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Want to know a secret? Your client isn't always right. But how do you tell them that without ruining your relationship? You give a Boss Response. When you approach your clients from a position of mutual respect and power, you develop a positive working relationship that turns your client into one of your best resources. I believe every business owner can grow their business when they step up and run their business like a Boss. But how do you successfully navigate tricky client questions and ...
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show series
 
Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond welcomes Liz Heflin for her final episode of the week and an in-depth discussion on setting freelance rates. Liz shares her journey, starting from her early days of charging minimum wage to her current position of offering high-value content services. The epis…
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond and guest Liz Heflin address the doubts and challenges faced by freelancers, especially when dealing with imposter syndrome and low-paying clients. They respond to a question from Paul, a 10-year freelance veteran struggling to make ends meet and doubting his …
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Send us a Text Message. In today's episode of the Boss Responses podcast, hosts Treasa Edmond and guest co-host Liz Heflin discuss strategies for avoiding the feast and famine cycle common in freelancing. They explore the importance of understanding one's work capacity, building sustainable business practices, leveraging community support, and cons…
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Send us a Text Message. The niching down dilemma: to specialize or not to specialize. In this episode of the Boss Responses podcast, host Treasa Edmond and guest Liz Heflin delve into the topic of niching down in freelancing. The discussion addresses the common advice that freelancers must specialize to succeed. Treasa and Liz share their personal …
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond is joined by freelance writer and editor Liz Heflin to discuss strategies for managing difficult clients and ensuring timely payment. They delve into practical insights including the importance of contracts, the benefits of requiring deposits, mastering the ar…
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Send us a Text Message. In this episode of Boss Responses, host Treasa Edmond is joined by guest Michelle Garrett, an influential PR consultant, writer, and speaker specializing in B2B companies. Michelle shares insights from her extensive career, including founding her own consulting business. They discuss the importance of choosing the right clie…
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Send us a Text Message. In this episode of Boss Responses podcast, host Treasa Edmond and guest co-host Michelle Garrett discuss strategies for dealing with clients who delay projects by not providing necessary information on time. They emphasize the importance of setting clear expectations, having open conversations, and defining deadlines upfront…
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond is joined by guest co-host Michelle Garrett to discuss how to handle potential clients questioning your rates. They delve into strategies for explaining the value of your services, vetting clients, and adjusting project scopes instead of lowering rates. This e…
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Michelle Garrett tackle the issue of imposter syndrome, particularly in the context of negative client feedback. They offer strategies for managing unsatisfied clients and emphasize the importance of maintaining a positive mindset. The discus…
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Michelle Garrett discuss the challenges freelancers and business owners face when clients have cash flow problems. They explore how to handle delayed payments, the importance of sticking to your deposit policies, and strategies for managing e…
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Send us a Text Message. In this episode of the Boss Responses Podcast, host Treasa Edmond interviews special guest co-host Eagranie Yuh, a white paper specialist and podcast consultant. They delve into Eagranie's background as a chemist, journalist, and marketer, and discuss her journey towards becoming a business owner. Eagranie explores the chall…
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Send us a Text Message. In this episode of the Boss Responses Podcast, host Treasa Edmond is joined for the fourth day by guest Eagranie Yuh. They delve into the complexities of dealing with client payment policies that conflict with your own business practices. From insisting on deposits to negotiating terms with large corporations, they share val…
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Send us a Text Message. Have you ever felt trapped by the need to accept lower rates from clients just to stay afloat? Today on Boss Responses, we look at whether compromising on your rate is a savvy move or a slippery slope. Our insightful guest co-host Eagranie Yuh joins host Treasa Edmond in a close look into the nuances of negotiating rates wit…
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Send us a Text Message. What if you could take your business from its current plateau and reach new heights? In this episode, we explore this possibility with guest co-host Eagranie Yuh. We'll discuss pinpointing your ideal client, the importance of raising your rates, and how improved service quality can lead to better client relationships. Learn …
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Send us a Text Message. Curious if you really need a website as you launch your freelancing career or business? Join us on this Boss Responses podcast episode, where I’m thrilled to have Eagranie Yuh, a seasoned white paper specialist and podcast consultant from Tasmania, Australia, as our guest co-host. Together, we look at the question of whether…
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Send us a Text Message. In this episode of the Boss Responses Podcast, host Treasa Edmond talks with guest co-host Alan Heymann about his business and his journey from employee to business owner. The discuss coaching and client relationships, the keys to maintaining a successful small business, Alan's entrepreneurial journey, and about his journey …
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond, and her guest co-host, Alan Heymann, take a look at the challenging topic of maintaining work-life balance when running a business. Discussing the difficulty of managing time in the face of client demands and family responsibilities, they emphasize the import…
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Alan Heymann discuss how to find quality clients as a freelancer or business owner. They discuss the importance of not undercharging, the need to consider your experience and skill set, the power of building and leveraging professional relati…
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Alan Heymann discuss how purpose, goal setting, and strategic business planning play in a freelance or small business setup. Responding to a reader’s inquiry about feeling a lack of structure, they stress the importance of knowing "why" you s…
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Alan Heymann discuss the issue of client boundaries, particularly in the context of independent professionals dealing with clients treating them like employees. They provide suggestions for managing such situations, including communicating cl…
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Send us a Text Message. Host Treasa Edmond talks with Amy Ragland, a freelancer who specializes in content for the financial services industry. They discuss her experiences transitioning from part-time to full-time freelancing, the challenges she's faced, and how she manages clients. Topics they touch on include the importance of setting boundaries…
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Send us a Text Message. In this episode of the Boss Responses Podcast, host Treasa Edmond and guest co-host Amy Ragland discuss the red flags to watch out for while interacting with potential clients. They stress the importance of following your gut instinct when it comes to dealing with suspect clients or situations. The discussion emphasizes the …
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Send us a Text Message. In this episode of the Boss Responses podcast, host Treasa Edmond and guest co-host Amy Ragland take a serious look at the difficulties and challenges of freelancing, especially for those who've transitioned into running a business due to situations like layoffs. They discuss the importance of understanding your fulfillment …
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Send us a Text Message. Ending a relationship with a client is not always an easy thing. In this episode, host Treasa Edmond and guest co-host Amy Ragland talk through the sometimes necessity of ending those relationships, and how to do it professionally. About the Hosts Treasa Edmond is a content strategist and consultant, best-selling ghostwriter…
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Send us a Text Message. Has your point of contact with a client ever changed? We've been there too. And we know the situation can cause tension when the new person is more difficult to work Join host Treasa Edmond special guest co-host Amy Ragland as they give insights on how to handle changes in point of content with established clients. They also…
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Send us a Text Message. Join us as we chat with Leslie Lang, a B2B technology content marketing writer who writes for companies like Microsoft and IBM. Leslie shares about her journey, transitioning from journalism to freelancing, and how she found her niche in technology writing. We talk about everything from managing a diverse client base to stre…
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Send us a Text Message. Ever been stuck with last-minute client demands and unreasonable requests? We have too! Join host Treasa Edmond and guest co-host Leslie Lang as they navigate the choppy waters of setting boundaries and maintaining quality work while dealing with last-minute work requests. They discuss how clear project timelines, rush fees …
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Send us a Text Message. Freelancers send out hundreds of letters of introduction or queries, and most rarely hear back from potential clients. Today, guest Leslie Lang provides her insights on how you can turn that no reply into a paying client. Drawing on her experience, Leslie shares that the secret often lies not in the initial contact, but in t…
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Send us a Text Message. Ever grapple with clients making absurd requests that threaten your work’s integrity? Ever had to explain why plagiarism is a big no-no? Host Treasa Edmond and guest co-host Leslie Lang offer advice born from experience on when and how to say no to unreasonable client requests. About the Hosts Treasa Edmond is a content stra…
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Send us a Text Message. What happens when a disagreement or conflict with a client puts you on the verge of loosing your professionalism? Host Treasa Edmond and guest co-host Leslie Lang offer some sage advice on the subject of client disputes and conflict. About the Hosts Treasa Edmond is a content strategist and consultant, best-selling ghostwrit…
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Send us a Text Message. In this final episode of Ed Gandia's week as guest co-host, we talk about his journey from corporate sales to six-figure writer and his transition to coaching. Sandwiched in the middle of the conversation is a masterclass on the importance of communicating with your clients. Topics we discuss include: How Ed transitioned fro…
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Send us a Text Message. What do you do when you've reached a comfortable plateau in your business? You level up! In this episode, guest co-host Ed Gandia and host Treasa Edmond answer a question about improving your habits and skills so you can improve your business. This is one of Ed's areas of brilliance, and he offers a powerful exercise you can…
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Send us a Text Message. Curious about how you can strike a balance between pulling in new clients and delivering top-tier work? In this episode Ed Gandia and host Treasa Edmond discuss energy management strategies, the power of time blocking, and the importance of setting dedicated time for marketing and client acquisition. They also discuss how to…
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Send us a Text Message. How do you deal with clients who question your rates? Guest co-host, Ed Gandia, has a pretty simple answer. He and host Treasa Edmond talk about embracing the value of your services, asserting your unique value proposition, and never settling for less. They also discuss how a simple mindset shift can redefine your business r…
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Send us a Text Message. Business coach and freelance expert Ed Gandia joins host Treasa Edmond for episodes 11 to 15 of the Boss Responses podcast. In this episode, we dive into common mistakes freelancers make when starting their business. Learn about the need for clear agreements to avoid misunderstandings, the significance of a thoughtful busine…
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Send us a Text Message. Juggling multiple clients, deadlines, and projects always feels a little chaotic. We talk to freelancers every week who ask, "How can you possibly keep everything organized and still deliver top-notch work?" On this episode, our guest co-host, Melanie Padgett Powers, shares some of her strategies to manage the chaos and buil…
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Send us a Text Message. A client who pays late is something we all want to avoid. When that late payment causes your cash flow to nosedive, you have a whole different problem. Tune in as our guest co-host Melanie Padgett Powers and host Treasa Edmond discuss both issues. Melanie shares her strategies to tactfully tackle late-paying clients and the …
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Send us a Text Message. Ever find yourself with clients who increase their work demands without upping your fee? Well, you're not alone. In this episode, Melanie Padgett Powers and Treasa Edmond take a look at scope creep—a common predicament that freelancers and business owners often find themselves in. After you've listened, you'll understand why…
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Send us a Text Message. Ever been blindsided by sudden, unnecessary changes from a client? Join host Treasa Edmond and guest co-host Melanie Padgett Powers as they discuss managing expectations, enforcing boundaries, and maintaining project quality. They also discuss how to tackle scope changes and charge for additional work. Navigating unreasonabl…
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Send us a Text Message. This week, we're thrilled to welcome our guest co-host Melanie Padgett Powers, a seasoned freelancer and podcast host, who brings a wealth of knowledge and experience to the table. Building a successful freelance career requires assertiveness and clear boundaries. Our conversation with Melanie dives into practical strategies…
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Send us a Text Message. Ever wonder how the best freelance writers navigate the content marketing world? We went to the source and asked Jennifer Goforth Gregory. With over 15 years in the business, Jennifer shares her intriguing journey into B2B tech writing. Jennifer brings her unique experiences to the table and we discuss the importance of find…
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Send us a Text Message. Have a client asking for a free sample or a test project? Treasa and this week's co-host Jennifer Goforth Gregory have some pretty strong feelings on this issue. Bottom line: Can you afford to compromise your work's value or your business principles by giving your work away for free? There's no escaping the fact that competi…
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Send us a Text Message. Ever wonder about the ins and outs of working with agencies as a freelance writer? Get ready to gain some hard-earned wisdom from brilliant co-host, Jennifer Goforth Gregory. Jennifer peels back the layers on the complexities and rewards of forming collaborations with agencies, asking for appropriate compensation, and dealin…
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Send us a Text Message. Are you tired of being micromanaged by your clients and feeling like your business isn't truly yours? In this episode, Treasa Edmond and guest co-host Jennifer Goforth Gregory discuss handling overbearing clients and making your business work for you. They share personal experiences and explore ways to communicate expectatio…
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Send us a Text Message. Ready to power up your freelance business and command higher rates? Content marketing guru Jennifer Goforth Gregory joins host Treasa Edmond to share her take on the pricing struggle freelancers often face. Jennifer and Treasa talk through overcoming imposter syndrome and setting a price that mirrors the true value you bring…
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