Born in 1970, Apparel Redefined was originally named Angie & Rich’s Custom Screening & Monogramming. It was a bonafide startup; Angie and Rich started the business working out of their garage. They made tees for the local rec, police, and fire departments. The disco era ushered in a fashion revolution. T-shirts went from dull undershirts to blank c…

Acme Finishing Company, LLC is the leader in powder and liquid coating for manufacturing companies that need reliable, consistent, on-time service. Acme Finishing is a trusted partner with the solid infrastructure and systems required to deliver powerful solutions. Acme’s ability to handle large parts, high volume orders, and high quality specifica…

🎆My new podcast episode #108 of the My Curious Colleague 🔍 #CPGCX podcast is now available! Listen in as Andrea C. McLean, MA, BCC, CPEC , Founder at ACM Coaching Group and I delve into the world of personality assessments and coaching. 🔗Links here: https://lnkd.in/g42HNUrp https://lnkd.in/e738cff A couple of highlights: 🌟 Discover the power of sel…

Are you interested in learning how resilience can transform your leadership and organization’s success? If so, join us for the next MFG eCommerce Success show where we'll dive into "Ordinary Resilience" with Luis Velasquez MBA, PhD., an executive coach and founder of Velas Coaching LLC. Luis specializes in helping leaders and teams align with their…

Are you ready to learn how an uncomfortable flight led to an innovative new product solution? Join us for a discussion with Candy FitzPatrick, the inspiring force behind RestAngles. RestAngles LLC addresses the discomfort of dangling legs while sitting by providing a portable footrest designed to improve posture and relieve pain in the lower back, …

In this episode, #107, Denise and Nicole Nutile of Wiley discuss how to incorporate sustainability or "going green" into daily life and the workplace, emphasizing the importance of small, impactful changes. Nicole Nutile shares her journey from working in operations to becoming the global co-chair of the Wiley Green Group, driven by her passion for…

Are you curious about combining human creativity and machine efficiency in industrial marketing? If so, join us for the next MFG eCommerce Success show as we dive into human creativity and machine efficiency with John Joyce, Founder of Brijr.io. John will share insights on how to combine the creative and technical aspects of marketing to drive succ…

Are you ready to learn how to build awesome relationships with LinkedIn Live? Damon Pistulka and Curt Anderson discuss LinkedIn Live and how you can utilize the platform for networking. Damon Pistulka, a seasoned entrepreneur and business guide, stands as a beacon of inspiration and support for those looking to reignite their entrepreneurial spirit…

Are you ready to unlock SEO success for your manufacturing company? If so, join us for the next MFG eCommerce Success show as we dive into the world of SEO with Holly P. Jobe, COO and Partner at protocol 80, Inc. Holly will share her wealth of knowledge and proven strategies to help manufacturing companies enhance their online presence and drive gr…

Are you ready to learn content marketing strategies for manufacturers that deliver powerful results from an expert? Sultana Mangal is the Client Success Director at Gorilla 76, an industrial marketing agency that helps B2B manufacturers grow through revenue-focused marketing programs. She drives strategic initiatives to enhance the client experienc…

Hello My Curious Colleagues! This Tuesday 6/11/24, on Episode #106 of the My Curious Colleague Podcast, I’m Curious about…Creating FAQs that Boost your Agent’s Confidence & Your Consumers’ Experience. 🌟 Tune in to discover how to craft the perfect FAQ that empowers your agents and enhances your consumer's experience. Here's a sneak peek of some of …

What if overcoming life's early challenges could set you on a path to e-commerce stardom? Join us in this inspiring episode of Manufacturing E-Commerce Success as we spotlight Kevin Buechler, Vice President of Education at BigCommerce. Kevin shares his heartfelt journey from a single-parent household to becoming an influential figure in the e-comme…

Adrienne Temple is passionate about manufacturing and brings vast experience in continuous improvement, engineering, outside sales, technical product development, and operations management. Since joining SCMEP in 2014, she has worked with manufacturers across 11 counties in South Carolina, helping them increase profitability and drive operational i…

Are you ready to unlock explosive sales growth with small strategic changes? If so, join us for this episode of the MFG eCommerce Success show where we welcome Sidney Wormsby, Business Growth Imagineer, to discuss how minor adjustments can lead to major sales improvements. Sidney will share his insights on strategic solutions that integrate all bus…

Paola Velasquez and John Azara discuss how IMEC Illinois (the Illinois MEP) expands talent pipelines. Paola Velasquez, a first-generation immigrant, learned English through full immersion in grade school and grew up interpreting for her parents. This early responsibility helped her develop a deep appreciation for different cultures and an acute awa…

Are you passionate about advancing women and students in technology and manufacturing? If so, join us for this episode of the MFG eCommerce Success show where Dr. Sirisha Kuchimanchi will share her work helping to Empowering Women & Students in Tech and manufacturing. Dr. Sirisha Kuchimanchi is a semiconductor industry leader with nearly 20 years o…

In this week’s episode, I'm Curious about…”Supporting the Food Service side of the business in the Contact Center .” My guest, @Victoria Cherne, is a true Pioneer in this area. Vicky is Manager of Consumer Affairs and Customer Concerns at Land O'Lakes and active on the Board of Directors of our industry group, @SOCAP (Society of Consumer Affairs Pr…

Join us for this MFG eCommerce Success show where we will be talking with Kris Harrington, President & Co-Founder, GenAlpha Technologies, about building customer loyalty with eCommerce. Kris Harrington founded GenAlpha Technologies after her experience operating in the heavy equipment sector showed her there was a need for better digital ecommerce …

This week on Ep #104 I'm Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari, Chief Client Officer - Avantive Solutions 🌍 Explore new horizons: Discover the benefits of various operations set up - onshore, offshore, nearshore and blend shoring - to enhance customer suppor…

Are you struggling to convert your manufacturing website visitors into customers? If so, join us for this episode of the MFG eCommerce Success show featuring Nelson Bruton, President, Interchanges, who will unveil effective strategies for turning manufacturing website visitors into loyal customers. Nelson will share his thoughts on how traditional …

Are you interested in learning about SEO for manufacturers from the experts at protocol 80? Join Donny Kemick, Holly P. Jobe, Joshua Curcio, and Zachary Ware, MBA as we discuss up-to-date SEO tips for manufacturers. protocol 80, Inc. is an exceptional inbound marketing agency, consistently delivering outstanding results for their B2B clientele in t…

🚦 My guest is my colleague, Chris Drury, Director of Customer Care at Blount Fine Foods. Chris has quickly made his mark & his contributions to the Consumer Care Industry and currently serves as President of the SOCAP Board of Directors… We both share an interest in – to quote Chris – “leveraging data to build continuous improvement in product desi…

Are you tired of paying for ads to get visibility on Google? If so, join us for this episode of the MFG eCommerce Success show, where we’ll dive into how you can "Show up higher on Google without paying for ads" with Damon Burton, President, SEO National. As the SEO wizard behind SEO National, Damon will share actionable insights on organic growth …

Ready to learn about building a dynamic personal brand? Cher Jones is a seasoned expert in personal branding, leveraging her expertise to help professionals in various sectors establish trust, credibility, and belonging through well-crafted digital presences. As the creator of the Your Brand At Work™ training and coaching programs, Cher teaches lea…

👁️This week I’m Curious about...Benefits & Challenges of Gaining a Line of Sight to your Brand's Marketing Plans for Contact Centers. Episode #102 of the @my curious colleague podcast. Topics covered include: · 🛣️ Navigating the Marketing Landscape: Understanding your brand's marketing plans in a contact center is crucial for success. It allows man…

Are you ready to harness the power of AI for your SEO and content strategy? If so, join us for this MFG eCommerce Success show where Dale Bertrand, founder and president of Fire&Spark, seasoned online customer acquisition specialist, will unveil the transformative potential of AI tools for SEO and content marketing that even engineers can trust. Da…

Ready to learn how you can leverage AI every day to maximize your marketing impact? Karlaa Gregory, Digital Marketing Manager at Sumitomo Drive Technologies, is a seasoned expert with over a decade of experience, specializing in leveraging LinkedIn and digital marketing strategies for maximum impact. Her extensive expertise spans various digital ma…

In this episode (#101), I'm diving into the world of digital coupons in the CPG contact center. I had the pleasure of speaking with George Patilis, Managing Director at TPG Rewards, to learn all about barcode-based digital coupons (aka Barcode Bucks) and how they're transforming the way brands engage with customers. Here are some highlights from ou…

Are you ready to explore the possibilities of automated manufacturing? If so, join us for this MFG eCommerce Success show where Ryan Lillibridge, Vice President at Mission Design & Automation, will share insights on the future of automated manufacturing and how automation is becoming mainstream. With over 19 years of industry experience, Ryan has b…

Are you ready to learn how IMEC helps to transform Illinois manufacturers to innovate, adapt, grow, and GO? Stacey Curry is a transformational leader at IMEC Illinois, specializing in organizational culture change, leadership coaching, and enhancing employee engagement. With a unique blend of professional experiences and a passion for adult learner…

This week I’m Curious about… how contact centers track consumer response to reformulated products. Check out this week's episode, where we dive into the nuances of tracking CPG reformulations in the contact center. Here's what you'll learn: 🔎 Consumer Acceptance: Discover how contact center data can offer early insights into how consumers react to …

Want your manufacturing website to be a powerful asset for your business? If so, join us for this MFG eCommerce Success show where Paul Kiesche, President and Creative Director of Aviate Creative will share strategies they use that help manufacturers build a website that is useful and attractive to buyers. With over 19 years of blending creativity …

Are you ready to learn about marketing to engineers? If so, you may want to join us for this MFG eCommerce Success show to hear Wendy Covey, CEO & Co-Founder, TREW Marketing, talk about how you can reach your ideal buyers with a well-developed content and marketing approach. Wendy is an energetic CEO, technical marketing leader, author of Content M…

Want to create content that is a powerhouse of engagement and conversion for your business? If so, join us for this MFG eCommerce Success show where Lori Highby, CEO & Founder of Keystone Click will share content development strategies that are creating engaging content that attracts ideal potential customers and helps to convert them into customer…

What does progressive growth look like for small and medium-sized businesses? Jacob Sanchez is a dedicated professional driven by a deep-seated passion for transforming lives, regardless of age or background. With a multifaceted skill set encompassing manufacturing, automation, and education, Jacob serves as a catalyst for change within his industr…

This week on Episode 99 I'm curious about... Coupon Reimbursement in the CPG Contact Center... 💸 Coupon Reimbursement Process Explained!: Dive into the world of coupon reimbursement within CPG contact centers (also known as service recovery) – an essential discussion for specialists, brand enthusiasts, and leaders of smaller contact centers! · 😊 Ma…

Do you want to unlock new avenues for success for your manufacturing and/or eCommerce business? If so, join us for this MFG eCommerce Success show where Gail Robertson - Chief Curiosity Officer, GailNow will discuss how curiosity can add a new dimension to your business success. As a former journalist turned Chief Curiosity Officer, Gail harnesses …

Miguel Moreno is the Account Executive for Small & Rural Business at Impact Washington. He is an accomplished international bilingual senior manager renowned for his expertise in implementing and maintaining Quality Management Systems, process improvement, project management, and fostering strong customer and vendor relations across diverse industr…

Hey there, My Curious Colleagues! 👋 This week's podcast episode (#98) on Tuesday 3/26/24 is one you won't want to miss! 🎧 Join me as I chat with the amazing @Alison Cayne, founder of @Haven's Kitchen. Alison shares her inspiring journey from starting a recreational cooking school in New York's Flatiron District to revolutionizing the way we approac…

Want to turbocharge your SEO strategy for your manufacturing business? If so, join us for this MFG eCommerce Success show where Alma Likic, Marketing Manager, Plitek, and Jaclyn Kolodziej, Growth & Marketing Technical Specialist, IMEC Illinois. Will discuss how Plitek and IMEC worked together to drastically improve their SEO strategies and search r…

Karen Rivera is a Tech Translator with a passion for bridging the gap between business and technology. Her mission is to facilitate seamless communication across diverse teams, from deciphering initial requirements to ensuring successful deployments and integrations. With a background as a seasoned Salesforce/Marketing Cloud Account Engagement Stra…

Are you ready to expand your manufacturing business globally? If you are, join us for this MFG eCommerce Success show where Trish Stuart, VP of Client Solutions at Terralingua will share invaluable insights into overcoming language barriers and cultural nuances, making global expansion easier for manufacturers. Trish will dive into best practices i…

Are you making it as easy as possible for your customers to buy from you? Are you exploring eCommerce solutions to separate from the competition? Damon Pistulka takes on a deep dive discussion on why eCommerce is mission critical for manufacturers to stay competitive by making it EASY to do business with you. Damon Pistulka, a seasoned entrepreneur…

Are you looking at everything possible to maximize your manufacturing company’s innovation? If you want to, join us for this MFG eCommerce Success show where Duncan Glenn, VP of R&D Tax, B10 Capital will discuss some of the R&D tax credits that manufacturing business executives should consider that may help them grow and innovate faster. With over …

s.Do you want to learn how to crawl, walk, run, and fly with Adobe Commerce? Jenifer H. is a Solutions Consultant at Adobe Commerce, where her role involves leveraging her expertise to ensure businesses realize the full value of Adobe's products. Previously, she served as a trusted technical advisor to top-tier clients, conducting in-depth technica…

Are you fully leveraging the power of eCommerce in your manufacturing business? If you want to, join us for this MFG eCommerce Success show where Joseph Maxwell and Jon Guess, from SwiftOtter, Inc., will dive deep into the world of B2B eCommerce and why readiness training might be something you want to consider. Joseph, the visionary Founder and CE…

I thought I'd re-share my Book Opening of Dan Gingiss' latest book: Experience Maker: Creating Remarkable Experiences your Customers Can't Wait to Share"... PS: Exclusive offer created for us by Dan is mentioned in the podcast and below... Enjoy! ********************* I got something in the mail I want to share with you… It’s the new book by my col…

Want to learn how to get more clients through video visibility? Sri Mahabir is a dynamic professional dedicated to enhancing visibility for law and medical professionals through video, social media, and podcasts. With a track record of helping over 200 entrepreneurs share their stories on camera, Sri specializes in creating engaging videos that dri…

Are you ready to make your marketing content stand out from the crowd? If so, join us for this MFG eCommerce Success show where Jordan Yates, the mastermind behind Jordan Yates Marketing, will dive into the ways people can make their marketing content stand out and get noticed! Jordan, a dynamic content creating marketing engineer with a deep-roote…

Ready to learn about marketing strategy must-haves from an industry expert? Gina Tabasso, CEO and President of Barracuda B2B Marketing, embodies a dynamic force in the realm of marketing and communications, driven by an unwavering commitment to authenticity and customer-centric strategies. With a keen eye for detail and a penchant for innovation, G…