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Interview with Craig Bulmer on authenticity, understanding people and where the platypus was discovered (#3)
Manage episode 298242684 series 2955384
1:24 - where the platypus was discovered.
4:22 - if you want to connect you have to think of the other person.
5:56 - being present to connect with people.
9:08 - being vulnerable is about being real without the facade.
11:18 - it takes courage to go first.
12:28 - why we're scared to show our true selves.
14:33 - why take the risk to be vulnerable?
15:51 - performing for approval makes you less likeable.
17:01 - finding the balance between technique and authenticity.
18:44 - why people are important.
19:15 - silo mentality.
19:49 - the right people in the right role.
21:01 - What is DiSC?
25:15 - building rapport.
27:24 - using DiSC and technology to understand people and build relationship.
29:26 - it's important to be aware of each other's style, especially under stress.
29:59 - under stress people resort to comfortable behaviours because of fear.
31:09 - rapport building techniques can be manipulative.
32:51 - it's not about technique, it's about trust.
33:02 - humour is a good technique to build rapport.
34:04 - how to build trust. Is trust given or earned?
36:33 - don't fight resistance, adapt to it.
37:14 - meeting people where they are at.
38:58 - intellectual vs emotional empathy.
40:28 - how stress changes behaviour and impacts empathy.
42:24 - making decisions based on what we want, not what they need.
43:19 - tension between our desires and others' needs.
45:15 - incredibly proud of achievements, but it nearly cost the relationship.
46:00 - re-investing in strained relationships.
48:20 - what we're praised for is often not what's important.
51:21 - selfishness does not make you happy.
52:01 - productive conflict.
52:42 - separating ego from conflicts.
55:02 - what makes us happy.
55:55 - be aware of your own triggers.
56:57 - emotional intelligence is counter-intuitive.
57:58 - excuses for bad behaviour.
59:54 - personal responsibility.
62:58 - expecting people to do things they are not capable of.
64:18 - being a good performer does not make them a good leader - but we promote them anyway.
65:25 - rewarding people for being the best at what they do.
67:37 - you need to understand your people and what drives them.
68:11 - understanding people helps you to better utilise their strengths.
71:46 - last words.
More detailed show notes can be found at https://candourpodcast.com/craig-bulmer
52 episodes
Manage episode 298242684 series 2955384
1:24 - where the platypus was discovered.
4:22 - if you want to connect you have to think of the other person.
5:56 - being present to connect with people.
9:08 - being vulnerable is about being real without the facade.
11:18 - it takes courage to go first.
12:28 - why we're scared to show our true selves.
14:33 - why take the risk to be vulnerable?
15:51 - performing for approval makes you less likeable.
17:01 - finding the balance between technique and authenticity.
18:44 - why people are important.
19:15 - silo mentality.
19:49 - the right people in the right role.
21:01 - What is DiSC?
25:15 - building rapport.
27:24 - using DiSC and technology to understand people and build relationship.
29:26 - it's important to be aware of each other's style, especially under stress.
29:59 - under stress people resort to comfortable behaviours because of fear.
31:09 - rapport building techniques can be manipulative.
32:51 - it's not about technique, it's about trust.
33:02 - humour is a good technique to build rapport.
34:04 - how to build trust. Is trust given or earned?
36:33 - don't fight resistance, adapt to it.
37:14 - meeting people where they are at.
38:58 - intellectual vs emotional empathy.
40:28 - how stress changes behaviour and impacts empathy.
42:24 - making decisions based on what we want, not what they need.
43:19 - tension between our desires and others' needs.
45:15 - incredibly proud of achievements, but it nearly cost the relationship.
46:00 - re-investing in strained relationships.
48:20 - what we're praised for is often not what's important.
51:21 - selfishness does not make you happy.
52:01 - productive conflict.
52:42 - separating ego from conflicts.
55:02 - what makes us happy.
55:55 - be aware of your own triggers.
56:57 - emotional intelligence is counter-intuitive.
57:58 - excuses for bad behaviour.
59:54 - personal responsibility.
62:58 - expecting people to do things they are not capable of.
64:18 - being a good performer does not make them a good leader - but we promote them anyway.
65:25 - rewarding people for being the best at what they do.
67:37 - you need to understand your people and what drives them.
68:11 - understanding people helps you to better utilise their strengths.
71:46 - last words.
More detailed show notes can be found at https://candourpodcast.com/craig-bulmer
52 episodes
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