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WIN

Carrie Richardson Fox and Crow Group

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Business is a battle, and we came here to WIN! Carrie and Ian Richardson are partners and serial entrepreneurs who specialize in strategic growth and exit planning for SMBs. Every week, we ask business owners two important questions: "What's Important Now?" "How are you winning?" Created by entrepreneurs and featuring entrepreneurs, we interview business owners at all stages of growth across multiple industries. Learn from experts sharing their strategies and the tactics they use to identify ...
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Hosted by Dan Tomaszewski, The Powered Services podcast is your one-stop shop for all the information you need to supercharge your MSP on the go. Learn vital industry strategies and insights while hearing commentary from experts in the trenches and behind the scenes so you can know where the market is going and how to make the most of it. IT professionals are busy, which is why the Powered Services podcast is packed with valuable, concise insights you don’t want to miss.
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All Things MSP

Justin Esgar and Eric Anthony

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Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in for tech trends, hot topics and meet the people behind the tech landscape in senior living to gain practical technology knowledge you can apply in your community today. Powered by Parasol Alliance (www.parasolalliance.com), The Strategic Planning & Full-Service IT Partner Exclusively serving Senior L ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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Hallway Conference was inspired by the best conversations we have at the best conferences we attend! Come listen to ideas we picked in the hallway and perfected on the patio. Hallway Conference is hosted by Carrie Simpson, the founder of Managed Sales Pros and creator of the MSP ASK! IT sales prospecting methodology.
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The dream: Own an MSP business that generates great income, all on a sustainable work schedule with a minimum of stress. The struggle: Keeping your head up under gruelling workloads, constant pressure, and never-ending change. This you? It’s time to find your flow. Workflow explores the ways managed service providers can bring balance and ease to all aspects of their tech business, from finance and operations to team management and client care. Join host Jennifer Tribe every two weeks as she ...
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The Channel CEO

Channel Program

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Welcome to the Channel CEO podcast, which brings together thought leaders and innovators revolutionizing the IT industry. Host Kevin Lancaster is a serial tech entrepreneur, angel investor, and strategic advisor to several high-growth tech companies focused on the channel. We sit down with “IT superheroes” each week to cover various topics. I will cover topics ranging from social selling and marketing to creating influence. And we will dig deep into their journey as entrepreneurs, how they v ...
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Welcome to "Beyond the Dashboard" - your one-stop podcast for all things related to KPIs and metrics in the Managed Service Provider (MSP) space. In today's data-driven world, we understand that numbers matter. But what matters even more is understanding those numbers and knowing how to leverage them for the growth of your MSP business. That's where we come in. Every week, we delve into the vast sea of data and bring you insightful discussions about the key performance indicators (KPIs) that ...
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Welcome to How2Exit, the premier podcast for entrepreneurs, advisors, and everyone in between who wants to dive deep into the world of buying, growing, and selling small businesses valued below $20 million. Our mission is to equip you with the insights and strategies you need to succeed in the small business M&A space. Join us as we talk to the best in the industry and explore the full process of buying, growing, and selling businesses. You'll gain invaluable knowledge from interviews with s ...
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Hear from Tim Clarkson, founder and managing director of OxygenIT, who shares his remarkable journey from struggling to surviving to thriving. Tim discusses the challenges of transitioning from accounting to IT, founding his MSP, and navigating severe financial hardships. Learn how he turned his business around by focusing on financial transparency…
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Send us a Text Message. From Sprint to CEO: Rob Senatore’s Journey with Data2Go Wireless In this episode of the WIN podcast, host Carrie Richardson interviews Rob Senatore, CEO of Data2Go Wireless. Rob shares his inspiring journey from being a sales rep at Sprint to becoming the CEO of a thriving wireless company. He discusses the pivotal moments, …
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In this interview, Richard Tubb speaks to Arlin Sorensen, VP of Ecosystem Evangelism at ConnectWise. He’s been involved in the industry for almost 40 years. In that time, he started HTG peer groups, now IT Nation Evolve. He had a VAR MSP for 27 years, which he sold in 2012, and recently sold his ag-tech business which focuses on delivering precisio…
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In this episode of the All Things MSP podcast, hosts Justin Esgar and Eric Anthony sit down with Frank Raimondi, VP of Channel Alliances at IGI Cyberlabs and Nodeware, to delve into the intricacies of cybersecurity for managed IT service providers. Frank shares his extensive experience in building robust partnerships and explains the crucial differ…
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Watch Here: https://youtu.be/QjuxhjOAlBM About the Guest(s): Nigel Tunnacliffe is the CEO of Coastline Academy, a national driving school dedicated to eradicating car crashes through high-quality education. With a tech background and an MBA from Oxford, Nigel merges innovative business strategies with practical driver's ed solutions. Under his lead…
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Our latest episode introduces Neil Krauss, founder and chief product officer of Senior Sign. Senior Sign is an e-signature software designed for senior living communities, offering features like compliance tracking, remote and mobile signing, electronic faxing, and centralized cloud storage for documents. The goal is to simplify and streamline the …
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Watch Here: https://youtu.be/Oiz8SmK_ZVs About the Guest: Nick Akers is the CEO of STL Communications, an IT managed service provider, with extensive experience in mergers and acquisitions. With a technical education and background in the specialty chemical sector, Nick has co-founded a venture capital-funded startup and worked with private equity …
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Nadir Merchant is the General Manager and CTO for Kaseya’s MSP and IT operations Product Suite. He’s worked in DevOps, engineering and also held the role of chief technology officer for IT Glue, the documentation experts. Today, his work is focused on building out the engineering offer. In this bonus TubbTalk episode, recorded live at Dattoncon 202…
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We're thrilled to launch a new mini-series, Raising Tech Resident Exclusives. Once a month, we’ll feature episodes dedicated to resident technology, covering education, common issues, tips, and more. Our goal is to educate and inform residents about today's tech world. For those unfamiliar with our Tech@Home program, we offer on-site support throug…
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Robert Gibbons is Chief Revenue Officer at Aabyss, and Troy Midwood is the Chief Technology Officer. This interview was recorded with Richard Tubb live at Dattocon in Dublin in June 2024. Robert and Troy shared their experiences in the IT sector, and explained why they believe it’s important to attend conferences such as Dattocon, and why they even…
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In this episode of All Things MSP, hosts Justin Esgar and Eric Anthony sit down with Adam Engst from TidBits to explore the transformative power of AI in the managed IT services industry. Adam shares his expert insights on how AI can streamline operations, enhance productivity, and offer new opportunities for MSPs. They delve into practical uses of…
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Watch Here: https://youtu.be/nt8joaIOv5s About the Guest(s): Connor Pera is an accomplished acquisition entrepreneur specializing in commercial printing services. After earning his business degree from Penn State and an MBA from Chicago, Connor worked in financial services and marketing before venturing into entrepreneurship. He currently runs "The…
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Send us a Text Message. Bridging the Financial Gap: Rodrigo Acuna on Empowering Latino Communities In this episode, host Carrie Richardson sits down with Rodrigo Acuna, co-founder of IM Financial, to discuss his journey from Mexico City to the United States, and his passion for empowering Latino communities through financial literacy and inclusion.…
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In this episode of The Channel CEO, host Kevin Lancaster, CEO of Channel Program, sits down with Kevin Damghani, CEO of ITPartners+. Kevin shares the exciting journey of ITPartners+ as they rapidly expand through mergers and acquisitions. He discusses the challenges MSPs face, the importance of clean financials, and how their unique strategy is hel…
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Watch Here: https://youtu.be/pVdjC2400Bk About the Guest(s): Morli Desai is an accomplished entrepreneur and the founder of Amaira Natural Skincare. With an MBA from Wharton and a diverse background that includes working on Wall Street and with Medtronic, Morli embodies a rich blend of analytical prowess and marketing expertise. Influenced by her m…
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In this episode, Richard speaks to Greg Jones, Vice President of Business Development at Kaseya Datto. A former MSP, he’s the executive council leader of CompTIA UK and Ireland Committee. Greg has led the way in encouraging modern MSP leaders to share their knowledge through video and social media. Grey shares his journey in the MSP space, going to…
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In this episode of the "All Things MSP" podcast, hosts Justin Esgar and Eric Anthony dive deep into the transformative potential of Skunkworks projects for Managed Service Providers (MSPs) during the summer slowdown. They discuss how businesses can harness the typically quieter summer months to foster creativity, solve long-standing issues, and dri…
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Watch Here: https://youtu.be/2Tbjl960u4E About the Guest(s): Martin Bispels is an experienced entrepreneur and marketing expert with a background in e-commerce, sales, and business development. Starting at QVC in TV production and sales, he developed a strong understanding of consumer behavior. He later founded a consulting firm and acquired Upper …
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Lisa Niekamp-Urwin the Founder, President, and CEO of Tomorrow's Technology Today, shares her incredible journey from project management to establishing a full-service support company. Lisa delves into her early career challenges, the motivation behind starting her business during an unemployment phase, and the values that drive her team. She provi…
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On our latest episode, we have HeartLegacy joining us for the second time! We are excited to welcome Christie Freeze, the Partnership Growth Manager at Heart Legacy. We’re diving into how HeartLegacy and SalesMail have evolved post-COVID and discussing the innovative ways senior living communities are maintaining human connections through digital i…
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In this episode of The Channel CEO Podcast, host Kevin Lancaster, CEO of Channel Program, sits down with Michelle Accardi, CEO of Liongard, to discuss the significant impact Liongard is having on MSPs. Michelle shares insights into how Liongard's platform helps MSPs manage their attack surface, drive growth, improve profitability, and maintain oper…
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Send us a Text Message. Hi! It's Carrie - and the beginning of this podcast starts really abruptly because Joe and I started chatting immediately and we completely forgot to do the intro. I want to remind MSPs that Liongard ROARCon is open for registration now! Ian and I have limited passes to share, so if it's before July 20 2024 and you are the o…
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Watch Here: https://youtu.be/ZOvf5bIg6BE About the Guest(s): Caroline Chapdelaine is the CEO and Co-Founder of North Star Photonics, a company specialized in defense manufacturing technology, specifically focusing on photonics and fiber optic gyroscopes. With a rich background in military intelligence as an officer in the U.S. Army, Caroline has ex…
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(RE-UPLOADED) Watch Here: https://youtu.be/f7lSzU7s13k About the Guest(s): Roger Best is a seasoned professional with a diverse background spanning mechanical engineering, law, and private equity. He has a rich history working with prominent organizations like BP, Honeywell, and General Motors, managing complex engineering and construction projects…
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In this episode, Richard talks to Stuart Ashenbrenner and Wes Hutcherson of Huntress. They share their advice on managing Macs for clients to prevent and manage hacks. Stuard is a staff macOS researcher, focusing on macOS security and development, with a ton of experience working as a macOS detections engineer and software engineer. He's spoken at …
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In this episode of the All Things/MSP podcast, hosts Justin Esgar and Eric Anthony delve into the gritty realities of managing a Managed Service Provider (MSP) business. They discuss the essential mindset shifts and hands-on approaches that small MSPs need to thrive in today’s competitive landscape. From handling client stress to the importance of …
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In this episode of The Channel CEO Podcast, host Kevin Lancaster, CEO of Channel Program, welcomes Jose Chammoro Lopez, CEO of Password Consulting. Jose shares his journey from Colombia to leading a cybersecurity firm, emphasizing the critical role of quantum computing in protecting against evolving cyber threats. He discusses Password Consulting's…
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Watch Here: https://youtu.be/7yv4lBmHPqg About the Guest(s): Paul Neal is a seasoned financial strategist and real estate finance expert with a background in engineering. Since 1998, Paul has built and sold multiple companies, establishing his presence in the commercial real estate finance space. He is the author of "Unlease Your Business: Unlock W…
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Send us a Text Message. Christopher Vollmond-Carstens, M&A, NTIVA In this episode of WIN ("What's Important Now?"), host Carrie Richardson dives into the world of mergers and acquisitions (M&As) within the managed service provider (MSP) industry with Christopher Vollmond-Carstens, M&A Director at NTIVA. Christopher shares invaluable insights on pre…
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In this episode, Richard Tubb speaks to Eric Östlund-Folkeryd, the go-to market lead for Microsoft AI at Pax8 EMEA. He’s the business lead for Microsoft CoPilot and other AI tools. Eric worked in commercial AI and SaaS roles at multiple organisations, which makes him the ideal person to help MSPs make the most of the latest tools. He shares his jou…
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In this episode of the All Things/MSP podcast, hosts Justin Esgar and Eric Anthony sit down with Shaun Spencer, an executive performance coach with a rich background in professional athletics and business coaching. Shaun delves into the transformative power of coaching for Managed Service Providers (MSPs) and how it can revolutionize business opera…
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In this episode, we talk with Aaron Mayer, Director of Sales at Bear Robotics, about the integration of robotics in senior living dining operations, highlighting the benefits and addressing common concerns. The key points discussed include: Current Challenges in Senior Living Dining Overcoming Resistance to Robotics Implementation Process Myths and…
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Watch Here: https://youtu.be/Fp0i_V5iyU0 About the Guest(s): Michael Mufson is a seasoned investment banker with a career spanning several decades. He started working for a U.S. Senator before transitioning to Ernst and Young in their consulting group. Holding a CPA and an MBA from George Washington University, Michael has been key in underwriting …
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Chris Massey sits down with Charles Weaver, co-founder and CEO of MSP Alliance—the world's largest industry association and certification body for cloud computing and managed service professionals. They delve into the early days of the managed services industry, discussing its evolution from the 90s dot-com era to today. Learn about the challenges …
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Join us for an exciting episode of The Channel CEO podcast, hosted by Kevin Lancaster, CEO of Channel Program. This week, we're thrilled to feature Arvind Parthiban, CEO of SuperOps.ai. Arvind shares his journey from aspiring footballer to tech entrepreneur, revealing how SuperOps is revolutionizing the MSP landscape with AI-powered solutions. Lear…
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Watch Here: https://youtu.be/BC2JA35P67s About the Guest(s): Shane Ehrsam, a seasoned business operator specializing in B2B mergers and acquisitions, began his career in entrepreneurial management. After eleven years in an industrial uniform company, he pivoted to business ownership in 2021 by acquiring a three-location trailer dealership in Dallas…
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Send us a Text Message. David Dulany, Founder of Tenbound In this episode of the WIN podcast, host Carrie Richardson sits down with David Dulany, the founder of Tenbound, a premier research and advisory firm in the B2B tech space. They discuss the journey of Tenbound, the evolution of sales technology, and the intricacies of building a successful s…
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Send us a Text Message. Pedro Lerma - EY Entrepreneur of the Year Nominee 2024 In this episode of "WIN: What's Important Now," host Carrie Richardson sits down with Pedro Lerma, the founder of Lerma, an innovative advertising agency based in Dallas. Pedro shares his entrepreneurial journey, from his early experiences in construction and bar ownersh…
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Send us a Text Message. In this episode of WIN, host Carrie Richardson sits down with Carson Choi, CEO of Cork, to discuss his dynamic career path from enterprise leadership to founding Cork, a company that revolutionizes cyber insurance with a unique cyber warranty product. Carson shares his insights on the MSP space, the challenges of cyber risk …
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Disclaimer: Objective, Investment Banking & Valuation (“Objective”) is a leading investment banking and valuation firm that services middle market companies in select industries of focus: Business Services, Consumer, Healthcare Tech & Services, Life Sciences Services & Tech, Manufacturing & Distribution, and Technology. Within our industries of foc…
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In this episode of The Channel CEO, host Kevin Lancaster, CEO of Channel Program, sits down with Daniel Wang, the CEO of MSPBots. Daniel shares his fascinating journey from being a dentist in China to leading an innovative company that leverages AI and automation to transform MSPs. Tune in as Daniel discusses how MSPBots uses real-time data and rob…
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Watch Here: https://youtu.be/2ggutbZru4M About the Guest(s): Nathan Lenahan is an experienced entrepreneur and former military professional. After serving in the army for six years, including multiple tours in Iraq, Nathan pursued a career in real estate investing and obtained an MBA from the University of Texas at Austin. He has since started and …
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Send us a Text Message. Episode Summary In this episode of Win What's Important Now, host Carrie Richardson interviews Dave Marcinkowski, founder of Madera Residential and nominee for the EY Entrepreneur of the Year award. Dave shares his entrepreneurial journey from his early days as a bookkeeper to leading multiple successful ventures in real est…
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In this episode of the All Things/MSP Podcast, hosts Justin Esgar and Eric Anthony tackle the critical issue of technical debt within managed service providers (MSPs). From outdated infrastructure to inefficient processes and security lapses, technical debt can drag down an MSP's performance and profitability. Join us as Justin and Eric share pract…
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In this interview, Richard Tubb is joined by David Allen, the godfather of modern productivity. He’s the author of Getting Things Done, the best selling book that spawned the GTD movement, which is now a part of daily life for millions of people all over the world. David has over 40 years’ experience as a management consultant and executive coach, …
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In this episode of the All Things MSP podcast, hosts Justin Esgar and Eric Anthony dive deep into the contentious issue of standardization in IT services. They discuss why a one-size-fits-all approach often fails and how IT service providers can strike the right balance between standardization and customization to meet diverse client needs. Drawing…
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We have a very special episode for you. Amber Bardon hosted a live episode of Raising Tech Podcast in which we had multiple panelists that spoke on AI. The full video is available on our YouTube channel. This is your chance to redefine your approach to senior living and stay ahead of the curve in innovation. In this pre-recorded episode, you'll get…
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Watch Here: https://youtu.be/WxboHZiZZwc About the Guest(s): George Moulos is an entrepreneur and the founder of Ecommerce Brokers, a company specializing in buying and selling online businesses, especially within the e-commerce, agency, and SaaS spaces. With a background that ranges from starting businesses at a young age—including Facebook groups…
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Sit down with James Bartrop, the founder and managing director of ShadowSafe, a leading cybersecurity and IT services MSP based in Brisbane, Australia. James takes us through his incredible journey from a solo entrepreneur grappling with the early challenges of running his own business to building a scalable and successful MSP. Discover how James n…
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