show episodes
 
What gets in the way of collaborative, respectful work environments? How can we build teams where everyone can love their work--and working together? Those the questions this podcast explores. In Season Three, Kim and Wesley are back. Also, a name change as we move from “Just Work” to “Radical Respect”. As part of the paperback release of Just Work which is coming out in May of 2024, Kim made major revisions to the text based on all the learnings of the last three years. She also decided to ...
  continue reading
 
Artwork
 
On The Grid is a podcast produced by Zpryme about important issues regarding energy and cities. Hosted by Ricky Murray, we dive into topics and bring on guests to discuss issues affecting utilities, customers, solution providers, and much more.
  continue reading
 
Loading …
show series
 
Some are convinced GenAI will reshape humanity & others that it’s the snake oil du jour. We enter this mire with Anmol Anubhai as our guide and insight into the future of GenAI x product creation as our destination. Join us for a refreshingly grounded conversation on a topic that’s typically full of hype. FOLLOW-UPS – 01:42 The Hyundai Ioniq 5 N Ma…
  continue reading
 
The pressure to repeat history, as in the previous year’s sales for a given product, can be pernicious. We share ideas for unshackling yourself from this weight so that you can avoid, as Marshall McLuhan put it, marching backwards into the future. FOLLOW-UPS – 00:43 Humane is looking for a buyer Coffeezilla on the Rabbit R1 NOMOS at Watches & Wonde…
  continue reading
 
The concept of fan service, which originated in anime and is now common across media, has pervaded the world of product creation as well. We discuss what it is & why it’s vital to serve your customers without pandering to them. FOLLOW-UPS – 01:11 Progressive Complexity (aka Progressive Disclosure) THE PERILS OF FAN SERVICE – 03:50 Star Wars: Fired …
  continue reading
 
When it comes to products and product innovation, in our new era of higher-for-longer interest rates, enough *is* enough. FOLLOW-UPS – 01:23 iOS spacebar meme Windup Watch Fair San Francisco Steven Pinker is wrong about violence and war ERA OF EASY MONEY IS OVER – 12:02 The Era of Easy Money Is Over. That’s a Good Thing. The Price of Time CASE STUD…
  continue reading
 
Daniel Kahneman, credited as a grandfather of behavioral economics, passed away in March, and we devote this episode to an unfiltered discussion of his legacy through a product lens. KAHNEMAN’S LEGACY: THE BULL CASE – 01:55 NY Times obituary of Daniel Kahneman KAHNEMAN’S LEGACY: THE BEAR CASE – 03:40 The “Nudge” of the Obama Era Was Always Neoliber…
  continue reading
 
A decade ago, design thinking was all the rage across the corporate world. But, today, it's widely derided as a failed experiment. Is there still a place for design thinking or is it an idea whose time has passed? FOLLOW-UPS – 01:56 Time to Learn Hublot at Watches & Wonders 2024 Cartier Santos-Dumont Rewind JLC at Watches & Wonders 2024 Should Prod…
  continue reading
 
Apologies for our delay this week! In this episode, with the Watches & Wonders show around the corner, we talk watches & the broader lessons we can draw from a product category rooted entirely in emotion. WRIST CHECK – 02:16 IWC Pilot’s Watch Chrono Top Gun Ming 37.07 Halios Raven In-House vs. Off-the-Shelf Movements Idris Elba Wears a $500 Watch J…
  continue reading
 
This week, we tackle a thorny topic: Should products be political? And to be clear, we don't mean brand messaging. Instead, our focus is products, and whether makers should intentionally imbue their products with their politics. FOLLOW-UPS – 01:15 Eno—a groundbreaking generative film by Gary Hustwit Apple Vision Pros & Cons Hugo Barra on Apple Visi…
  continue reading
 
In the latest episode of Zpryme on the Grid, Zpryme and Froliq CEO and Co-founder speaks with 4Liberty CEO, Sharelynn More during DistribuTECH 2024 in Orlando, Florida. Tune in to hear Sharelynn's career journey, 4Liberty's mission and commitment to customer greatness, and her key insights about the future of utility industry.…
  continue reading
 
Musician Brian Eno defined a scenius as “the intelligence of a whole operation or group of people,” in contrast to the classic archetype of the lone genius. We debate scenius vs. genius in the context of product—is one more conducive to innovation than the other? FOLLOW-UPS – 01:42 The Mentats in Dune McDonald's ordering system suffers McFlurry of …
  continue reading
 
This week, we talk restomods. It’s a concept born of the automotive world—extending the life of a classic car by modernizing it—but we discuss the potential to apply this idea to categories beyond cars. With sustainability now a must-have in product creation, we believe the restomod concept is ripe for mainstream adoption. FOLLOW-UPS – 01:24 Behind…
  continue reading
 
This week, we discuss the tension between integrated in-car UX platforms vs Apple’s CarPlay & Android Auto. When, if ever, does it make sense to give up control of your product experience? FOLLOW-UPS – 02:21 Tesler’s Law, aka Conservation of Complexity Theodore Leavitt on Marketing Myopia @geoffbaron: The difference between PMs & developers @tr3v: …
  continue reading
 
This week, we dive into Ernest's career as a product manager/product marketer and discuss what a product manager does, how to sift meaningful insights from the noise, how to enter the field & much more. FOLLOW-UPS – 02:25 Surprised by the Hot Hand Fallacy? Imagined Consumption Reduces Actual Consumption I placed too much faith in underpowered studi…
  continue reading
 
This week, we dive into Joachim's career as an applied microeconomist. What does an applied microeconomist do, how is it relevant to product innovation, how do you enter the field, and much more! FOLLOW-UPS – 01:43 Margaret Heffernan: A Bigger Prize Ed Catmull on The Hungry Beast and the Ugly Baby WTF IS AN APPLIED MICROECONOMIST? – 08:44 David Hum…
  continue reading
 
In this episode, we challenge tech industry dogma around A/B testing & Minimum Viable Products (MVPs), and propose alternatives better suited to today’s post-low interest rate economy. FOLLOW-UPS – 01:41 Apple Vision Pros & Cons How to book a Vision Pro demo at an Apple Store Apple Vision Pro has finally made virtual reality worth it First insights…
  continue reading
 
Kim and Wesley talk to workplace culture expert Denise Hamilton about her new book, Indivisible: How to Forge Our Differences into a Stronger Future. Denise reads passages from her book, prompting some real conversations. Are you trying to figure out how to gear up mentally for this election year? Denise's new book will help you! Denise Hamilton is…
  continue reading
 
We dig into the perils of crossing over from niche to mainstream. How can a brand built on a niche product or service successfully expand its appeal? Should this even be an aspiration? FOLLOW-UPS – 01:24 “Low-Resource” Text Classification 78% MNIST accuracy using GZIP in under 10 lines of code MNIST by zip Clustering by compression Kolmogorov compl…
  continue reading
 
Ernest & Joachim dive into the dilemma faced when a promising business opportunity conflicts with your own or your company's values. The duo offer perspectives on how to navigate this conflict, including tools you can apply to your day-to-day work making products. FOLLOW-UPS – 01:15 History of Jobs-to-Be-Done WHEN VALUES & OPPORTUNITY COLLIDE – 02:…
  continue reading
 
Ernest & Joachim share a deep-dive on the jobs to be done approach to customer-centric product & service innovation. They explain what it is & why it matters, share real world examples of jobs-to-be-done in action, and highlight situations where it might not apply. FOLLOW-UPS – 01:11 Apple Vision Pros & Cons Disconnect Blog & Newsletter Tech Won't …
  continue reading
 
Failing to call people on their BS breeds problematic overconfidence that can harm collaboration and team confidence, especially among team members who are systematically disadvantaged. In this episode, Kim and Wesley discuss bloviating BS with Hollywood attorney Tyler Chou, who shared her experience working under a boss with no entertainment exper…
  continue reading
 
Ernest & Joachim debate Apple Vision Pro: Does it represent “the beginning of a new era for computing,” or will it offer more proof that VR is an answer to a question no one’s asking? E & J then highlight lessons that can be applied to anyone in the business of making products, irrespective of category. CONTEXT ON SPATIAL COMPUTING – 00:34 WWDC 202…
  continue reading
 
Many of us have experienced the office "bloviating BSer," an overconfident coworker who takes up more than their fair share of airtime in a meeting, even though they are often not the most informed person in the room. In this episode, Kim and Wesley discuss this behavior with Minette Norman, who shares how a bloviating BSer drove her to leave the s…
  continue reading
 
Get to know Ernest & Joachim, hear their hopes and dreams for Learn, Make, Learn, and get their first-ever weekly recommendations! INTRODUCTIONS Meet Joachim – 01:00 Meet Ernest – 10:21 PRODUCTS WITH A POINT OF VIEW – 18:51 OUR HOPES FOR LEARN, MAKE, LEARN – 23:53 WEEKLY RECOMMENDATIONS – 26:55 Joachim – Telehack Ernest – Lavinia Text of Ursula K L…
  continue reading
 
People don't care how much you know, unless they know how much you care. As a leader, you should give out that care, taking the time to pause and consider if your feedback delivery is coming across in the way you intend. In this episode, Kim and Wesley chat with Ron Carucci, who reflects on how giving feedback at the bank made him grapple with his …
  continue reading
 
We're constantly bombarded with the message that leadership and bullying go hand in hand. But in reality, bullying destroys the workplace environment, making it impossible for employees to do their best work. In this episode, Kim discusses workplace bullying with Janice Omadeke, who reflects on the emotional duress caused by a bullying boss early i…
  continue reading
 
A leader’s job is to foster an environment where people can collaborate productively. Prejudice, a belief that some sort of false stereotype is true, gets in the way of a respectful workplace culture. In this episode, Kim and Wesley discuss prejudice with Dr. Tina Opie, who shares her experiences with prejudice from her time as the youngest employe…
  continue reading
 
From a young age, we're taught the golden rule: treat others as you would like to be treated. In this episode, Kim and Wesley advocate instead for a platinum rule approach, which encourages treating others as they would like to be treated, acknowledging that every person has different needs and preferences. Wesley draws upon his experiences as a ne…
  continue reading
 
In this exclusive episode of On the Grid, Zpryme and Froliq CEO and co-founder, Jason Rodriguez sits down with Zeina El-Azzi, CEO and founder of Gage Zero to chat about her founder journey, Gage Zero's mission to advance fleet electrification, the state of female entrepreneurship, and how Austin has become a global clean tech leader.…
  continue reading
 
On today's On the Grid episode, the Director for the NREL Joint Institute for Strategic Energy Analysis Liz Doris joins us to discuss the evolving decarbonization landscape among utilities. We dive into various aspects of America's zero carbon journey including tech, agriculture, equity, and much more.Follow Liz's work and NREL's American Made Chal…
  continue reading
 
There's no doubt: Pointing out bias is awkward. That's why it's helpful to make bias disruption a norm. In this episode, Kim and Wesley discuss how to disrupt bias with Dr. Philip Hickman, who shares a story revealing how parental biases can impact the school environment and student wellbeing. Bio: Dr. Phil, is a renowned educational expert, EdTech…
  continue reading
 
Want to help your team change unproductive, biased patterns of thought? One of the best things you can do is sit down with them and explain why you think doing so is essential to a collaborative, respectful working environment. In this week's episode, Kim and Wesley speak with Matt Abrahams, who shares his experiences facing bias as the only dad am…
  continue reading
 
How can you teach your team to disrupt bias? The key is for leaders to not teach their teams about bias as an abstraction, but to teach them how to disrupt the specific biases relevant to their employees. In this episode, Kim and Wesley discuss different ways of preventing bias with Kasia Musur, who shares her journey to realizing that toxicity is …
  continue reading
 
Creating a just workplace requires institutional courage and a leadership commitment to take action on behalf of those who trust or depend on the institution— even when it’s unpleasant, difficult or costly. In this episode, Kim and Wesley discuss how to build a just workplace with Delia Grenville, who shares a story about how institutional betrayal…
  continue reading
 
Preventing bias, prejudice and bullying may feel like the inevitable, given the prevalence of these attitudes. That’s why it’s important that when these problems do occur despite your best efforts, you respond in a way that makes it less likely they will happen again. In this episode, Kim and Wesley discuss managing these workplace challenges with …
  continue reading
 
A leader doesn’t have to choose between collective results and each person’s individuality. In fact, you can’t get one without the other. The strength of the team is the individual, and the strength of the individual is the team. As a leader, it’s your responsibility to do what you can to prevent bias, prejudice and bullying from destroying respect…
  continue reading
 
Today On the Grid goes Off the Ground as Erin talks with Ernest Huffman, Aviation Planning and Education Program Manager at North Central Texas Council of Governments. Their discussion covers the future of the aviation workforce, technological disruptions, and the ways that the energy industry and aviation industries intersect. We know you have a c…
  continue reading
 
Every workplace challenge requires utilizing a different tool. “I” statements invite the person to consider your perspective, challenging bias. “It” statements draw a boundary that a person should not cross in the face of prejudice while “you” statements push bullies away. In this episode, Kim and Wesley chat with Minda Harts, who shares her experi…
  continue reading
 
How do you diversify the workplace? Former Opentable CEO Christa Quarles found that it’s about more than meeting quotas: Workplace leaders instead have to focus on fixing the process. In this episode, Kim and Wesley speak with Christa about her strategies for increasing gender diversity at Opentable. She also shares tips for overcoming imposter syn…
  continue reading
 
Bullies are trying to hurt someone: Pointing out the pain they are inflicting doesn’t make them stop and may encourage them to double down. A “You” response — “What’s going on for you here?” or “You need to stop talking to me that way” — puts you in the active role, making it clear that you will not tolerate abuse. In this episode, Kim and Wesley s…
  continue reading
 
Unlike bias, prejudice is a conscious belief, usually incorporating an unfair and inaccurate stereotype. When addressing prejudice, “It” statements are a useful way to draw a boundary between a person’s freedom to believe what they want and their right to impose their beliefs on others. In this episode, Kim and Wesley speak with Omar Gallaga, who s…
  continue reading
 
How should you respond when you notice bias in the workplace? "I" statements offer a lens for understanding, encouraging the person to notice their mistake and learn from your perspective without calling them out. In this episode, Kim and Wesley speak with Russ Laraway, who shares a story about experiencing "mobbing," a form of bullying, when he wa…
  continue reading
 
With new technologies, increasing prices, and greater expectations, the utility-customer relationship is growing and evolving. An important piece of the conversation is customer trust, and what better way to gain trust with customers than to address affordability? Kevin Savage of Deloitte Digital joins us On the Grid to tackle some hard truths and …
  continue reading
 
What gets in the way of Radical Respect? Kim reads a passage from the book about a "toxonomy" that can help you figure out what exactly is happening so that you can figure out what to do about it. Wesley comments, and then shares a story about a hotel manager who wouldn't allow him to check in. The manager claimed it was because he was local, but t…
  continue reading
 
How do you know whether what you are experiencing is bias, prejudice or bullying--or none of the above? Kim reads a story about an experience she had; guest Kate Holterhoff and co-host Wesley give her some feedback on the story. Then Kate shares a story about an experience she had. Come give it a listen and let us know what you think was going on t…
  continue reading
 
Wesley and Kim talk with guest Laura Holmes about how bias, prejudice and bullying get in the way of Radical Respect. Laura shares a story about the fact that people use the "private note to manager" feature in 360 products to submit non-transparent feedback about Black women much more often than they use it for other employees. Laura Holmes is a d…
  continue reading
 
Loading …

Quick Reference Guide