Best Vaishali Podcasts (2024)

1
232: Embracing Technology and Human Connection in Customer Experience with Vaishali Dialani 20:28

23d ago20:28

20:28

Vaishali Dialani is a multi-award-winning Customer Experience professional in the Middle East, has been recognized as a CXPA Emerging Leader, a finalist for CX Leader of the Year 2023, and has been ranked among the top CXMStars worldwide in both 2023 and 2024. She is a firm believer in the power of knowledge sharing to foster growth and awareness w…

1
234: Transforming Customer Experience: Joel Passen on AI, Innovation, and Leadership with Joel Passen 20:58

18h ago20:58

20:58

Joel Passen is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable results at the intersections of sales, business development, product strategy, operations and customer experience. Before co-founding Sturdy, a next-gen customer experience solution that helps companies improve customer satisfa…

1
A Look Into Warner Chappell Music, Inc. v. Nealy 13:06

14d ago13:06

13:06

1
233: Practical Frameworks and Future Insights for Elevating Customer Experience with Alan Williams and Dave Stubberfield 35:05

15d ago35:05

35:05

Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value driven service. Dave Stubberfield is the director of Carter Consultancy and specializes in enabling cultural transformation to help businesses achieve greatness. They are the authors of Supercharging the Customer Experience: How Organiz…

1
Regulating Innovation: The Intersection Between Copyright Policy and Generative AI 11:28

19d ago11:28

11:28

1
June 2024 - Last Month at the Federal Circuit Podcast Series 21:46

1M ago21:46

21:46

1
#183 Joakim Hannisdahl - Investing In Shipping 2024, And Founding Gersemi Asset Management (Live From Marine Money) 28:48

1M ago28:48

28:48

This is a conversation that took place at Marine Money conference last week. Joakim Hannisdahl shares his journey as a shipping investor, and why he started the shipping hedgefund Gersemi Asset Management. Christopher Vonheim is a Norwegian host focused on business, ocean industries, investing, and start-ups. I hope you enjoy this tailor made conte…

1
#182 Helen Czerski - Writing The Book Blue Machine, Ocean Science, How To Learn, Advice For Career 47:51

1M ago47:51

47:51

Helen Czerski is a British physicist, oceanographer and television presenter. Czerski is an associate professor in the department of mechanical engineering at University College London. She has also recently released her book Blue Machine, a fascinating read about the ocean and how it shapes our world, how it impacts our lives and how it helps us t…

1
231: Data-Driven Sales Excellence: Insights from 'Data and Diagnosis-Driven Selling' with Robert Scarperi 24:52

2M ago24:52

24:52

Robert Scarperi, Bob has been a leader in professional services, SaaS, financial services, ad tech mar tech, and management consulting for 32 years. His company, Revenue Vision Partners is the industry's leading data-driven revenue growth consulting firm. Questions · Could you share with our listeners, just a little bit about how you got from where…

1
#181 Engebret Dahm - Klaveness Combination Carriers, Combination Strategies, Commodities, Dry Bulk, Tankers, Decarbonizing Shipping, Culture & Innovation 51:51

2M ago51:51

51:51

Engebret Dahm has more than 30 years’ experience in the shipping and finance industries, and is the CEO of Klaveness Combination Carriers (KCC). Prior to that he was the CEO of Norwegian Car Carriers AS and he worked in the period 1998-2000 for Crédit Agricole CIB in Paris. KCC has a unique fleet that consists of eight CABU combination carriers and…

1
230: Strategies for Customer Success and Retention with Rachel Stanley 17:57

2M ago17:57

17:57

Rachel Stanley came to Banzai in 2019 with over 10 years of SaaS onboarding, training, implementation, consulting, e-Learning, customer success, adoption and support experience. When Rachel joined Banzai, Customer Success was the only customer-facing job function. Since then, Rachel has added Onboarding, Support and Customer Marketing successfully …

1
229: Embracing Change and Mastering Entrepreneurship: Insights from Editor-in-Chief of Entrepreneur Magazine with Jason Feifer 28:08

3M ago28:08

28:08

Jason Feifer is the editor in chief of Entrepreneur Magazine, a nonstop optimism machine, and a widely recognized authority on business and how people navigate change. He is the author of the best-selling book Build For Tomorrow, a startup advisor, and host of the podcast Help Wanted and Problem Solvers. LinkedIn name him a “Top Voice in Entreprene…

1
#180 Magnus Halvorsen - 2020 Bulkers, Shipping Lessons, Dry Bulk In 2024, Commodities, China And Investing 42:15

3M ago42:15

42:15

It was fantastic to visit Magnus Halvorsen to record our third podcast episode. The topics are under: 00:00 - The Latest From 2020 Bulkers 03:03 - The History And Lessons From 2020 Bulkers 10:55 - Discipline In Shipping, Fleet Decisions And China 17:45 - Tankers And Oil Versus Capsize And Dry Bulk 21:20 - Dry Bulk Market 2024 (China, Brazil, Austra…

1
How to heal the emotional root cause of your physical symptoms - with Reenee Khanna 32:44

3M ago32:44

32:44

In this episode, Reenee and I spoke about - how healing the emotional root cause can help your physical symptoms disappear - how Reenee healed her knees after a doctor told her to stop dancing - what auras are, how you can read them, and what you can read in them - Ayurveda vs Western Herbalism More about Reenee: My name is Reenee Khanna, I’m a cli…

1
April 2024 - Last Month at the Federal Circuit Podcast Series 23:08

3M ago23:08

23:08

1
228: Decoding the 5 C’s of Effective Communication: Insights from a Relational Intelligence Expert with Steve Cockram 26:12

3M ago26:12

26:12

Steve Cockram is an inspirational communicator, serial entrepreneur, confidant to elite leaders around the world and co-creator of the world's premier “Leadership Toolkit”. He has co-authored The 100X Leader, 5 Voices and The 5 Gears with his business partner, Jeremie Kubicek. Their new book, The Communication Code, released in November of 2023. Qu…

1
227: Exploring the Spectrum of Leadership: From Visionary Insights to Introverted Strengths with Darby Vannier 29:42

3M ago29:42

29:42

Darby Vannier, with over 20 years of experience, is a seasoned leader adept at building and growing organizations. As President & CEO of Indispensable Leadership Group, he excels as an executive coach, consultant, speaker, and fractional COO, focusing on strategic and leadership development. He has led effective teams of more than a 100 employees, …

1
226: Unlocking Success: Conversations with Barry Klein on Cultural Alignment, Recruitment, and Customer Service Delivery with Barry Klein 27:24

4M ago27:24

27:24

Barry Klein is Vice president of Success and Enablement at Austin-Based Talroo, the data driven job and hiring event advertising platform that helps businesses reach the candidates they need to build their essential workforce. Barry provides leadership to Talroo’s team of Customer Success Analysts who have both revenue and customer service responsi…

1
225: Passion, Persistence, and the Power of Storytelling with Cynthia Kay 22:29

4M ago22:29

22:29

Cynthia Kay founded Cynthia Kay and Company media production which produces high-quality communications for organizations from Fortune Global 100 to small business. A graduate of Michigan State University, Kay holds a master's in communications from Western Michigan University. Cynthia Kay is a passionate spokesperson for small business. For more t…

1
Joe Franchetti, on his vision for the Society of Quality Assurance (SQA) 38:22

4M ago38:22

38:22

Joe Franchetti, President of the Society of Quality Assurance (SQA), shares his vision for the SQA and the wider quality assurance industry, emphasizing the importance of collaboration and expanding relationships with international quality colleagues and regulators. Joe highlights the need to attract and educate younger professionals about the fiel…

1
224: Empowering Customer Connections: Insights and Innovations in Customer Experience with Serena Chan 21:02

4M ago21:02

21:02

Serena Chan is a Research Advocate at Dovetail with a background in exploratory and UX research. She plays a pivotal role in crafting memorable experiences for customers, advocating for them within the company and partnering with people who do research to build a community and best practices at Dovetail. Before joining Dovetail, Serena held UX desi…

1
#179 Lars Barstad - Frontline, Euronav-Deal, Tanker Party, Middle East, Shadow Fleet, Stock Valuation, New Technology, Career Advice 1:04:45

4M ago1:04:45

1:04:45

Lars Barstad is the CEO of Frontline, one of the world leaders in the international seaborne transportation of crude oil. This is the second time Lars Barstad appears on Vonheim, and the first time was a fan-favorite episode. 00:00 - Geo Politics 05:47 - Frontline View On The Market 10:25 - The Euronav-deal 14:45 - The Frontline Machine 19:30 - Tan…

1
223: Transforming Loyalty Programmes with Innovation and Trust with Len Covello 19:39

4M ago19:39

19:39

Len Covello, Chief Technology Officer (CTO) at Engage People, leading the long-term technology vision of the company and is responsible for driving continued innovation in the loyalty sector. He is an innovator in the technology space and a thought leader in loyalty. Len started his first technology company at the age of 18 and most recently was th…

1
222: Embracing Fun for Business Success: The Fun First Strategy with Pete Kusiak 29:27

4M ago29:27

29:27

Pete Kusiak is the franchise guru who knows how to bring the fun into business. With a track record of success owning and coaching franchises for over 20 years, Pete's innovative strategies have transformed businesses, boosting revenue and workplace happiness. His passion lies in creating organisations that are not only exciting, but also irresisti…

51
A Conversation with Vaishali Udupa, Commissioner for Patents at the USPTO 0:01

4M ago0:01

0:01

1
S3 E13: My India trip - absolutely not what I expected - life update 34:41

5M ago34:41

34:41

In this episode, I talk about my trip to India and how I've completely shifted my thoughts on this country. I was fortunate to spend 10 days in Bangalore, to visit my friend and her husband. Listen in if you wanna hear about - how I came with the wrong expectations - the food (did I get Delhi belly?) - the people - the streets - social dancing - an…

1
#178 Morten Astrup - Hunter Group, Tankers, Oil Service, DOF, Brazil, Offshore Wind, Gram Car Carriers, Inflation, Bonds 42:55

5M ago42:55

42:55

Morten Astrup is one of the most active investors in energy and shipping markets in the Nordics, and is currently the new chairman of Hunter Group. Morten Astrup founded Storm Capital Management in 2006 and has experience from a wide range of sectors and strategies. He is the executive Chairman of Storm Bond Fund and has been one of the largest inv…

1
Laurie Adami on how CAR-T cell therapy saved her life 1:02:02

5M ago1:02:02

1:02:02

This is very special episode. I was joined by Laurie Adami, a financial services exec who was forced to give up her career after a cancer diagnosis in 2006. After a 12 year battle fighting follicular non-Hodgkin lymphoma, and six lines of therapy, Laurie received a call from her oncologist, informing her about a new therapy called CAR-T, that was b…

1
221: Balancing Heart and Smart: The Key to Customer Retention and Growth with Ali Cudby 18:21

5M ago18:21

18:21

Ali Cudby, CEO of Alignmint Growth Strategies, which is a dynamic force in business transformation through intentional customer experiences. With a mission to drive growth by architecting superior customer interactions, Ali's expertise aligns strategy and implementation. She is the author of the bestselling book, Keep Your Customers, she offers fre…

1
S3 E12: How to harness the energy of the dragon year 2024 - with Lisa Wynn 36:04

5M ago36:04

36:04

In this episode, Lisa Wynn and I talk about the Year of the Dragon - 2024. The Year of the Dragon brings a background frequency that will insist on greater leadership, courage and creativity. It is going to provide immense potential for manifestation of our dreams if we bring forward, examine and enhance our relationship with power. It is time to r…

1
Kimberly Wallbank on how to transition into the world of contracting 31:01

5M ago31:01

31:01

In this conversation, Kimberly Wallbank, a quality systems consultant in the pharma & biotech industry, shares her insights and experiences in the world of contracting. She discusses the changes in the contracting market, the types of projects she takes on, and the shift towards remote and on-site work. Kimberly also provides advice on building a n…

1
#177 Aristidis Alafouzos - Okeanis Eco Tankers, Shipping Investing, US Listing ($ECO), Tankers, Crude, Greece, Books 43:43

5M ago43:43

43:43

Aristidis Alafouzos is the Chief Executive Officer for Okeanis Eco Tankers, ECO (NYSE) & OET (Oslo). The company has a modern and unique tanker fleet that has out-performed most of their competitors over the last years. Behind the company is the Greek Alafouzos family who has for generations been one of the most impressive industry builders in Gree…

1
220: AI and the Future of CX: Insights from The CallMiner CX Landscape Report with Eric Williamson 23:24

5M ago23:24

23:24

Eric Williamson is the Chief Marketing Officer at CallMiner. As CallMiner’s Chief Marketing Officer, Eric oversees all global marketing functions from brand and events to demand generation. Eric's marketing team works very closely with channel and sales to drive pipeline and CallMiner’s explosive growth. Eric has over 20 years of experience in both…

1
Stan Russell on how to create a value-adding quality function. 38:22

5M ago38:22

38:22

This week I speak with Stan Russell, who explains how quality leaders can create a function that adds true value to an organisation. Stan provides practical advice for leaders to change perceptions and measure the strength of a quality culture. He also shares his leadership style and the importance of storytelling and analogies in articulating qual…

1
S3 E11: Improve your sex life and experience more pleasure - with Mint, the Middle East's first pole dance studio owner 50:45

5M ago50:45

50:45

Where do I even begin with Mint... She opened the first pole dance studio in the Middle East, which soon put her on a national and international stage. She went abroad as the first young woman in her family. She then quit her well established pole brand and studio to become a Somatic Sexologist. In this episode, we talk about - insecurities Mint ha…

1
219: Insights into Buyer Behaviour: Trust, Decision Making, and the Power of Buyer Personas with Jim Kraus 26:22

5M ago26:22

26:22

Jim Kraus is the President of Buyer Persona Institute (BPI) and a leading authority on buyer personas and buying insights. BPI’s buyer persona research and workshop methodologies have become a gold standard for thousands of marketers in hundreds of companies worldwide that rely on these studies to reveal everything a prospective buyer needs to know…

1
#176 Federica Maiorana (Highlight) - What Will Happen With Global Trade In 2024? 4:12

5M ago4:12

4:12

Federica Maiorano is the Chief Commercial Officer at Spot Ship, and one of the most influential speakers on energy, shipping and material. In this episode, Federica explains how she got interested in shipping, and what she hopes to achieve with Spot Ship. We also cover stories on the crude market, Middle East and Panama Canal. Follow Federica on Li…

1
#176 Federica Maiorano - Life In Shipping, Crude Market, Middle East, Panama Canal, Spot Ship, Broker Lessons, Career Advice, 47:28

5M ago47:28

47:28

Federica Maiorano is the Chief Commercial Officer at Spot Ship, and one of the most influential speakers on energy, shipping and material. In this episode, Federica explains how she got interested in shipping, and what she hopes to achieve with Spot Ship. We also cover stories on the crude market, Middle East and Panama Canal. Follow Federica on Li…

1
Vaishali Shukla on Quality Oversight in Global Pharmaceutical Operations 27:07

5M ago27:07

27:07

This week I was joined by Vaishali Shukla, VP of Global Quality Manufacturing at Kite Pharma. "Act locally but think globally”. This is the mindset that Vaishali has helped instil in her role to help harmonize processes, engage the global network, and create a 'one team' quality approach. Vaishali talks us through her journey in quality and some of…

1
S3, E10: Accelerate your purpose, elevate your relationships and finances with the Gene Keys - with Analena Fuchs 40:23

5M ago40:23

40:23

In this week’s episode, we welcome Analena Fuchs, who is a Human Design & Gene Keys Guide and do a deep dive into the Gene Keys. How Analena got into the Gene Keys the second time around after returning the book The history of the Gene Keys Why should people know about Gene Keys How the Gene Keys have helped Analena and her clients How I (Jenny) us…

1
218: Exploring the Future of Customer Engagement: Insights on AI, Employee Augmentation, and Industry Trends with David Singer 19:53

5M ago19:53

19:53

Dave Singer is Verint’s Global Vice President, Go-To-Market Strategy. Singer is responsible for driving the GTM strategy for Verint’s Workforce Engagement solutions, and the Verint industry leading Open CCaaS Platform. The strategy is based on developing innovative messaging and offerings both partner and direct that drive customer centric differen…

1
#175 Jon Kåre Stene (Highlight) - Hvor Lenge Kan Mennesker Leve Et Godt Liv? 15:22

6M ago15:22

15:22

Jon Kåre Stene er medgrunder av Oda og Skyfall Ventures. Ved hjelp av sin gjennomføringsevne og kunnskap har Jon Kåre bidratt til at Norge har produsert mange nye tech-selskaper i ulike sektorer. I denne episode forteller Jon Kåre om ambisjoner, longevity, AI, krypto, kjernekraft og hvordan AS Norge kan bli bedre til verdiskapning. Follow Vonheim o…

1
S3 E9 - Traveling solo will change your life. Here are the best tips on how to do it - with Vaishali Patel 30:04

6M ago30:04

30:04

About 2.5 years ago, my friend Liv connected me with Vaishali Patel, who had begun working on her book SOLO EXPLORERS, in which she would share the stories of 30 women from different backgrounds and in different stages of their lives. The one thing they had in common: They all went on a solo trip that changed their lives, whether through a conversa…

1
217: Mastering Communication: Techniques, Tools, and Insights with Matt - A Comprehensive Guide to Enhancing Speaking and Listening Skills with Matt Abrahams 20:49

6M ago20:49

20:49

Matt Abrahams is a leading expert in communication with decades of experience as an educator, author, podcast host and coach. As a Lecturer in Organisational Behaviour at Stanford University's Graduate School of Business, he teaches popular classes in strategic communication and effective virtual presenting. He received Stanford GSB’s Alumni Teachi…

1
#175 Jon Kåre Stene - Ambisjoner, Investeringer, Longevity, Krypto, AI, Kjernekraft, Norge AS, Favorittbøker 1:30:29

6M ago1:30:29

1:30:29

Jon Kåre Stene er medgrunder av Oda og Skyfall Ventures. Ved hjelp av sin gjennomføringsevne og kunnskap har Jon Kåre bidratt til at Norge har produsert mange nye tech-selskaper i ulike sektorer. I denne episode forteller Jon Kåre om ambisjoner, longevity, AI, krypto, kjernekraft og hvordan AS Norge kan bli bedre til verdiskapning. Vi får også 5 bo…

1
#174 Anas Alhajji (Highlight) - My Predictions For Venezuela, Guyana, Brazil And Argentina In 2024 12:01

6M ago12:01

12:01

Dr. Anas Alhajji is a renowned speaker and author of research papers and articles with a focus on oil and gas markets, energy security and energy taxation. He has previously served as chief economist at NGP Energy Capital Management, a private equity firm. Follow Anas Alhajji on X and Substack: Substack: anasalhajjieoa.substack.com X: https://twitt…

1
216: Exploring Service Industry Challenges and Innovations: Insights from a Global Perspective with Michelle Pascoe 28:32

6M ago28:32

28:32

Michelle Pascoe (CSP) is an international speaker, accredited trainer, researcher, author, podcaster and experienced businesswoman. She has an undeniable passion for customer service, mystery shopping and team motivation, and is a specialist in every aspect of service operations and processes and their impact on the customer experience. In 1994, sh…

1
#174 Anas Alhajji - Investing In 2024, Suez Canal, Oil Demand, Gas, COP28, EV, Latin America, Nuclear 55:10

6M ago55:10

55:10

Anas F. Alhajji is an energy expert, researcher, author, and speaker. He advises governments, financial institutions and investors on various energy market issues. 00:00 - Intro 00:30 - Red Sea And Suez Canal 04:05 - Oil & LNG Markets In 2023 and 2024 15:02 - Russian Economy, Sanctions, And Oil&Gas Trade 26:45 - Common Sense, COP28, Climate Change …

1
215: Maximizing Customer Success and Navigating the Future of Insurance: Insights from Joanna with Joanna Hagelberger 20:32

6M ago20:32

20:32

Joanna Hagelberger is currently the Vice President of Customer Success at Rhoads Online, a technology provider of compliance solutions to the insurance industry. Her entire professional career has been in the insurance industry with the last 20 years in insurtech. Joanna is passionate about the customer experience, particularly the benefit a strong…

1
Greg Furrow on the risks of trusting 'expert opinions'. 33:38

7M ago33:38

33:38

As a biotech professional, how do you know that the questions you ask 'experts' are accurate? Is the answer based on explicit regulations? Or is it based on personal opinion, which has been formed by historical organisational practise? In this episode, Greg Furrow, Chief Quality Officer of Mustang Bio, discusses his mission to raise awareness aroun…

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Vaishali Podcasts

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