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Sound Authors

Podcasts That Matter

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The Sound Authors podcast is where authors and musicians have sounded off since 2007. Host Dr. Kent is the founder and CEO of indie publisher Blooming Twig and has a Ph.D. in classical music.
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Letters to My Granddaughter

Cynthia Blomquist Gustavson

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For two months, Cynthia Blomquist Gustavson wrote a handwritten letter each day to her granddaughter. It turns out, these are the messages all of us need right now, and the small things are the only things that give sense and solace.
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BFE

Thought Partner Group

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BFE, where unicorns run free. Well, no, it's not a fairy tale podcast; we actually talk about the things that matter most to startups and VCs. We ask the tough questions of VCs and Founders, getting to the bottom of the real issues that surround money, financing, startups, and much more. Jessica King Bernstein joins her partners Randy "Took-a-Company-to-Wall-Street" Baker and Dr. Kent "Pull-Out-Your-Beating-Heart" Gustavson to roast and worship real ballers on every episode.
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Thought Leader

Thought Partner Group

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We put scare quotes around the term “thought leader.” Don't worry - no hagiographic interviews here. No upsells, no bullshit. We have great conversations with true innovators, thinkers, disrupters, creatives, and a few fools. (You decide.) We ask them all for insights, stories and tools. (You'll laugh, you'll shout, you might fall asleep. It's all good.) We are all thought leaders. Think more. Lead better.
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The Daily Think

Podcasts That Matter

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Every day we think tens of thousands of automatic thoughts. Today, stop and focus in on a single question. Explore topics from entrepreneurship to creativity and from the mundane to the philosophical. Inquire more deeply to live more fully.
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The Innovation Driven Growth podcast is hosted by fintech pioneer, entrepreneur and author, David L. Peterson, and features interviews, insights, and ideation focused on how to unleased our inherent creativity to produce Innovation Driven Growth. Each episode is about igniting strategic innovation in work and life—no matter your skill set or job title.
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Shop Talk

Thought Partner Group

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On "Shop Talk" we talk shop with people who go from "blue collar" to "blue suit". That's it. (Producer: "We need a longer description for social media." Us: "Piss off.")
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Ideas That Matter

Ideas podcast by Kent Gustavson & Nadia Sotnikova

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In a world filled with self-proclaimed thought leaders and talking heads, this podcast is about things that matter to the rest of us. Hosted by Dr. Kent Gustavson and Nadia Sotnikova, Millennial nomads, growth hackers, and entrepreneurs. Talking tech, politics, business, generations and more.
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Kind AF

Adrienne Garland & Kent Gustavson

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Hosts Adrienne Garland and Kent Gustavson go deep into “kind” in every episode. Their polarized, oscillatory, at times slap-happy and at times dead-serious conversations range from the practical to the absurd, wandering sometimes aimlessly, yet always delivering valuable perspectives. Seeking the deeper meaning of kindness in today’s surreal world, they explore questions like what is kindness? Can business people really be kind? Does karma exist? Do trees really fall in the forest? Dr. Kent ...
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The Punch Up

Mark Fedeli and Kent Gustavson

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The Punch Up is a place for difficult conversations, about everything from Beyonce to globalism, from climate change to religion, and from business to basketball. Key word: conversations. It's time that we talk about the difficult things in a way that is accessible, communal, and decidedly un-fake. Mark Fedeli and Kent Gustavson join guests of all rank and rigor, in both panel discussions and hotseat interviews.
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Reputation Capital

Thought Partner Group

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We live in the age of reputation. Influencers, gurus, wizards, czars, geeks, mavens, and thought leaders rule the roost. So what about you? We ask difficult questions of hustlers and heros, founders and failers … those who have done it, are doing it, and will get things done. Capitalize on your reputation. Step out of the shadows. Shift the earth on its axis. #YOLO.
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Business Design

Thought Partner Group

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We talk to quirky, brilliant, successful folks who are able to smarten business down, sharing insights on great business design. Guests are all thought leaders in their own niche, and we challenge them to speak outside of talking points, which ultimately should make for a few interesting minutes of listening. Design your business for success, with a few thoughts from those who have been there.
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End of the Roaders is a podcast that's made by bears and mostly is focused on humans because you all are getting it wrong. I'm here with my buddy from Siberia I'm from Denali originally. We're a couple of bears - big and ugly, and we stay in the basement most of the time. We have to growl, have to bite, but we like to talk about environmental issues, people issues and I mean, sometimes bear issues. It's going to be a podcast where a couple of bears are hanging out because we're pissed off. W ...
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We often make decisions using our emotions, but financial decisions are more likely to be better and more useful if we make them by using our heads. Behavioral science and storytelling can help with crafting the right messages to customers that will regain their emotions and take good care of them in the financial world. How science can help in att…
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Why banks can’t get out of the habit of not using the out-of-branch tools available when they are doing business in the branch? Why is that so hard? Why banks don't value the virtual branch, like the physical branch, and do not enable younger generations to become users of the financial institutions the way they like the best - via digital? These a…
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In episode 55 we talked about the Neobank phenomenon. Are they taking away younger customers away from the traditional financial institutions? What if traditional financial institutions could tailor the services for small to medium businesses and startups and assist individuals in starting businesses, providing a checklist, classes, mentorship, eve…
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We all love routine, but guess what? It’s a disaster for our brains! In this episode, David explores how excessive routine can stifle creativity and problem-solving skills, particularly in organizations such as financial institutions. He discusses how an over-reliance on strict procedures might hinder employees’ adaptability in unexpected situation…
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In the ever-evolving landscape of banking, a clash of titans is underway, pitting traditional community banks against the innovative disruptors known as Neobanks. Community banks must revamp digital experiences, embrace storytelling in marketing, and strategically connect with younger demographics. To ensure long-term success, strategic planning in…
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Marketing is an essential part of every organization. Statistics could be more positive when it comes to bank marketing. Bank marketers have a hard job and need accurate targeted data to create very specific campaigns and confidence in their reliability. It's an ongoing problem to resolve. Help focus marketing campaigns that will generate measurabl…
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Big data centers are getting more and more popular, and it's expected for institutions to use them. Are they necessary for banks? David shares his view on this actual topic. There is a need for a data acquisition tool that can connect to external systems without centralizing data. The speaker outlines three key outcomes for effective data managemen…
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Where failure is discouraged, much less rewarded, why would anyone stick their neck out on the line, bringing a creative idea? Innovation occurs when failure is an option. Challenging the status quo and allowing failure, will initially lead to disruption, however, ensuring failure leads to learning will allow for improvement in banking as a whole. …
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It will take a team effort to utilize the American system to solve modern-day problems, but can we find the talent we need with the industrial, siloed model that the government is stuck in? Today's digital natives live in a world where finding talent is driven by the unlimited freedom of digital communication, but are largely gate kept from sharing…
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Should America’s strategy be calculating and Machiavellian in the age of AI? Do the Framers get a vote? Or did they create the matrix with ratification of the Constitution permitting slavery to continue. Today, this system is still open to being abused to support the interests of K Street over Main Street on behalf of special interests and powerful…
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In the world of faster payments, fraud is a hot topic. But is it the technology's fault? Not really. Fraud can happen with any payment method. It's about individuals making mistakes. Learn more about App Fraud and its implications in the latest episode of our podcast. We dive into the industry's response and the possible changes ahead. Notes: 💸 The…
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Can America 'stay ahead and catch up' in the world of increasing cybersecurity threats, or will the red tape be our demise? Brian Gallagher is the CEO and Co-Founder of CodeLock, where he pioneers technologies emerging in the intersection of physical security and cybersecurity. Most of today's industry and government-run on software, making both th…
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Is war with China inevitable, or is the American strategy out of touch? Thomas P.M. Barnett is an American military geostrategist and Dale Moore is an innovation and technology leader, and together they join the panel to discuss the bastardization of America's Grand Strategy and what it means for different generations. Seemingly stuck in an era of …
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Having the right leadership in place for your digital channels is extremely important. If you want your branch to have long-lasting success, it's time to find leaders who will bring your virtual branch up to the same level as your physical branch. A successful future needs innovative and open-minded leadership that is ready to push the strategic vi…
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Setting up proper accounting for your virtual branch is crucial for future success. The value of your online presence must be clear and concise in order to foster the support and funding it needs from the leadership in your company, so it's time to start strategizing how to measure this. The truth is that it's very likely that your virtual branch i…
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America needs to redefine itself as the world deals with the price tag of globalization, and it's time to address the symptomatic churn. Thomas P.M. Barnett is an American military geostrategist and the author of 'America's New Map: Restoring Our Global Leadership in an Era of Climate Change and Demographic Collapse', and he shares his gritty and e…
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You can elevate your level of service with the way you use data mining. Targeting customers with suggestions and recommendations based on mined data needs to be done paternalistically and carefully to avoid being seen as creepy. The goal is to offer a higher level of service that maximizes convenience and personalization, but these personalizations…
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The SWOT analysis tool is an excellent way for your business to take advantage of opportunities. It's critical to regularly assess your business in order to be competitive in your market. By analyzing your strengths, weaknesses, opportunities and threats, you can develop crucial offensive and defensive strategies. When done right, you can minimize …
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To think outside the box, you have to know what the box is. Change your perspective on what the main focus of your business is, and start to think outside the industry norms. When you shift the perspective of the services you provide, this changes the branding of your business, so you can deliver a more profound and appealing message to your custom…
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Thinking outside the box is essential for cultivating innovation in the workplace, and sometimes the craziest ideas can lead to the best results. When we can escape the limitations that we often think with, it can lead to profoundly creative solutions. Exercise your ability to think outside the box and produce ideas in great volume to achieve succe…
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Once your business is committed to innovation, the next step is focusing on the problems that require innovative solutions. This should involve picking a trending or pertinent problem in your industry and engaging your new innovation-driven workforce. Gather data, brainstorm and explore even the craziest of ideas before preparing the final strategi…
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Implementing an innovation mindset into your business is crucial for its future success. Building the foundation for this may be a harrowing task, but the steps in this quick start guide are a great place to begin. There must be a desire and commitment to building a culture of innovation from all levels of leadership that is backed by actionable pr…
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Converting an unused space into a “Thinking Room” will add great value to your business. This is an inexpensive strategy for increasing innovation and creativity in your workplace. Create a functional safe space that promotes innovative thinking and get the ideas flowing! 🥳 The Thinking Room is an unused space converted into a place where thinking …
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Investing in new technology is a complicated process that requires expert strategy. No matter what industry you are in, investing in new technological systems can be a time-consuming and overwhelming experience. With so many vendors competing for your business, it’s important to do a full review of their products to see exactly how they will work f…
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Employ modern digital marketing techniques to ensure your advertising budget reaches your target audience. Banking is a highly competitive industry, so banks must aggressively pursue new customers with great precision. It’s time to revisit your marketing budgets and allocate funds toward targeting the new generation of prospective customers in the …
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It’s time to change public opinion on the role of a banker. It’s no secret that the role of bankers is largely underappreciated and seen as an unexciting career. The truth is that bankers perform an essential service for people and their businesses. We can work to shift the paradigm by highlighting the importance of banking in our business language…
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You must ensure that you are adequately protected from hackers and data breaches. In the digital age, your company must have the plan to deal with cyberattacks. Working with an insurance carrier that offers coverage that is right for you is vital, and be sure to follow their protection plans carefully. Getting your employees trained and ready to ha…
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Resistance is a formidable opponent to your business, but you can fight back. Resistance is that barrier to all innovation and creativity within your business, it is strengthened by fear and it wants for us to stagnate and do nothing. The key to overcoming this aggressive force is professional-grade virtues like persistence, patience, and a strong …
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🥳 The Thinking Room is a place for brainstorming, interaction, and having fun: innovation is creativity expressed, manufactured, and consumed. 00:52 ✅ There is no innovation and creativity without failure. 05:14 💡 Innovation starts with creativity, and creativity requires lots and lots of ideas. 08:36 🧑‍💼 Suggestions for senior leaders on how to br…
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🧑‍🔬 A story about a classic failure. 00:59 💡 The weak glue had a commercial value - the birth of the post-it notes. 03:02 ✅ Success was born out of failure - the value was unrelated to the original purpose. 07:42 🎯 How willing are you to allow your staff to experience failure? 09:51 🤓 Are you encouraging employees to think of and articulate ideas, …
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❗ Innovation eludes organization when: we are too busy, thinking is not valued, there's resistance to change, and it requires effort. 00:52 ✅ We let artificial constructs about innovation limit our creativity: tackle bite-sized innovations and ideas: how employees can help. 02:45 ✌️ Two ways to deal with inquisition: encourage employees to be inqui…
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💡 Creativity sparks innovation & play promotes creativity. 01:10 👦 A good start is to remove barriers to fun: we learn when we have experiences that confound our expectations. 03:50 🎮 Some fun ideas: gamification of service, a big wheel for interest rates, play area for kids. 06:10 👌 Encourage strategic and innovative thinking, model the value of a…
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📊 CX measurement is not empirical. 01:12 ⚖️ The balance of ascertaining customer sentiment: benefits of higher CX level. 03:04 👍 FIs growing proficiency: good self-service beats great personal service every time. 04:46 🤝 Innovation attracts younger generations: CX will not improve without employee education.06:54 💡 Ideas worth exploring: a CX Focus…
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🤝 A conference is a gathering of people with a common reason for meeting at a centralized location. 02:17 🕴️ Have virtual meetings stopped us from having important “chance meetings?”04:50 👔 Suggestions for sending directors to meet up. 05:24 💲 Access to the vendors is much more than tchotchkes and prize drawings. 08:07 💼 Send at least one person to…
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😒 Presentations in the financial services industry are just kind of - boring. 01:41 👍 Spice up the class - "Four horsemen educating" - fun and high quality. 02:42 💲 When teaching in person, use dollar bills from your pocket. 05:21 🤡 Self-deprecating humor makes the whole mood lighter. 06:37 😹 Humor often comes in 3 parts where the last one doesn't …
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🚜 All bank loans are secured by some kind of collateral, and it’s usually equipment. 00:47 🧠 Banks run on a different type of “machinery” - the human capital also needs maintenance. 02:16 👨‍💻 Job-specific education and certifications: look at each employee and determine what training and/or certifications may be appropriate. 03:39 💼 General/industr…
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🕵️‍♂️ Always be looking for places where you can learn about what's going on in your business. 00:57 😷 The customer can be adequately served while working remotely: COVID pandemic forced financial institutions to shut down all of their branches. 01:14 😕 Intangible skills sometimes make employees excellent candidates: the workforce is unprepared for…
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🤔 How important is your virtual business or branch? 00:53 📊 Dilemma in the business: Decreased branch activity or rise in online activity. 02:19 🌟 When your system shows what I’m talking about over and again: online customers represent significant cost savings. 04:11 📈 But people still use physical branches: how to get an accurate picture of activi…
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🏦 Most financial institutions don't actually track the virtual branch in the same way as the physical branch. 00:50 💸 Why do some banks see only expenses in virtual branches and profit in physical branches? 02:04 😵‍💫 Why investing in virtual branches is very difficult for the C-Suite: risk and ROI. 3:21 🤕 Determining the overall profitability of a …
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😤 Thinking about banking as a dry-cleaner shop: no one complains about fees at the dry-cleaners. 01:13 🔔 Bankers failed to show the value of the services they provide to customers. 2:50 🆓 Banking services and word free were used together for years. 3:47 🎯 How do you drive the story of value to your customers? 05:46 Link Connect with David: www.link…
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👉 David became a Chief Innovation Officer of FNBB: he started with 10 innovation workshops. 00:48 🧑‍💻 Change in demographics: millennials and Gen Z's have unique banking needs. 01:49 🧐 What are the benefits of innovation? 02:38 🤩 6 reasons you should innovate. 3:07 ⚡ New business potential energy in the company. 03:12 📈 Innovation will enable the g…
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🌞 Lora’s summer vibe from a comfortable place. 01:03 😿 Working with women who have been betrayed. 01:51 👧 Magical childhood: little performer, perfectionist, and not used to being imperfect. 02:59 🚦 Warning signs we don’t see in time: it is not possible all the time. 05:27 💃 Dance as joy: choosing your career so that it brings us joy and challenges…
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💂‍♂️ Living in London: life is coming back to the good old days. 00:59 👩‍💼 Starting a new business during the pandemic. 01:47 🤩 People are the most important asset: talent consultancy and building HR systems. 03:09 👔 Talent associates and partnership in HR and recruitment. 04:47 😇 Nicola started in marketing then became a recruitment agent and cons…
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👠 Executive coaching and facilitate group training. 00:51 🏃‍♀️ Athletic Denise spends her time on traveling, running, and biking. 01:38 👩 Love for the creative environment and being critical of trainers made her a better coach. 02:59 🖥️ Pivot of facilitation and training online. 05:02 😇 Warm reception from her clients: fun part of their Zoomed day.…
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🗽 From hustling in Central Park in New York to alternative therapy counseling. 00:39 🤩 Being patient with people opens so many doors. 04:02 😇 Flow of energy: recognizing stiff communication and people with blockages. 05:01 🩺 Charging for intangible: healing the root cause of an issue is sometimes uncomfortable. 07:13 🤓 Business model: one on one wo…
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📚 A whole stack of G. Wickman “Traction” books: it changed her life and business through “the Entrepreneurial Operating System.” 00:49 🎅 Interesting childhood: Cheri was born in Germany but her mom raised her three girls in Alaska. 02:09 🤓 Cheri is a bookworm in the family. 03:27 😇 She didn’t get into coaching and mentoring until she was 40: develo…
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🥗 Supporting the local vegan restaurant. 00:52 🥑 Difference between veganism and plant-based way of eating. 01:22 💊 Chris is called Doctor Daigle because he is a fixer. 02:33 🔎 Growth architect or growth hacker: Glaringly Obvious Opportunities. 03:56 👽 Describing his business to a 3 year-old alien: so may D’s, Daddy. 06:44 📺 Advice for kids: turn o…
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🌞 Spring and summer vibe from Nina. 00:46 🧠 Two types of thinking among entrepreneurs. 01:33 👍 The right perception and response on things we don’t have control over. 03:27 ⚠️ Procrastination has nothing to do with laziness but with reasons deep down. 06:18 🙋‍♀️ Story about insurance broker and how to overcome procrastination. 10:05 📈 Nina’s bigges…
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🦘 Life in Brisbane, Australia. 00:47 👔 Tim’s journey through entrepreneurship: “I got to start learning this thing called business” 02:12 👉 What you actually have to do while growing the business: growing by accident. 05:51 📈 Cash flow, the time factor, employees, and strategies relevant for business growth. 07:25 🤦‍♂️ Cash in the bank as the only …
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