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Loan Officer Leadership Podcast is one of the top podcasts in America with your host Steve Kyles. Each episode is jam-packed with STRATEGY and TOOLS to grow your business and leadership. Our purpose is to help you close more loans in less time. If you are ready to close more loans with fewer headaches, visit FreedomPlanningCall.com today to schedule a FREE strategy call.
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Mortgage Lending Mastery
Lady Jen Du Plessis: Coach, International Speaker, Best Selling Author
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Level up your mortgage and real estate career with actionable strategies and real results. Mortgage Lending Mastery is your go-to podcast for personal and professional growth, tailored specifically for industry professionals. Host Lady Jen Du Plessis delivers expert insights, proven tactics, and inspiring conversations to help you stop talking, start taking action, and achieve mastery in your business. Ready to work smarter, grow faster, and stand out in a competitive market? Tune in to Mort ...
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415. What 50 Conversations in 1 Day Taught Me: It's Not Just Calls (Part 2 of 3)
14:48
14:48
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14:48
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Making calls isn’t enough—you need conversations that convert. In this episode, your host, Steve Kyles dives into why first calls are never great, but they get better, why the right script matters, and how having a clear call to action c…
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The Secret to Effective Management: Moving from Expecting to Asking with Lady Jen Du Plessis
17:58
17:58
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17:58
In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis dives into the critical difference between asking and expecting in business and personal relationships. She shares insights from her management cycle to help set clear expectations, inspect progress, and provide feedback. Discover how to create mutual agreements that avoid resentment …
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414. What 50 Conversations in 1 Day Taught Me: The Power of Taking Massive Action (Part 1 of 3)
12:31
12:31
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12:31
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. What happens when you commit to 50 Talk To’s in a single day? Everything changes. In this episode, your host, Steve Kyles breaks down why action builds confidence, how taking massive action brings clarity, and why most loan officers are …
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413. The Missing Link: How to Ask for the Business and Convert More Deals
7:04
7:04
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7:04
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Are you making the calls, having the conversations, and still not seeing the results you want? One of the biggest gaps in most loan officers’ businesses isn’t effort—it’s intentionally asking for the business and tracking the activity. T…
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Transforming the Mortgage Industry with Innovative Tools with Shawn Brown
47:37
47:37
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47:37
In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis is joined by mortgage expert Shawn Brown to discuss the intricacies of mortgage lending. Shawn shares his innovative approaches, including the creation of Mortgage Maker, and touches upon effective strategies for relationship building with realtors, borrowers, and other referral partn…
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412. From 2 to 8 Loans: How Greg Kohlhagen Continues to Grow His Business
22:15
22:15
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22:15
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Greg Kohlhagen, who went from closing just two loans a month to eight closings this month. Greg breaks down the three key things he focused on to grow his business and maintain momen…
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411. Mastering Organic Social Media: How to Influence Targeted Markets and Drive Real Results with Chelsea Gardner
21:00
21:00
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21:00
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Are you posting on social media but not seeing the results you want? In this episode, your host, Steve Kyles sits down with Chelsea Gardner to break down how loan officers can leverage organic social media to grow their reach, build infl…
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The Difference Between Reacting and Responding with Lady Jen Du Plessis
10:02
10:02
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10:02
In this episode of Mortgage Lending Mastery, Lady Jen Du Plessis explores the critical difference between reacting and responding in business decisions. She delves into the importance of emotional intelligence for long-term success and shares insights on how thoughtful decision-making can positively impact both personal and professional growth. ___…
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410. Transforming Your Calls: The Power of High-Impact Conversations
16:27
16:27
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16:27
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay dive deep into the art of asking for referrals strategically. They discuss the importance of having a clear desired outcome for every call and how the way you ask can significantly…
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409. 83% of No’s Can Be Saved—Allison Johnston Shows You How
13:34
13:34
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13:34
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Most loan officers take a "no" at face value, but what if you could turn 83% of those no’s into yes’s? In this episode, your host, Steve Kyles sits down with Allison Johnston, president of Success Mortgage Partners, who breaks down real-…
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Pennies vs. Quarters: Maximizing Your Business Efficiency with Lady Jen Du Plessis
16:18
16:18
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16:18
In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis discusses the value of focusing on quality over quantity in business relationships. She delves into the 'pennies vs. quarters' analogy, emphasizing the importance of investing time in fewer, high-value connections for long-term success. Listeners will learn strategies for identif…
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408. Building a Rockstar Mortgage Team with Chris Haynes
38:38
38:38
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38:38
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Chris Haynes, a powerhouse branch manager and top producer, to break down the keys to building and leading a high-performing mortgage team. They talk about the systems, structure, an…
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407. Here's How to Turn Hard Conversations into $$$
26:51
26:51
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26:51
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay discuss the importance of having a solid process in place to handle tough conversations with agents and clients. Discover the VEI system—Validate, Educate, and Instruct—that can he…
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Anchor or Engine: Driving Your Business Forward with Lady Jen Du Plessis
10:59
10:59
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10:59
In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis delves into the concept of being the anchor or the engine in your business. She discusses the importance of self-reflection, taking action, and maintaining integrity by aligning your actions with your advice. Tune in to learn strategies that will help you transform anchoring acti…
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406. How Loan Officers Can Use Digital Marketing to Stay Top of Mind
21:54
21:54
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21:54
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles is joined by digital marketing expert Chelsea Gardner to break down how loan officers and branch managers can use targeted ads to stay in front of the right people and make prospecting easier. They…
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405. The Secret to Profitable Realtor Relationships: Are You Interested or Just Interesting?
13:52
13:52
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13:52
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles breaks down the key difference between being interested vs. being interesting—and how one of these will make you significantly more money. He also shares a simple but powerful framework for having …
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Transforming Sales Calls into Service Calls with Lady Jen Du Plessis
12:55
12:55
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12:55
Join Lady Jen Du Plessis on this episode of Mortgage Lending Mastery as she delves into the crucial distinction between service calls and sales calls. Discover how rethinking your approach to client interactions can transform your business and elevate client loyalty. Learn practical strategies to make service calls work for you and your business. _…
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Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay explore a powerful analogy comparing our yearly goals to the battery life of an electric car. Just like an electric vehicle loses charge over time, we lose valuable time each week …
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403. Reigniting Success: Mark Pfeiffer’s Journey to Doubling Leads and Crushing Goals
18:06
18:06
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18:06
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Mark Pfeiffer who shares how he turned a post-COVID funk into a season of growth, doubling his leads and reigniting his passion for the mortgage business. Through discipline, focus, …
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The Infinity Business Model: Sustaining Client Relationships with Lady Jen Du Plessis
12:55
12:55
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12:55
In this episode of Mortgage Lending Mastery, host Lady Jen Du Plessis discusses the concept of shifting from sales calls to service calls. She emphasizes the importance of viewing past clients as alumni clients and leveraging these relationships to create a continuous cycle of opportunities and referrals. Jen provides strategic advice on how to app…
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Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Carl White dive into the intriguing concept of "kangaroos" in your business and how to identify them. They discuss the importance of recognizing those who take advantage of your generosity wit…
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401. From Calls To Closings: The Art Of Agent Appointments
13:19
13:19
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13:19
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay discuss the "power of one" strategy for achieving success in the real estate industry, emphasizing that success is simpler than many believe. They break down a simple yet effective…
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400. Turning Nos into Yeses: The Honey Badger of Operations with Allison Johnston
25:19
25:19
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25:19
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Allison Johnston, affectionately known as the “Honey Badger,” for her ability to turn 82% of turndowns from other lenders into closed and funded loans. As President of Success Mortga…
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399. Part 2 of 2: Scaling Back Up—Sharon’s 4 Keys to Rebuilding Leads and Closings in 90 Days
20:52
20:52
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20:52
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In Part 2 of this series, Sharon Wofford reveals the 4 keys she used to rebuild her leads and closings after starting fresh. Learn how she generated an incredible 41 leads for the month—and it’s only the 10th day! Discover the strategies…
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Motivation vs. Inspiration: Finding Your Inner Drive with Lady Jen Du Plessis
13:49
13:49
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13:49
Lady Jen Du Plessis discusses the fundamental differences between motivation and inspiration. She shares insights on how motivation is often short-lived and external, whereas inspiration is internal and long-lasting. Through anecdotes and examples, Jen emphasizes the importance of finding personal inspiration to achieve lasting success in both busi…
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398. Part 1 of 2: Unlocking Realtor Presentations—How Sharon Turned One Office Visit into 14 Leads
19:23
19:23
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19:23
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Sharon Wofford who shares her proven strategy for turning a single Realtor office presentation into 14 leads in one week. Learn how to create powerful "one-to-many" presentations tha…
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Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay dive into the inspiring journey of Brian Young, former guitar player for David Lee Roth, and explore the valuable lessons he shared about success, dedication, and the importance of…
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Ignite Your Mortgage Business with Online Challenges with Alina Vincent
37:34
37:34
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37:34
In this engaging episode, Alina Vincent uncovers the significance of engagement in building strong relationships with potential clients and persuading them to say yes. ______________________ Connect with Lady Jen Connect and Schedule a Strategy call at https://supportfromjen.com/ YouTube: https://www.youtube.com/@LadyJenDuPlessis Free Gifts: https:…
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396. Wait... I Thought Nobody Was Buying?!
16:18
16:18
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16:18
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Carl White tackle the myth that "nobody's buying" in today's market. With the industry facing challenges, two distinct camps have emerged: Loan officers crushing it with double-digit closings …
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395. Gamify Your Prospecting: Turn Calls into Fun Wins!
11:43
11:43
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11:43
Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Cat Terry, a standout member of The Network at Success Mortgage Partners, to uncover her innovative approach to making prospecting both effective and enjoyable. Cat shares her creati…
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