PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.

Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers. Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more. The host ...

Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.

Welcome to "CX On Demand" - Inspiro's official podcast, where we discuss and provide executive insights on anything and everything about customer experience (CX) management.

The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!

Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.

The UFO Rabbit Hole Podcast is a structured, science-based deep dive into the phenomenon. Grounded enough for skeptics, accessible for newbs, and deeply researched enough for seasoned ufologists. There are no agendas and no sensationalism—just a no-nonsense overview of everything we know so far, so that you can decide what you think for yourself. New to the UFO topic and don't know where to start?This podcast was created so that you can start on episode one with no prior knowledge and get up ...

The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.

In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!

This show is devoted to helping you connect more deeply to those you work with, by providing actionable tips you can take, today, to get more accomplished in your professional life.

Welcome to the JeffMara Podcast. I like to have conversations with people from all walks of life and talk about their paranormal stories, theories and experiences! These stories could be near death experiences, alien abductions, psychics and more. This is a daily podcast! Support this podcast: https://podcasters.spotify.com/pod/show/jeffrey-s-reynolds/support

Welcome to Always On CX:EX, the podcast designed specifically for Contact Center and IT leaders like you. We know that your role is pivotal in ensuring seamless support for both your contact center reps and your valued customers, all while managing the intricate web of technology that keeps everything running smoothly. In each episode, we dive deep into strategies and insights aimed at helping you continuously elevate your customer experience, enhance your agent experience, and maintain the ...

With all of the advancements in technology, why is customer service getting worse instead of better? That is the key question “Your Call is Very Important to Us” seeks to answer. Please subscribe to the podcast on the platform of your choice. You can also visit our YouTube channel at: https://www.youtube.com/@yourcallis. Do you have a customer service fail you'd like to share? Would you be interested in sponsoring an episode? Want to just reach out and provide some feedback? Feel free to dro ...

ResearchPod science podcasts connect the research community to a global audience of peers and the public, raising visibility and impact. www.researchpod.org. All content is shared under the Creative Commons CCBY-NC-ND 4.0 licence. For further information, email contact@researchpod.org

Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where p ...

Cloud-based collaboration and communications are delivering experiences that are transforming our economy and shaping our lives. But to benefit from the Experience Economy and build an enduring advantage, organizations must think beyond yesterday’s strategies and solutions. The Experience invites you to join thought leaders across the business for thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of expe ...

The Next Gen Call Center interviews leading subject matter experts to discuss the most important trends, technologies, and best practices shaping the call center landscape.

A show about mental health & spirituality. Host Sherianna Boyle is the author of ten books including her latest: Energy in Action: The Power of Emotions & Intuition to Cultivate Peace & Freedom. Find her services, books and Energy in Action course at sheriannaboyle.com. Visit sheriannaboyle.com/contact to learn more about advertising on the show.

a guy who talks about films, books and random thoughts hosted by Thiyagarajan Elumalai. our Instagram link: https://www.instagram.com/thiyaguchronicles/?igshid=YmMyMTA2M2Y%3D contact me at thiyaguhawker@gmail.com

This podcasts for beginners and intermediate learners provides small episodes in german, with slow pace and a relaxed vibe! It can be a great daily tool to support your german learning (e.g. in addition to a course) or just get you accustomed to the sound of the language. A long the way you'll learn interesting things about everyday topics, but also german culture, politics and history. There will be new episodes every monday. Transcripts can often be found in the show notes. I would be happ ...

On our show we discuss contact center services (CCaaS) and the companies, technologies, processes and people that impact the customer's experience with your contact center agents and your brand.

The man who likes to chat about movies, tv, and other media sources. Have fun talking about movies etc,. hearing others' opinions and his as well. Hangout with the man with a vision of movies, on how they are made and how the audience reacts to movies. Let's experience the movie zone and hear what I have to share with you. So listen in on The Show.business email contact- gflickexperience@gmail.com

Are you an online retailer shipping packages internationally? "Outside the Box" is Asendia USA's podcast educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint. • Are you struggling with navigating international customs clearance? • Want to learn how to reduce your global shipping costs? • Need to improve your transit times for a better shopper experience? • Interested in learning about online shopper behavior in other countrie ...

The CX Show is Glia's podcast on Customer Experience. In each episode, we'll be speaking to senior business leaders to understand the importance and influence of the customer experience on overall business success.

Backcountry hunters talking backcountry hunting. Join us for a lively discussion on a variety of topics related to hunting big game in the mountains. We'll be talking tactics, sharing lessons learned, swapping stories, interviewing individuals from the hunting industry, hearing the hunt stories of everyday hunters (including our podcast listeners), and getting into the nitty-gritty of backpacking gear, hunting gear, and bow/rifle setups. Contact us at any time with your questions or feedback ...

In this podcast we will share powerful journeys of birth givers with the goals of lifting the veil on the birth experience, healing through sharing, and beginning an open conversation to strengthen trust and promote transparency between birthing people and health care providers. Contact me at: birthjourneysRN@gmail.com

Are you looking for a hilarious Star Wars podcast that talks about obscure and fascinating subjects related to that galaxy far, far away? Do you want one that includes questionable impressions of Obi-Wan Kenobi? Are YOU searching for a show that keeps you up to date on all things George Lucas Super Live Adventure and does a year long tribute to Attack of the Clones? Then you should be listening to Blast Points Podcast! Join Jason and Gabe as they dive into some of the strange mysterious corn ...

For emotional wellness and personal growth... listen to this podcast by Dipanshu Rawal where he interviews industry experts and shares his own notes too. Dipanshu Rawal is a life coach and coach mentor. Get in touch with him at contact@dipanshurawal.com

Hi! My name is Chris LeMasney. My co-host Austin Pelosi and I casually discuss classic rock albums while also going off on a few tangents. As I will mention in each episode, neither of us are experts on the albums. We are just two friends who enjoy having conversations about our favorite artists. If you like listening to us talk, give us a download. You can also contact us at fantasticclassics1@gmail.com for any questions or comments. Thanks for checking us out!

Welcome to our podcast channel, the place to find out more about our school and where we'll be speaking to staff, pupils and parents so that together we're all connected. If you have any questions please contact the school through the main website.

Do you ever wonder if we survive death? Join me as I delve into compelling evidence that shows our consciousness continues when our body dies. Explore near-death experiences, reincarnation, mediumship, and other fascinating phenomena through insightful discussions with researchers and individuals who have had remarkable experiences. Prepare to reevaluate how you perceive life and death as we journey through these intriguing topics. Support the podcast on Patreon https://www.patreon.com/ourpa ...

The Total KnockOut Experience is a weekly syndicated show with a mix of pop, rock and indie. Featuring new single and album releases, rare remixes. If your stations wants to air this program contact me via tkoexperience@outlook.com

Nothing fancy here — just the simple audio diary of a girl in space. Also, there’s this weird and potentially ominous light in the distance that seems to be growing steadily closer. Listen for science, guns, trust, anti-matter, truth, beauty, inner turmoil, and delicious cheeses. It’s all here. In space.

We contact your leads and schedule them for new patient appointments, using the perfect blend of AI, Automation, and Human Personal Touch.

Join us each week as we interview unique perspectives across the baseball industry! From players to coaches to writers and beyond, we talk with exciting guests hoping to gain insightful perspective on the game we love. Through our passion for the game of baseball we hope to serve as an informative and entertaining platform to give a voice to people around the sport. Listen to our array of hosts as they join our founder Dylan Campione in touring the inner workings of the baseball world! To re ...

We talk with people from across our vibrant planet who have something stimulating to share. Big subjects like Consciousness, Extra-terrestrial Contact and Spirituality. We talk with channelers, mediums, researchers, starseeds and experiencers. Learn different perspectives on our human experience, our Soul Journey and Ascension concepts. These could be the most important topics for humanity to understand right now. Or maybe not. You decide. 'Off World Link' is all about exploring human and of ...

contact us at veganvoidcast(at)protonmail.com

Our podcast is all about relationships. We talk frankly about the challenges of marriage, single life the separated and divorced. If you have a story to share about your relationship journey please contact us through facebook.

A Star Wars podcast hosted by Ally Andrews discussing all aspects of Star Wars from the animated and live action series, films, and books to deeper looks at specific characters, story choices, and themes. You can contact at knightsofwrenpodcast@gmail.com

Community Care editors and expert guests discuss the latest research, theories and practice issues, and look at what they mean for social workers.

Interviews about the experiences of Hospital at Home colleagues. You can contact the team by emailing his.communitycare@nhs.scot.

A podcast where we play every Final Fantasy, using recordings from actual play sessions mixed with commentary from our future selves. Hosted by Jeff Eckman and Ryan Kasmiskie. Contact: nockatpodcast@gmail.com or @NOCKATpodcast, or support the show at patreon.com/nockat! Merch: etsy.com/shop/nockat

How does work culture shape human behavior and experience? How do humans create cultures? From uncomfortable truths to heart-to-heart conversations, Culture First uncovers what it really takes to build a better world of work. We all aspire to rise above the day-to-day commotion and bring more humanity into our work lives. Our host Damon Klotz is dedicated to understanding how we find meaning in our work and how to better the experience humans have within organizations. Join him as he explore ...

Ateret Israel, under the direction of Rabbi Binyamin Jadidi has been promoting the vitality of Jewish religion, culture and lifestyle. Rabbi Jadidi presents many seminars and lectures for both families and young professionals in order to assist and to guide them in their personal life and professional goals and aspirations, especially in marriage. To dedicate or sponsor a podcast or series, please contact us at: ateretisrael@yahoo.com Tune in to our radio station; Radio Kol Haneshama, on the ...

Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today! CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC is const ...

Welcome to our podcast channel, the place to find out more about Bancroft's school and where we will be speaking to staff, current and former pupils and parents. If you have any questions please do contact the school through the main website.