Bug Bux Podcast is designed to help pest control owners start and rapidly scale their company. The hosts, Allan Draper and Eric Bassett, are experts in the pest industry, and they are committed to providing the best guests and resources to help entrepreneurs. Their goal is to help you become a bug money millionaire. Allan Draper is a serial entrepreneur, investor, business growth expert, attorney, and co-founder of proof. Pest Control, a company dedicated to providing the highest standard of ...
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Ep 86: Learning Through Failure: How Mistakes Can Lead to Success for a Pest Control Company
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In today’s episode, Allan and Eric talk about a few mistakes they have made with their pest control company. They discuss the importance of reframing mistakes as a learning experience and they highlight stories of how they have turned their mistakes into valuable lessons. As a PCO, taking ownership when making mistakes is a sign of accountability a…
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Ep 85: Meaningful Ways to Differentiate Your Pest Control Company from Competitors
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Tune in to this episode and catch Allan and Eric as they share their top five strategies for distinguishing your company from others. In today’s episode, Allan and Eric answer a question posted in the Bug Bux Facebook Group: How to differentiate your company from competitors in a meaningful way? They discuss the importance of creating a personal co…
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Ep 84: Buzzing with Success: Marketing Tips to Grow Your Pest Control Company
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This episode offers expert insights and actionable tips to help you effectively market and grow your pest control company. In today’s episode, Allan and Eric welcome back Mat Rogers for the 5th time on the podcast. Mat is the COO of Lizard SEM. Mat talks about Local Service Ads, which are Google's paid advertising platform that helps local business…
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Ep 83: Josh Zuniga and the Rise of Zunex - Record Setting D2D Sales and Scaling
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In today’s episode, Eric welcomes Josh Zuniga back to the show. Josh is the owner of Zunex Pest Control. Josh not only experienced tremendous success in door-to-door sales, he also took that knowledge and started his own pest control company. Josh advises that young PCOs should focus on their strengths and outsource their weaknesses to be successfu…
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Ep 82: Exploring the Pros and Cons of Having a Centralized Location
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In today’s episode, Allan and Eric discuss valuable insights on how to determine which aspects of your pest control company should be centralized or decentralized. A centralized approach to running your company can help optimize efficiency and productivity, allowing individuals to work together more effectively towards a common goal. By listening t…
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Ep 81: Maximizing Profits: The Importance of a Strategic Plan for Implementing a Price Increase for Your Pest Control Company
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In today’s episode, Allan and Eric discuss how PCO’s can safeguard their profitability by having a strategic price increase plan. Although implementing price increases can be intimidating, it is a necessary measure to optimize profits and secure the longevity of your pest control company.By Allan Draper and Eric Bassett
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Ep 80: How to Scale Your Pest Control Company Without Sacrificing Your Priorities
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In today’s episode, Allan and Eric talk about ways a PCO can scale their company while keeping a healthy work-life balance. It is important to be intentional with your time and prioritize what matters most to you. Maintaining a healthy and fulfilling life both at work and outside of work helps reduce stress, improve mental, and physical health, and…
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Ep 79: MUST DO’S for Launching and Growing a Successful Pest Control Company
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In today's episode, Allan and Eric discuss the must-do’s for your pest control company. Taking into account the various factors involved, this episode emphasizes the critical measures that all PCOs must undertake. To run your business successfully you'll need the proper insurance, effective bookkeeping practices, correct operating licenses, safety …
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Ep 78: The Ultimate Recap: Eric Bassett's Breakdown of Episodes 75 and 76
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In this episode, Eric Bassett provides a comprehensive recap of a few recent podcast episodes. Episode 75 is all about protecting your existing customer base from door knockers from other companies. In episode 76, Eric highlights key topics of various questions posted in the Bug Bux Facebook group. This is a recap episode you won't want to miss.…
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Ep 77: Revolutionize Your Business with Contact Marketing with Craig Shetterly
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In today’s episode, Allan and Eric welcome back Craig Shetterly. Craig is the mastermind behind Contatto Marketing, a revolutionary contact marketing firm. With his expertise in directly reaching out to potential customers and business owners, Craig unleashes a goldmine of strategies that can help pest control companies boost their commercial sales…
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Ep 76: Strategies for Achieving Sustainable Growth For Your Pest Control Company
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In today’s episode, Allan and Eric answer questions posted in the Bug Bux Facebook Group. They share insights on how pest control companies can effectively communicate the value of their services to customers. In addition, they explain the importance of setting an accurate price point, as well as establishing Q1 growth goals for recurring revenue.…
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Ep 75: Door-to-Door Marketing: Strategies for Protecting and Retaining Your Customers
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In today’s episode, Allan and Eric discuss how door-to-door marketing can affect your pest control company. Reminding your technicians to make a personal connection with your customers is crucial for building strong relationships and increasing customer loyalty. In addition, acknowledging and understanding your customers' wants, interests, and need…
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Ep 74: From Zero to One Million: Strategies for Scaling Your PCC to $1,000,000 in Annual Revenue
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In today’s episode, Allan and Eric discuss the different financial milestones that pest control companies reach leading up to the 1 million dollar mark. As your PCC is growing, an important thing to think about is documenting your systems and processes early on, this will help you scale your company faster. In addition, it is essential to take the …
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Ep 73: Bringing Answers to Your Pest Control Questions: A Live Q&A Event with Your Hosts Allan Draper and Eric Bassett
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In today’s episode, Allan and Eric answer questions asked during the Bug Bux Facebook live event on February 28th, 2023. A few of the topics that were discussed are: 1. How does different weather affect the pest control industry? 2. The pros and cons of giving out free estimates for pest inspections. 3. Growing your pest control company into a new …
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Ep 72: Tips for Improving Driver Safety and Creating an Exceptional Safety Culture in Your Pest Control Company
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In today’s episode, Allan and Eric welcome Andrew de la Chapelle. Andrew has worked in the telematics space for years and he created driving scoring matrices that are used today by many leading telematics companies. Allan, Eric, and Andrew discuss some of the dangers of driving and why investing in formal driving training is critical for your pest …
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Ep 71: The Power of Exceptional Customer Service For Your Pest Control Company
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In today’s episode, Allan and Eric welcome Lee Thompson. Lee fell in love with the pest control industry after being recruited by Terminix and later ran their 4th largest office in the country. Allan, Eric and Lee discuss why investing in exceptional customer service can have a big impact on your bottom line. Providing great customer service will l…
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Ep 70: Unveiling Industry Secrets: Hosts Allan Draper and Eric Basset Answer Burning Questions from Pest Control Experts
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In today’s episode, Allan and Eric answer questions asked by PCO’s in the Bug Bux Facebook group. The questions answered in this episode are: 1. At what point is a customer too much of a liability? 2. What’s the best way to build relationships and camaraderie between 3rd party D2D representatives and the technicians working with them? 3. What is th…
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Ep 69: Why Having a Growth Mindset is Critical for the Success of Your Pest Control Company
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In today’s episode, Allan and Eric welcome Cameron Bawden. Cameron is the owner of Hype Pharm Premium Home Services which is the parent company of 7 successful brands, which include Green Mango Pest Control. Cameron shares his journey with starting and scaling Green Mango Pest Control as well as starting other home service companies. Developing a g…
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Ep 68: Building Wealth with a Pest Control Company
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In today's episode, we are rerunning the top episode of 2022. Allan and Eric discuss why and how you should build wealth with your pest control company. Wealth provides opportunities not only for you as an entrepreneur, but for your family and employees. Building wealth and having an abundance mentality, is one of the main responsibilities that com…
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Ep 67: How to Attract and Retain the Best Technicians
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In today’s episode, Allan and Eric discuss how PCOs can grow and develop their technicians. Having weekly coaching sessions and asking technicians what they would like to learn and improve on both personally and professionally can be very empowering. Offering development opportunities and incentives will demonstrate your commitment to your technici…
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Ep 66: Building Profitability in Your PCC with Financial Statements
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In today’s episode, Allan and Eric review a sample Profit and Loss or P&L statement. The P&L statement is important because it summarizes the total income and total expenses for your pest control company. In addition, for budgeting purposes, a P&L provides an overview of the financial health of your business. Follow along as Allan and Eric explain …
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Ep 65: Tips to Help Convert Your Leads Into Revenue With Expert Mat Rogers
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In today’s episode, Allan and Eric welcome back Mat Rogers from Lizard SEM. Mat discusses some common hurdles with closing rates between your digital marketing company and inside sales team. It is very important for a PCO to track data and know how many leads are actually being converted into revenue. Putting the right tools and metrics in place is…
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Ep 64: Tips for Building a Feedback Culture For Your Pest Control Company
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In today’s episode, Allan and Eric welcome Read Flake. Read is a highly accomplished entrepreneur, business owner, and e-commerce professional. He founded Green Country Pest Control in Houston and is the Co-owner and founder of Pest SOS. He is also the co-founder and co-owner of Bug Police Pest Control in the Phoenix area. Read shares this journey …
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Ep 63: Grow Your Pest Control Company Through Acquisitions with Chase Goodeill: Part 2
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In today's episode, Allan and Eric welcome Chase Goodeill back to the show for part two from last week's episode. Chase is the President of Goodeill Holdings Inc. and the owner of Pest Control Consultants. Allan, Eric, and Chase collectively discuss the top ten things that should be in place to increase the value that a company will get upon an exi…
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Ep 62: Grow Your Pest Control Company Through Acquisitions with Chase Goodeill: Part 1
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In today's episode, Allan and Eric welcome Chase Goodeill back to the show. Chase is the President of Goodeill Holdings Inc. and the owner of Pest Control Consultants. Chase shares his experience with finding and closing pest control acquisitions. Having strategic systems in place and being as seamless as possible will retain more customers during …
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Ep 61: Strategies to Make Your Growth Goals and Vision Align in 2023
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In today’s episode, Allan and Eric discuss the importance of having growth goals in place for 2023. Creating a list of long-term projects that are important, and not urgent such as brand development, creating content on your website, reviewing policy and procedures, and creating video tutorials are just a few examples. As the year is wrapping up, i…
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Ep 60: Why Women Should Work in the Pest Control Industry
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In today's episode, Allan and Eric welcome back Georgia Eaton. Georgia is the owner of Got Gophers. They are located in the bay area and have been in business for almost 4 years. Allan, Eric, and Georgia talk about the benefits of having women in the pest control industry. In addition to owning a pest control company, there are several different op…
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Ep 59: 3 Ways to Make Your Pest Control Company More Efficient
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In today's episode, Eric highlights previous topics discussed in the last few episodes. First, a PCO should know how to read and understand the profit and loss statement to create a more efficient business operation. Second, SEO is the foundation of your marketing game. It’s what you build so you can attract leads, even when you aren’t investing in…
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Ep 58: Are You Building A Profitable Pest Control Company To Sell?
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In today’s episode, Allan and Eric welcome Jared Borg. Jared started in the pest control industry in 2001, then started his own business, Pointe Pest Control in 2006. He is currently part owner of PestCo and running their residential division. PestCo is a private equity acquisition company that partners with successful, well-established pest contro…
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Ep 57: How to Optimize Your Website for SEO
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In today’s episode, Allan and Eric welcome Mat Rogers with Lizard SEM. When it comes to marketing, there are specific terms every pest control owner should know. Allan, Eric and Mat discuss two commonly used marketing terms, Search Engine Optimization and Search Engine Management and what they mean to pest control companies. In addition, it is impo…
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Ep 56: Protect Your Profit Margins By Planning Ahead
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In today’s episode, Allan and Eric talk about the importance of understanding your company’s financial statements and how inflation is impacting your pest control company. Rising costs of fuel and labor result in tighter profit margins, so having a strategic plan to protect your margins is crucial. Make sure you join our Bug Bux Facebook group by c…
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Ep 55: What Does It Take to Start A Door-To-Door Sales Team?
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In today’s episode, Allan and Eric welcome Juan Godinez. Juan started in the pest control industry in 2006 as a door-to-door sales rep for Rove Pest Control. He soon became Rove's top sales rep and manager year after year. He is currently involved in several aspects of Rove’s growth strategy across its various markets. Allan, Eric, and Juan discuss…
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Ep 54: Pros and Cons of Working With Family Members
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In today’s episode, Allan and Eric discuss the pros and cons of hiring family members for your pest control company. It is very common for business owners to hire family members. Demonstrating favoritism towards a family member is a common mistake made when hiring family. A benefit to hiring or partnering with family is building a legacy for genera…
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Ep 53: Scale Your Pest Control Company With Contact Marketing
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In today’s episode, Allan and Eric welcome Craig Shetterly. Craig is the Founder and CEO of Contatto Marketing, a digital marketing start-up. The focus of contact marketing is to get a meeting with anyone by creating a specific campaign designed to connect with high-value prospects or CEOs. Finding prospects that really matter takes hard work and n…
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Ep 52: Leads Are Expensive-This is How to Track Them
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In today’s episode Allan and Eric welcome David Gilmer and Brad Berdine. David is the COO of proof. Pest Control and he is the Co-Founder of Rana Hub. Brad is the owner of Simple Realty Bits and has been a software engineer for 14 years. Rana Rub is a CRM platform designed for pest service professionals and the systems they use. Having clarity and …
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Ep 51: Benefits of Attending PestWorld 2022
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In today’s episode, Allan and Eric discuss their previous experience of attending PestWorld. Each year, the show gathers thousands of pest control professionals and vendors. Attending PestWorld is a great way to network with vendors and other PCO’s. In addition, the convention also offers a nice variety of educational opportunities, and they have a…
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Ep 50: Grow Your Pest Control Company Through Mentorship
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In today’s episode, Allan and Eric discuss why having the opportunity to learn from your competition can greatly improve and build your pest control company. Learning from the successes and failures of your competitors will save you time, resources, and money. In addition, having a mentor, and being a mentor will play a big role in your growth and …
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Ep 49: The "Off Season" is the Growth Season. Here's Why.
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In today’s episode, Allan and Eric talk about the importance of non-peak season projects. Catching up on projects and tasks that you typically would not have time to work on during the busier summer months is a perfect time to work on non-urgent tasks. Creating a list based on urgency will help make upcoming projects manageable while keeping your t…
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Ep 48: Tips From Industry Experts to Grow and Improve Your Pest Control Company
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In today’s episode, Eric does a recap of episodes 44-46, that will highlight previous speakers and topics. The importance of vendor relationships, generating leads in your PCC, creating a culture where employees feel they are doing a meaningful, and having a strong work ethic and mindset are just a few topics highlighted in today’s episode.…
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Ep 47: Achieve Success in Your Pest Control Company by Developing a Winning Mindset and Strong Hustle
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In today’s episode, Allan and Eric welcome Jake Claus. Jake is the Founder, President, and Co-owner of Natura Pest Control based in Vancouver, Wa. Jake is an Associate Certified Entomologist, Structural Pest Inspector, and holds licenses in several pest-related categories. Allan, Eric, and Jake discuss how the pathway to success is found in having …
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Ep 46: The Secret to Pest Control: Take Care of Employees and Develop Great Managers
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In today's episode, Allan and Eric welcome Andrew Beck. Andrew is the CEO of Aruza Pest Control. Andrew holds multiple certifications in process improvement, business analysis, and project management. Allan, Eric, and Andrew discuss the importance of creating a culture where employees and managers feel they are doing meaningful work. In addition, h…
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Ep 45: Growth Strategies Using Thumbtack, Angi, and D2D Marketing Companies
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In today’s episode, Allan and Eric welcome Tom Miche. Tom is the President of Miche Pest Control, which he started in 2019. Miche Pest Control is one of the top-rated, family-owned, and operated pest control companies serving the Washington DC and Baltimore metropolitan areas. Tom answers questions about effectively generating leads with Thumbtack …
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Ep 44: Build and Retain Strong Vendor Relationships For Your Pest Control Company
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In today’s episode, Allan and Eric discuss why building strong business relationships with vendors and suppliers are crucial to the success of your pest control company. Not only will good vendor relationships bring you better business now, but it also opens the door for more in the future. Bottom line, treat your vendors as you’d like your custome…
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Ep 43: Increase Sales for Your Pest Control Company by Improving Response Time, Staffing, and Choosing Effective KPIs
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In today’s episode, Allan and Eric discuss how a pest control owner can build value and increase sales by responding quickly. In the world of sales, a quick response time, selecting the right Key Performance Indicators, and properly staffing during the busy season will improve customer service, closing rate, and overall team performance.…
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Ep 42: Unexpected Costs When Hiring The First Employee For Your Pest Control Company
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In today’s episode, Allan and Eric answer a few questions posted in the Bug Bux Facebook Group. They talk about the process of hiring the first employee or technician and the costs associated with it. There are always going to be unexpected costs and many factors to consider. In addition, they discuss when is the right time to hire a branch manager…
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Ep 41: Pros and Cons to Hiring a W-2 Employee or 1099 Contractor
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In today’s episode, Allan and Eric discuss the difference between hiring a 1099 contractor and a W-2 employee. First, a 1099 contractor is a considered self-employed independent contractor. While a W-2 employee receives a wage or salary, and benefits. When deciding whether to structure new hires as W-2 employee or 1099 contractor, a pest control ow…
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Ep 40: How To Raise Prices Without Losing Clients in your Pest Control Company
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In today’s episode, Allan and Eric discuss the two different ways a pest control owner can increase their prices. With the cost of labor and fuel prices on the rise, it’s important to be proactive and reactive with your price increases. If your vision is to provide the best quality products and services, you owe it to your customers to communicate …
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Ep 39: Why Marketing is Worth the Investment for Your Pest Control Company
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In today’s episode, Allan and Eric welcome back Mat Rogers, COO of Lizard SEM. They discuss why investing time and money towards a marketing plan is an important commitment to the future of your company. When sales and marketing departments are in alignment, you will close more sales, generate more revenue, and create faster growth for your busines…
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Ep 38: Grow Your Pest Control Company by Delegating Effectively
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In today's episode, Allan and Eric Welcome Jake Ingledue, the founder and owner of 417 Pest Solutions. Allan, Eric, and Jake discuss how effectively leveraging your resources by developing employees, delegating tasks, and creating systems, and processes will save time and energy, and help you build a culture of problem solvers.…
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In today’s episode, Allan and Eric answer the question “When is the customer wrong?” Sometimes customers are wrong and employees need to know how to handle them accordingly. In the pest control industry, having a “customer is always right” attitude can have a negative impact on your customer service team. In addition, it is important to set boundar…
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