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Bonus Material: Customer Service (Part 2 of 2)
Manage episode 122102187 series 99910
Content provided by Ulliance. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ulliance or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Enjoy this bonus material and the Good to Know Podcast will return 2-2-16 for an all new season!
0:50 Introductions
1:03 Skills that make a good customer service rep
1:46 How to effectively address mistakes mending relationships versus fixing problems
3:57 The customer is always right; true or false?
5:12 Managing the dual roles of sales and customer service
6:22 Challenges and advantages of a blended background
66 episodes
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Manage episode 122102187 series 99910
Content provided by Ulliance. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ulliance or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Enjoy this bonus material and the Good to Know Podcast will return 2-2-16 for an all new season!
0:50 Introductions
1:03 Skills that make a good customer service rep
1:46 How to effectively address mistakes mending relationships versus fixing problems
3:57 The customer is always right; true or false?
5:12 Managing the dual roles of sales and customer service
6:22 Challenges and advantages of a blended background
66 episodes
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Similar to The Good to Know Podcast - for Business and Leadership
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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continue reading
The Tai Lopez podcast brings you the best business education straight from the world's top entrepreneurs. I will also review the best books in health, wealth, love and happiness that will help you achieve your maximum potential and live the best life possible.
…
continue reading
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
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continue reading
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The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
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No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
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continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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continue reading
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