Home of the graphic design podcast, The Reflex Blue Show
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A podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. Whether you are a plumber, electrician, or HVAC technician, you all share the common tension of being both the hero and the villain in the eyes of the customer. Hosts Brian and Nate discuss and interview guests to show how to not only be the hero, but to be rewarded with more than a cape.
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Interviews of Book Authors and Book Reviews
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It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski. New episodes every Friday and our Q&A series "The Final Mile" every Tuesday. Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news. If you have a question you would like answered on our show visit the website below or leave a comment where ...
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The BEST Freight Broker Tools of 2024 | Episode 252
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It's 2024, and the freight broker world has evolved a TON in the recent years. With that change has come new products and tech tools to help us get the job done. Join us in this episode where we break down our favorite tools for freight brokers. From getting freight rates to preventing fraud, we've got you covered. Support Our Sponsors: QuikSkope -…
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Starting Out as a Freight Broker & Ethical Co-Brokering | Final Mile 51
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: TMS for New Freight Brokers Verifying Carrier Identity Co-Broker Contracts Starting a Brokerage While Driving a Truck Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off you…
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Winning the Room with Effective Public Speaking Strategies - Philip Sessions
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Philip Sessions is a public speaking coach at Speaking Sessions, where he helps individuals develop internal communication structures and teaches leadership teams on how to present more effectively. He is also the host of the Speakin…
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Understanding Freight Broker Margins | Episode 251
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Managing margins in freight brokerage is no small feat. We'll discuss the strategies to balance shipper and carrier needs, the nuances of carrier pricing, and the importance of maintaining healthy margins for financial stability. We offer practical tips on strategic timing in booking loads and effective negotiation tactics, all while underscoring t…
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Selling & Success in Freight Brokerage | Final Mile 50
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23:49
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Nate, Ben, & Stephen answer your freight brokering questions and discuss: Tips to Succeed in Freight Brokering How to Find Leads How to Get a Shipper on the Phone Changes in How Money Moves Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first…
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The Top Traits of a High-Performing Salesperson
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about the essential traits of successful salespeople: from confidence to achievement orientation, team spirit, and the delicate balance between sprinting and pacing, we explore it all, and more.…
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Cybersecurity Insights for the Freight Industry (with Erika Voss of DAT) | Episode 250
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Ever wondered how cybersecurity intersects with the logistics and freight industry? Discover these critical insights in our 250th milestone episode of Freight 360, featuring an exceptional guest, Erika Voss from DAT. Erika takes us through her unique career journey from physical security and emergency management to championing cybersecurity in the …
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Transform Your Sales Conversations & Handle Payment Disputes | Final Mile 49
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Book and Podcast Recommendations for Freight Brokers Handling Objections Reefer LTL Hostage Loads Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Po…
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Developing Smart Routines and Habits To Close More Deals - Jerry Isenhour
1:09:24
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jerry Isenhour is a recognized expert in the field of retail and service businesses. He is a leading name in the chimney and venting industry and has been involved in it since his initial entry into the ownership and management of hi…
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Produce Transportation with Blue Book Services | Episode 249
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Ready to master the logistics of produce transportation and uncover the intricacies of freight brokerage? Join us on Freight 360 as we sit down with Jeff Lair from Produce Blue Book to explore the world of produce commodities. We kick things off by discussing the recent heat waves in Chicago and Buffalo and then shift gears to recap the U.S. Open a…
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Cold Calling, High Value Shipments, & More | Final Mile 48
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44:27
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Ben Kowalski & Stephen Ruhe answer your freight brokering questions and discuss: How to get produce shippers What happens when insurance lapses? Insuring high value cargo Do freight agents need an LLC? Battling cold calling struggles Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT …
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How to Create the Perfect Sales Presentation with Sam Wakefield
1:21:41
1:21:41
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Sam Wakefield is the CEO of “Close It Now!” Sales Training, a company inspiring top performers to reach excellence not only in their professional endeavors but also in fitness, nutrition, relationships, and personal growth. …
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First Year as a Freight Broker | Episode 248
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Have you ever wondered what it's really like to be in your first year as a new freight broker? This week, we're interviewing a new freight broker to see what it's really like to get in the trenches and do the job! Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics …
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This is How You Get Customers as a Freight Broker! | Final Mile 47
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19:59
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: What kinds of shippers do freight brokers prospect? Building a carrier network as a new broker Double broker signs Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your f…
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Closing More Deals with Permission-Based Selling Techniques - Sam Wakefield
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Waste No Day! Facebook group:https://bit.ly/3xbqEj0 YouTube:https://bit.ly/3xlDLhD Sam Wakefield is the CEO of “Close It Now!” Sales Training, a company inspiring top performers to reach excellence not only in their professional endeavors but also in fitness, nutrition, relationships, and personal growth. In this episode, we talked about communicat…
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Keys to Building a Successful Freight Brokerage | Episode 247
1:02:57
1:02:57
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Can you imagine launching a successful freight brokerage from scratch? This episode of Freight 360 is your ultimate guide, packed with actionable insights on everything from securing your first customers to building rock-solid relationships with carriers. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Ser…
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Carrier Goes Out of Business While In-Transit! | Final Mile #46
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Registering a freight brokerage in multiple states Websites for freight brokers to bid on loads What to do if a carriers goes out of business while in transit Paying detention at “first come, first serve” facilities Support Our Sponsors: QuikSkope - Get a Free Trial: Cli…
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Brian and Nate talk about how to become the type of person who is not shaken by objections. Facebook: Waste No Day! | Facebook YouTube: https://youtube.com/@wastenoday7771?si=SSK8KG0v-fYWBXQGBy Brian Burton & Nate Minnich
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Covering the First Load with a new Shipper | Episode 246
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Ever wondered how to find reliable carriers when traditional methods fall short? In this episode of the Freight 360 podcast, we’re not just sharing tips; we're offering actionable strategies that will revolutionize your freight brokerage approach. From prospecting and carrier sourcing to setting realistic client expectations, we’re covering all the…
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How to Find and Call Shippers | Final Mile #45
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Broker Bond vs Trust Zoominfo and Lead Generation Tools Pros and Cons of Drayage Who to Cold Call (Which Job Titles) Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% …
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From idea to several BILLION dollar brand with “UGG” founder Brian Smith!
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Brian Smith is the founder of UGG boots and has an incredible story of epic losses and even bigger triumphs!By Brian Burton & Nate Minnich
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Freight Claims 101 (with Freightclaims.com) | Episode 245
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59:15
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Join us as Mike Schember and Brad Berlin from FreightClaims.com unveil their revolutionary three-step wizard for managing freight claims. Utilizing AI and OCR technology, they transform this critical but often complex process into something much more manageable. Tune in to discover the intricacies of freight claims, from legalities and insurance to…
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Legal Double Brokering for Freight Brokers!? | Final Mile #44
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Double Brokering vs Co-Brokering Brokers working with other brokers Brokers with trucks Pricing based on load weight Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your…
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Transfer your belief to your client with Shreya Nagwani!
1:29:59
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Shreya was a 4-million-dollar hvac saleswoman before joining the service MVP team. Waste No Day! YouTube channel: https://youtube.com/@wastenoday7771?si=SSK8KG0v-fYWBXQG Waste No Day! Facebook group: Waste No Day! | FacebookBy Brian Burton & Nate Minnich
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CSA Scores Explained - Carrier Safety and Broker Compliance | Episode 244
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Join us for an in-depth exploration of the freight brokering landscape, focusing on the Federal Motor Carrier Safety Administration's (FMCSA) mission and the critical role brokers play in vetting carriers. We'll dive into the intricacies of DOT week and discuss the importance of the Safety Measurement System (SMS) and Compliance, Safety, and Accoun…
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Do Motor Carriers Need Freight Brokers? | Final Mile #43
30:31
30:31
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: International Shipments for Freight Brokers Do Carriers Need Freight Brokers? Cold Calling Success Rates Hot Shot Shipping Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% of…
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Chris Voss - Why you should NEVER cut your prices!
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1:16:32
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Chris Voss returns to talk about more principles from his book, "Never Split the Difference", and how they can be used in the home services. Find the Waste No Day! Facebook group here: Waste No Day! | FacebookBy Brian Burton & Nate Minnich
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Shipping Broccoli, Peaches, & Pears (with Jeff Lair) | Episode 243
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53:17
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In this episode of our podcast, Jeff Lair from Produce Blue Book returns for an appearance to offer his expert insights into the produce supply chain, focusing on the seasonal nuances of commodities like broccoli, peaches, and pears. We dive into the impact of AI and provide a detailed analysis of the produce supply chain. Jeff also shares essentia…
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Finding Shippers, Insurance Insights, and Broker Training | Final Mile #42
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20:14
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: How to find shippers Insurance for excluded commodities Freight broker education Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & C…
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The guys spend enough time talking about how to be a winner, so on today's episode they take it in another direction! Find the UpFlip Website here: Start, Build & Grow Your Business with UpFlip Find the Waste No Day! FaceBook here: Waste No Day! | FacebookBy Brian Burton & Nate Minnich
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Sales Funnel Management for Freight Brokers | Episode 242
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In our latest podcast episode, we dig into key insights for freight brokers navigating the complex landscape of sales funnels. We explore market trends, sales strategies, and client relationship management, starting with a deep dive into factors that impact freight rates and strategies to remain resilient amid market shifts. Ben and Nate share prov…
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Non-competes & Freight Broker Financial Liability | Final Mile #41
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Non-compete ruling by the FTC Collecting freight documents after delivery Financial liability for W2 freight brokers Becoming a freight agent Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Ana…
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Selling $300,000/month ON MAINTENANCE CALLS with Coral Whale!
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One of the most popular guests in Waste No Day! history, Coral Whale, returns to beat up lazy techs and tell us how she is pacing well over 3 million in annual revenue on mostly maintenance calls! Waste No Day! Facebook group: Waste No Day! | FacebookBy Brian Burton & Nate Minnich
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How Freight Brokers Negotiate in a Down Market | Episode 241
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57:21
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Join us on a podcast journey as we explore the intersection of success in sports and business, starting with a look at Scottie Scheffler's rise in golf, emphasizing his life philosophy of prioritizing faith and family. We then apply his balanced approach to the freight industry, discussing how maintaining a calm demeanor can be crucial in business.…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: How Rates Are Set Prospecting and Talking to Shippers Building Carrier Relationships Using LinkedIn Freight Broker CRMs Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off y…
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Role-playing selling memberships with the man who sold OVER a thousand last year!
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Justin Troupe joins the crew to talk about how he holds the record for club memberships with 231 in ONE MONTH! To see live role-playing of objections and all kinds of other selling strategies, join the Waste No Day! Facebook group: Waste No Day! | FacebookBy Brian Burton & Nate Minnich
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How to Leverage Co-Broker Agreements in Freight | Episode 240
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In this episode, we look into the freight industry's complexities, clarifying the terms co-brokering and double brokering, while exploring their market impacts and discussing the broader dynamics, including a critical look at industry leaders and a playful analysis of conspiracy theories following a ship accident investigated by the FBI. We also co…
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Freight Broker Reading List, Insurance, Tanker Transport & Small Shipments | Final Mile #39
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17:33
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Books for Freight Brokers Freight Broker Insurance Policies Questions for Tanker Loads Moving Small Shipments Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first …
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Selling over $100,000 per month in WATER TREATMENT! with PJ Piotrowski.
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PJ and the crew give a crash course in selling water treatment. Join the Facebook group here:Waste No Day! | Facebook See UpFlip here: The UpFlip Podcast - UpFlipBy Brian Burton & Nate Minnich
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What Does a Freight Broker Do in a Week? | Episode 239
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Dive into the life of a freight broker, where orchestrating daily tasks and strategizing becomes an art, akin to conducting an orchestra. We'll explore everything from the nuances of starting a brokerage and leveraging an early bird approach for success, to the excitement of merging logistics passion with major sports events like the Masters golf t…
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Load Posting, Carrier Vetting, and Co-Brokering in Freight Brokering | Final Mile #38
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Posting a Load on Loadboards Tracking Software Co-brokering Carrier Vetting Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carrie…
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The 6 things top salespeople NEVER do!
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Brian and Nate break down 6 of the behaviors that are getting between you and your clients. Join the Facebook group here: Waste No Day! | FacebookBy Brian Burton & Nate Minnich
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Building Customer Relationships in Freight Brokerage | Episode 238
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Ever found yourself wondering how to spin an Easter egg hunt tale into a lesson on customer relationships? Join us on Freight 360 where we transition from recounting personal Easter anecdotes to the strategies that underpin successful freight brokerage businesses. Amid tales of family fun and basking in the Florida sun, we also cover the bases of c…
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TONU Fees, Quick Quoting, and Specialized Freight Solutions
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: TONUs How fast to quote Specialized trailers HazMat training Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here …
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2.5 million dollars a year in a plumbing truck! With Joe Stark!
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Joe and the crew talk about turning drains into gains! Facebook group: Waste No Day! | FacebookBy Brian Burton & Nate Minnich
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Ever wondered how a freight broker navigates the choppy waters of rate negotiation and relationship building? Buckle up as we take you through the ins and outs of freight brokerage, starting with the bedrock principles that every professional, rookie or veteran, should know. Embark on a journey with us as we recount tales from the trenches, includi…
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New Carriers, Canadian Freight, and Load Board Tactics | Final Mile #36
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Working with New Carriers Brokering Freight in Canada Duplicate Load Board Posts Fees on Carrier Advances Sylectus Load Board Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics - Get 10%…
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Earning the RIGHT to ask for the sale - with Jordan Ristau of Success Academy.
1:25:37
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Jordan and the guys talk about how Jordan's success in selling HVAC systems lead to him becoming a presentation trainer. Find the UpFlip Podcast here: The UpFlip Podcast - UpFlip Facebook group: Waste No Day! | FacebookBy Brian Burton & Nate Minnich
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Seasonal Produce for Freight Brokers | Episode 236
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Unlock the secrets of the produce industry with expert Jeff Lair from Blue Book Services as we slice into the utility of their "Know Your Commodity" tool. This episode is bursting with industry knowledge, from the competitive world of freight brokerage to the perennial charm of asparagus. Whether you're a veteran in the logistics game or new to the…
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Surety Bonds, Teams, Claims, and Building a Professional Image | Final Mile #35
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Team Settings in Freight Brokering General Freight Claims How Freight Broker Surety Bond Works Freight Broker Websites Blind Shipments Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here DAT Freight & Analytics …
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