#316 Laura Norton Commissioning, Primary Care, and Making a Profit

The Business of Healthcare Podcast with Tara Humphrey

This week, Tara is joined by Laura Norton, Chief Operating Officer at North West Leicestershire GP Federation. Laura talks to Tara about the intricate workings of GP federations and their collaboration with primary care networks.

They discuss Laura's extensive background in primary care, shedding light on the complexities and responsibilities of being a commissioner.

Laura also discusses how data-driven decisions shape service commissioning and emphasises the need for services to meet local population needs. Laura also explores the financial sustainability of primary care, the importance of embracing a business mindset, and the vital role of relationships and trust in delivering effective healthcare.

Work with THC Primary Care

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads.

To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations.  I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.

For more weekly insights and advice sign up to my newsletter.

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