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Episode 111 - Expressing Regret Apology
Manage episode 231744666 series 2477520
Content provided by Karen Lin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Karen Lin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Of the Five Languages of Apology, Expressing Regret is probably the most straightforward one. This one is pretty simple, you are pretty satisfied with, “I’m sorry.” An immediate expression of sorrow for causing you pain goes a long way. How do people get this wrong? They combine it with an excuse, “I’m sorry I was late but I got held up at work.” How to fix this bad habit of turning apologies into deflections? "I’m sorry I was late. I did get held up at the office. But that left you in the lurch to handle the kids on your own. That must have really sucked. I’m sorry.” Notice the difference. Stay with the experience of the person who was hurt. Otherwise you come off like an egomaniac “but it wasn’t me" who has to make everything not your fault instead of a sincere "I’m sorry I hurt you.” Want answers? Send your questions, comments and thoughts about life to universe@thelinlife.com Thank you so much for listening to The Lin Life Universe. I hope you’ve been enjoying it. Please leave a review!
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278 episodes
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Manage episode 231744666 series 2477520
Content provided by Karen Lin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Karen Lin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Of the Five Languages of Apology, Expressing Regret is probably the most straightforward one. This one is pretty simple, you are pretty satisfied with, “I’m sorry.” An immediate expression of sorrow for causing you pain goes a long way. How do people get this wrong? They combine it with an excuse, “I’m sorry I was late but I got held up at work.” How to fix this bad habit of turning apologies into deflections? "I’m sorry I was late. I did get held up at the office. But that left you in the lurch to handle the kids on your own. That must have really sucked. I’m sorry.” Notice the difference. Stay with the experience of the person who was hurt. Otherwise you come off like an egomaniac “but it wasn’t me" who has to make everything not your fault instead of a sincere "I’m sorry I hurt you.” Want answers? Send your questions, comments and thoughts about life to universe@thelinlife.com Thank you so much for listening to The Lin Life Universe. I hope you’ve been enjoying it. Please leave a review!
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278 episodes
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Similar to The Lin Life Universe
The daily drama of money and work from the BBC.
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continue reading
Whatever your business conundrum, there’s a TED Talk for that—whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life. Because business evolves every day, and our ideas about it sh ...
…
continue reading
Every weekday, host Kai Ryssdal helps you make sense of the day’s business and economic news — no econ degree or finance background required. “Marketplace” takes you beyond the numbers, bringing you context. Our team of reporters all over the world speak with CEOs, policymakers and regular people just trying to get by.
…
continue reading
Wake-up with America's first news - Host Gordon Deal goes beyond the headlines with the day's first look at news and business news from the U.S. and around the world; bringing a lively blend of intelligent information, humor, and expert analysis to morning radio.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
The Self-Employed Life Podcast (formerly Creative Warriors) provides business and personal development strategies for self-employed business owners that create sustainable success. A community of self-employed and small business owners, entrepreneurs, innovators and ambitious individuals that need creative solutions in business. Being self-employed and a business Warrior is a mindset, a spirit and a challenge. We need a different way of doing business. This is business with a soul. We discus ...
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