Welcome to The Hillside Hub, where amazing things happen!
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Four friends with a podcast that talk about games, life, relationships, japanese culture and anime body pillow girlfriends
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My name is Tom DeCicco and I am a storyteller. This podcast holds a magnifying glass to those who have stories that have impacted,guided, or influenced my life, or just whom I admire. The format of the podcast is obviously aimed in the direction of an open, honest, and raw conversation. Join me and my guests on the journey of exploring all that makes us who we are, I hope you learn something on the way. This is Coffee Hour With Tom DeCicco.
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Tune in every Thursday as Jess chats with operators and founders across CX, marketing, and everything in between to discuss what creates a killer brand experience. In each episode, we’ll dive into the nitty-gritty like acquisition and retention tactics and zoom out to discuss the big things like AI, brand experience and why customer experience is at the center of it all.
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Dream The Impossible, Take Action, Take FL1GHT Join Mark Whittle (@markwhittle_tf), as he shines the spotlight on the UK's greatest success stories. Listen to conversations with some of the highest achievers, from entrepreneurs and elite athletes, to adventurers and all round hustlers. Expect raw, actionable advice that you can incorporate into your own life, to drive you closer to your goals. If you are a high achiever and love taking inspiration from others, or are aspiring to be greater a ...
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Some Librarians, Some Thoughts
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Everyone has a superpower... We're here to uncover it. Welcome to the Superpowers Podcast, where you hear real stories from iconic startup founders and industry trailblazers like Kara Goldin (Hint Water), Andy Dunn (Bonobos), and Deborah Wahl (General Motors). Join me, Chris Cunningham, as we dive deep into the trenches and discover how these incredible entrepreneurs used their unique superpower to succeed in business and life. Superpowers; what's yours?
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Spotify World, This is The BBoy MarioKart Show, Full of Hip-Hop, talking BBoyin with the BBoys..TucsonAz, Also very Controversial topics in everyday life discuss on the show , viewer or discretion advised !!! Use Head phones for a complete show! Current listeners ( 1049) Check out my Music Now on the Show ( All Instrumentals)
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Your host, Cory Camp, is a personal performance coach that analyzes how our mindset affects the rest of our lives. Through interviewing elite athletes, coaches, and other experts, this podcast takes a look at what intangibles exist in their lives. The Forever Athlete Radio extends well beyond just sports, it can be used to tackle anything we face in life. Call or Text in at 301-747-0718 foreverathlete.substack.com
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The Kollective presents - The Recipe with Eric Rakofsky where Eric sits down with the one percent of the one percent who are building the world's tomorrow, every week. Eric sits with guests and covers how fitness and mental health create resilient entrepreneurs.
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This podcast features artists of all creative walks of life (musicians, architects, authors, filmmakers, etc.)–anyone that inspires me and anyone that could inspire you. These short interviews are aimed to dive into the process of the creation instead of the outcome and result. The goal is to learn from these young creative geniuses with no barriers to any art form.
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What the Fat (WTF) is hosted by cutting-edge researcher and author of The Ketogenic Bible, Dr. Ryan Lowery. Tune in to hear to discover tools for living the low carb lifestyle and hear from top experts in the field of ketogenic diets, biohacking, and optimal human performance
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AI’s Role in Modern E-Commerce with Wyze Labs’ Logan Dunn
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Tune in to "The Juice with Jess Cervellon" for an exciting episode featuring Logan Dunn, Head of e-Commerce at Wyze Labs, recorded live at SubSummit in Dallas. Logan shares how integrating advanced tech like generative AI can transform customer relationships and elevate brand experiences. Join Jess and Logan as they discuss how new skills like codi…
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Flaus Founder Sam Coxe on Leaving Law for Entrepreneurship
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Tune into this inspiring episode of "The Juice with Jess Cervellon" featuring Sam Coxe, the brilliant mind behind Flaus, the world's first electric flosser. Sam shares her unconventional journey from practicing law at a top firm to inventing a game-changing oral care product. Discover how Sam's painful and expensive trip to the dentist sparked the …
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Secrets to Stellar CX with Dr Squatch's Roma Yumul
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Tune in to the latest episode of "The Juice with Jess Cervellon" as she interviews Roma Yumul, the CX Manager at Doctor Squatch, a men's personal care brand carving a niche with naturally derived soaps and unique scents. Roma delves into the significance of building strong relationships with freelancers for enhanced work output and the pivotal role…
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Jay Morton - How To Speak the TRUTH (The HIGHLY Anticipated Ep.II)
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Part II of the Highly Anticipated conversation between Mark & Jay. Enjoy!
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Secrets of Omnichannel Success with Fabletics' Melanie Cummings
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48:49
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Tune in to the latest episode of "The Juice with Jess Cervellon" as she chats with Melanie Cummings, the VP of Product and UX at Fabletics. Jess and Melanie dive into the ever-changing world of customer experience, from old-school retail to cutting-edge e-commerce. Melanie shares her exciting career journey at Fabletics, her shift from B2B to e-com…
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The Future of DYPERing: Innovation, Technology, and CX with Alexandra Vailas
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Tune in to the latest episode of "The Juice with Jess Cervellon" as she welcomes Alexandra Vailas, the Senior Vice President of Brand Marketing at Dyper, a brand with a mission of sustainability and transparency. Get ready for an insightful conversation on maintaining consistent branding across diverse retail outlets, balancing a mission with consu…
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Chris Billam Smith - How To Become A CHAMPION
1:19:49
1:19:49
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Mark speaks to Chris just days after winning his first ever world title in hijs home town against former team mate Lawrence Okolie. A beautifully honest and Raw conversation about what it takes to win.https://takeflightworld.com/
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From Australia to the US: Jade Cameron's Tips on Community Building
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Tune in to the latest episode of "The Juice with Jess Cervellon" as she sits down with Jade Cameron, the Head of Community Experience at LSKD, a renowned sportswear company. Get ready for an amazing discussion on cultivating customer loyalty, building brand communities, and the power of personalized experiences in the world of e-commerce. In this e…
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From Acquisition to Retention: Mastering CX with Cate Marques
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Join Jess Cervellon and Cate Marques, Chief Experience Officer (CXO) at Terra Kaffe, as they share the key aspects of customer experience in today's rapidly evolving market on this episode of The Juice. Listen to Cate’s insights on the growth and development of Terra Kaffe, the importance of mapping the customer journey from acquisition to retentio…
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How Super Coffee’s Jimmy DeCicco Built a Coffee Empire Backed by A-Rod
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Join Jess Cervellon and Jimmy DeCicco, Chief Brand Officer of Super Coffee, as they explore the intricacies of brand management and marketing in the competitive field of consumer-packaged goods (CPG). In this revelatory episode, Jimmy shares his journey from establishing a healthier alternative to mainstream beverages to navigating the dynamic dema…
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Conor Benn is the future of British boxing. He is the son of boxing icon Nigel Benn and here we discuss how to carry the torch of family legacy! https://takeflightworld.com/ #conorbenn
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Creating Authentic Content: Tips from Top Influencers Dallin and Bella Lambert
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Hang out with Jess and special guests Dallin and Bella Lambert - a creator couple with 2.7M followers on TikTok and 3.07M on YouTube. In this episode, Dallin and Bella share tales from their personal life, including their heartwarming adoption story and the strategic moves behind their beloved YouTube channel, “Della Vlogs”. From understanding the …
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From Disney to HopSkipDrive: Why Empathy is the Heart of Every CX
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Jess is joined by friend and mentor Michelle McCombs, Vice President of Trust and Experience at HopSkipDrive. With her +15 year career in CX, Michelle has no shortage of insights. She got her start in CX working at Disney as a Customer Care Coordinator in 2007. From there, she jumped around working CX roles at various companies until 2017 when she …
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How to Create an Ultra Luxe Customer Experience with Madison Must
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Jess sits down with Madison Must, former Director of CX at Terra Kaffe and current Sr. Member Experience Manager at dog care brand Sundays. Madison takes us through her career journey from wedding photographer to entering the world of CX as an early hire at Terra Kaffe. From there, Madison climbed the ranks and learned the ins and outs of CX. Madis…
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Why This Allbirds Marketer Loves Influencers
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Have you ever wondered how brands get products to celebs like Justin Bieber, and then get Justin to post about it? If the answer is yes then tune into this episode with Sarah Grosz, an influencer marketer at Allbirds. Sarah started her career in social media and knows the ins and outs of influencer marketing by heart. She’s helped brands of all siz…
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Rejection to Retention: The Self-Made Success Story
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Unlock the secrets of customer retention and CX mastery with our latest episode featuring expert Eli Weiss, VP Retention Advocacy at Yotpo. Join us as Eli shares his inspiring journey from facing countless rejections to becoming a trailblazer in customer experience. In this juicy episode, we're squeezing out insights on leveraging AI for sentiment …
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Ollie Ollerton is the Founder of Break Point, a DS on SAS Who Dares Wins Australia, a for SBS operative and former DS on SAS Who Dares Wins UK. He's also a best selling author, key note speaker an all around legend! Here we dive into who we are as human beings and how to take back control.
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Pixels & Pores: A Chief Digital Officer's Guide to Beauty
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We’re getting into The Juice with David Baker, the chief digital officer for skin and bodycare brand Beekman 1802. In this episode, we discuss David’s background in beauty, the current state of beauty trends, and how Beekman 1802 has evolved over time. From the science behind Beekman's revolutionary goat milk-based products to their strategic omnic…
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Strategic Partnership in Customer Success, an Insider's Masterclass
39:24
39:24
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Welcome back everyone to "The Juice with Jess Cervellon," where we squeeze the latest insights out of the customer journey and experience. In this episode we're diving into the heart of customer success with none other than Corey Walker, the Sr. Strategic, Enterprise Customer Success Manager at Enboarder. Enboarder is a platform that helps companie…
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From Humor to AI: Marketing Tactics that Resonate
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The Juice is visiting the doc! Today we’re chatting with Scott Wicken, the voice behind Dr. Squatch, a natural body care brand sold in major retailers including Walmart, Target, and Ace Hardware. As Lead Copywriter for Dr.Squatch, Scott’s responsible for all the copy consumers see, so we didn’t hold back when it came to getting into the Juice of ho…
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Jay Morton is a former Special Forces Operative, a DS on the UK TV show SAS Who Dares Wins on Channel 4 and now SAS Australia on Channel 7. He is a expedition leader at Elite Exped and an all around great human being. But this episode brings a Jay we have never seen before. Enjoy the raw vulnerability of a men with the courage to show himself. The …
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Inside the CX of Gordon Ramsay's Favorite Cookware Brand
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The Juice is sizzling this week because we got Michael Ludwig on the pod. Michael is the Head of Customer Experience at Hexclad, a chef-grade cookware brand for your home. In fact, it's Gordon Ramsay favorite cookware brand. Yes, he's the famous hot-headed chef from the Food Network's Hell's Kitchen, so it's no surprise his favorite cookware brand …
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This episode of The Juice with Jess is JUICY! We're joined by Cati Brunell-Brutman, CX Manager at Glossier, to discuss inspiring teams, being a leader, showing up as your authentic self, and getting comfortable with data! Cati also pulls back the curtain on how Glossier runs CX! We discuss the complexity of their omnichannel network and how the CX …
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How This Leader Turned a Viral Burnt Pan Video into Customer Experience Gold!
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Welcome to the first episode of The Juice with Jess Cervellon! In this episode, we sit down with Nancy Gurd, the Associate Director of CX at Caraway, and talk about everything from dealing with negative viral videos, implementing AI into your customer support, personalizing customer support, and Nancy's best (and worst) customer experiences! GET 10…
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Make sure you're subscribed to The Juice with Jess Cervellon wherever you get your podcasts. Welcome to The Juice with Jess Cervellon, where we dive deep into the art and science of customer experience and brand loyalty. Join us as we embark on this exciting journey to uncover the secrets behind building amazing brand experiences. The Juice with Je…
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WTF#145 - Danielle Hamilton | Blood Sugar
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In this episode of What the Fat, Dr. Ryan sits with Danielle Hamilton to talk about how blood sugar impacts our health. Danielle "Dani" Hamilton is a Functional Nutritional Therapy Practitioner and a renowned blood sugar expert specializing in hypoglycemia, and reactive hypoglycemia. Her journey into this specialized field was fueled by her persona…
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Mike Brown - England Rugby Legend (LEGACY SERIES)
1:29:54
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Mike Brown is a professional rugby player, England International, Harlequins legend and current Leicester Tiger. https://takeflightworld.com/
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WTF #144 - Yemini Mesa | Navigating the CPG Space
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In this episode of What the Fat, Dr. Ryan sits with Yemini Mesa to talk about the challenges of starting and growing a CPG food company. This includes everything from running startups to helping companies like Quest Nutrition exit for $1 billion. Links and Resources Yemeni Mesa Instagram Facebook If you like today’s episode, subscribe on Apple Podc…
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WTF #143 - Dr. Cate | Seed Oils Are Destroying Your Health
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Episode #142 Summary In this episode of What the Fat, Dr. Ryan sits with Dr. Cate to discuss her thoughts on seed oils that she calls the "hateful eight" and how she believes they are destroying your health. Links and Resources Dr. Cate Instagram Facebook If you like today’s episode, subscribe on Apple Podcasts at What The Fat and leave us a 5-star…
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Episode #142 Summary In this episode of What the Fat, Dr Ryan sits with Alan Aragon and talks about everything from diets, weight loss to seed oils. Links and Resources Alan Aragon Instagram Facebook If you like today’s episode, subscribe on Apple Podcasts at What The Fat and leave us a 5-star, positive review. Tips, Recipes, Community: Dr. Ryan Lo…
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WTF #141 - Should you do Keto long term with Dr Ryan and Dr Jacob
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39:59
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Episode #141 Summary In this episode of What the Fat, Dr Ryan sits with Dr Wilson and recap some myths about health, nutrition and longevity. Links and Resources The Muscle PhD Instagram Facebook If you like today’s episode, subscribe on Apple Podcasts at What The Fat and leave us a 5-star, positive review. Tips, Recipes, Community: Dr. Ryan Lowery…
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WTF #140 - Stephanie Person | 15 years Hard Core Keto
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59:54
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Episode #140 Summary In this episode of What the Fat, Dr Ryan sits with Stephanie Person and talks about everything from staying dedicated to keto to staying active and no excuses. Stephanie Person is no stranger to the ketogenic diet. At 55 years old, she looks and feels amazing and has been an advocate for keto since before it was the cool kid on…
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Episode #139 Summary In this episode of What the Fat, Dr Ryan sits with Ben Azadi and talks about everything from keto flexing to intermittent fasting. They answer some common questions, “Do I have to stay on keto forever?” and “Will I never have a carb again?” Links and Resources Instagram Facebook If you like today’s episode, subscribe on Apple P…
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Episode #138 Summary In this episode of What the Fat, Dr Ryan sits with Jimmy DeCiccio and talk about everything from building a billion dollar brand to fitness and health. Links and Resources Supper Coffee Instagram Facebook If you like today’s episode, subscribe on Apple Podcasts at What The Fat and leave us a 5-star, positive review. Tips, Recip…
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Toby Gutteridge - Injured Special Forces Soldier, Founder of Bravery
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Toby Gutteridge left a difficult and destructive childhood to join the Royal Marines, before becoming one of the youngest-ever recruits to join the Special Boat Service.In November 2009, he was shot through the neck during an operation in Afghanistan, and his life changed forever.Today, Toby runs Bravery, an extreme sports brand that aims to suppor…
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WTF #137 - Dr. Jaime Seeman | Fit and Fabulous
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Episode #137 Summary In this episode of What the Fat, Dr Ryan sits with Dr. Jaime Seeman and talk about everything from optimizing metabolic health to pregnancy. Links and Resources Dr. Fit and Fabulous Instagram Facebook If you like today’s episode, subscribe on Apple Podcasts at What The Fat and leave us a 5-star, positive review. Tips, Recipes, …
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