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Defining Customer Experience (And Why It’s the Most Important Aspect of Your Business)
Manage episode 215032016 series 2395567
Content provided by The Mann Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Mann Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Here’s a fact: the negative interactions your employees have with your customers directly and adversely affect your sales results. So how do you fix it? Define the specific actions and experiences that create a great customer experience in your business and create a strategy to implement them.
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53 episodes
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Manage episode 215032016 series 2395567
Content provided by The Mann Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Mann Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Here’s a fact: the negative interactions your employees have with your customers directly and adversely affect your sales results. So how do you fix it? Define the specific actions and experiences that create a great customer experience in your business and create a strategy to implement them.
…
continue reading
53 episodes
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Similar to Manndatory Listening
The daily drama of money and work from the BBC.
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continue reading
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continue reading
Evan Davis hosts the business conversation show with people at the top giving insight into what matters.
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continue reading
A weekly roundup of the most important stories from the worlds of business and finance, hosted by Felix Salmon. Want more Slate Money? Subscribe to Slate Plus to unlock weekly bonus episodes. Plus, you’ll access ad-free listening across all your favorite Slate podcasts. Subscribe now on Apple Podcasts by clicking “Try Free” at the top of our show page. Or, visit https://slate.com/moneyplus to get access wherever you listen.
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continue reading
A bootstrappers podcast for founders, entrepreneurs, visionaries and dreamers who are building businesses from the ground up without the taking on debt or selling equity. Here we cover marketing, sales, organization and mindset issues that matter to you
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continue reading
Player FM - Podcast App
Go offline with the Player FM app!
Go offline with the Player FM app!
