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EP 078: Customer Retention Strategies & Adding Value Through Customer Experience

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Manage episode 238616832 series 2383725
Content provided by Landon Poburan & Laura Poburan, Landon Poburan, and Laura Poburan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Landon Poburan & Laura Poburan, Landon Poburan, and Laura Poburan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

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In EP 078 Landon and Laura dive into the lost art of Customer Retention! The truth is that coaches are getting hyper focused on acquiring new clients and completely forgetting about servicing and retaining their existing clients... Leaving money on the table.
Today, they outline the 3 ways to grow your business and how you can increase your profits without having to acquire a single new client inside of your business. In addition they discuss how to track your retention, what it should be, how to create a retention plan, and most importantly why it's beneficial to become inefficient and truly invest in the coach:client relationships!
Take our free 5 day training so you can activate your voice, unleash your “why” and build your ultimate foundation for success. Click here to get immediate access.
Connect with us:

Did you enjoy the episode? If so, please leave us a short review on iTunes.
If you found value in our content, we'd love to connect with you. Please email us at landon@l2fitness.com to see how we can help you refine your message and design your business to support the life you want to live.

  continue reading

117 episodes

Artwork
iconShare
 
Manage episode 238616832 series 2383725
Content provided by Landon Poburan & Laura Poburan, Landon Poburan, and Laura Poburan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Landon Poburan & Laura Poburan, Landon Poburan, and Laura Poburan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Click Here To Join Our Free Community!
In EP 078 Landon and Laura dive into the lost art of Customer Retention! The truth is that coaches are getting hyper focused on acquiring new clients and completely forgetting about servicing and retaining their existing clients... Leaving money on the table.
Today, they outline the 3 ways to grow your business and how you can increase your profits without having to acquire a single new client inside of your business. In addition they discuss how to track your retention, what it should be, how to create a retention plan, and most importantly why it's beneficial to become inefficient and truly invest in the coach:client relationships!
Take our free 5 day training so you can activate your voice, unleash your “why” and build your ultimate foundation for success. Click here to get immediate access.
Connect with us:

Did you enjoy the episode? If so, please leave us a short review on iTunes.
If you found value in our content, we'd love to connect with you. Please email us at landon@l2fitness.com to see how we can help you refine your message and design your business to support the life you want to live.

  continue reading

117 episodes

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