Hosted by Dan Tomaszewski, The Powered Services podcast is your one-stop shop for all the information you need to supercharge your MSP on the go. Learn vital industry strategies and insights while hearing commentary from experts in the trenches and behind the scenes so you can know where the market is going and how to make the most of it. IT professionals are busy, which is why the Powered Services podcast is packed with valuable, concise insights you don’t want to miss.
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BrightGauge is a business intelligence tool focused on the IT Service Provider and MSP industry. Using our SaaS platform, Service Providers can generate customizable performance reports and dashboards based on their own unique data sources. No more logging in and out, toggling windows or juggling multiple platforms - BrightGauge eliminates the data silo so you can save precious time and energy. We integrate with ConnectWise, QuickBooks, ConnectWise Hosted, Autotask, Kaseya, LabTech, Tigerpaw ...
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Channel Futures is a leading source of analysis, commentary, research, market insight, information and news in the technology and telecommunications space. The Coffee with Craig and James podcast features interviews with big names in the indirect sales channel, along with a unique brand of humor thrown in.
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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Welcome to the Channel CEO podcast, which brings together thought leaders and innovators revolutionizing the IT industry. Host Kevin Lancaster is a serial tech entrepreneur, angel investor, and strategic advisor to several high-growth tech companies focused on the channel. We sit down with “IT superheroes” each week to cover various topics. I will cover topics ranging from social selling and marketing to creating influence. And we will dig deep into their journey as entrepreneurs, how they v ...
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Your anything goes security podcast presented to you by Black Lantern Security
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The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best practices, and innovative solutions. Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to p ...
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The Ransomware Files podcast tells the harrowing stories of technology experts who have fought back against ransomware, which is one of the greatest crime waves the internet has ever seen. It features in-the-trenches stories about how organisations recovered and frank human reflections from those who have faced file-encrypting malware, a potent weapon used by high-tech criminals.
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Ransomware, CyberSecurity & Information Security Hackers, State Actors, OH MY! Ransomware Battleground hosts, Syya Yasotornrat and Poul Frederiksen investigate the highly topical attacks that Ransomware and its ilk are ravaging organizations big and small today. If you are a business or IT leader, you can enjoy a digestible conversation to stay on top of the attacks that your organization is always under potential threat. It can get technical, but we're here to put it into laymen's terms and ...
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An Interview with Fred Voccola, CEO of Kaseya
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In this episode, Steve interviews Fred Voccola, CEO of Kaseya, discussing the growth and strategy behind Kaseya's numerous acquisitions and the development of their ITComplete platform. Fred elaborates on Kaseya's mission to improve MSP (Managed Service Providers) profitability and efficiency using integrated platforms and AI-driven automation tool…
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[161] Why CompTIA are the MSP Industry's Best-Kept Secret
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In this episode, Richard speaks to MJ Shoer, the Chief Community Officer at CompTIA. After studying for a degree in computer science, he worked in sales for startup software and hardware companies. He taught himself everything he needed to know about technology and became an IT director. He went on to found his own successful MSP, which he sold to …
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Coffee with Craig and James Episode 140: Telarus, Adaptiv Networks
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James is back from his trip to the Telarus Partner Summit in Nashville, Tennessee.So it only makes sense that this edition of the Channel Futures podcast, Coffee with Craig and James, features a couple of highlights from the event: James' interviews with Telarus' chief marketing officer and the CEO of Adaptiv Networks, a Telarus partner.(There are …
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Purpose Meets Prevention: Robert Boles’ Bold New Approach to Cyber Defense at BLOKWORX.
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Join us as we explore the innovative strategies that have propelled BLOKWORX to the forefront of the cybersecurity industry. Robert Boles, the visionary leader behind BLOKWORX, shares how his company has shifted from a reactive to a proactive stance, utilizing cutting-edge AI and deep learning technologies to prevent cyber threats before they occur…
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Risk-Taking and No-Regrets: Chris Wiser's Bold Moves with 7 Figure MSP
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In this episode of The Channel CEO podcast, we talk with Chris Wiser, the powerhouse behind 7 Figure MSP. Chris shares his secrets of his rise from tech geek to entrepreneurial titan, dropping wisdom on the art of taking calculated risks and grabbing opportunities by the horns. He dishes on his no-regrets mantra, turning past mistakes into fuel for…
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From Chaos to Cash: Robin Robbins’ Blueprint for MSP Domination
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Buckle up- in the latest Channel CEO Podcast, Kevin Lancaster sits down with industry titan Robin Robbins. She dives into the chaos of hyper-competition, inflation, and election-year uncertainties, serving up a masterclass in turning challenges into profits. Robin doesn’t sugar-coat it. The stagnant economy and tough labor market are real, but so a…
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Fred Voccola’s No-Holds-Barred Take on Kaseya’s Impact in the MSP Arena
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Get ready to jump into the world of Managed Service Providers (MSPs) with none other than Fred Voccola, the no-nonsense CEO of Kaseya. In this episode of The Channel CEO, Fred doesn’t just skim the surface—he tears into the MSP industry, exposing the raw realities and laying out Kaseya's game-changing strategies. From the insane profitability gap b…
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[160] How to Harness Personal Power, Energetics, and Mindset for MSP Success
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In this interview, Richard speaks to Fiona Challis. She’s been in the IT industry for over 25 years, firstly in corporate and then running a sales training company. Now, she’s passionate about mindset, personal development and energetics. Feeling like she needed a change, Fiona left the sector to grow, explore and try new things. She’s been helping…
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[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners
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In this episode, Richard Tubb talks to Dermot McCann. He’s the Executive Vice President and General Manager for Kaseya EMEA, having previously worked as General Manager for APAC in Australia. He tells Richard about his background as an MSP, why he rejoined Kaseya and how his new role will help the company to grow and develop in Europe. He talks can…
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[159] How to Use Personal Branding to Boost Your MSP's Reach
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In this episode, Richard Tubb speaks to Victoria Blinova, a senior strategic partner manager at Google. She specialises in YouTube deals and leveraging her marketing skills to drive business growth. She is passionate about personal branding as a tool to boost visibility and reach. Now as a start-up co-founder and advisor, Victoria is deeply engaged…
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How and Why to Talk About Your Client's Business
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Join us on MSP Tutor as Ian McDonald from getKambium discusses "How & Why to Talk About Your Client's Business." Learn vital communication strategies that Managed Service Providers (MSPs) can use to improve client relationships and drive business growth. Discover expert advice on effective client conversations and strengthen your MSP business. Tune…
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[Bonusode] The Secret to Growing a Successful MSP: Don't go it Alone
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In this bonus TubbTalk episode, Richard speaks to Daniel Shone, the Co-Founder of Apex Computing, an MSP based in Manchester. He heads up the account management and sales and marketing teams. They have recently become Azure infrastructure certificated with the help of Pax8. Daniel tells Richard why he attends conferences like Dattocon, how the righ…
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[158] Sales, Remote Working and Automation: Powerful Advice for Modern MSPs
1:23:15
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In this interview, Richard Tubb speaks to Arlin Sorensen, VP of Ecosystem Evangelism at ConnectWise. He’s been involved in the industry for almost 40 years. In that time, he started HTG peer groups, now IT Nation Evolve. He had a VAR MSP for 27 years, which he sold in 2012, and recently sold his ag-tech business which focuses on delivering precisio…
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[Bonusode] How IT Glue are Harnessing AI to Improve Documentation for MSPs
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Nadir Merchant is the General Manager and CTO for Kaseya’s MSP and IT operations Product Suite. He’s worked in DevOps, engineering and also held the role of chief technology officer for IT Glue, the documentation experts. Today, his work is focused on building out the engineering offer. In this bonus TubbTalk episode, recorded live at Dattoncon 202…
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[157] Looking Into The Mindset Of A Successful, Modern MSP
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Robert Gibbons is Chief Revenue Officer at Aabyss, and Troy Midwood is the Chief Technology Officer. This interview was recorded with Richard Tubb live at Dattocon in Dublin in June 2024. Robert and Troy shared their experiences in the IT sector, and explained why they believe it’s important to attend conferences such as Dattocon, and why they even…
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Coffee with Craig and James Episode 139: Kaseya's Fred Voccola
1:03:07
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In this episode of the Channel Futures podcast, Craig and James sit down with Fred Voccola, the outspoken CEO of Kaseya, the IT management software giant.The guys learn all about the success of the recently launched Kaseya 365 subscription service for MSPs and get some advice for managed service providers ahead of Voccola's appearance at the MSP Su…
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Tune in to the latest episode of the Powered Services Podcast to discover why podcasting is the hottest trend for MSPs! 🎙️🔥 Uncover insights, strategies, and tips to leverage podcasting for your business growth. Don't miss out on this game-changing episode! #MSP #Podcasting #BusinessGrowth #PoweredServicesPodcast…
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Contract Management and Its Effect on EBIT Multiplier
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Join Steve Taylor on MSP Tutor as he interviews Greg Sharp from ZenContract, a contract management solution built for MSPs. Discover how proper contract management can significantly impact your EBIT multiplier and overall business valuation. Learn vendor-agnostic strategies to streamline your contract lifecycle, from creation and negotiation to sto…
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Scaling Fast: Navigating MSP Mergers and Acquisitions with Kevin Damghani of ITPartners+
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In this episode of The Channel CEO, host Kevin Lancaster, CEO of Channel Program, sits down with Kevin Damghani, CEO of ITPartners+. Kevin shares the exciting journey of ITPartners+ as they rapidly expand through mergers and acquisitions. He discusses the challenges MSPs face, the importance of clean financials, and how their unique strategy is hel…
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[156] How To Partner With a Vendor To Grow Your MSP Business
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In this episode, Richard speaks to Greg Jones, Vice President of Business Development at Kaseya Datto. A former MSP, he’s the executive council leader of CompTIA UK and Ireland Committee. Greg has led the way in encouraging modern MSP leaders to share their knowledge through video and social media. Grey shares his journey in the MSP space, going to…
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Transforming Your MSP through Growth, Profit, and Sanity with Liongard's Michelle Accard
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In this episode of The Channel CEO Podcast, host Kevin Lancaster, CEO of Channel Program, sits down with Michelle Accardi, CEO of Liongard, to discuss the significant impact Liongard is having on MSPs. Michelle shares insights into how Liongard's platform helps MSPs manage their attack surface, drive growth, improve profitability, and maintain oper…
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[155] How To Stop Mac Hacks In Their Tracks
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In this episode, Richard talks to Stuart Ashenbrenner and Wes Hutcherson of Huntress. They share their advice on managing Macs for clients to prevent and manage hacks. Stuard is a staff macOS researcher, focusing on macOS security and development, with a ton of experience working as a macOS detections engineer and software engineer. He's spoken at …
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From $700K to $50MM: MSP Growth Secrets with Dean Trempelas
1:01:15
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Scaling Your MSP: From 700K to 50M with Dean Trempelas from Helpt and Crab Consulting In this episode of MSP Tutor, host Steve Taylor chats with Dean about his bold claim of helping scale an MSP from $700,000 to $50,000,000 in annual revenue. Dean shares his insights on the importance of preparation and capitalizing on opportunities, the value of p…
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From Malware to Quantum Protection with Jose Chammoro Lopez on Securing the Future
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In this episode of The Channel CEO Podcast, host Kevin Lancaster, CEO of Channel Program, welcomes Jose Chammoro Lopez, CEO of Password Consulting. Jose shares his journey from Colombia to leading a cybersecurity firm, emphasizing the critical role of quantum computing in protecting against evolving cyber threats. He discusses Password Consulting's…
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[154] How to Use and Sell Microsoft CoPilot for MSP Growth
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In this episode, Richard Tubb speaks to Eric Östlund-Folkeryd, the go-to market lead for Microsoft AI at Pax8 EMEA. He’s the business lead for Microsoft CoPilot and other AI tools. Eric worked in commercial AI and SaaS roles at multiple organisations, which makes him the ideal person to help MSPs make the most of the latest tools. He shares his jou…
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Smashing Legacy Barriers with Arvind Parthiban on SuperOps' AI Revolution
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Join us for an exciting episode of The Channel CEO podcast, hosted by Kevin Lancaster, CEO of Channel Program. This week, we're thrilled to feature Arvind Parthiban, CEO of SuperOps.ai. Arvind shares his journey from aspiring footballer to tech entrepreneur, revealing how SuperOps is revolutionizing the MSP landscape with AI-powered solutions. Lear…
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How to Talk About Cybersecurity to Clients & Prospects with Mark Lamb from HighGround.io
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Mastering Client Conversations: Selling Cybersecurity with Mark Lamb In this episode of MSP Tutor, host Steve Taylor is joined by Mark Lamb, CEO of High Ground and M3 Networks, to discuss the strategies behind selling cybersecurity services to clients. The conversation covers topics such as building trust, the importance of an educational consultat…
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Coffee with Craig and James Episode 138: Broadcom-VMware
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What does the future hold for channel partners who find themselves in a state of flux following Broadcom's acquisition of VMware? Craig and James welcome industry experts from Telarus and MSP KeyStone Solutions to offer their guidance.Plus, a preview of the 2024 MSP 501 list, some big industry-event content coming to the Channel Futures website, an…
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Unlock Peak MSP Efficancy: AI Insights with Daniel Wang, CEO of MSPBots
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In this episode of The Channel CEO, host Kevin Lancaster, CEO of Channel Program, sits down with Daniel Wang, the CEO of MSPBots. Daniel shares his fascinating journey from being a dentist in China to leading an innovative company that leverages AI and automation to transform MSPs. Tune in as Daniel discusses how MSPBots uses real-time data and rob…
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How to Perform Strategic Lead Generation with Tim Fitzpatrick
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In the third episode of MSP Tutor, host Steve Taylor welcomes guest Tim Fitzpatrick, who specializes in marketing strategy, planning, and leadership for IT marketing. Tim stresses the importance of strategy before delving into marketing tactics, emphasizing the creation of a unique point of view to attract ideal clients. Key Takeaways Crafting a un…
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[153] The Godfather Of Modern Productivity: How To Leverage GTD For Teams
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In this interview, Richard Tubb is joined by David Allen, the godfather of modern productivity. He’s the author of Getting Things Done, the best selling book that spawned the GTD movement, which is now a part of daily life for millions of people all over the world. David has over 40 years’ experience as a management consultant and executive coach, …
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From Ethical Hacking to Zero Trust: The Birth (and the future) of ThreatLocker
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Join Kevin Lancaster as he interviews Danny Jenkins of ThreatLocker to discuss how Jenkins created and owns the endpoint security category through continuous innovation. Jenkins discussed starting his tech career at age 15 through an apprenticeship with an early MSP, learning without modern tools. Jenkins founded ThreatLocker with a mission to "cha…
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MSP Website Strategy for Lead Generation with Nate Freedman
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In this episode of RocketMSP, host Steve Taylor is joined by Nate Freedman, digital marketing expert and founder of TechProMarketing and MSPsites.com. Together they delve into the effective website strategy for managed service providers (MSPs), emphasizing lead generation, user experience, and simplification. Key Takeaways Emphasizing the simplicit…
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Mastering MSP Acquisitions: Growth Strategies with Dataprise's Bill Flannery
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In this episode, Kevin Lancaster interviews Bill Flannery, CEO of Dataprise, to discuss his experience leading the MSP and their focus on growth. Flannery previously served as COO of Ensono, growing the company significantly before making the transition to CEO. At Dataprise, he aims to build a sustainable long-term business through team development…
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Coffee with Craig and James Episode 137: Nerdio, Desktop-as-a-Service
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Nerdio CEO Vadim Vladimirskiy joins Craig and James to talk desktop as a service and the direction his company is headed this year.By Channel Futures
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How to Run a Tabletop Exercise for Incident Response with Matt Lee
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In this episode, host Steve Taylor and guest Matt Lee dive into the critical process of building and executing effective incident response plans in the MSP industry. They emphasize the importance of readiness and preparation, highlighting the value of conducting tabletop exercises to simulate and practice incident response scenarios. *Key Takeaways…
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[152] The MSP Owner’s Guide To Becoming A Better Leader
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In this episode, Richard Tubb speaks to Juan Fernandez, the Global Channel Chief at SuperOps, the next-gen platform for MSPs. A former MSP and investor, Juan’s achievements have been recognised across the industry, winning a host of awards. Juan shares his journey in the MSP space, who SuperOps are and what Juan’s role involves, as well as how he c…
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Cybersecurity Literacy for 1B with Craig Taylor of CyberHoot
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In this episode of The Channel CEO, host Kevin Lancaster engages in an insightful discussion with Craig Taylor, CEO of CyberHoot, focusing on the critical importance of cybersecurity literacy and training for small to medium-sized businesses (SMBs). Taylor shares CyberHoot's ambitious vision of training 1 billion individuals in basic cyber literacy…
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The future of MSP Distribution redefined with Rob Rae of Pax8
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In this episode of The Channel CEO, host Kevin Lancaster is joined by Rob Rae, VP of Business Development at Pax8, as they look at the dynamic landscape of Managed Service Providers (MSPs), how Pax8 is blazing a path and bringing sexy back to distribution. Drawing from his extensive experience spanning over two decades in the MSP space, Rob sheds l…
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AI, Threat Security, and a New Paradigm with Syn Cubes
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In this episode, CEOs Dragos Stanescu of Syn Cubes and Kevin Lancaster discuss the evolving landscape of offensive security testing and its pivotal role in safeguarding systems against modern cyber threats. From the early days of security testing to its transformation into offensive security testing, Dragos shares insightful anecdotes and pivotal m…
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[151] How to Uncover Cutting Edge Cybersecurity Solutions for MSPs
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In this episode, Richard Tubb talks to Angus Shaw, the sales director of Brigantia, a UK-based, value-added cybersecurity distributor. Part of the management buyout team that acquired Brigantia in 2016, he's played a pivotal role in establishing Brigantia as a top name in the UK cybersecurity space. Angus talks about his career in the IT industry a…
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[Travelogue] MSP Show & SuperOps SuperSummit 2024
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Time for another Team Tubb Travelogue! In this instalment, Lenka Koppova catches up with Richard Tubb, Stephen McCormick and a few special guests who are currently in London at the SuperOps SuperSummit Beer & Banter afterparty after a busy week. Grab a cup of your favourite tea or coffee or even something stronger, relax and join them for a fun con…
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Coffee with Craig and James Episode 136: ScanSource 'NewCo'
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In this episode of the Channel Futures podcast, we talk to Channel Acuity's Cary Tengler and Onward Communications' Tricia Ward about the ramifications of ScanSource's announcement that it will start a customer-facing agency that works alongside Intelisys, its tech services distributor business.By Channel Futures
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Simplifying MSP Operations: A MSP360 Vision for an Efficient Security 1st Platform
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In this episode of The Channel CEO with Kevin Lancaster, we explore the world of MSP operations with our guest, Brian Helwig, CEO of MSP360. Join us as we explore Brian's vision for simplifying MSP operations through the MSP360 platform, which prioritizes efficiency and security. With a focus on backup solutions and endpoint protection, MSP360 empo…
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[150] 25 Years an MSP - Valuable Lessons You Learn from Longevity
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In this episode, Richard Tubb speaks to Craig Sharp, the founder of UK based MSP Abussi, one of the longest-running managed service providers in the country. Craig founded Abussi in 1995 as a database supplier, and the business has transitioned over the past 26 years from software into break/fix hardware. Today they offer managed services, which th…
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[Bonusode] How One MSP Expert Overcame Imposter Syndrome for International Success
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In this episode, Richard speaks to Tom Welton, a Solutions Engineer at Pax8. Previously working in their Colorado office, he has been based in the UK since the company opened their first European location. After getting special dispensation from the British government to move over in the middle of the covid pandemic, Tom has since helped Pax8 to es…
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How Eyal Benishti, CEO of Ironscales, is scaling up to battle next-gen AI security threats.
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On this episode of "The Channel CEO" with Kevin Lancaster, CEO of Channel Program, and guest Eyal Benishti, CEO of Ironscales, the conversation jumps into the critical landscape of cybersecurity. Eyal discusses the evolution of cyber threats, highlighting the shift towards intentional bad intent and the growing sophistication of social engineering …
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[149] Why You Need to Know the Process of Process for MSP Growth
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In this episode, Richard Tubb speaks to Allen Edwards, an accomplished entrepreneur and speaker. He's the founder of Eureka Process and the co-owner of Gozynta. Allen has also just published a book: “Process and the Other P Word (Which is also Process): the Power and Profitability of Process Within Your IT Business.” Mentioned in This Episode Gozyn…
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In this video, Steve and Brian engage in a role play to discuss cybersecurity risk assessment and its implications for business decisions. In this video, we cover: - Best case scenarios for a cybersecurity risk assessment. - What to do if issues are found during the assessment. - Addressing cost differences in proposed solutions. - Gathering inform…
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[Travelogue] Channel Live & UpLift Live 2024
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Time for another Team Tubb Travelogue! Gudrun Lauret catches up with Richard Tubb, Stephen McCormick and Lenka Koppova who are in Birmingham for two events -- Channel Live, and UpLift Live 2024! Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from these two events. There are shout-outs to …
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