The latest episode of the "Sunny’s Silver Linings" podcast featuring Jonathan JB Lamb, CEO of Wolf Consulting is out, and you must listen to it now! Tune in to hear JB’s inspiring leadership journey, unique insights on the MSP industry, and his strategies for driving growth and innovation. Don't miss this deep dive into effective MSP leadership and…

This week’s episode of the “Sunny’s Silver Linings” podcast features MSP growth tips and insights from two seasoned entrepreneurs Patrick Clements and Michael Clements from SherpaDesk. In this episode, Sunny, Mike and Patrick delved into: — Navigating niche specialization for MSP growth — Prioritizing customer relationships for sustainable success …

ATTENTION all MSP leaders concerned about talent management and cultivating a strong company culture. Join Sunny, Jen Zaroski, Chief People Officer at VC3, and Todd Billiar, Director of Strategic Partnerships at IT By Design, as they delve into strategies for fostering a thriving company culture and building high-performing teams. Here's what you'l…

Are you an MSP looking to take your business to the next level? Look no further and watch the latest episode of the Sunny’s Silver Linings podcast. Explore key insights from industry leader William Flannery on building a successful MSP with a focus on: — Client satisfaction: Moving beyond generic solutions to become a trusted advisor. — Employee re…

Look who joined Todd Billiar for the latest episode of the “Sunny’s Silver Linings” podcast for an insightful discussion on the future of MSPs—Ahmed Fadili, VP of Managed Services and Cloud Operations at Focus Technology Solutions, and Chris Poulopoulos, VP of Systems Integration at New Era Technology. Catch the whole conversation to gather their a…

The latest episode of the "Sunny’s Silver Linings” podcast Sunny’s conversation with Katrina Barnes, CEO at Beringer Technology Group, about: Importance of people in leadership: right individuals in right roles Building unique MSP identity: focus on customer service and tech advancements Future trends: AI revolution and shifting leadership dynamics…

The year’s first M&A panel of the "Sunny’s Silver Linings” podcast, Sunny engaged in an insightful discussion with industry experts Sam Levy, Partner – M&A Execution (Drakestar) and Christian Fulmino, SVP of Corporate Development and M&A (Dataprise) about the intricacies, current state and future trends of mergers and acquisitions (M&A) in the MSP …

The “Sunny’s Silver Linings” #podcast is back in the new year and with a discussion on the state of the channel in the new year. Sean Francis, CEO of Technology Assurance Group, Michael Hornby, CEO of Techmentum IT, and Al Alper, CEO of Absolute Logic share valuable perspectives and offer invaluable advice to newcomers and established players alike…

In today’s episode of “Sunny’s Silver Linings” #podcast, Rob Wilson, President of Employco USA, Inc. and Ainsley Lump, HR Manager from Entech US, talk to host Sunny Kaila about talent leadership, recruitment and retention. Rob and Ainsley share great insights into important topics such as: — The employer-driven talent market — Attracting top talent…

Unlock the secrets to MSP success with insights from industry leaders Michelle and Victoria! Join us in the latest edition of our “Sunny’s Silver Linings” podcast as we delve into financial planning, cybersecurity essentials, and effective team building strategies. Learn how to cultivate a strong company culture, attract top talent, and retain IT p…

In today’s episode of “Sunny’s Silver Linings” #podcast, Celeste Ryan, Chief People Officer of Evergreen Services Group and Christopher Caprio, CEO of Focus Technology talk to host Sunny Kaila about the wisdom they’ve gathered over years of working in the MSP space. Celeste and Chris delve into important topics such as: — Navigating challenges and …

Explore the dynamic world of MSP success with industry veterans Anthony and Josh. In this episode of “Sunny’s Silver Linings” podcast, they share with host Sunny Kaila their insights on navigating challenges, embracing cybersecurity, and fostering a resilient company culture. Their entrepreneurial journeys highlight the shift from tech-centric mind…

In the latest edition of “Sunny’s Silver Linings” podcast, we are unveiling the secrets to entrepreneurial success. Join our CEO Sunny Kaila as he hosts an insightful panel discussion with seasoned entrepreneurs – Gregory, Kevin, and Brent – as they share their hard-earned insights and offer invaluable advice for both new and experienced business o…

Join us for an illuminating episode on 'Sunny's Silver Linings' podcast as we welcome two distinguished guests, Kelly Knight from EOS Worldwide and Mitch Morgan from New Charter Technologies. Kelly and Mitch's experience and expertise shine through as they reveal practical advice and strategies that are not only insightful but also actionable. Disc…

Join Sunny Kaila in a captivating episode of Sunny's Silver Linings podcast featuring Ryan Vestby and Steven Freidkin, as they share their remarkable journeys from unconventional beginnings to leadership roles in the IT industry. Gain valuable insights into entrepreneurship, leadership, and the challenges faced in the world of Managed Service Provi…

Did you know that Michael DePalma is one of our featured speakers at Build IT LIVE 2023? Tune in to this episode of "Sunny's Silver Linings" podcast and discover how to tackle scaling challenges, build winning teams, and thrive in the ever-growing MSP channel. Plus, join us at Build IT LIVE to gain exclusive insights from the seasoned pro in the MS…

Dive deep into the ever-evolving world of cybersecurity in the MSP space our latest episode of “Sunny’s Silver Linings” podcast with our special guest Bruce McCully from Galactic Advisors. Bruce shares his expertise on pricing strategies, demonstrating risk, and how to stand out in a competitive market. Don't miss out on his valuable insights! Plus…

In this week’s episode of “Sunny’s Silver Linings” podcast, join Greg Jones from Datto and discover how to: 🌟 Elevate your leadership and team management skills. 💼 Drive sales with a service-focused mindset. 🌐 Capitalize on the evolving MSP landscape. Greg spills the beans on some top-notch tips for MSP success, so be sure to tune in! What’s more, …

🎙️ Exciting news! 🚀 David Weeks will be joining us at this year's Build IT LIVE. Plus, he stars in the latest episode of "Sunny's Silver Linings" podcast as he and host Sunny Kaila dive into the world of MSP growth, partnership, and success. Get ready to uncover invaluable insights on unlocking growth vectors, understanding market trends, and align…

Join the latest episode of "Sunny's Silver Linings" podcast as we catch up with Jonathan Crowe from NinjaOne. From community building to automation culture, trust, and more – we're unraveling the secret ingredients that make MSP relationships rock! Get ready for insights, stories, and a whole lot of channel camaraderie. Tune in now and get your MSP…

What’s the key reason why MSPs love to attend Build IT LIVE? “Because you actually want to learn” chimes in Matthew Koenig from Nodeware. Watch the latest episode of “Sunny’s Silver Linings” podcast as Matthew and host Sunny Kaila dive deep into the essence of partnership, leadership, and all things business magic. Matthew's energy and mindset shin…

Tune in to "Sunny's Silver Linings" Build IT LIVE special episode with cybersecurity guru, Danny Jenkins from ThreatLocker! 🛡️ Hear Danny's predictions for the evolving threat landscape and how you can protect your business. Don't miss this opportunity to scale your business 10x with expert insights and build a resilient, secure future. Dive furthe…

Join us on "Sunny's Silver Linings" podcast with Strategic Coach’s Shannon Waller for an enlightening discussion on how you can 10X your company, team, culture, and results. Discover the power of unique ability, entrepreneurial mindset, and creating value for lasting success. Tune in now! Can’t get enough of Shannon Waller? Come, join us at Build I…

This week, on the latest episode of “Sunny's Silver Linings” podcast, we are revealing the secrets to building a thriving MSP business. Join industry experts Jack Daly, Gary Pica, and Jim Lippie as they share invaluable insights and strategies for overcoming growth challenges, pricing strategies, embracing emerging technologies like AI, and more. D…

“If you had a magic wand, what’s the number one business problem you would solve?” Host and CEO Sunny Kaila poses this question to our guests – James Hwang, Joshua Skeens, and Greg Zolkos – in this episode of “Sunny’s Silver Linings” podcast. From sparking explosive organic growth to crafting a winning company culture, these fearless industry leade…

Profitability has always been a crucial goal for MSPs. In this week’s “Sunny’s Silver Linings” podcast, Jeff Borello, CEO of Andromeda Technology Solutions, and Craig Pollack, Founder and CEO of FPA Technology Services, share their insights on tackling this obstacle and embracing new opportunities in the MSP industry. The industry stalwarts partake…

Are you ready to unveil the secrets of talent strategy? Discover the differences between private MSP and PE-backed companies, the importance of talent retention, and the impact of manufacturing outsourcing from a star-studded panel discussion in this week’s “Sunny’s Silver Linings” podcast. Get insights into making impactful decisions and striking …

Looking for inspiration to scale your business? Tune in to "Sunny's Silver Linings" podcast to hear how Will Slappey, the CEO of IT Voice, successfully bridged 18 acquisitions and grew his small business into a leading MSP in America with 14 locations and 225 employees. Discover how he built a culture that attracts the best talent and overcame indu…

“Most people don't want just a job that pays the bills. They want to be a part of something,” shares Brett Helgeson, the CEO and Managing Partner of Adopt Technologies. In today’s episode of “Sunny’s Silver Linings” podcast, Brett shares his entrepreneurial journey with host Sunny Kaila, from starting his own construction company to buying and grow…

“It’s really now about the opportunity to build a cybersecurity program for customers,” shares Rob Stephenson, CEO, Thrive Networks, Inc. In today’s episode of “Sunny’s Silver Linings” podcast, Rob and Sunny chat about the state of the channel and the future potential of M&A and cybersecurity in the MSP space. Looking for an affordable way to imple…

Looking to unlock the insider secrets to retaining your top talent in the world of MSPs? Look no further than the latest episode of the "Sunny's Silver Linings" podcast featuring Sarabjit Singh, CEO of Five Rivers Technology. Tune in for actionable insights from one of the industry's leading experts and use his experience to propel your MSP towards…

Ever meet a cybersecurity compliance guru? You will in this episode of “Sunny’s Silver Linings” as host Sunny Kaila chats with Kimberly Simon, Vice President of Strategic Partnerships for Control Case, and a published author. A native of Zimbabwe, South Africa, Kimberly shares her career journey, the top lessons she’s learned about cybersecurity, a…

When is the right to time to sell your business? And how do you determine the valuation that’s fair to your organization and ensures that you’re not leaving money on the table? Reed Warren, CEO and CVA, iT Valuations, LLC, guest stars on this week’s “Sunny’s Silver Linings” podcast to answer these questions and more. Watch the complete episode to r…

Jim Turner, Technology Strategist at Bridgepointe Technologies, began his entrepreneurial journey with a clarity of vision that's not easy to come by. “I knew that I wanted to run an IT support company before I even knew how to use a computer,” he shares candidly as he talks to Sunny Kaila in this week’s “Sunny’s Silver Linings” podcast. He shares …

We couldn’t get enough of Shawn Torres. The CEO of In-Telecom Consulting returns for Part 2 of his “Sunny’s Silver Linings” podcast. In today’s episode, Shawn and host Sunny Kaila talk about the top lessons learned in terms of culture and leadership within an organization. Plus, Shawn talks about his five-year vision for the company and who he view…

What makes a compelling story? A strong lead character, an arc were he grows by overcoming obstacles, and a satisfying ending after overcoming hardships through grit and determination. Shawn Torres, CEO of In-Telecom Consulting, has such a story. In today’s episode of “Sunny’s Silver Linings” podcast, Shawn takes us on a journey down memory lane. H…

Keith Fast from Tech Impact Solutions, LLC, strongly believes that to hire and retain top-notch talent, you must recognize what is most meaningful to the candidate. In this episode of “Sunny’s Silver Linings” podcast, Keith and host Sunny Kaila chat about what drives the new-generation workforce, redefining company culture, and the key challenges f…

Peter Bellini, CEO of CyberCNS, has grown up around technology. He’s lived through the industry's evolution and has seen it transition from on-premises to cloud. This young entrepreneur is on a mission to help MSPs become better cybersecurity service providers and translate tech-talk to non-tech business language for greater audience impact. Watch …

It’s tough enough to be a small- or mid-sized business. But there are strategies that can help. Learn some of those ways from Jayme Branson, entrepreneur and President of Granite Solutions, a Montana-based MSP. In this episode of “Sunny’s Silver Linings” podcast, Jayme talks with host Sunny Kaila about his entrepreneurial journey, how a people-firs…

Steven Freidkin, Founder & CEO, Ntiva, Inc., returns this week with a treasure trove of wisdom for the MSP community. Steven talks to host Sunny Kaila about the importance of having the right person in the right seat and what hyper-growth companies can do to achieve it. Check out Part 2 of this insightful episode of “Sunny’s Silver Linings” podcast…

Steven Freidkin, Founder & CEO, Ntiva, Inc., is no stranger to the daily grind. His journey, both personally and in growing his company, is one for the ages. In today’s episode of “Sunny’s Silver Linings” podcast, he shares why getting clarity on your “purpose” is the first step toward success for an MSP. Watch Part 1 of this two-part episode to ge…

Jill Chapman, Senior Performance Consultant at Insperity, is passionate about connecting people and opportunities. This, combined with her 25+ years of experience in the HR and recruiting industry, makes her perfectly poised to help organizations drive engagement within their workforce. In today’s episode of “Sunny’s Silver Linings” podcast, Jill a…

We cannot get enough of John Pagliuca. The CEO of N-able returns this week for Part 2 of “Sunny’s Silver Linings” podcast to talk about what awaits MSPs beyond the cloud. Tune in to learn what John believes your MSP needs to do to be successful in 2023 and his one piece of advice that can propel your MSP into the next stage of growth.…

The MSP world is changing. The dark clouds of recession may be looming, but the silver lining is never far away. John Pagliuca, CEO of N-able, shares his insights to help MSPs transform their challenges into opportunities in 2023 and beyond. Check out ParBy Sunny Kaila

How do your customers feel about your business? The answer, according to Mark Copeman, will determine how good – or bad – your customer experience is for them. Copeman, the Director of Wingman MSP Marketing and author of Helpdesk Habits, shares his extensive knowledge of customer experience (CX) in this “Sunny’s Silver Linings” podcast with host, S…

Can you teach an old man new tricks? Of course you can! Neil Medwed, Executive Director of Strategic Partnerships at Meriplex and true channel veteran, discusses how he still learns in this “Sunny’s Silver Linings” podcast with host, Sunny Kaila. In a candid chat, Neil shares his top three lessons to help young entrepreneurs unlock their full poten…

What are the biggest challenges for women in tech? Get the answer from a woman in this episode of “Sunny’s Silver Linings” podcast featuring Michelle Ragusa-McBain, Provider Elevate Leader at Cisco. Hosted by Sunny Kaila, Michelle talks about her journey into IT, the impact of mentors on her life and how to find one, and her top-three life lessons …

“Tuesday with Tim” is not just a fun alliteration, but also an interactive, educational segment that Timothy Guim, President and CEO at PCH Technologies, uses to share his knowledge with his employees. In this episode of “Sunny’s Silver Linings” podcast, Timothy chats with CEO Sunny Kaila about the importance of building a personal brand and establ…

It’s really quite simple: Marketing drives sales. That’s the hard truth from Tom Watson, the Channel Chief for Titan HQ, a 25-year channel veteran with the unique experiences as both an MSP owner and vendor. In this episode of “Sunny’s Silver Linings” podcast, hosted by Sunny Kaila, Tom offers specific strategies on how to build an effective and ma…