Powerful Leaders, No Apologies is a show about women who are owning their power and changing the world. Hosted by legal industry leaders Debbie Foster and Beth Thompson, each episode features a fierce, fabulous female lawyer, law firm leader, technology executive, or influencer that is claiming her seat at the table, unapologetically. You will be inspired and encouraged by the stories, and you will get actionable leadership tips you can put into place, right away.
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Parenting or working with neurodivergent children, teens, or young adults? Join us Jason Grygla, Licensed Mental Health Counselor, Founder and Director of a specialized mentoring program for neurodivergent young adults, and Debbie Grygla, Certified Parent Coach as we share practical tools, expert insights, and personal experiences to help you better support neurodivergents and foster their growth, development, and emotional well-being.
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Dive into the enchanting world of backyard biodiversity with 'The Backyard Naturalists' podcast. Whether you're a nature novice or an experienced enthusiast, our show is your gateway to the wonders of your own outdoor space. Join us on a journey that celebrates the beauty of your backyard as we explore a wide array of captivating topics. Learn how to transform your little piece of nature into a haven for local wildlife, and discover the joy of citizen science by taking part in events like th ...
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On The Lawyer's Edge podcast, attorney and professional business coach Elise Holtzman sits down with successful lawyers, legal marketing specialists, business leaders and authors to talk about how lawyers and law firms can grow and sustain healthy, profitable businesses.
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Welcome to an interview podcast where we inspire, motivate, encourage and also give practical tips to live your dream life here and now.
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The Tech Savvy Lawyer interviews Judges, Lawyers, and other professionals discussing utilizing technology in the practice of law. It may springboard an idea and help you in your own pursuit of the business we call "practicing law". Please join us for interesting conversations enjoyable at any tech skill level!
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Debbie Foster | The Importance of Leadership AND Management in Law Firms
39:11
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Debbie Foster, CEO of Affinity Consulting, can build relationships with even the most challenging personalities. She is a nationally recognized thought leader on people, strategy, efficiency, and innovation in professional legal organizations. Her first project involving increased efficiency and change management came when she computerized the orde…
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Enhance Your Natural Life: Mosquito Deterrents, Bird Care Essentials, and More!
15:23
15:23
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Thanks for listening to The Backyard Naturalists, the podcast about anything and everything connected with nature. We love to engage with our listeners and have a few fabulous prizes we’d love to share with you. As a part of helping us grow our social media and online presence, we’re giving you an opportunity to score a few of them we talk about in…
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The Most Important Thing to Start with When Nothing Motivates Them with Debbie
17:36
17:36
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Feeling frustrated and discouraged when your efforts to motivate your neurodivergent child, teen, or young adult fall flat? We all want to support our young people in being motivated to do the things that will help them be more successful and happy. But often our efforts to help just lead to frustration, disconnect, and negative spirals. In this ep…
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240: Elevating Customer Experience: Neil Leyland on AI, Machine Learning, and Transforming Contact Centers with Neil Leyland
18:40
18:40
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Neil Leyland is a Chief Contact Center Strategist at InterVision, and he is an exceptional PMP and six Sigma black belt certified senior-level program leader and a proven problem-solver. A highly motivated achiever with a career history in sales and operations management for international multi-unit retail operations. Possessing excellent interpers…
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Amanda Koplos | How Legal Administrators Help Unlock Your Law Firm’s Potential
37:13
37:13
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Amanda Koplos is the Chief Operating Officer (COO) of the Central Florida-based law firm Shuffield, Lowman & Wilson. She has 20 years of experience in various law firm leadership positions and currently serves as the president of the Association of Legal Administrators (ALA). ALA is a premier professional association with 9,500 members that exists …
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Motivating Change by Pointing Positive with Debbie
18:56
18:56
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Do you find yourself frustrated when you correct your child, teen, or young adult and you’re met with resistance? On today’s episode of Autism & Neurodiversity, I’ll be sharing how one simple shift in communication, inspired by the recent river rafting trip we took our student on, can lead to improved emotional regulation, skill development, and in…
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Battling Squirrels: Tips and Tricks to Protect Your Bird Feeders
11:21
11:21
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Welcome to The Backyard Naturalists, the show about anything and everything connected with nature. One of the questions folks have for the team at Backyard Birds is how to keep those pesky squirrels away from their bird feeders. In this week’s episode, Debbie and Laurie off a few affordable solutions and ideas to keeps our little bushy-tailed frien…
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2.9: Why Women Are Leaving Tech – And How One Leader is Fighting Back, with Linda Calvin
32:44
32:44
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In this episode, Debbie dives into the inspiring story of Linda Calvin, a trailblazer who transitioned from a successful career in law to become a pivotal figure in tech. As she spearheads Indiana’s first Women in Tech Week, Linda shares her mission to empower women, bridge gender gaps in STEM, and reveal the untold challenges and triumphs that wom…
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239: Navigating Burnout, Building Resilience, and Fostering Relationships for Success with Dr. Eric Recker
21:56
21:56
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Dr. Eric Recker is a dentist, husband, father, keynote speaker, Elite Success Coach, author, pilot, mountain climber and recovering triathlete. In his second half of life, he is committed to helping people shorten the distance to becoming their best version and learning to #WINtheNOW. Questions · We'd love for you to share in your own words a littl…
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Laura Leopard | How to Leverage Data to Help Your Law Firm Grow
39:14
39:14
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Laura Leopard is the co-founder and General Manager of Leopard Solutions, the largest law firm data platform serving the legal industry with actionable intelligence and insights on more than 5,500 law firms worldwide and 6,800 U.S. corporate legal departments. She has spearheaded Leopard Solutions’ growth and development over the company's 18-year …
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Thanks for listening to The Backyard Naturalists, the podcast about anything and everything connected with nature. We love to engage with our listeners and have a few fabulous prizes we’d love to share with you. As a part of helping us grow our social media and online presence, we’re giving you an opportunity to score a few of them we talk about in…
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1
Rethinking SMART Goals for Neurodivergents with Jason
17:19
17:19
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Are traditional goal-setting methods like SMART goals failing your neurodivergent child, teen, or young adult? In this episode, discover a fresh perspective on fostering growth and connection. Learn why focusing on tasks rather than attributes like kindness and empathy can lead to stress and avoidance, and how an approach rooted in Eastern philosop…
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238: Mastering Software Reliability with Daniel Ruby
23:22
23:22
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Daniel Ruby is a VP of Marketing at Nobl9. Ruby is a dynamic marketing executive with a focus on B2B marketing, and has significant experience building teams and driving successful, data-driven programs for a range of startups and mid-sized organizations. As the Director of Online Marketing for Localytics, Ruby was the first marketing hire and scal…
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Michael Ellenhorn & Julie Henson | Grow Your Law Firm Through Strategic Lateral Hiring
43:14
43:14
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Michael Ellenhorn founded Decipher Investigative Intelligence to help clients create safer, more productive, and more profitable workplaces through reliable investigative intelligence. He counsels clients on mitigating risks associated with the hiring process and is a frequent speaker on the topic of lateral hiring, integration, and talent acquisit…
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Welcome to a special episode of The Backyard Naturalists podcast! We are thrilled to share that our podcast has been recognized by the readers of The Matthews Mint Hill Weekly as their favorite, earning us the honor of being an award-winning podcast. We are incredibly grateful for the support of our listeners, as we now reach audiences in all 50 st…
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2.8: Putting an End to Crappy Meetings with Matthew Homann Part 1
36:09
36:09
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In this episode, Matt Homann, founder of Filament, reveals his innovative approaches to making meetings more effective and engaging to Debbie. From the importance of intentional design to the power of facilitation, Matt shares practical tips and insights that can transform any meeting into a productive and enjoyable experience. Whether you're a sea…
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237: Empathy and Innovation in Customer Success with Irina Vatafu
13:33
13:33
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Irina Vatafu has nearly a decade of experience in customer-facing roles, she is deeply passionate about working with people, and dedicated to ensuring every customer feels valued and respected. Currently serving as the Head of Customer Success at Custify, Irina thrives in roles that require effective communication, problem-solving and empathetic en…
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Mastering Mosquito Control: Eco-Friendly Solutions for Your Backyard
18:31
18:31
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Welcome to The Backyard Naturalists, the show about anything and everything connected with nature. In this encore episode of The Backyard Naturalist podcast, Debbie and Lori dive into the world of mosquitoes and share practical tips for controlling these pesky insects. Did you know that mosquitoes are more attracted to people with type O blood, hig…
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236: Elevating Client Relationships: The Power of Thoughtfulness, Kindness, Caring and Empathy with Richard Weylman
19:54
19:54
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Richard Weylman was orphaned at age 6 and he lived in 19 foster homes and attended 11 different schools. Rather than becoming the victim of those circumstances, he overcame them and he has had remarkable business success, including as an award-winning General Sales Manager of Rolls Royce to Head Sales and Marketing for the Robb Report, a Magazine f…
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Alé Dalton | Smoothing the Path From First-Generation Professional to BigLaw Partner
41:39
41:39
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Alé Dalton is a partner at the national law firm Bradley Arant Boult Cummings. Working with their Healthcare Practice Group, which is consistently ranked as one of the best in the country, she provides practical advice to clients on a wide range of transactional, operational, and regulatory matters. She also participates in Bradley’s pro bono progr…
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Shedding Light on Light Pollution: An Evening with Christopher Page
33:51
33:51
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Welcome to The Backyard Naturalists, the award-winning podcast about anything and everything connected with nature, heard in 115 countries, 50 states, and all throughout the Carolinas. Honored with the Best of the Weeklies podcast award by the readers of the Matthews-Mint Hill Weekly, we bring you engaging and educational content each week. In this…
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2.7: Developing Rainmakers: The Key to a Thriving Law Practice, with Elise Holtzman
31:24
31:24
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Debbie talks with Elise Holtzman as she shares her insights on what it takes to be an outstanding leader. Elise emphasizes the importance of resilience, adaptability, and strategic thinking, providing listeners with practical advice on how to enhance their leadership skills and navigate complex professional environments. Check out the show notes fo…
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235: Unveiling the Trends from Broadridge's 6th Annual CX and Communications Consumer Insight Survey with Debbie Miglaw
18:22
18:22
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Debbie Miglaw is Head of Digital Solutioning & Business Development at Broadridge. She and her team of digital sales specialists, solutions architects and business analysts are responsible for consulting with clients to define the digital solutions that support their digital transformation and customer experience goals. The team of experts work wit…
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1
Tick Talk: Protecting Yourself from Tick-Borne Illnesses
26:39
26:39
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Welcome to The Backyard Naturalists, the award-winning podcast about anything and everything connected with nature, heard in 115 countries, 50 states, and all throughout the Carolinas. Honored with the Best of the Weeklies podcast award by the readers of the Matthews-Mint Hill Weekly, we bring you engaging and educational content each week. In this…
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1
Embracing Minimalism for Neurodivergent Well-being with Jason
17:48
17:48
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Let's talk about clutter! Anxiety, stress, and distractions plague our young people, especially our neurodivergent children, teens, and young adults. Reducing life clutter and focusing on the principals of minimalism can help. Learn the benefits of a minimalistic life approach and why it's a natural fit for our neurodivergent young people. Gain str…
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1
Nature Education for All: An Interview with Brittany Smith of Flora and Fauna Festivities
25:41
25:41
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Welcome to The Backyard Naturalists, the award-winning podcast about anything and everything connected with nature, heard in 115 countries, 50 states, and all throughout the Carolinas. Honored with the Best of the Weeklies podcast award by the readers of the Matthews-Mint Hill Weekly, we bring you engaging and educational content each week. In this…
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2.6: Rising Stars: Navigating Law Firm Leadership, with Erica Brundage and Joanna Hurt
22:39
22:39
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In this episode, Debbie Foster celebrates the legacy of Susan L. French by highlighting the impact of the Emerging Leader Fellowship Program. Fellows Erica Brundage and Joanna Hurt share their experiences, insights, and the personal and professional growth they've achieved through the program, underscoring the importance of leadership, community, a…
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234: Transforming Customer Experience: Joel Passen on AI, Innovation, and Leadership with Joel Passen
20:58
20:58
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Joel Passen is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable results at the intersections of sales, business development, product strategy, operations and customer experience. Before co-founding Sturdy, a next-gen customer experience solution that helps companies improve customer satisfa…
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1
A Day at the Market: Exploring Matthews Community Farmer’s Market
50:55
50:55
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Welcome to The Backyard Naturalists, the award-winning podcast about anything and everything connected with nature, heard in 115 countries, 50 states, and all throughout the Carolinas. Honored with the Best of the Weeklies podcast award by the readers of the Matthews-Mint Hill Weekly, we bring you engaging and educational content each week. In this…
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1
Connecting with the Hard Ones with Debbie
16:27
16:27
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We all would like to have meaningful connections with our children, teens, and young adults, and some of our young people are hard to connect with for various reasons. They require different approaches. The quality of our relationships impact our loved one's development and well-being. Discover some strategies for creating meaningful connections an…
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1
Unintended Travelers: The Story of Invasive Species, Part 2
11:33
11:33
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Welcome to The Backyard Naturalists, the award-winning podcast about anything and everything connected with nature, heard in 115 countries, 50 states, and all throughout the Carolinas. Honored with the Best of the Weeklies podcast award by the readers of the Matthews-Mint Hill Weekly, we bring you engaging and educational content each week. In this…
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Parenting comes with challenges. If you're parenting neurodivergents like children, teens, and young adults who are autistic, ADHDers, or have learning differences, those challenges can quickly turn into regular crises. In this episode, Jason discusses the personal and developmental aspects of responding to crises, contrasting it with professional …
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2.5 From Big Law to Big Dreams: How Two Women Revolutionized Legal Marketing, with EJ Stern & Katherine Wilson
30:23
30:23
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Debbie dives into the world of legal marketing with EJ Stern and Katherine Wilson, two trailblazers who have revolutionized how law firms grow and succeed. Discover their journey from Big Law to building a thriving business, and learn their secrets to transforming your law firm's marketing strategy overnight. Whether you're overwhelmed by marketing…
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233: Practical Frameworks and Future Insights for Elevating Customer Experience with Alan Williams and Dave Stubberfield
35:05
35:05
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Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value driven service. Dave Stubberfield is the director of Carter Consultancy and specializes in enabling cultural transformation to help businesses achieve greatness. They are the authors of Supercharging the Customer Experience: How Organiz…
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Unintended Travelers: The Story of Invasive Species, Part 1
22:57
22:57
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Welcome to The Backyard Naturalists, the award-winning podcast about anything and everything connected with nature, heard in 115 countries, 50 states, and all throughout the Carolinas. Honored with the Best of the Weeklies podcast award by the readers of the Matthews-Mint Hill Weekly, we bring you engaging and educational content each week. In this…
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Independence isn't an age (18) or destination, it's having the skills to self-govern, self-advocate, and get needs met in healthy ways. Nurturing independence is important for toddlers to teens to twenty-somethings, and our autistic and neurodivergent young people often need more support. Providing either too much or too little support can impede d…
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232: Embracing Technology and Human Connection in Customer Experience with Vaishali Dialani
20:28
20:28
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Vaishali Dialani is a multi-award-winning Customer Experience professional in the Middle East, has been recognized as a CXPA Emerging Leader, a finalist for CX Leader of the Year 2023, and has been ranked among the top CXMStars worldwide in both 2023 and 2024. She is a firm believer in the power of knowledge sharing to foster growth and awareness w…
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Discovering Nature with Essential Apps: Audubon, iNaturalist, and Merlin
18:17
18:17
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Welcome to a special re-run of one of our most popular episodes of The Backyard Naturalists, your favorite podcast about everything connected with nature! Broadcasting across 115 countries, all 50 states, and throughout the Carolinas, our award-winning show, honored by the readers of the Matthews-Mint Hill Weekly, delights and educates 64,000 regul…
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2.4: Leading with Integrity: Empowering Women in Sports and Law, with Felice Duffy
33:00
33:00
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Debbie Foster interviews Felice Duffy, founder of Duffy Law LLC, about her journey from fighting for gender equity in sports to leading her own law firm specializing in Title IX cases. Felice shares her inspiring story of breaking barriers, advocating for women's rights, and navigating her career with resilience and integrity. Check out the show no…
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From Hesitation to Celebration: The Unlikely Rise of The Backyard Naturalists
32:47
32:47
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Welcome to The Backyard Naturalists, your go-to podcast for anything and everything connected with nature! Broadcasting across 115 countries, all 50 states, and throughout the Carolinas, our award-winning show, honored by the readers of the Matthews-Mint Hill Weekly, delights and educates 64,000 regular listeners every week. Join Laurie, Debbie, an…
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1
Invasive Reptiles in North Carolina: Expert Insights with Jay Bell
39:52
39:52
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Welcome to The Backyard Naturalists, your award-winning podcast about anything and everything related to nature! Heard in 115 countries, all 50 states, and throughout the Carolinas, we're thrilled to have you join us. We're also proud recipients of the Best of the Weeklies podcast award from the readers of the Matthews-Mint Hill Weekly. In this epi…
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2.3: Running to Catch Up: The Evolution of a Legal Tech PR Agency, with Christy Burke
30:56
30:56
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Debbie Foster engages with Christy Burke, a trailblazer in the legal tech industry. From early experiences in her family's business to founding her own successful PR and marketing agency, Christy shares invaluable insights and anecdotes, offering a glimpse into the evolving landscape of legal tech entrepreneurship. Check out the show notes for this…
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Episode 89: Effortless CRM, LPM Transitions - Tony Valenti of Universal Migrator.
36:26
36:26
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Tony Valenti, CEO of UniversalMigrator.com, is a visionary leader in legal tech, transforming the complex process of data migration for lawyers of any law firm size. Under his guidance, Universal Migrator makes it effortless to transfer data between law practice management systems, ensuring that migrations don't have to suck. Tony's innovative appr…
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Bat House Basics: Eco-Friendly Mosquito Control
21:03
21:03
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Welcome to another informative episode of The Backyard Naturalists, the award-winning podcast heard in 115 countries, all 50 states, and throughout the Carolinas. We're proud to have won the Best of the Weeklies podcast award from the readers of the Matthews-Mint Hill Weekly! In this episode, we explore an environmentally friendly way to control mo…
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Autism is often confused with narcissism. Autistic traits are often misinterpreted as narcissistic. In this episode Jason delves into the complex relationship between autism and narcissism, highlighting the unique ways in which self-centeredness manifests in individuals on the autism spectrum. By exploring the neurological differences that contribu…
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231: Data-Driven Sales Excellence: Insights from 'Data and Diagnosis-Driven Selling' with Robert Scarperi
24:52
24:52
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Robert Scarperi, Bob has been a leader in professional services, SaaS, financial services, ad tech mar tech, and management consulting for 32 years. His company, Revenue Vision Partners is the industry's leading data-driven revenue growth consulting firm. Questions · Could you share with our listeners, just a little bit about how you got from where…
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1
Owl Adventures: Boosting Your Backyard with Barred Owl Boxes!
16:48
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Welcome to another exciting episode of The Backyard Naturalists, your go-to podcast for everything connected with nature! Heard in 115 countries and all 50 states, and a proud recipient of the Best of the Weeklies podcast award from the readers of the Matthews-Mint Hill Weekly, we're thrilled to have you join us. This week, we're diving into the fa…
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2.2 The Legal Operations Whisperer on Leadership, with Kim Wolfe
28:12
28:12
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Debbie talks with Kim Wolfe as she shares her remarkable journey from humble beginnings to becoming a powerhouse leader in the legal tech industry. With candid insights, she reveals how she navigated corporate challenges, overcame personal adversities, and unlocked the secrets to transformative leadership. From her experiences surviving 9/11 to her…
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Episode 88: Maximizing Legal Tech with Katherine Porter of the Resourceful Lawyer.
25:49
25:49
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In the labyrinth of legal tech, attorneys often waste resources on redundant software, overlook key workflows like client onboarding, and falter in choosing the right CRM. Join Katherine Porter as she guides us through these challenges! Katherine is the founder of The Resourceful Lawyer, and she facilitates workshops for law firm leaders so they ca…
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230: Strategies for Customer Success and Retention with Rachel Stanley
17:57
17:57
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Rachel Stanley came to Banzai in 2019 with over 10 years of SaaS onboarding, training, implementation, consulting, e-Learning, customer success, adoption and support experience. When Rachel joined Banzai, Customer Success was the only customer-facing job function. Since then, Rachel has added Onboarding, Support and Customer Marketing successfully …
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