Deborah both provide super valuable insights, like: How a company culture is like a garden. If you regularly tend to it, …
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In this episode, we’re taking a good look at the Development section of the latest Talent Magazine from The Center for Sales Strategy Here to help Matt determine the best ways to go about developing your people are Stephanie Downs and Kelly George. Together, Stephanie and Kelly highlight some amazing points to think about, like: Why employees want …
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In this episode, we’re continuing our season-long deep dive into the latest Talent Magazine from The Center for Sales Strategy. And today, Emily Estey and Tirzah Thornburg are here to help break down the latest facts and trends when it comes to selection. Together, Emily and Tirzah bring so many great points to the table, such as: Why it pays to do…
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In this episode, we’re kicking off our season-long exploration of The Center for Sales Strategy’s latest Talent Magazine. In other words, we’ll be diving into exactly how you should go about recruiting, selecting, developing and engaging your people. Each week, Matt will be joined by experts from here at The Center for Sales Strategy to help break …
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