Best Frederick Anderson Podcasts (2024)

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Ep 144: 20 Tips to Grow Your PCC with Eric Bassett and Jake Claus 47:30

1h ago47:30

47:30

Whether it's through digital marketing, community involvement, or direct engagement, there are numerous ways to grow your pest control company. In today's episode, Eric and Jake address a question posted from Dominion Pest Control in the Bug Bux+ Facebook Group. Dominion Pest Control is a new company looking for advice on how to get customers. Eric…

1
Ep 143: Leveraging NPMA and PPMA Tools featuring Jim Fredericks with the National Pest Management Association 43:15

7d ago43:15

43:15

In today's episode, Eric and Jake had the pleasure of hosting Jim Fredericks, the Senior Vice President of Public Affairs at the National Pest Management Association (NPMA)/Executive Director of the Professional Pest Management Alliance (PPMA). Jim shared a wealth of knowledge about the resources and opportunities available through NPMA and PPMA, w…

1
Ep 142: 4th of July as a PCO - Legacy and Entrepreneurship 32:25

9d ago32:25

32:25

Light the candles and get ready to sing, because it's America's birthday! In today's episode, Eric and Jake discuss the significance of America as the land of opportunity and the impact of immigrant heritage on their entrepreneurial journey. They explore the value of hard work, the freedom to pursue happiness, and the unique opportunities available…

1
Ep 141: Together We Achieve More featuring Erik Anderson with Utah Pest and Lawn 38:30

16d ago38:30

38:30

In today’s episode, Eric and Jake welcome Erik Anderson, owner of Utah Pest and Lawn. Erik shares his experience in sales, management, and entrepreneurship, highlighting the importance of integrity in sales, the power of networking and starting his own pest control company. Topics include: Introduction (0:00) The Journey of Erik Anderson: From Sale…

1
Ep 140: Reducing Peak Season Call Backs with Staffing and Communication Strategies 44:29

23d ago44:29

44:29

In today’s episode, Eric and Jake discuss the challenges and strategies of managing a pest control company during the peak season. They cover topics such as customer expectations, triaging reservices, staffing, and the use of social media for education and brand building. Topics include: Introduction (0:00) Creating the Right Expectations From the …

1
Ep 139: Building the Right Team Early featuring Billy and Taylor Wright with Zona Pest Solutions 45:24

1M ago45:24

45:24

Building a strong team dynamic based on trust and support is essential for the success of your pest control company. Today Eric and Jake welcome Billy and Taylor Wright, owners of Zona Pest Solutions. Billy and Taylor highlight the importance of early hiring to drive growth for their business. By bringing on a new employee, they were able to focus …

1
Ep 138: Building a Family Business That Lasts featuring Scarlett Nolen with Truly Nolen 42:23

1M ago42:23

42:23

In today's episode, Eric and Jake have the pleasure of interviewing Scarlett Nolan, the president of Truly Nolan of America. Scarlett discusses the significance of intentional culture in companies, emphasizing the need for proactive discussions and actions to shape a positive work environment. Scarlett also talks about the challenges and benefits o…

1
Ep 137: Data-Driven Growth Strategies featuring Cameron Bawden with Green Mango Pest Control 40:52

1M ago40:52

40:52

In today's episode, Eric and Jake have the pleasure of welcoming back Cameron Bawden a serial entrepreneur and the owner of Hype Farm Premium Home Services, which oversees several successful brands including Green Mango Pest Control. Cameron shares valuable insights on how he has significantly improved his company's profit margins and strengthened …

1
Ep 136: Scaling with Integrity and Trust featuring Matt Thompson with BugPro Pest Control 42:00

2M ago42:00

42:00

EpIn today's special Memorial Day episode, Eric and Jake welcome Matt Thompson, owner and CEO of BugPro Pest Control. Matt shares his inspiring journey from being an Airborne Ranger in the United States Army to unexpectedly finding a fulfilling career in pest control. His military background not only instilled a strong sense of discipline and integ…

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Ep 135: Cultivating a Performance-Driven Environment featuring Colton Gonzales and Eric Salgado with Firehouse Pest Control 39:36

2M ago39:36

39:36

In today's episode, Eric and Jake had the pleasure of welcoming back Colton Gonzalez and Eric Salgado with Firehouse Pest Control. These returning guests shared valuable insights into their journey from firefighting to pest control, emphasizing the importance of integrity and customer service in their business model. In addition, by establishing a …

1
Ep 134: Building a Strong Company Culture Through Brand Identity Featuring Shane Mantz with Magna Pest Solutions 32:34

2M ago32:34

32:34

Storytelling is a powerful tool that can be used to build connections and trust with customers, clients, and employees. In today's episode, Eric and Jake welcome Shane Mantz, the regional operations manager at Magna Pest Solutions. Shane discusses the importance of creating a strong brand identity based on core values. In addition, by understanding…

1
Ep 133: Overcoming Hiring Challenges Featuring Dennis Kuchta with Wise House Environmental Services 39:43

2M ago39:43

39:43

In today’s episode, Eric and Jake welcome Dennis Kuchta, founder and CEO of Wise House Environmental Services in South Florida. Dennis sheds light on the struggles many business owners encounter in attracting individuals with a strong work ethic and commitment to their roles. He also expresses his concerns about not wanting to sacrifice customer ca…

1
Ep 132: Changing the World Through Pest Control: Featuring Rian & Noelle Goins with Get Goins Pest Control 45:21

3M ago45:21

45:21

In today's episode, Eric and Jake had the pleasure of speaking with the dynamic husband and wife duo, Rian and Noelle Goins, owners of Get Goins Pest Control in Los Angeles. They share their incredible journey from inheriting a small client list to building a thriving business through the power of social media and referrals. The Goins couple is not…

1
Ep 131: Scaling with Purpose: Featuring Casey Jones with Hydra Pest Control 36:39

3M ago36:39

36:39

Building a pest control company should align with personal goals, not just financial gain. In today's episode, Eric and Jake welcome Casey Jones, owner of Hydra Pest Control. Casey emphasizes the importance of starting a business with the end goal in mind and focusing on creating a company that aligns with personal values and long-term goals. He sh…

1
Ep 130: Building a One-Stop Pest Control Shop: Featuring Degen Perry with Black Pearl Pest Control 34:35

3M ago34:35

34:35

From door-to-door sales to owning a pest control company, this story is one of hard work and determination! In today's episode, Eric and Jake had the pleasure of chatting with Degen Perry, owner of Black Pearl Pest Control. Degen shares his journey from considering a career in dentistry to becoming a pest control owner during the uncertain times of…

1
Ep 129: Evaluating and Improving Your PCC Featuring Shad Teerlink with Evolve Pest Control 39:06

3M ago39:06

39:06

Leadership, empathy, and inspiring team growth are essential elements in building a successful pest control company. In today's episode, Eric and Jake welcome Shad Teerlink, CEO of Evolve Pest Control. Shad shares his experience of establishing and expanding Evolve Pest Control, highlighting the necessity of ongoing evaluation and improvement in bo…

1
Ep 128: “Would You Rather” Pest Control Edition 34:34

4M ago34:34

34:34

In today’s episode, Eric and Jake play a fun, thought-provoking game of "Would You Rather.” They debated various scenarios, such as: Focusing on customer retention vs. acquisition, saying out of debt vs. leveraging growth debt, hiring experienced technicians vs. training newbies and so much more! Topics Include: Introduction (0:00) Would You Rather…

1
Ep 127: Customers "Under Contract" - Pros and Cons of 12, 18, and 24-Month Commitments 30:25

4M ago30:25

30:25

Eric and Jake kicked off today’s episode discussing the importance of having a customer agreement, which outlines the services provided, payment details, and other legal protections. They answer a question posted in the Bug Bux Facebook group by Jordan Wheeler. The question is “I've seen more D2D companies doing 18-24 month agreements. What is your…

1
Ep 126: Maximizing Digital Marketing Strategies: Featuring Expert Mat Rogers from Lizard SEM 33:18

4M ago33:18

33:18

Pest control owners need to carefully allocate their marketing budgets to ensure they are maximizing their return on investment and driving revenue growth. In today's episode, Eric and Jake have pleasure of hosting Mat Rogers, the COO of Lizard SEM, for his seventh appearance on the show. Mat shares invaluable insights into the world of digital mar…

1
Ep 125: AI Innovations in Pest Control: Featuring Aaron Cooper with SameDay 37:43

4M ago37:43

37:43

AI technology in pest control has the potential to revolutionize the industry by enhancing efficiency and improving customer interactions. In today's episode, Eric and Jake welcome Aaron Cooper, the co-founder and CEO of SameDay. SameDay's Artificial Intelligence will answer the phone and book appointments, just like your best sales person. Aaron d…

1
Ep 124: Mastering the Art of Networking and Branding with Kevin Reif 33:31

5M ago33:31

33:31

Networking and connecting with industry professionals can be a game-changer for your pest control company. This week, Eric and Jake had the pleasure of chatting with Kevin Reif, an inspiring entrepreneur who shares his journey from door-to-door sales to launching his own pest control company, Reif Environmental. Kevin also shares insights into how …

1
Ep 123: From Lawn Care to Pest Control: A Journey of Growth 35:21

5M ago35:21

35:21

In today’s episode, Eric and Jake welcome Jonas Olson the CEO of Turf Badger and host of the Pest Control Millionaire Podcast. Jonas shares his candid story of starting out in lawn care, transitioning to pest control, and the lessons learned along the way. He emphasized the importance of focusing on one service, mastering it, and then scaling up be…

1
Ep 122: From Corporate to Entrepreneurship: How to Build Your Own Pest Control Brand 29:23

5M ago29:23

29:23

In today's episode, Eric and Jake welcome Jerry Wickwire and Josh Tonn, co-owners of Freedom Force Pest Control. Before starting their own company in 2021, both co-owners gained valuable experience in the pest control industry. Hear their incredible journey, marketing tactics, and how they built a strong brand. Topics include: Introduction (0:00) B…

1
Ep 121: Choosing the Right Service Vehicle for Your Operation 26:18

5M ago26:18

26:18

Which key considerations should you keep in mind when it comes to choosing your service vehicle? This decision isn't easy and will greatly impact your operation. In today’s episode Eric and Jake Discuss their experience with different vehicles, and they share their top considerations when selecting a service vehicle. Topics include: Introduction (0…

1
Ep 120: Building a Successful Pest Control Company: Delegation, Growth, and Employee Aspirations 31:49

5M ago31:49

31:49

In today's episode, Eric and Jake discuss the importance of hiring your replacement in order to free up your time and focus on the aspects of your pest control business that you truly enjoy. Tune in to learn how to scale and grow your pest control company while overcoming unexpected challenges. Topics include: Introduction (0:00) Question from Matt…

1
Ep 119: Measuring Technician Performance: Deciding Which KPIs Matter Most 33:04

6M ago33:04

33:04

Incorporating KPIs into your pest control company is crucial for strategically achieving goals and objectives. In today’s episode, Eric and Jake answer a question posted by Jake Ingledue in the Bug Bux Facebook group. The question is, “If you could only pick 3 KPIs for technicians, what do you feel are the most important?” Eric and Jake dive deep i…

1
Ep 118: Establishing Customer Expectations: Setting the Good, and Avoiding the Bad 33:00

6M ago33:00

33:00

Confidence is king and success comes from being confident with your business decisions and customer expectations. In today’s episode, Eric and Jake answer several questions posted in the Bug Bux Facebook group. Topics include: Introduction (0:00) Pest control logistics and customer expectations (3:50) Pest control marketing strategies and customer …

1
Ep 117: Introducing the New Co-Host Jake Claus and Exploring the World of Pest Control 33:06

6M ago33:06

33:06

In today's episode, host Eric Bassett introduces his new co-host, Jake Claus, who brings 19 years of experience in the pest control industry. Jake is not only Eric's brother-in-law but also the founder and co-owner of Natura Pest Control. Together, they discuss various aspects of the pest control business, including door-to-door sales, technical ex…

1
Ep 116: Allan's Farewell and the Evolution of Bug Bux 26:04

6M ago26:04

26:04

The Bug Bux podcast has a few exciting enhancements for 2024! In today's episode, Allan and Eric discuss how the podcast has evolved and improved over time, with better content, more relevant topics, and high-quality guests. Topics include: Introduction (0:00) How the Bug Bux podcast has evolved (2:27) Allan's journey with the podcast (3:23) Sharin…

1
Ep 115: Creating a High-Quality Door-to-Door Program: Pros, Cons, and Need to Knows 33:38

7M ago33:38

33:38

Starting a door-to-door program can be a valuable tool for growing your pest control company, but it also comes with some challenges. In today's episode, Allan and Eric discuss the pros, cons, and everything you need to know about launching a high-quality in-house door-to-door program and retaining a positive reputation. Topics include: Introductio…

1
Ep 114: How Pricing Impacts Scaling and Growing Your Pest Control Company 24:39

7M ago24:39

24:39

In today's episode, Allan and Eric discuss the importance of pricing in the pest control industry. They highlight how pricing can serve as a marketing tactic, communicating the quality and type of services a company offers. Topics include: Introduction (0:00) Pricing question from the Bug Bux Facebook group (2:13) How pricing affects long-term goal…

1
Ep 113: Pro Tips for Creating Effective Service Agreements for Your Pest Control Company 23:13

7M ago23:13

23:13

In today's episode, Allan and Eric discuss the significance of having signed service agreements for pest control companies. Having signed agreements ensures clarity and understanding between parties, and also provides protection from liability. Topics include: Introduction (0:00) Essential clauses for pest control service agreements (4:05) Importan…

1
Ep 112: Four Generations of Success: How Sprague Pest Solutions Is Setting Industry Standards 39:30

8M ago39:30

39:30

From humble beginnings during the Great Depression to becoming a multi-million dollar enterprise, Sprague Pest Solutions has overcome numerous challenges and embraced change. In today's episode, Allan and Eric welcome AJ Treleven. AJ is the Director of Operations at Sprague Pest Solutions and he shares the remarkable story of his family's generatio…

1
Ep 111: Holding Your Marketing Team Accountable 31:36

8M ago31:36

31:36

Creating measurable marketing accountability is crucial for PCCs to track the performance of their marketing efforts and ensure that they are achieving their goals. In today's episode, Eric provides a step-by-step guide on how to create a high-level, high-accountability relationship with your marketing team. Topics include: Create measurable, accou…

1
Ep 110: Thanksgiving and Gratitude in the Pest Control Industry 24:34

8M ago24:34

24:34

The pest control industry offers a range of opportunities for individuals to build successful careers. In today's episode, Allan and Eric discuss their gratitude for the pest control industry and the opportunities it provides. They also highlight the various career paths and growth opportunities that the industry offers, even for individuals withou…

1
Ep 109: Strategic Planning and Goal Setting for Your Pest Control Company 24:18

8M ago24:18

24:18

What are your biggest hurdles for business growth? In today's episode, Allan discusses things that pest control companies should be focusing on during this time of year when business tends to slow down. Prioritizing important, non-urgent tasks such as training, employee reviews, and system reviews is crucial for success. Topics include: Make a list…

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Ep 108: Is A Subscription-Based Billing Model Right For Your Pest Control Company? 26:55

8M ago26:55

26:55

In today's episode, Allan and Eric discuss a question posted in the Bug Bux Facebook group regarding subscription-based billing. There are many pros and cons to help you decide if this is a route that will work for your pest control company. Topics include: Subscription-based services and customer retention (3:10) Long-term vision and strategy (8:1…

1
Ep 107: Recapping PestWorld 2023: Highlights and Insights 27:03

9M ago27:03

27:03

In today's episode, hosts Allan Draper and Eric Bassett discuss the importance of maintaining and nurturing relationships in the pest control industry. They emphasize the need to keep in touch with contacts made at events like PestWorld, whether they are vendors, presenters, or fellow pest control owners. Topics include: PestWorld recap (2:11) A re…

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Ep 106: 5 Reasons Why Your Customers Leave: Part 2 41:05

9M ago41:05

41:05

Consistency in service protocols is crucial to maintaining a positive customer experience. In today’s part 2 episode, Eric continues to discuss the topic of retention, discussing tips 6 through 10. Topics Include: Communication with customers (4:51) Providing value to customers through technician execution (7:43) Setting expectations and obtaining …

1
Ep 105: How To Get More Reviews and Drive Technician Engagement 31:23

9M ago31:23

31:23

In today’s episode, Eric welcomes Chris Anderson. Chris is the Co-founder and VP of sales at Applause. Eric and Chris discuss the concept of using feedback to improve service quality, and how to motivate technicians to perform better. Topics Include: Providing quality service and feedback (0:29) Employee engagement(3:28) engagement drives performan…

1
Ep 104: 5 Reasons Why Your Customers Leave 35:45

9M ago35:45

35:45

Whether customers reach out through phone calls, emails, or social media, a prompt response is essential. In today’s episode, Eric dives into the topic of retention. He gives a sneak peek of an upcoming Bug Bux+ course that will provide a comprehensive guide on how to save customers. Eric discusses the course outline and shares his thoughts on the …

1
Introducing: 100 Latina Birthdays 35:07

10M ago35:07

35:07

The health and wellness of Latinas is crucial to the health and wellbeing of the U.S. economy. In 100 Latina Birthdays, an original documentary series from Peabody-nominated LWC Studios, reporters in Chicago investigate the health and lifetime outcomes of Latinas in the United States from birth to age 100. In season 1, the stories that unfold cente…

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Ep 103: Build a Vision, Find Fulfillment and Make an Impact Through Your Pest Control Company 33:35

9M ago33:35

33:35

Are you prioritizing what matters most in your life and business? In today’s episode, Allan and Eric discuss how to build deeper connections and set higher goals to achieve a higher level of fulfillment in both your relationships and in your pest control company. Topics include: Focus on your “why” (4:43) Evaluate goals for greater success (9:44) S…

1
Ep 102: From Startup to Success: Why Having a Mentor is Crucial for Business Growth 30:00

10M ago30:00

30:00

A mentor can help you discover the essential steps to establish a trustworthy and reputable brand, paving the way for exponential growth in your pest control company. In today’s episode, Allan and Eric welcome Colton Gonzales and Eric Salgado, the owners of Firehouse Pest Control. They discuss the importance of taking action and getting started, ev…

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Ep 101: Bug Bux+: The Ultimate Pest Control Business School 34:35

10M ago34:35

34:35

What’s new with Bug Bux+? In today’s episode, Eric welcomes back Hunter Annen, Co-Founder and President of Bug Bux+. Eric and Hunter discuss the courses offered by Bug Bux+ and reflect on the positive feedback they have received from PCOs. Topics Include: Pest control business growth and learning platform (1:57) Feedback from PCOs (6:38) Pest contr…

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Ep 100: Converting Leads Into Revenue and Planning Next Year's Marketing Strategy with Expert Mat Rogers 34:21

10M ago34:21

34:21

In this special 100th episode, Allan and Eric welcome back Mat Rogers, the COO of Lizard SEM. Mat touches on the importance of planning and setting your marketing goals for the following year by focusing on 5 key components. Topics include: Consistency is key to success (2:58) Optimize website for off-season (6:10) Track and monitor marketing data …

1
Ep 99: Measuring Employee Performance and the "After Action Review (AAR)" 25:06

11M ago25:06

25:06

How often are you doing performance reviews for employees? Which review format is best? Eric answers a question posted by Shane Mantz in the Bugbux Facebook group. "Has anyone implemented an end-of-season, after-action review?" Eric answers the what, how, and why, of performance reviews. Topics include: Where to start (1:50) Technician performance …

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Ep 98: The Importance of Being Proactive in Your Pest Control Company 35:01

11M ago35:01

35:01

Being intentional and proactive in your business is crucial as it allows you to anticipate challenges, explore opportunities, and steer your company toward growth and success. In today’s episode, Allan and Eric welcome Caleb Fabry. Caleb is the President of Town and Country Pest Solutions in Rochester NY. Caleb shares his experience of taking over …

1
Ep 97: Strategies to Reduce Attrition and Track Important Trends for Your Pest Control Company 33:55

11M ago33:55

33:55

Where should a PCO start when it comes to lowering customer attrition? In today’s episode, Allan and Eric answer questions posted in the Bug Bux Facebook Group. Lowering customer attrition is essential for pest control companies to maintain a strong customer base and drive sustainable growth. In addition, a PCO should have a strong understanding of…

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Ep 96: 40 Years and $25 Million: What Does it Take to Building a Lasting, Successful Company? 34:54

11M ago34:54

34:54

In today's episode, Eric welcomes Austin Burns. Austin is the director of operations at Burns Pest Elimination. What started as a father and son business in 1983 with 43 customers and one service truck has turned into a $25-million venture for the Burns family. Eric and Austin discuss the importance of finding a unique differentiator in the pest co…

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