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Episode 9: How Should Product, Customer Success, and Marketing Work Well Together

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Manage episode 216548047 series 2437762
Content provided by Sean Sullivan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sean Sullivan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Sean sits down with Eric Prugh, COO, at PactSafe, and talk why product, customer success, and marketing should openly talk to help the customer. They dive deeper on how PactSafe helps companies make legal transactions quicker and more effective. Eric talks about the challenges and successes of working in a SaaS startup and offers advice staying true to your customers, finding the right product fit, and how each team should communicate with one another.

More About Eric. https://www.linkedin.com/in/prugh

  continue reading

149 episodes

Artwork
iconShare
 
Manage episode 216548047 series 2437762
Content provided by Sean Sullivan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sean Sullivan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Sean sits down with Eric Prugh, COO, at PactSafe, and talk why product, customer success, and marketing should openly talk to help the customer. They dive deeper on how PactSafe helps companies make legal transactions quicker and more effective. Eric talks about the challenges and successes of working in a SaaS startup and offers advice staying true to your customers, finding the right product fit, and how each team should communicate with one another.

More About Eric. https://www.linkedin.com/in/prugh

  continue reading

149 episodes

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