Best Stuart Pollock Podcasts (2024)

1
Space on Earth: Broni Lisle on Celebrating Small Wins 52:06

10M ago52:06

52:06

Broni Lisle is a writer, actor, comedian, educator, and songwriter, performing regularly in 'King George' and 'Swing Set' at The Improv Conspiracy theatre in Melbourne. Broni spoke with us about celebrating small wins, straddling different creative outputs, his time spent songwriting in the Catskills (NY), and why seventh gets you wine. At Space on…

1
Space on Earth: Barney Pollock on Playing to Lose 1:14:27

11M ago1:14:27

1:14:27

Barney Pollock spoke with us about studying at WAAPA, learning through acceptance, letting the audience in, taking big swings, and the joy found in playing characters who can't help but self-sabotage. At Space on Earth, we run creative workshops in improv, sketch, stand-up, writing, acting, filmmaking, podcasting, streaming, and producing. Audio ve…

1
Space on Earth: Stuart Daulman on Creating with Spontaneity 57:50

1y ago57:50

57:50

Stuart Daulman spoke with us about creating with spontaneity, Michael Palin, enjoying what you do, and his creative process when it comes to making shows (including utilising AI such as ChatGPT and Midjourney). At Space on Earth, we run creative workshops in improv, sketch, stand-up, writing, acting, filmmaking, podcasting, streaming, and producing…

1
Space on Earth: Millie Holten on Enjoying the Process 1:17:47

1y ago1:17:47

1:17:47

Millie Holten spoke with us about always finding the fun in what you're doing, enjoying the process of creating, the importance of keeping your eggs in many baskets, and not overthinking things. At Space on Earth, we run creative workshops in improv, sketch, stand-up, writing, acting, filmmaking, podcasting, streaming, and producing. To see our upc…

1
Space on Earth: Elizabeth Davie on Finding Joy in Authenticity 1:08:35

1+ y ago1:08:35

1:08:35

Elizabeth Davie spoke with us about show preparation, being at ease with not knowing, playing present, and discovering and embracing your idiosyncrasies. At Space on Earth, we run creative workshops in improv, sketch, stand-up, writing, acting, filmmaking, podcasting, streaming, and producing. To see our upcoming classes, head to spaceonearth.co. W…

1
Space on Earth: Melissa McGlensey on Growth Through Exploration 1:12:04

1+ y ago1:12:04

1:12:04

Melissa McGlensey spoke with us about the importance of growing through exploration, varied creative outputs, following your instincts, how you evolve with your practice, and how no one theatre's teachings should be considered 'gospel'. At Space on Earth, we run creative workshops in improv, sketch, stand-up, writing, acting, filmmaking, podcasting…

1
Space on Earth: Brendan Wan on Producing with Purpose 1:23:06

1+ y ago1:23:06

1:23:06

In his early twenties, Brendan Wan moved overseas and lived in various countries over a number of years. This time away resulted in him refining his creative direction, returning home to Australia with a clear sense of passion and purpose. We spoke with Brendan about how important it is to find your own voice as a performer, the rewards of producin…

1
Our Workshops & Discord 0:47

1+ y ago0:47

0:47

For more information regarding our workshops and everything else we're up to, please head to spaceonearth.co. We run workshops across a bunch of different categories, such as improv, writing, stand-up, sketch, filmmaking, acting, podcasting, and streaming — basically anything within that creative realm. We also have a free Discord server which is c…

1
#27 Samara Toole, CMO of California Closets 45:04

4+ y ago45:04

45:04

By Dispatch

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#27 Kelsey Stuart, CEO of Bloomin' Blinds 32:55

4+ y ago32:55

32:55

By Dispatch

1
#26 Mark Kovich, CEO of Essential Cabinet Group 40:13

4+ y ago40:13

40:13

#26 Mark Kovich, CEO of Essential Cabinet Group by DispatchBy Dispatch

1
Talking about nail places 9:32

6y ago9:32

9:32

Random comments between family.

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#25 The Service Knowledge Gap: Why it Matters and How to Close it (Tauris McBride, CEO Tauris Tech) 44:11

6y ago44:11

44:11

We’re thrilled today to welcome Tauris McBride, the CEO and Founder of HVAC Tutor - a modern way of training HVAC contractors about new practices, policies, and methods.HVAC Tutor - which you can find at tauristech.org - specializes in New York City Refrigeration License Exam Preparation, and New York City refrigeration operating engineer courses t…

1
#24 The Future of Machine Learning and AI in Field Service (Bill Pollock, Strategies For Growth) 47:42

6+ y ago47:42

47:42

We’re here today to talk with Bill Pollock about field service, machine learning, artificial intelligence, customer experience, 2018 trends, and everything field service enterprises should be aware of this year.Bill Pollock is President & Principal Consulting Analyst at Strategies For Growth, the independent research analyst and consulting firm he …

1
#23 How to Standardize Customer Experience as a Franchise 36:25

6+ y ago36:25

36:25

Because of the complex franchise model, there is little to no visibility into the performance of the franchise network. From our research, many franchises face these same three challenges: - Inconsistent brand and customer experiences- Disparate technology solutions- A frequent disconnect between the franchisor, the franchisee, and the customer. Ho…

1
#22 What Makes Successful Digital Transformation? (Michael Blumberg, Blumberg Advisory Group) 33:50

6+ y ago33:50

33:50

Today, we're sitting down with Michael Blumberg (President & CEO of Blumberg Advisory Group) to discuss why digital transformation is the hot topic within the field service space. In our conversation, we talk about:- The typical barriers a company faces when trying to do digitize their business.- How enterprises can push the adoption of digital tra…

1
#21 The Customer Experience Strategy from a Gartner Magic Quadrant Leader (Donna Williams, Mendix) 28:36

7y ago28:36

28:36

Today, we're sitting down with Donna Williams (VP of Customer Success) to review the proven customer experience strategy that Mendix uses. This strategy has helped them become the leader in Gartner’s 2017 Magic Quadrant for Enterprise High Productivity Application Platform as a Service.In today’s discussion we talk about:- Why "Time to Value" is th…

1
#20: Connecting Customer Experience to Business Strategy (Justine Jordan & Taylor Davis, Litmus) 36:18

7y ago36:18

36:18

Today, we're sitting down with Justine Jordan (VP of Marketing) and Taylor Davis (Customer Support Manager) to learn how Litmus - the leading email testing platform - is connecting customer experience to their overall business strategy. In 2015 Justine was named "Email Marketing Thought Leader of the Year" by Direct Marketing Association and is arg…

1
#19 How to Make Unmemorable Experiences Memorable (Renee Cacchillo, Safelite AutoGlass) 22:22

7y ago22:22

22:22

Today, we're learning how Renee Cacchillo, the SVP of Customer, Brand, and Technology at Safelite Group thinks about and approaches customer experience.With more than 15 years of experience, Cacchillo’s background includes delivering results in fast-paced, consumer-focused businesses such as Bob Evans and Mimi’s Café Restaurants, Bath & Body Works/…

1
#18 Why Enterprise Customer Experience Begins with Technology (Jamie Smith, ServiceMaster) 47:02

7y ago47:02

47:02

Today, we're learning how Jamie Smith, the Senior Vice President and CIO at ServiceMaster, a Fortune 1000 company, thinks about and approaches customer experience.Jamie was named the senior vice president and Chief Information Officer in 2015. As CIO, Smith is driving ServiceMaster's IT strategy, services and operations, and aggressively delivering…

1
#17: Why Having a Remote Culture Improves Customer Experience (Nick Francis, Help Scout) 31:57

7y ago31:57

31:57

Company culture plays a large role in delivering memorable customer experiences. If everyone is bought into the mission, you'll have an easier time creating surprise and delight moments. Plus, it will be easier to stay close to the customer's needs and wants.In this episode, we're interviewing Nick Francis, the CEO of Help Scout, a help desk softwa…

1
#16: Why Enterprises Should Focus on Closing the Experience Gap (Luke Williams, Qualtrics) 1:34:17

7y ago1:34:17

1:34:17

Enterprises should be fully aware of the experience gap. The experience gap is the misalignment between how businesses view their own customer experiences, and how their own customers actually view it. In this episode, we're interviewing Luke Williams, the head of Customer experience at Qualtrics, the powerful software that makes sophisticated rese…

1
#15: Creating Customer Loyalty in a Mobile App World (Courtney Austermehle, Modo Labs) 40:46

7y ago40:46

40:46

Where is the future of mobile going? Why do customers want to self-serve themselves? In this episode, we're interviewing Courtney Austermehle (https://www.linkedin.com/in/courtney-austermehle-590b388/), Vice President of Industry Marketing at Modo Labs (https://www.modolabs.com/) - the platform that empowers anyone to create workplace, university o…

1
#14: Why This Unique Marketing Philosophy Creates Loyal Customers (TetraScience) 29:02

7y ago29:02

29:02

How do you create loyal customers?In this episode, we sat down with Lindsey Christensen, (https://www.linkedin.com/in/lindseychristensen), the head of marketing at TetraScience (http://www.tetrascience.com) - the Mission Control for Research and Development teams.In today’s discussion we cover a handful of fascinating topics:- Why she prioritizes h…

1
#13: The Role Customer Experience Plays In The On-Demand Economy (Kurt Wilson, Breather) 43:40

7y ago43:40

43:40

Is customer experience important in the on-demand economy?In this episode, we're interviewing Kurt Wilson (https://www.linkedin.com/in/kuwilson/), the director of customer care and central sales at Breather (https://breather.com/) - the network with over hundreds of workspaces, serving as a complement to the typical office.In today’s discussion we’…

1
#12: Has Customer Experience Changed Over Time? (Ellie Mirman, Crayon) 33:21

7y ago33:21

33:21

Has customer experience changed over time? In this episode, we're interviewing Ellie Mirman (https://twitter.com/ellieeille), the CMO at Crayon (https://www.crayon.co) - the market and competitive intelligence company that provides strategic insights and inspiration for marketers. Prior to Crayon, she was the VP of Marketing at Toast, where she bui…

1
#11: How Being Customer-Focused Helped Build 3 IdeaPaint Products (Jeff Avallon, IdeaPaint) 40:57

7y ago40:57

40:57

Have you ever considered hiring a customer to better improve your product? In this episode, we're interviewing Jeff Avallon(www.linkedin.com/in/jeffavallon), VP of Business Development at IdeaPaint (www.ideapaint.com) - a high-performing dry erase paint that provides people with the space to fully explore their big ideas. This revolutionary product…

1
#10: Why Great CX is Personalized, Responsive, and Trustworthy (Kristen Craft, Ovia Health) 27:57

7+ y ago27:57

27:57

For this episode, we're talking all things customer experience with Kristen Craft, VP of Marketing and Business Development at Ovia Health - the leading maternity benefits program.Kristen has over a decade of experience working for companies like Kaplan, The Parthenon Group, Transparent Language, Wistia, and now Ovia Health. Kristen received her BA…

1
#9: How Network Reps Can Find the Signals from the Noise 24:28

7+ y ago24:28

24:28

We have a special episode lined up for you today. Listen to our healthy roundtable discussion with Eli Rosen and Sam Crowell Richard.We’re discussing:- Why network managers are so valuable.- Why they’re bombarded with too much data.- How they affect customer experience.- How network managers can filter through the loud noise to find the right signa…

1
#8: Why Customer Experience is Everything to SMBs (Dan Slagen, Alignable) 24:50

7+ y ago24:50

24:50

For this episode, we're chatting with Dan Slagen, the CMO and GTM of Alignable - the networking platform for small and local business owners.Dan is one of the most respected and well-known marketers in Boston for his work with Hubspot, Nanigans, and Wayfair. He has been featured on Bloomberg TV, Fast Money, The New York Times, the Wall Street Journ…

1
#7: How to Achieve Better Customer Experiences with Machine Learning (Brian Bell Jr., DataRobot) 37:03

7+ y ago37:03

37:03

How can you deliver better customer experiences with machine learning and predictive analytics?In this episode, we're interviewing Brian Bell Jr.(https://www.linkedin.com/in/brianbelljr), the Lead Software Engineer & Team Manager of Data Science at DataRobot (https://www.datarobot.com) - a machine learning platform for data scientists to build accu…

1
#6: What the IOT means for Lead Management 20:34

7+ y ago20:34

20:34

What does the IOT have to do with lead management? In this episode, we’re letting enterprise and CIO expert, Alex Beletsky reveal all the information you'll need about three enterprise focused topics: 1. Why Lead Management in the OEM space is lagging big time.2. What this "lag" means for enterprise brands.3. What role the IOT plays in the lead man…

1
#3: The Unusual Philosophy of Our CMO 27:04

7+ y ago27:04

27:04

Do you have a personal playbook for life?In this episode, we’re hanging with Dispatch CMO, Corey O'Donnell. We're discussing why perfection is boring, why a good idea is a good idea and why everyone is intelligent and everyone is willing to work hard (3 of Corey's 10 life principles).Remember to get out a piece of paper and a pen because Corey is a…

1
#4: What does the on-demand economy mean for service businesses? 22:29

7+ y ago22:29

22:29

Have you ever wanted an on-demand repairman? In this episode, we’re chatting with Dispatch co-founder, Yaakov Zar. We're discussing what it takes to get that technician to your house in 5-10 minutes, the new technology offerings that are enabling this functionality, and what is preventing the on-demand economy from tapping into the service industry…

1
#5: How Enterprise Brands can be More like Amazon 26:57

7+ y ago26:57

26:57

Do you know what Amazon, Walmart, and Ticketmaster have in common?In this episode, we’re chilling with Dispatch VP of Customer Success, Eli Rosen (twitter.com/erosen).We'll discuss various digital strategies, what IT departments should mean to the CIO and enterprise brands, and what the future of innovative business strategy means in this technolog…

1
#2: The Indicators of Quality Service Experience 19:03

7+ y ago19:03

19:03

What does quality really mean?On today's episode, we’re discussing what the factors of quality are in the service world. We’ll talk about Net Promoter Score, what “being on time” actually means, and we’re answering the general question "is faster always better."Get ready to dive into some data.I hope you enjoy listening as much as I enjoyed chattin…

1
#1: How Enterprises Satisfy the Modern-Day Customer 14:28

7+ y ago14:28

14:28

Service businesses are in trouble.They’re in trouble because of the new standard set by Uber, Yelp, Grubhub, and many others. It’s this new standard of customer service that is creating headaches for enterprises who rely on non-dedicated third party networks.That's what we're solving at Dispatch. We're linking the people, process, and data to creat…

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