It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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The "In The Black Podcast" is a light hearted and educated podcast dedicated to covering the current events, social issues, and hot topics going on in your black world, and covering it all from the perspective of 3 Black, working-class professionals, fathers, and family men. Informed. Intelligent. In The Black.
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Join us every week on From the Corner Office by the Business Observer for exclusive interviews with accomplished business leaders, where we delve into their unique experiences and insights. Gain valuable lessons from their expertise that you can apply to your own business.
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Season 2 of The Black Kitchen Series: Innovators brings us all over the country as we attempt to find the chefs, farmers, healers, artists, organizers, historians, writers, and other brilliant Black innovators changing the face of food as we know it. Hosted by Jade Verette (@JadeOfAllJades), we interview 11 guests across 6 episodes, and cover topics like Black veganism, farming as a tool for liberation, the planet-saving powers of an underrated West African grain, and so much more. This seas ...
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Running a restaurant is one of the most exhilarating yet challenging ventures out there. Every day, passionate restaurateurs pour their hearts into delivering dining experiences that both excite customers & simultaneously drive profits to the bottom line. But how can restaurants do both even better? Welcome to Running Restaurants, the podcast exploring actionable tips, valuable resources, and interesting insights every restaurant owner can easily implement in their own businesses. Whether yo ...
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You need more than inspiration to build your food business. Launch and scale your restaurant, bakery, CPG brand, food blog, or food truck with tips, strategies, and lessons learned from your favorite Black chefs, Black owned restaurants and Black content creators from around the world. Join the host, Mercedes Gosby, at the intersection of food, tech, business, and finance as she interviews food professionals and entrepreneurs every week to discover how to get started in the hospitality indus ...
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The Last Black Chef Podcast is about the Implications and the consequences of being gay and one of the last black chefs in San Francisco. Told from a first-person narrative, Christopher Russell explores his culture, food and various experiences he has had throughout his life that has shaped him into the chef he is today. He also discusses being the Chef-Owner of Red's House, One of San Francisco's Last Black-Owned Restaurants. Support this podcast: https://podcasters.spotify.com/pod/show/the ...
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Food media is blowing up, yet entire communities are left out of the conversation. Food is the best way to get to know each other and cultures outside of our own, and it's important that everyone has a seat at the table to tell their story. Food writer and photographer Korsha Wilson created A Hungry Society to foster more diverse and inclusive conversations about the culinary world. Each week, Korsha looks critically at the current state of the food world and welcomes guests to discuss the r ...
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An exclusive look into the lives of influencers, CEO's, artists, entrepreneurs, athletes, vagabonds and kickass empowering woman around the world. Bitchin Over Wine is a podcast created and hosted by the creator of The SavVy Bitch Lifestyle Robynne Eaton who is a single mom, serial Internetpreneur and actress/model who travels the world. After being a struggling artist tied to restaurants, door to sales and even the forsaken corporate desk, Robynne has stepped out to created her own online e ...
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We inspire online entrepreneurs, authors, business owners, and influencers worldwide. We're here to enhance your quality of life while helping you build location independent businesses. We connect listeners with guests, insights, and discussions from the sunny coasts of the U.S.A., to the crystal blue waters of the Caribbean islands. Fascinating dialog from the enchanting beaches of Brasil to the majestic shores of Africa. Each week we deliver specialized knowledge, wisdom, strategies, and t ...
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An interview style podcast that focuses on the topic of food
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When food is figuratively and literally life, you want to share everything you know about it. The Nom Nom is made for the food lovers who are looking for their next food adventure, for those who want to learn more about food they love, and how it impacts our everyday lives. Bringing in other foodies for their thoughts addressing topics recommended by the listener. This is about consuming food mentally and I hope this brings you to appreciate or learn more about the uprising of the love of th ...
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1
Building a strong foundation for leadership at Visit Sarasota County with Erin Duggan
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Erin Duggan is president and CEO of Visit Sarasota County, a position she was appointed to after 18 years with the organization. Prior to being named CEO, Duggan was public relations manager, brand director and vice president. Together, Business Observer Managing Editor Mark Gordon and Erin talk about her leadership lessons working in several diffe…
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Biz Bite Episode 11: Turning Yelp Leads into Sales: Strategies for Service Pros
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In ep. 11 of the "Biz Bites" series, we dive into how services businesses can leverage Yelp to attract and convert leads. Discover impactful features to get your business found, from setting up your service area to selecting the right services offered. Learn tips for optimizing your Yelp profile, responding quickly to job requests, and converting a…
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Providing Great Restaurant Customer Service With Darren Denington (Ep 218)
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In this episode, Jaime Oikle sits down with Darren Denington, the Founder of Service with Style, to delve into essential restaurant customer service tips that can elevate your dining establishment. With over 27 years of experience, Darren shares his insights on improving customer service through effective training, leadership, and secret shopping s…
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From an office bombing to a real estate empire with Ian Black
25:29
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Ian Black has been in the commercial real estate industry for some 60 years, first in his native Northern Ireland and, since 1982, Sarasota. He founded his own company in 2003, and Ian Black Real Estate over the past 20 years has worked on, brokered and played a key part in several prominent Sarasota projects, especially downtown and in the Rosemar…
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Digital Marketing Simplified with GoDaddy
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Host Emily Washcovick interviews Amy Jennette, the Integrated Marketing and Product Marketing lead at GoDaddy. Discover how GoDaddy empowers small businesses with digital marketing tools, AI-driven solutions, and SEO strategies. Learn practical tips on building your brand, creating a content calendar, and leveraging customer reviews to enhance your…
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Biz Bite Episode 10: Lessons from MICHELIN-starred restaurants to help any business on Yelp
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In ep. 10 of the “Biz Bites'' series, learn from MICHELIN-starred restaurants on Yelp. Highlighting an article by Kristi Lindahl, Emily discusses how these top-tier restaurants utilize Yelp's free tools to boost visibility and attract customers. From high-quality photos and accurate business hours to leveraging amenities and responding to reviews, …
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Get on the right flight path with Florida High Tech Corridor Council CEO Paul Sohl
31:36
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Paul Sohl is CEO of the Florida High Tech Corridor Council, an economic development initiative of the University of Central Florida, the University of South Florida and the University of Florida. Paul oversees The Corridor Council’s portfolio of programs supporting research, marketing, workforce and entrepreneurship. Sohl joined The Corridor Counci…
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51
Exterminating the Hassle From the Pest Control Experience
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In this rerun of a season 2 favorite, hear how Ben and Jenny McAvoy created Insectek, a pest control business that puts communication and customer service at the forefront. Their efforts have curated life long customers like reviewer Rosie P. Insectek turned her stressful pest encounter into a seamless experience. You’ll also hear more from Ben and…
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Biz Bite Episode 9: Getting Started with Advertising
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In ep. 9 of the “Biz Bites'' series, we talk about online advertising and the options available with Yelp, as well as how to decide if your business should work with a marketing agency. We also cover the available solutions and benefits for marketing agencies that are interested in becoming a part of the Yelp Advertising Partner Program. More about…
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MISTAKE: Enabling Order Takers at Your Restaurant (Ep 217)
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DON'T make this MISTAKE.... In this episode Jaime Oikle of RunningRestaurants.com gets with Roger Beaudoin from Restaurant Rockstars to discuss a huge flaw among many restaurants... Allowing your servers to just be "order takers." There's so much opportunity (and revenue & profits) in the "Land of the Sales Star" so stay tuned to how you can upleve…
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Dare to be vulnerable and find your courage with Natalie Johnson
30:34
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Natalie Johnson is a co-founder of Vidl Work, where she oversees business development, strategy, and innovation. She also works directly with clients, providing consulting, training, and coaching services. Johnson is also an industry-recognized performance coach, a sought-after keynote speaker and a certified Dare to Lead Facilitator. She’s worked …
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How Salt & Straw Expanded to Miami with Community and Creative Flavors as the Focus
31:31
31:31
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In this rerun of a Season 2 favorite, hear from owner Kim Malek on how she expanded her community based ice cream shop to be in markets across the country, all with a local feel. Miami reviewer Diandra shares how Salt & Straw made a splash in FL, and what local collaborations had her excited to visit the business. Also hear great advice for growing…
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MISTAKE: Being a Manager Not a Leader at Your Restaurant (Ep 216)
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We explore the crucial difference between management and leadership, emphasizing the need for true leadership that empowers employees. In this episode Jaime Oikle of RunningRestaurants.com discusses a common restaurant industry mistake with Roger Beaudoin from Restaurant Rockstars. The pair highlights the importance of clear job descriptions, perfo…
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Fine dining and fine-tuning your career with Grace Restaurant owner Jason Lutzk
23:21
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Jason Lutzk is chef and owner of Grace Restaurant in Pass-a-Grille Beach. He’s professionally trained in classical French, Modern American, Mediterranean, South American and Italian cuisine and pastries. A Tampa Bay native, he’s also worked at 400 Beach in St. Petersburg, Ponte Modern American in Tampa with James Beard nominee Chris Ponte and was S…
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The Art of Connection: How Black Serum Tattoo Creates a Welcoming Space
31:25
31:25
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Join host Emily Washcovick as she explores the success behind Black Serum Tattoo with owner Brücius Zylander. In this episode, Brücius shares key takeaways on running a small business: refer clients elsewhere if you don’t offer the service they need, create an atmosphere that reflects your mission and values, and ensure your business mirrors the di…
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Maximizing Local Restaurant Marketing for Operators & Franchisees With Brett Campbell (Ep 215)
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Thriving in this competitive restaurant landscape can be quite difficult. Imagine an Amazon experience specifically for local marketing vendors! Franchisees can browse a diverse marketplace, selecting the tactics that best target their audience. Join Jaime Oikle and Brett Campbell, the Co-Founder and CMO at Loma, to explore the challenges faced by …
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Supercharge Your Restaurant's Marketing Game With Jackie Bebenroth Of Muse (Ep 214)
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Are you ready to supercharge your restaurant's marketing game? In this episode, Jamie Oikle dives deep with marketing maestro Jackie Bebenroth, Principal at Muse, to uncover how strategic branding can skyrocket your restaurant's success. Jackie shares her expertise in brand strategy and content marketing, drawing from her vast experience working ac…
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1
Five decades of learning: the legendary real estate career of William Raveis
24:21
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William Raveis founded his eponymous real estate brokerage 50 years ago, in an office above a grocery store in his hometown of Fairfield, Connecticut. The company has since become a family-run business and one of the largest real estate brokerages in Connecticut, with a rapidly-growing presence on the west coast of Florida. The company now has 4,50…
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Mastering Customer Service & Communication: Lessons from a Landscaping Pro
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Nature’s Friends Landscaping isn’t just transforming gardens – it’s revolutionizing local landscaping services. Founded by Cliff Bressler, this business brings expertise and personalized care to every project. Nature’s Friends Landscaping caters to homeowners, offering a range of services from tree work to complete garden makeovers. Loyal customer …
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Performing well under pressure with Perform[cb] CEO, Erin Cigich
30:20
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Erin Cigich has been with Sarasota-based web marketing firm Perform[cb] for 17 years. She has led the firm, now with 140 employees, through two different private equity investments and has overseen four acquisitions. The University of Florida grad has also become a thought leader in the niche space of affiliate marketing and cost-per-action adverti…
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1
How Seizing Opportunities Transformed Think Greek’s Visibility
23:59
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In this episode, Emily Washcovick chats with Rosanne, general manager of Think Greek. From originating as a food truck, to winning the South Beach Wine and Food Fest and the title of the Best Bite in Town, Rosanne shares how innovation and creativity have set Think Greek apart. Learn about their journey to being featured on Food Network’s Best Bite…
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The Future Of Restaurant Insurance And Technology With David DeLorenzo (Ep 213)
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Are you ready to turn up the heat in your restaurant business? In this episode, Jamie Oikle welcomes back David (The DELO) DeLorenzo, the mastermind behind Bar and Restaurant Insurance. But we’re diving deeper than just insurance today. Delo, who’s a seasoned player in the hospitality industry, shares his unique insights into the current landscape …
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Beating back anxiety and depression with real estate executive Michael Davis
29:09
29:09
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Michael Davis helped build TerraCap Management into one of the largest commercial real estate fund management companies in Southwest Florida, where he sourced, evaluated and acquired more than $1.3 billion in real estate transactions and partnerships. In 2021, however, he faced something of an identity crisis mixed with what he called self-doubt, d…
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Scaling Sweet Success: The Tres Lecheria Journey
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Host Emily Washcovick sits down with Vincent Berretta, co-owner of Tres Lecheria, to discuss their journey from a small bakery to a wholesale supplier for grocery chains. Vincent shares valuable lessons on budgeting, funding, and scaling a business, emphasizing the importance of financial strength for stability and growth. Discover how Tres Lecheri…
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Dealing With Family Drama - Does Biden Need To Drop Out? |ITBP S8E13
1:56:29
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In this episode we tackle the battles of dealing with family drama and generational curses. And we ask the question; "Does Joe Biden need to drop out of the race for President?" All that and much more.By Bold Ventures Media LLC
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Becoming a 2-time US Olympian and entrepreneur with Donald Suxho
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This week, we speak with Donald Suxho, co-founder of Global Sports Institute in Venice, a youth sports training facility with volleyball and pickleball courts. Prior to GSI, Donald was a decorated collegiate, Olympic and professional volleyball player. He was an All-American and national Player of the Year as a senior at USC and competed in two Oly…
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The merging of restaurants and technology with Chon Nguyen
29:47
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This week, we speak with Chon Nguyen, partner with The Proper House, a multi-unit Tampa Bay area hospitality company with brands that include the Rooster & the Till, Gallito Taqueria and the Nebraska Mini Mart. Chon also founded an IT services company, Newgentek, that's behind Fusionprep, a kitchen recipe software program for multi-unit restaurants…
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Major lessons in leadership with minor league baseball managing partner John Martin
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This week, we speak with managing partner of the Fort Myers Mighty Mussels, John Martin. John’s humble beginnings started on a farm in Illinois. He grew up in a town of 1,000 with no stop light, but it did have a baseball field. He fell in love with baseball while listening to the Chicago Cubs on the radio. John went on to have a successful career …
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The beauty — and struggles — of being your own boss with Coyote Ugly franchise owner Joanna Olsen
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This week, we speak with Owner of Coyote Ugly Saloon, Joanna Olsen. Joanna fell in love with Coyote Ugly one night as a patron when she was 24 years old. That fateful night led to a napkin deal allowing Joanna to bring Coyote Ugly to Atlanta. Since then, she has opened 4 locations across Florida, including Tampa, Panama City, Destin, and Daytona. T…
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Building a Strong Online Presence: Tips from Previous Guests
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Host Emily Washcovick kicks off Season 3 with a recap of her favorite themes and takeaways from the last 50 episodes. Discover insights from business owners and customers on creating exceptional experiences, the importance of engaging with Yelp, and how to leverage reviews for growth. Tune in for practical advice and inspiring stories from diverse …
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Behind the scenes of a 40-year career in jewelry design with Mark Loren
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This week, we speak with Mark Loren, founder of Mark Loren Designs. Mark is a goldsmith, silversmith, and platinumsmith who started his gallery in Fort Myers almost 40 years ago. Together, we talk about managing the waves of economic downturn, Mark’s best leadership advice, and competing with national brands. We also discuss lab grown diamonds and …
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Under the Hood: Honesty and Expertise at Steve's Auto Care
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Steve's Auto Care in Novato, CA, is more than just a repair shop; it's a testament to honesty and quality in the auto service industry. For years, owner Steve Lite has cultivated a reputation not only for expert vehicle repairs but also a community-focused approach that prioritizes genuine service over quick profits. Yelp reviewer Christine P share…
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Saving lives one text at a time with Cope Notes Founder Johnny Crowder
29:10
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Johnny Crowder likes to say that, in short, he’s a suicide/abuse survivor, TEDx speaker, Billboard-charting heavy metal musician and a Certified Recovery Peer Specialist. He’s also the founder of Cope Notes, a Tampa-based mental health platform that provides daily support to users in nearly 100 countries around the world. Now Johnny, who has “YOU M…
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Branching Out: City Tree Delivery's Seasonal Success
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City Tree Delivery isn’t just providing holiday cheer with Christmas trees. It’s a service revolutionizing the way busy urban dwellers decorate for the season. Founded by Chris Hohenstein, this business caters to convenience, delivering not only trees but also a full holiday spirit directly to your door, with special features like installation, dec…
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How an immigrant who didn't learn English until her 20s became a college president with Aysegul Timur
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This week we speak with Aysegul Timur, President of Florida Gulf Coast University. Aysegul was named president of Florida Gulf Coast University in Fort Myers last summer — the fifth top leader in the 33-year history of the college. Timur is a first-generation college student who moved from her native Turkey to Naples 25 years ago. She joined FGCU i…
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Liberate yourself from the clutches of hustle with entrepreneur and keynote speaker Taylor Villegas
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This week, we speak with Taylor Villegas, founder of Twelve Tables and Sunny Collabs, angel investor, podcaster, keynote speaker, and influencer. Taylor’s companies work with growth-stage startups and established brands on anything from strategic advice to one-off projects to longer marketing campaigns and more. Prior to these companies Taylor work…
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From Beige Walls to Beautiful Chaos: The Evolution of Tattooed Mom
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It should come as no surprise that a restaurant called Tattooed Mom is as eclectic as the name implies. Open for 27 years in Philadelphia, Tattooed Mom serves great food for everyone — omnivores, vegetarians, and vegans alike. Owner Robert Perry has built a community-first space by holding as many local events as he can for local activist and creat…
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Connections can help your business take off with serial entrepreneur Veronica Swiatek
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This week, we speak with Veronica Swiatek, founder and owner of Massage Studio. Veronica owns Massage Studio, with one location in downtown St. Petersburg and another location in South Tampa. She also owns retail stores in the Tampa International Airport and commercial real estate properties in the region. Together, we talk about Veronica’s career …
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Books and Business: The Evolution of Powell’s City of Books
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Powell's City of Books is no mere bookstore; it's an institution, community, and treasure for bibliophiles. This literary haven offers new, used, and rare finds that beckon readers from every corner of the globe. Store Manager Bry Hoag helped Powell's flourish into a cultural icon with its unique blend of history, sustainability, and unwavering com…
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Starting a Business That Aligns With Your Passions
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Bonnie Mauldin has been hustling since she was a kid. At eight years old, she was knocking on doors offering to shovel driveways. After graduation, she entered the medical field, but quickly discovered it was not for her. Now, Bonnie owns two successful businesses, The Mauldin Group and Mauldin Production Company. Having learned a lot along the way…
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This week, we speak with John Miles, author, podcaster, keynote speaker and entrepreneur. John is the author of “Passion Struck: Twelve Powerful Principles to Unlock Your Purpose and Ignite Your Most Intentional Life.” Prior to the book, John had a successful career in the U.S. Navy and Corporate America, with Dell and Lowe’s, among others. Togethe…
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Marketing Mastery: A Conversation with Marketing Happy Hour Podcast Hosts
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Erica Spitzley and Cassie Tucker are crazy about two things: marketing and happy hour. So when one happy hour turned into a four-hour conversation about the best and brightest marketing ideas, they knew they had to build a bigger table, so to speak. They created the Marketing Happy Hour podcast, where they have built a community of some of the best…
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Leading with courage, conviction and curiosity with Kristen Lessig-Schenerlein and Hannah McGowan of CORE Leadership
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This week, we speak with Kristen Lessig-Schenerlein, founder of Koi Coaching and Consulting and Hannah McGowan, founder of Hannah McGowan Coaching. Kristen and Hannah, each with independent coaching consulting firms, are teaming up to create a leadership coaching course and curriculum for nonprofit and for-profit professionals in the region. Togeth…
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Vegan Chef Turns Food Network Title Into Championship Career
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Chef Priyanka Naik took a very non-traditional route to success as a Food Network Champion. When culinary school didn’t align with her vegetarian upbringing, she didn’t let that stop her from pursuing her dreams of cooking on TV. Instead, she took a tech job to support her while working on becoming the best vegan chef she could. Her tireless self-p…
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The importance of connections with Michael Westafer, founder and CEO of Roger West Creative & Code
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This week, we speak with Michael Westafer, founder and CEO of Roger West Creative & Code. Michael founded the company, a full-service marketing agency, in 2007. The company recently merged with Digital Brew, an Orlando video production company, and will be run under a holding company called Roger & James, with a combined 45 employees. Together, we …
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Three Lists in Three Years: How Il Canale Uses Yelp to Fuel Growth and Inspire Change
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Alessandro Farruggio and his family, owners of Il Canale in Washington D.C., are experts in the pizza business. Since Alessandro’s father immigrated from Italy in the 1970s, the family has been serving authentic Italian recipes in the D.C. area. Their delicious food, consistent customer engagement, and knack for adaptability has earned them recogni…
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Family, we’ve missed you! Thank you all so much for tuning into season 2 of the podcast. We’re so honored we got to amplify these stories of the Black innovators changing the face of food. All the love you’ve shown us has gotten us nominated for a Webby Award! *insert air horns* We’re up for Best Branded Podcast, and to win the People’s Voice Award…
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DEI Programs And Policies "Mostly Garbage" - AI Videos Are Getting Too Real | S8E12
1:03:42
1:03:42
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1:03:42
In this week’s episode we ask; “What the hell is up with Youtube these days?”. Why does it appear as though Youtube has taken off the guard rails and started allowing more “sexual” content on the platform? Also, AI video technology’s growth within the span of a year has been mind blowing. What does this mean for content creators, and the authentici…
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1
DEI Programs And Policies "Mostly Garbage" - AI Videos Are Getting Too Real | S8E12
1:03:43
1:03:43
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1:03:43
In this week’s episode we ask; “What the hell is up with Youtube these days?”. Why does it appear as though Youtube has taken off the guard rails and started allowing more “sexual” content on the platform? Also, AI video technology’s growth within the span of a year has been mind blowing. What does this mean for content creators, and the authentici…
…
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1
You don't get ahead alone and more leadership insights from nonprofit executive Susie Bowie
25:21
25:21
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25:21
This week, we speak with Susie Bowie, CEO, The William G. and Marie Selby Foundation. Susie was named CEO of the foundation in March 2023. She was executive director of the Manatee Community Foundation before this new role, and has been involved with nonprofits in the area for some two decades. Together, we discuss Susie’s passion for leadership an…
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