Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Eric Rea, CEO of Podium where we discuss: The rise of the A.I. employee in car dealerships, Hack to converting 99% of customers, Raising $420M for the future of A.I. and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Uber for Business - Wi…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sanjiv Yajnik, President of Financial Services at Capital One where we discuss: Secrets of the #1 auto lender, How to scale to 100M customers, What's next for car ownership, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Lotlinx - Get …

Allie Peters is a dynamic leader in the automotive industry, currently serving as the Vice President of Service Operations for Cavender Auto Group. With over 13 years of experience, Allie has a unique path that started with a degree in communication and psychology and led her to become one of the most respected figures in her field. Recognized as o…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Chase Abbott, VP Sales at Cox Automotive where we discuss: How car buying is evolving, the future of dealership technology stacks, the #1 killer of car deals, and the secret playbook to getting a dealership's attention. This episode of the Car Dealership Guy Podcast is br…

Bernie Moreno, US Senate candidate, joins the Car Dealership Guy podcast to discuss the car market and why he should be the next Senator from Ohio. Bernie Moreno's campaign website: https://berniemoreno.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on th…

Welcome to the third episode of The Car Dealership Guy Market Update—Brought to you by Edmunds. This segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed. From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more infor…

How can accurate appraisals transform your dealership’s profitability? Are you leveraging fixed ops to maximize your margins? In this episode we dive deep into these critical questions with Micah Tindor, Senior Director of Strategic Planning at Cox Automotive, Kelley Blue Book Instant Cash Offer. Micah Tindor is a seasoned expert in strategic plann…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Chris Nihan, President of EVready Energy where we discuss: The inconvenient truth about EV charging stations, whether the US power grid can handle electrifying all cars, the EV tariff costing dealerships $100M a year, best automaker EV charging programs and much more. Thi…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeremy Nowling, Head of Digital Retailing, Rohrman Auto Group where we discuss: Beating the algorithm to sell more cars, How to "sell to zero", dealers adapting to catastrophe, where A.I. is actually adding value and more. This episode of the Car Dealership Guy Podcast is…

Tiffany Peeler is the Vice President of Sales and Operations at Brooke.ai. With a deep understanding of the automotive industry, Tiffany leads the charge in integrating advanced digital voice assistant technology into service scheduling. Her insights and experience have been instrumental in developing Brooke.AI 2.0, a tool that promises to enhance …

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Shiv Dutt, President, U.S. Marketplace at OPENLANE, where we discuss: Wholesaling 1.3M cars a year, buying cars at 2:00 AM, why the gap between buyers and sellers is widening and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Lotlinx - Get…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Len Short, co-founder of Lotlinx where we discuss: The secrets to dealership profitability, racing Porsches with VCs, Markdown doom loops, Is there a crystal ball for aged inventory? and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Cars …

Aaron Watters is the visionary President of OEM Interactive, a purpose-driven fixed ops digital marketing agency. With a career spanning decades, Aaron has dedicated himself to creating environments where both employees and partners thrive. His latest venture, FixedOpsJobs.com, is a testament to his commitment to solving industry challenges and fos…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Aaron Zeigler, President of Zeigler Auto Group where we discuss: Leading a $2B dealer group, how anyone can run a $100M business, addictions in the dealership, will November make or break the car biz? This episode of the Car Dealership Guy Podcast is brought to you by: Au…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Mark Boyd, a prolific automotive tech entrepreneur where we discuss: the next $300m auto tech exit, Why great ideas don’t = success, should dealers incubate tech startups? And the rise of “vulture capitalism”. This episode of the Car Dealership Guy Podcast is brought to y…

What if you gave every customer a $5 gift card to enjoy a coffee at the cafe down the street while they waited for their vehicle? In this episode, the crew is coming in hot with game-changing tips and advice for shop owners to create unforgettable customer experiences and a vibrant presence within their local communities. Tune in to get access to c…

What makes a successful automotive service department? How do industry leaders stay ahead of the curve in a rapidly evolving market? Join me, Ted Ings, as I dive deep into these questions and more with two remarkable guests Ed Roberts who is the Chief Operating Officer at Bozard Ford Lincoln, and Damon Egan Serving as the Service Manager at Sherwoo…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with George Saliba, Dealer Principal at J&S Mitsubishi where we discuss: why he's livestreaming car buying to thousands, how dealers can kill on social media, is the Cybertruck a flop? and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Car Deal…

Welcome to the Car Dealership Guy Podcast. In this special episode, I'm hosting a panel of cyber security experts, dealers, and industry insiders where we discuss: A cyber attack testing a trillion dollar industry,"spearfishing", what’s at stake and where do dealers go from here? This episode of the Car Dealership Guy Podcast is brought to you by: …

David O’Brien is a visionary in the automotive service industry, with a rich history of innovation and leadership. As the Co-Founder and Board Chairman of Quantum5, he has been instrumental in reshaping how dealerships approach service operations, customer retention, and team collaboration. His experience spans from being part of the legendary Pat …

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Charles Mizrahi, Head of Automotive Partnerships at Uber, where we discuss evolving the customer experience at dealerships, killing the courtesy shuttle, how dealers hacked Uber, and much more! This episode of the Car Dealership Guy Podcast is brought to you by: AutoFi - …

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jenni Newman, Editor-in-Chief of Cars.com where we discuss: Why automakers are building in the US again, What car brand makes the most American cars, and Something big is happening in Lincoln, Alabama. This episode of the Car Dealership Guy Podcast is brought to you by: T…

Anne Lister is a seasoned Service Manager at Williams Auto Group with over 12 years of experience in the automotive industry. Before joining Williams Auto Group, Anne spent 15 years in personal lines insurance. Her journey into the automotive sector was unexpected, but she quickly found her passion for fixed operations. Anne is known for her dedica…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Randy Parker, CEO of Hyundai Motor America where we discuss: leading the fastest-growing car brand in America, Investing $1B in new dealerships, A solution for fast charging? The Future of FSD for Hyundai. This episode of the Car Dealership Guy Podcast is brought to you b…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Amitay Kalmar, CEO of Lendbuzz where we discuss: Why consumer financing is broken in the US, Handling 1.5B in auto loans, Auto lenders pulling out of the market, Why Tesla loan performance is so puzzling. This episode of the Car Dealership Guy Podcast is brought to you by…

Rob Leary is the Director of Sales at BG Products, Inc., where he oversees a robust network of over 800 representatives across North America. With extensive experience in the automotive industry, Rob brings invaluable insights into maximizing dealership profits through innovative warranty analysis solutions. Today, we delve into an essential yet of…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jimmy Houle, CEO of Groupe Lallier where we discuss: Why the Canadian Gov’t is the best car salesman, Selling 7,000 cars a year in Quebec, What’s stopping Carvana in Canada… for now, Exporting cars to the US for massive profit. This episode of the Car Dealership Guy Podca…

Launching a successful auto repair shop is no small undertaking, but getting off on the right foot can make all the difference. Establishing the right tools and processes early on can lead to long-term benefits—more efficient operations, improved organization, an enhanced customer experience, and better insights into the business. It's also about c…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tony Wanderon, CEO of APCO Holdings, home of EasyCare, where we discuss: Creating unusual profit opportunities in automotive, Why service claims for EVs are shocking, Mechanics making more than attorneys?, The growing cyber threat for cars. This episode of the Car Dealers…

How can technology bridge the trust gap between dealerships and customers? What role does flexibility in digital retailing play in modern automotive sales? Can technology truly revolutionize the fixed ops experience? In today's episode, we sit down with Kerri Wise Chief Marketing Officer at AutoFi and President of Women of Color Automotive Network …

Welcome to the third episode of The Car Dealership Guy Market Update—Brought to you by Edmunds. This segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed. From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more infor…

What if understanding your team's unique behavioral profiles could revolutionize your company's culture? Join us as we sit down with Tracy Kawa, a key player at VTech Dealer IT who has developed an innovative behavioral assessment tool that is transforming team dynamics. Tracy shares her journey from observing human behavior to creating an assessme…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we discuss: The future of EVs in America, Car market says “What recession?”, Why 70% of EV owners will never go back, How China is tipping the scales on EV production and much more! This episode of the Car De…

How do you transform service advisors into confident, customer-centric professionals? What can a simple walk-around reveal that might save lives? In this special episode, I, Ted Ings, have the pleasure of hosting Mike "Mikey B" Bauer, Corporate Trainer at BG Products, Inc. Mikey B brings a wealth of knowledge and experience, transforming the landsc…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Michael Kelley, General Manager of Bourne's Auto Center, where we discuss: How to build a used car dealership empire, Crushing $125M in sales in one location, "Cigars and P&L statements", Turning recon into a profit center and much more! This episode of the Car Dealership…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nate Mihalovich, CEO of The Lasso where we discuss: His journey from $300M exit to transforming how dealers buy cars, Which retailers pay the most for customer trade-ins, surprising dealership growth hacks, How dealers out-compete Carmax and Carvana and much more! This ep…

Dawn Newsome is a seasoned automotive professional with nearly two decades of experience at Vaden Automotive Group. Based in Savannah, Georgia, she has climbed the ranks to become the Vice President of Fixed Operations. Dawn's journey is marked by her dedication to her career, her role as a mother, and her passion for mentoring the next generation …

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Rita Case, CEO of Rick Case Automotive where we discuss: Secrets to building the largest Honda store in the U.S., Betting big on small brands, How leasing took over Florida, becoming a philanthropist disguised as a car dealer and much more! This episode of the Car Dealers…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Robert Ourisman Jr., CEO of Ourisman Automotive Group, where we discuss: Going from marketing star to CEO, selling 20,000 cars a year, fixing the Cherokee 4xe sales slump, where he's heavily investing, fighting with automakers on inventory allocation and much more. This e…

Randall (Randy) Koch is the VP of Partner Development at OEM Interactive, an industry leading marketing company. Randy brings a wealth of Automotive and e-commerce experience and expertise that is passionate about driving growth and building strong relationships within the industry. 👉 Register for the upcoming Fixed Ops Roundtable Event What we dis…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Melissa High, VP of LoJack where we discuss solving the car theft epidemic, over 1,000,000 vehicles stolen last year, why auto insurance premiums are ripping, brands not at risk of vehicle theft, and much more: This episode of the Car Dealership Guy Podcast is brought to …

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Andrew Wright, Managing Partner of VINart Dealerships where we discuss: What's next for the Hyundai/Amazon partnership, selling 6,000+ cars yearly in one county, whether dealers and car makers still need each other, and much more. This episode of the Car Dealership Guy Po…

Online reviews — get them...or die? In this episode of the Tune Up Podcast, the crew discusses why it is critical for automotive shop owners to own and manage their online presence. Learn about the obvious (and not so obvious) benefits of gathering and responding to customer reviews and discover some practical steps to boost your online reputation.…

Are dealerships leaving money on the table by outsourcing glass services? Dive into the latest episode of the Fixed Ops Roundtable, where we uncover how bringing glass services in-house can be a game-changer for customer satisfaction and revenue growth. In this episode I sit down with Mark Haeck, the Vice President of Business Development at GMS Gl…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeremy Beaver, CEO of Del Grande Dealer Group (DGDG) where we discuss: Running a dealership like a tech company, Selling 30K cars per year, Why AI isn’t working today, The future of Carvana and much more. This episode of the Car Dealership Guy Podcast is brought to you by…

Welcome to the second episode of The Car Dealership Guy Market Update—Brought to you by Edmunds. This new segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed. From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more …

Robert Manuel, with an illustrious background in automotive retail, brings a wealth of firsthand experience to his role as Partner Success Manager at CallRevu. With roots deeply embedded in dealership operations, Robert offers unique insights into the challenges and opportunities faced by fixed operations teams. 👉 Register for the upcoming Fixed Op…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Royce Neubauer, CEO of Auto Hauler Exchange where we discuss: Building the "Amazon" of car shipping, Dirty secrets of the $70B vehicle logistics industry, How he's saving dealers millions with faster car transportation, and much more. This episode of the Car Dealership Gu…

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Todd Sands, Senior Vice President at CNA National where we discuss: The secret "profit" weapon of car dealerships, The arrival of $300/hr labor rates, Some of the biggest risks insuring EVs, the undisputed champion of catalytic converter theft and much more. This episode …

Embark on a transformative journey with car dealership virtuoso Brian Kramer, as we peel back the layers of innovation within the auto sales industry. Brian's rise from detailing cars to revolutionizing dealership systems illustrates the potent combination of technology and human ingenuity. With legacy platforms like CDK and Reynolds & Reynolds at …