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The one with mental health and CX - Stephanie Coradin CEO & Founder DEMBO Inc E159
Manage episode 407708732 series 3007501
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“The one with mental health and CX” with Stephanie Coradin CEO & Founder DEMBO Inc in CX Passport Episode 159🎧 What’s in the episode?...
CHAPTERS
0:00 Introduction
2:35 Linking Mental Health and Leadership
5:25 Mental Health and Customer Experience
9:43 Importance of Self Awareness
12:27 Hospitality and Customer Experience
13:53 Role of Listening and Empathy in Customer Service
20:49 1st Class Lounge
24:39 Improving Communication and Leadership
28:55 Breaking Out of Traditional Mindsets
30:37 Contact info and closing
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Episode resources:
Website: https://www.stephaniecoradin.com/
LinkedIn: https://www.linkedin.com/in/demboinc/
174 episodes
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