Ep 158: When to Fire a Customer featuring Eric Bassett and Jake Claus

Bug Bux Podcast

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Added four years ago

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Riddles, troikas, and food references abound! After a forbidden scroll is removed from the Arcane Library from the city of Eltin, a ragtag group of adventurers is dispatched to track it down. Join our party on their mysterious adventure, as Melony Melons tries to make friends, Agent Peaches searches for his next big story, Fromage passes some hot cheese samples to anyone who will listen, and Metzger Abbatoir tries to convince everyone he isn’t his father’s son. Starring: Nathan Zimmerer - Melony Melons Kyle Kane - Agent Peaches Shea Ingram - Metzger Abbatoir AKA Bouchet Chris Arr - Fromage Josh Greenway - The Dungeon Newbie Based on the Unraveled one-shot from Roll & Play Press https://rollandplaypress.com Edited by Josh Greenway Sound Effects provided by Pixabay.com Music Josh Greenway & Mark Canning Clavier Clavier ⁠https://pixabay.com/users/clavier-music-16027823⁠ Kellepics ⁠⁠Https://pixabay.com/users/kellepics-4893063…

about a year ago 36:24

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In the pest control industry, it is essential to recognize when a customer may not be worth the trouble. In today’s episode, Eric and Jake address the challenging decision of when to fire a customer. Sometimes, despite the effort to gain and retain customers, certain clients can be more trouble than they're worth. This includes customers who are abusive, unreasonable, or cost the company more money than they bring in.
Topics Include:
Introduction (0:00)
Original meaning of Halloween (4:12)
When to fire a customer (6:49)
Business with future customers (10:24)
Customer cancellation motivations (14:16)
Customer compliance in pest control (17:15)
Toxic customer relationships (22:02)
Customer abuse of free services (25:25)
Karma in customer service (28:23)
Firing aggressive customers (30:45)
Standing up for your staff (34:26

192 episodes

#MBA #Entrepreneur #Business #Allan Draper #Solomon Airhart #Solomon Airhart and Allan Draper #Pest Control #Pest Management #Pest Professional #Exterminating