The Nerd Marketing Ecommerce Podcast is a series of conversations about growing an ecommerce business. It's by CEOs and CMOs for CEOs and CMOs. Ecommerce veterans and 20-year operators Drew Sanocki and Michael Epstein deliver clear, actionable, data-driven strategies.
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My name is Austin Brawner, and my purpose is to help eCommerce entrepreneurs build wealth and live more fulfilled lives. You can expect weekly interviews with world-class eCommerce operators, deep dives into what's working right now, and a refreshing break from the "crush-it culture" plaguing our industry. This podcast will change your perspective on building a business, and, hopefully, change your life.
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The Conversion Show is a weekly podcast all about - you guessed it - conversion! Everything that gets you to your goal, whether that’s purchase, install, lead capture, content downloads, chat engagement, or demo requests - we’re talking CONVERSIONS. Each week, we interview top Marketing Leaders and Founders who are doing conversion right. From website optimization aka conversion rate optimization (#cro - the holy grail in our opinion!) back to paid media, organic, email, and omnichannel opti ...
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The Wild Ride of Retail: Adapting To A Changing Ecomm Landscape With California Cowboy
32:58
32:58
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32:58
In this episode of "The Conversion Show" podcast, Erik Christiansen interviews Drew Clark CEO, Founder, and Director at California Cowboy. Drew opened up about the rollercoaster ride of running a retail business, especially with the crumbling of the digital and seismic shifts in e-commerce. From website redesigns, site speed, and content creation t…
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How to Get Customers to Buy Without Discounting
20:00
20:00
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20:00
Every brand wants to be Apple, and they can be—at least when it comes to avoiding discounts. In this episode, PostPilot CEOs Drew Sanocki and Michael Epstein discuss discounting alternatives that ecommerce brands can use to juice sales while preserving profit margins.By Nerd Marketing
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The Future of Online Retail: How Shopify is Transforming the Brand Experience With Guest Brian Peters Head of Platform Partnerships at Shopify
53:19
53:19
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53:19
In this episode of "The Conversion Show," Erik Christiansen, CEO of Justuno, is joined by Travis Logan, Co-Founder & CTO of Justuno, and this week's guest Brian Peters, Head of Platform Partnerships at Shopify. The conversation kicks off by looking at the most talked about statistic from Brain's presentation at the Shopify Enterprise Partner Summit…
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Building a Big Brand with a Small Team with Matt Mullenax of Huron
27:16
27:16
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27:16
Men’s grooming brand Huron has become a phenomenon with a team of just four. Co-founder and CEO Matt Mullenax joins hosts Drew Sanocki and Michael Epstein to discuss maniacal focus, the importance of brand, and why Huron isn’t rushing to get into retail. CPG founders and marketers won’t want to miss this episode.…
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Thinking Outside the Black Friday Box with Luke McAlpine of Taylor Stitch
25:31
25:31
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25:31
The VP of brand for cult menswear label Taylor Stitch joins Drew Sanocki and Michael Epstein to go deep on Black Friday strategies. They talk about why you should think hard about your holiday objectives, how promos can be dangerous to your financial health, why you should have a plan B (and C) ready to roll, and more. This is a conversation you do…
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The Foundation of Great Conversion Is Incredible Customer Experience With Guest Alex Courselle, Found & CEO at KARL Mission
38:24
38:24
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38:24
In this episode of "The Conversion Show," Erik Christiansen, CEO of Justuno, interviews Alex Courselle, Founder and CEO of KARL Mission a conversion rate optimization (CRO) agency. With over a decade of experience in CRO, Alex shared some invaluable insights that are relevant as we approach the holiday season. Alex discusses the science behind unlo…
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389: Life and Business Lessons from the "Don Draper of Direct Mail" Drew Sanocki
45:12
45:12
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Drew Sanocki is one of my favorite people to talk to. He's been a longtime friend and possesses a wealth of wisdom. Drew has successfully built and exited a company, turned around two other nine-figure retailers and is currently overseeing the growth of PostPilot, which recently achieved 8-figures in annual recurring revenue (ARR). What distinguish…
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Making Your Brand Ubiquitous with Katie Hanna of Ka’Chava
23:43
23:43
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23:43
How do you stand out in a crowded market? What propelled Ka’Chava’s growth from startup to nine-figure brand? And how are they strategizing around Black Friday? Katie Hanna, director of retention at Ka’Chava, spills some tea on the rocketship business with hosts Drew Sanocki and Michael Epstein.By Nerd Marketing
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388: (NEW) It Was The Best of Times, It Was the Worst of Times
27:13
27:13
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27:13
The return episode is here! I'm back! After an unexpected 10-month break, this is the long-awaited return episode. The truth is, letting the podcast go dormant was never my intention. I had been planning to launch a new episode for months. However, even with the best intentions, it never happened. So what happened? A lot of unexpected things change…
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Lessons from 45 Black Fridays in Ecommerce
29:00
29:00
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29:00
Together Drew Sanocki and Michael Epstein been through almost 50 Black Fridays. In this episode, they share the big, hard lessons they've learned over the years—not the tactical moves, but principles for winning Black Friday/Cyber Monday. Tune in to learn why brands often lose money on offers, how to avoid bleeding cash on high CPCs, and more.…
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What Successful Ecom Brands Know with Anthony Choe, Founder of Provenance
26:04
26:04
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26:04
Why do you need to know your tribe? What makes smart investors buy into an ecommerce business? How should founders approach brand-building? Visionary investor Anthony Choe lets Drew Sanocki and Michael Epstein pick his very large brain. You don’t want to miss the insights in this episode!By Nerd Marketing
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Marketing a $100M Brand with Julia Perez, CMO of OWYN
21:14
21:14
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Drew Sanocki and Michael Epstein chat with Julia Perez, CMO of plant-based protein-shake brand OWYN. She shares her route to the C-suite, why retail is much more than a sales channel, the three keys to becoming a nine-figure brand, and how she ID’s job candidates who are trailblazers.By Nerd Marketing
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How to Grow a Brand Profitably with Brandon Park of 100 Thieves
30:32
30:32
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30:32
Drew Sanocki talks with Brandon Park, CMO of 100 Thieves and former CEO of Homesick, about creating brands, rolling up ecom companies, and always showing a profit.By Nerd Marketing
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The Power of Direct Mail in E-commerce: An Overlooked Marketing Channel with Drew Sanocki, Founder of PostPilot
38:22
38:22
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38:22
In this episode of "The Conversion Show," Erik Christiansen, CEO of Justuno, interviews Drew Sanocki, Founder of PostPilot. Drew has an extensive background in retail and shares his insights on how direct mail can be a game-changer for e-commerce businesses and explains the features of PostPilot, including segmentation, automation, remarketing, ret…
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How to Change an Industry with Morgen Newman, CEO of Cora
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30:51
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30:51
Drew Sanocki and guest host Mike Maher talk with Morgen Newman, co-founder of period-care brand Cora, about why he tries to scare potential hires, how to stay premium on Amazon, and what they did to survive a cash crunch.By Nerd Marketing
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Secrets of Successful Ads with Jacques Spitzer, CEO of Raindrop
40:59
40:59
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Jacques Spitzer has generated more than a billion views and $1 billion in sales for brands like Dr. Squatch, Manscaped and Native. He shares why the “green Lamborghini” is key to impactful ads, big mistakes brands make, and how businesses need to change their marketing approach as they grow.By Nerd Marketing
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Everything You Wanted to Know About the Shopify App Ecosystem with Blair Beckwith, head of Ecommerce at Tidio and Founder at Railspur
1:15:31
1:15:31
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In this episode of "The Conversion Show" podcast, Erik Christiansen interviews Blair Beckwith, head of E-commerce at Tidio and Founder at Railspur. Erik and Blair, with their combined experience of 20 years in the Shopify ecosystem, discuss their experiences and reflect on the changes in the Shopify app store over the past 10 years and what's yet t…
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The Pura Vida story: How a surfing trip turned into a 9-figure lifestyle brand with co-founder Griffin Thall
28:25
28:25
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28:25
From the vault, Drew and guest host Mike Maher interview Griffin Thall, co-founder of Pura Vida, shortly after their sale to Vera Bradley. Hear the origin story of how Griffin and Paul bootstrapped all the way to a $100M valuation, how Pura Vida entered new categories, and what he thinks about starting a DTC brand today.…
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Bootstrapped to big exit with Garret Akerson of DTC maternity brand Kindred Bravely.
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33:16
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In this episode, we go deep on how Garret bootstrapped the brand he started with his wife to a big private equity exit. Hear the details of the deal process and his role post-exit. He also shares tips on hiring and building a great remote team.By Nerd Marketing
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Crushing conferences and collabs with Joe Rogan: The Carnivore Snax story
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24:56
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Drew & Michael interview Mark Ritz, co-founder of Carnivore Snax on the secrets to scaling from 3 to 12 million profitably. Learn his strategies for working with influencers, successfully executing trade show events and why he’s not planning on going into retail.By Nerd Marketing
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How to Create a Customer-Centric Fully Omnichannel Brand from Online to In-store - with Kyle Brucculeri VP of E-commerce at Gorjana
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46:15
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In this episode of "The Conversion Show" podcast, Erik Christiansen interviews Kyle Brucculeri VP of E-commerce at Gorjana. Kyle highlighted the need for businesses to own their first-party data, moving away from reliance on third-party pixels like Facebook. Kyle also emphasizes the importance of understanding user needs and providing clarity in th…
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How $2.5 BILLION CPG haircare brand Olaplex manages marketing with Alisa Pospekhova, head of brand marketing.
24:18
24:18
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Drew and Michael interview Alisa Pospekhova who does double duty as head of brand marketing for the massive, publicly traded haircare brand Olaplex and founder & CEO of kindroot, an omnichannel herbal supplement brand. Learn how she applies learnings from the mega brand to her startup and vice versa, how brands should think about direct response vs…
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Executing a successful DTC roll-up with Taylor Stitch’s Mike Maher
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As the big ecom aggregators mostly flame out, is the roll-up model destined to fail? Learn how Mike Maher, founder of online apparel innovator Taylor Stitch, is making it work and creating accretive enterprise value.By Nerd Marketing
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Discounting strategies and coupon alternatives with Oren Charnoff
30:17
30:17
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30:17
We often hear brands ask about discounting strategies…When is the right time? What’s the right amount? What are alternatives to coupons? We asked Oren Charnoff, one of the founders of Fondue, a cash back alternative to discounts. Hear lots of actionable advice, plus breaking news on their acquisition by Postscript!…
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How Mr. Beast's Feastables Skyrocketed Brand Revenue
19:50
19:50
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Drew Sanocki and Michael Epstein sit down with Joseph Siegel, Director of Retention at Mr. Beast's Feastables. Joseph gets into what it's like to work for Mr. Beast, why gamifying marketing works and how they've grown their brand within a massive media company.By Nerd Marketing
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The Pursuit of Growth and Customer Connection in E-Commerce Digital Marketing - with Matthew Seifert, Senior Director of Retention and Monetization at Pretty Litter
34:57
34:57
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34:57
In this special *CROSSOVER* episode of "The Conversion Show" podcast, we're sharing an episode of Show Me Your Tech Stack, where Erik sits down with Matthew Seifert, Senior Director of Retention and Monetization at Pretty Litter to talk about their MarTech stack and customer retention strategies. Matthew shares his approach to building a strategy, …
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The Mattress Titan: How Resident Conquers the Sales Game
31:17
31:17
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31:17
Data-driven marketing strategies scale the success of mattress sales in the e-commerce space. Eric Hutchinson, the co-founder of Resident Home, an $800 million mattress company, knows a bit about marketing best practices. He discussed the importance of using data to drive sales and experiences that resonate with consumers. Cozy up to this episode w…
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From TinyPrints to Big Success: How Ed Han and Laura Ching Sold a $333 Million Business
28:25
28:25
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28:25
Ed Han and Laura Ching sit down with hosts Drew Sanocki and Michael Epstein. Ed and Laura are the brains behind the $333 million exit success story, TinyPrints. They discuss their early days of brainstorming business ideas with friends, their passion for entrepreneurship, and the role of the internet in their success.…
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Strategies and Challenges Behind Managing Multiple E-Commerce Brands and Channels - with Mona Sutherland, Director, Digital Marketing, North America at Grendene Global Brands
49:24
49:24
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49:24
In this episode of The Conversion Show podcast, Erik Christiansen interviews Mona Sutherland, Director, Digital Marketing, North America at Grendene Global Brands (Shop Melissa and Shop Ipanema). Mona shares her insights on conversion marketing, focusing on return on ad spend (ROAS) and analyzing sales conversions, as well as the importance of leve…
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The Future of Direct Mail and Marketing | DTC Podcast Interview with Drew Sanocki
36:39
36:39
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36:39
Host and ecom guru Drew Sanocki joined Eric Dyck on the DTC podcast to talk about the world of ecommerce success. Known for his obsession with profitability (sorry, growth-obsessed folks) and his love with Marginal CAC, Drew is helping brands unlock a new profitable channel: Direct mail. Yup, good ol' snail mail is making a powerful comeback in the…
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Building Powerful Seeds: A Roadmap For Zero & First-Party Data - with Rita Zahir, VP of Marketing & E-Commerce at Awe Inspired
51:12
51:12
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In this podcast episode, Erik Christiansen, CEO and Co-founder of Justuno, and Rita Zahir, VP of Marketing & E-Commerce at Awe Inspired discuss the important of investing in zero and first-party data to optimize every facet of your marketing efforts. Rita and Erik talk through: The importance of using data effectively, not just collecting it. Provi…
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CPG Investing Strategies: A Conversation with Julianne Hummelberg
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25:11
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Hosts Drew Sanocki and Michael Epstein chat with Julianne Hummelberg, a VP at Summit Partners, to share the secrets of dominating the CPG industry. With Julianne's experience in investing in CPG brands, she gets into crucial success factors that entrepreneurs should prioritize.By Nerd Marketing
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Building a CPG Brand: Insights from a $225 Million Exit
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What's it like to exit for $225 million? Craig Elbert spills. He's the former CMO of Bonobos and now Co-Founder, CEO at Care/of, a company that was sold to Bayer for $225 million. Craig digs in on how to think about an exit for a CPG brand, emphasizing the importance of tackling specific problems in a consumer-friendly way. He uses the example of C…
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Unleashing the Power of Storytelling: Leveraging Brand Identity for Conversion - with John Gross, Founder, CEO, & Head of Growth Strategy at Fat Earth Media
45:20
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45:20
In this podcast episode, Erik Christiansen, CEO and Co-founder of Justuno, and John Gross, Founder, CEO, & Head of Growth Strategy at Fat Earth Media discuss the importance of trust in conversion and how investing in brand identity can make it easier to convince customers to purchase. Erik and John talk through: the importance of storytelling and i…
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The Formula One Approach to Scaling Revenue and Profitability Through Conversion Optimization - with Allen Burt, Founder & CEO at Blue Stout
42:07
42:07
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42:07
In this episode of "The Conversion Show" podcast, Erik sits down with Allen Burt, Founder & CEO of Blue Stout, a Shopify Plus partner that helps DTC brands drive more conversions and revenue without spending more on ads. Erik & Allen talk discuss the importance of understanding the audience and their emotional and logical decision-making processes,…
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Wharton Professor Peter Fader on Managing Your Business Around Your Customers
38:47
38:47
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Drew Sanocki and Michael Epstein are joined by the legendary Professor Peter Fader from the Wharton School of the University of Pennsylvania. They dive deep into the world of customer centricity and how to run businesses that are all about pleasing the customers.By Nerd Marketing
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Jedi Strategies for Meetings That Will Grow Your Brand
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Brace yourselves for today’s heart-stopping topic: meetings. Yup, we all love to hate them. But here’s the thing: Bad meetings can hold your business back, and effective ones can fuel success. PostPilot co-CEOs Drew and Michael swear by the EOS Level 10 framework. This week, they brought on EOS implementer Derek Anderson to dig into why the system …
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DTC Digital Marketing Strategy: Constant Testing & Optimization - with Will Griffin, Director of Digital Marketing & Ecommerce at Sophistiplate
42:45
42:45
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42:45
In this special *CROSSOVER* episode of "The Conversion Show" podcast, we're sharing an episode of Show Me Your Tech Stack, where Erik sits down with Will Griffin, Director of Digital Marketing & Ecommerce at Sophistiplate, a unique, disposable dinnerware brand. The conversation revolves around the role of digital marketers and e-commerce managers i…
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Mastering Catalog Marketing: Success Strategies for Maximum Impact With Rick Binger
18:19
18:19
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18:19
In this episode, take a behind-the-scenes look at the catalog process. Joining Drew and Michael is guest Rick Binger, Founder Brand + Creative Director at Binger, who has been working on catalogs for over 30 years. They chat about why a DTC brand would want to create a catalog, how PostPilot's Cardalogs could help your business, and the process beh…
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Sustainable Growth: How to Build a Successful E-Commerce Business on a Bootstrap Budget - with Tyler "Sully" Sullivan, Founder of BombTech Golf
41:08
41:08
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41:08
In this episode of "The Conversion Show" podcast, Erik Christiansen, CEO and Co-founder of Justuno, interviews Tyler "Sully" Sullivan, entrepreneur and founder of BombTech Golf. The conversation revolves around building a successful e-commerce business by prioritizing customer experience, building trust, and investing in sustainable growth. Sully s…
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Leveraging Online Success to Expand into Traditional Retail with Erin Chambers
24:58
24:58
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Join Drew Sanocki and Michael Epstein as they sit down with marketing dynamo Erin Chambers to explore BOOM! and oVertone's journey from online success to brick-and-mortar dominance. Gain new insights into game-changing techniques that can skyrocket your store velocity, and grab Erin's tips if you're contemplating a retail venture.…
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Connecting Online and Offline Customer Experiences - with CJ DeGuara of EBOOST
39:11
39:11
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39:11
In this episode of "The Conversion Show" podcast, Erik Christiansen, CEO and Co-founder of Justuno, interviews CJ DeGuara, Marketing Strategist and E-commerce manager at EBOOST, a leading healthy energy drink company. They discuss various e-commerce tools, marketing strategies, and the importance of building customer-centric businesses - online and…
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Boosting Your Business With Customer Segmentation, Part 2
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In part two of the episode about whales and minnows, Drew Sanocki and Michael Epstein discuss how to increase the percentage of "whales" or valuable customers for a business. There are three ways to do this: acquire more whales, retain current whales, or turn "minnows" into whales. For reference from this episode: Worksheet Slides…
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Creating Memorable Website Experiences - with Ashley Scorpio, SVP Revenue at Levitate Foundry
47:41
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47:41
In this episode of "The Conversion Show" podcast, Erik Christiansen, CEO and co-founder of Justuno, hosts Ashley Scorpio, SVP of Revenue at Levitate Foundry, as a guest to discuss current trends in conversion marketing. They cover various topics, including sustainability and eco-friendly initiatives in e-commerce, customer experience, optimization …
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80-20 Your Business: How to Maximize Revenue and Profitability, Part 1
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80/20 the heck out of your business and hunt whales. In part one of the episode about whales and minnows, Drew Sanocki and Michael Epstein discuss one of Drew's most successful presentations: Whales and Minnows. Listen along as they workshop how to segment and target your best customers with their framework. For reference from this episode: Workshe…
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Maximizing Sales through Customer Experience - with John Roman, CEO @ BattlBox + Carnivore Club
43:53
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43:53
In this episode, Erik discusses retail and consumer behavior with John Roman, CEO @ BattlBox + Carnivore Club. John talks through his vast experience in sales, retail, commerce, and subscription. Erik and John explore: different strategies for improving the customer experience and increasing sales John's experience with BattlBox, a subscription ser…
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The Art of Being Punny in Marketing - with Frank Dorval, CMO at Sheets & Giggles [Crossover Episode]
53:25
53:25
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53:25
In this special *CROSSOVER* episode of "The Conversion Show" podcast, we're sharing an episode of Show Me Your Tech Stack, where Erik sits down with Frank Dorval, CMO (then VP of Marketing) at Sheets and Giggles, a sustainable bedding and mattress brand. According to Frank, it all comes down to creating a positive customer experience and building g…
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Winning the E-commerce Game: The Power of Personalization - with Ashland Stansbury, founder and CEO of Because
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If you're running an e-commerce business, you know how important it is to convert site visitors into customers. But with so many options out there, how do you make your website stand out? This episode of The Conversion Show features Ashland Stansbury, founder and CEO of Because. Ashland shares her insights on personalization and how it can help inc…
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