Best Carl Orsbourn Podcasts (2024)

1
S2E37 - The Future of Restaurants Is Digital with Carl Orsbourn 46:05

15d ago46:05

46:05

About the Episode In this episode, Carl Orsbourn, Author of "Delivering the Digital Restaurant" and Consultant in the hospitality space, shares his journey from working at big companies like BP to diving into the startup world. He discusses the importance of operational experience and the lessons he learned during his transition to entrepreneurship…

1
S2E40 - Helping Restaurant Shine Through Marketing with Sebastian Stahl 50:52

8h ago50:52

50:52

About the Episode Sebastian Stahl, CEO and Founder of Breadth Marketing, shares his journey in the restaurant industry. He started developing a taste for the business in college and opened his first restaurant in Guatemala City in 2005. After facing challenges and learning valuable lessons, he opened a full-service restaurant in Miami's Wynwood are…

1
Can music makeup the shortfall in restaurant sales in 2024? 24:13

15h ago24:13

24:13

What if the restaurant industry isn't just facing a temporary downturn, but a fundamental shift in how it operates? Join us on this thought-provoking episode of The Digital Restaurant as we scrutinize Technomic's bearish forecast for 2024, digging into the reasons behind sluggish traffic and rising price sensitivity among consumers. Discover how cu…

1
S2E39 - Food Tech Trends and Innovations with David Goldstein 25:58

8d ago25:58

25:58

About the Episode In this conversation, David Goldstein, the Managing Partner at FoodTech Connect and Vice President of Growth at Franklin Junction, discusses his passion for food and technology. He shares his experience working in the food tech industry and the lessons he has learned from the hospitality scene. David also talks about the future of…

1
S2E38 - Empowering Restaurant Owners with Full Course 47:43

3d ago47:43

47:43

About the Episode In this episode, Lauren Fernandez, the CEO of Full Course, shares her journey from being a lawyer to becoming a restaurant operator and entrepreneur. Raised in an immigrant family, she was instilled with a strong work ethic and a belief in generational improvement. After obtaining a law degree and an MBA, she made the career shift…

1
Is restaurant delivery dying? It's for sure matured into the late stage partnerships world. 23:42

4d ago23:42

23:42

What happens when two industry giants like Amazon and Grubhub join forces? This episode unpacks the latest integration that allows Amazon customers to order directly from Grubhub via Amazon's platform. We'll explore the ripple effects this move could have on competitors like DoorDash and Uber Eats, and speculate on further collaborations that might…

1
S2E36 - Developing Digitally Omnipresent Restaurants with Checkmate 38:23

29d ago38:23

38:23

About the Episode Vishal Agarwal, Founder and CEO of Checkmate, delves into the company's pivotal role in integrating third-party orders into restaurant POS systems. He outlines how the organization has expanded to support over 50 POS systems and 100 ordering platforms, propelling restaurants into a state of digital omnipresence. Vishal shares his …

1
How will junk fee legislation affect food delivery? 25:57

18d ago25:57

25:57

Discover the future of eating out without stepping foot outside your door as Meredith and I slice into the digital dining revolution. We kick off with the surprisingly sophisticated world of pizza trackers, examining whether these real-time updates truly enhance customer satisfaction or if they're just a tech gimmick. But it's not all about the tra…

1
S2E35 - Jennifer Ryan on Building Trust in Hospitality with Croux Staffing Solutions 54:03

26d ago54:03

54:03

About the Episode Jennifer Ryan, the Co-founder and CEO of Croux and Blueroot, shares her journey in the tech and hospitality industry. She started as a server in New York, then went into finance and real estate before launching a healthy food restaurant in Alabama. During the pandemic, she faced challenges in the restaurant industry and realized t…

1
Unlocking the Deficiencies of Delivery with Travis Kalanick at the Food on Demand conference 24:55

26d ago24:55

24:55

Join us in this insightful episode of The Digital Restaurant Podcast from the Food on Demand Conference at the Bellagio in Las Vegas. Dive into the discussions with industry experts like Andrew Custage from Medallia and Deena DePhillips from Red Robin, as they explore pivotal topics ranging from the impacts of delivery versus pickup pricing to the …

1
S2E34 - Inside the National Restaurant Association Show: Trends, Tech & Sustainability with Marcus Viscidi 33:46

1M ago33:46

33:46

About the Episode Marcus Viscidi, VP of Enterprise Sales at Informa Connect, discusses the trends and challenges in the food service industry, particularly in relation to trade shows and conferences. He highlights the importance of technology in streamlining operations and improving customer experiences. Viscidi also mentions the rise of plant-base…

1
What can we learn from the struggles at Starbucks? 28:44

1M ago28:44

28:44

Discover the future of dining with us as we unravel the latest technological marvels transforming the restaurant industry. You'll get an insider's look at how digital advancements like kiosk ordering and mobile pickups are reshaping the customer journey, yet sometimes leave us tapping our feet with longer wait times. Hold onto your forks for our sp…

1
S2E33 - Lowering Your Restaurant’s Labor Cost While Improving Retention 34:50

2M ago34:50

34:50

About the Episode Jim Taylor, founder and CEO of Benchmark Sixty Restaurant Services, shares his journey in the restaurant industry and the lessons he has learned along the way. He emphasizes the importance of people and data in the industry and how they can drive success. Jim also discusses the services provided by Benchmark Sixty, including impro…

1
S2E32 - Automating Your Invoice Management With Factura.ai 44:10

2M ago44:10

44:10

About the Episode Bradley Bloch, CEO of Factura.ai, discusses the journey of building an AP automation software specifically designed for multi-unit businesses in the restaurant industry. He shares his transition from private equity to the food world and how the idea for Factura.ai came about. The software aims to simplify and streamline the accoun…

1
Why do guests prefer ordering direct for pickup? 26:01

2M ago26:01

26:01

Discover the future of restaurant delivery and technology in our latest episode, where Meredith and I dissect Deliveroo's earnings, the shift towards first-party pickup channels, and how senators are scrutinizing junk fees. If you're in the restaurant business or just a food delivery aficionado, this discussion is packed with insights on consumer b…

1
S2E31 - Bite’s Kiosk Innovation and Automation with CEO Brandon Barton 38:11

2M ago38:11

38:11

About the Episode Bite is a self-service software company that specializes in kiosk ordering for restaurants. Their goal is to enhance and elevate hospitality by providing a guest-centric experience. Kiosks offer benefits such as reduced wait times, personalized recommendations, and the ability to switch languages. While the COVID-19 pandemic initi…

1
Alternative Strategies to Growing your Digital Sales w/ James Buell from World of Beer Bar & Kitchen 38:23

2M ago38:23

38:23

This special edition of The Digital Restaurant podcast features James Buell COO of World of Beer Bar & Kitchen, discussing the innovative approaches to digital customer acquisition. The conversation revolves around how the integration of technology, particularly through partnerships with companies like Nift, plays a crucial role in driving customer…

1
S2E30 - Crafting Stories in the Culinary World with Danny Klein 52:49

2M ago52:49

52:49

About the Episode Danny Klein, Editorial Director at QSR and FSR magazines, shares his journey to becoming the Editorial Director and discusses the evolution of the restaurant industry. He highlights the growth of fast-casual restaurants after the recession and the emergence of fast-casual 2.0 brands. He also discusses the impact of the COVID-19 pa…

1
Will driverless deliveries reduce prices? 24:45

2M ago24:45

24:45

Imagine your dinner zooming to your doorstep, no driver in sight - that's the future we're unpacking as Waymo and Uber blaze trails with driverless deliveries right here in Arizona. The roads to cost reduction and safety enhancements are mapped out in a captivating discussion, where we navigate through the impact on tipping culture and the potentia…

1
S2E29 - Running A Digital Food Hub with Markus Pineyro of OOMI Digital Kitchen 38:23

3M ago38:23

38:23

About the Episode OOMI Digital Kitchen is a digital food hall based in Dallas, Texas, that focuses on making great food and specializes in delivery and carryout. The founder, Marcus Pinero, shares his background in the restaurant industry and the inspiration behind creating a digital food hall. The concept of OOmi Digital Kitchen involves operating…

1
Inclusive Innovation: Lauren Fernandez Ushers a New Era for Women and Minority Entrepreneurs in Dining 19:51

3M ago19:51

19:51

In this insightful episode, we're thrilled to welcome Lauren Fernandez, the visionary behind Full Course, a groundbreaking initiative reshaping the landscape of the food industry. Lauren joins host Meredith to share the exciting journey and purpose of Full Course, an organization dedicated to empowering underrepresented entrepreneurs in the culinar…

1
S2E28 - Transforming Restaurant Managers Into Hospitality Leaders with Jason E. Brooks 47:57

3M ago47:57

47:57

About the Episode In this episode, Angelo Esposito interviews Jason Brooks, a hospitality professional with over 30 years of experience. They discuss various topics related to the restaurant industry, including getting into the business, lessons learned from top brands, actionable tips for restaurant operators, and the importance of coaching as a l…

1
Will AI take 10%-40% of restaurant jobs? 24:45

3M ago24:45

24:45

Could your next meal be crafted by artificial intelligence? Tune in as we unwrap the layers of a tech-charged restaurant revolution, where NVIDIA's silicon brains may soon whisk up your dinner while unified commerce cooks up a seamlessly interconnected dining experience. We've sliced into the heart of the pizza-making world at the Vegas Pizza Expo,…

1
S2E27 - Operating Healthy Restaurants with Alessandro Biggi - Founder, Avo 33:19

3M ago33:19

33:19

About the Episode In this episode, Angelo Esposito interviews Alessandro Biggi, the founder of Avo, a destination for seasonal nourishing and uniquely crafted salads and bowls. Alessandro shares the inspiration behind Avo and how the concept evolved to focus on healthy and filling meals. He discusses the challenges and learnings of starting a resta…

1
The Restaurant of the Future - A Panel at Cornell University 1:13:04

3M ago1:13:04

1:13:04

In a recent captivating episode, industry visionaries Carl Orsbourn, Meredith Sandland, Dan Londono, and moderator Kristen Hawley dove deep into the transformative wave sweeping across the restaurant and hospitality sector. Amidst a backdrop of relentless change propelled by digital innovation, consumer preferences, and the global pandemic, the pan…

1
S2E26 - PathSpot's mission to make 99.9% germ-free restaurants a reality 32:22

3M ago32:22

32:22

About the Episode PathSpot is a comprehensive health and safety operation system for the food service industry. Their flagship product is a hand scanner that detects invisible contaminants on hands after washing. PathSpot aims to optimize safety, reduce waste, and improve employee satisfaction. They have gained traction by focusing on customer feed…

1
Is 100% digital good for guests? 32:39

3M ago32:39

32:39

Is the clink of cutlery against plates soon to be replaced by the silent tap of digital orders? Join Meredith and me as we venture into the world of 100% digital restaurants, weighing the pros and cons of this tech-driven frontier. In the bustling realm of quick-service eateries, touch screens and kiosks are quickly becoming more than just a way to…

1
S2E25 - Grills, Grit, and Growth: Charlie Eblen's Recipe for Business Expansion 48:06

4M ago48:06

48:06

Episode Notes Amid the pandemic, Charlie Eblen boldly initiated Single Tree Wood Fire BBQ, showcasing his entrepreneurial spirit. The name 'Singletree' was chosen to commemorate his grandfather, a multifaceted individual: a 27-year Army veteran, an attorney, a federal judge, and a leader in both the Four-H Club and the Masons. For Eblen, 'Singletre…

1
How to make Food Safety Easier through Tech - with Christine Schindler of Pathspot 13:26

4M ago13:26

13:26

Embark on an enlightening journey through the intricacies of food safety with Christine Schindler, the innovative mind behind Pathspot. As the founder and CEO, Christine brings her background in biomedical engineering and global public health into the bustling world of food service, ensuring diners enjoy meals that are just as safe as they are deli…

1
S2E24 - Notch’s Innovative Approach to Accounts Payable for Restaurants 35:56

4M ago35:56

35:56

About the Episode In this conversation, Angelo interviews Jordan Huck, CEO of Notch, a technology platform that specializes in automating accounts payable and accounts receivable for the food service industry. They explore the inspiration behind Notch, detail the customer onboarding process, and highlight the advantages for restaurants managing mul…

1
Restaurants platforms - are chains going to follow the hotel model? 24:44

4M ago24:44

24:44

Explore the pulsating heart of the restaurant industry with us as we dissect DoorDash's latest earnings and the seismic shifts in food prices that have reached a 30-year summit. As we navigate through the financial intricacies, we shine a spotlight on the subtle strategies at play in this fiercely competitive market. From Focus Brands' pivot to a p…

1
S2E23 - Seth Cohen on Adapting and Growing Sweetfin 32:49

4M ago32:49

32:49

About the Episode Seth Cohen, President and Co-founder of Sweetfin, shares the story of how the Premium Poke concept was created and grew to 20 locations. He discusses the challenges of opening the first location, the importance of having a strong team and company mission, and the incorporation of customer feedback. Cohen also shares his future pla…

1
Sizzling Success: Culinary Content Giants Mike Duffy and Matt Holloway Serve Up a Digital Marketing Feast 24:56

4M ago24:56

24:56

Unlock the secrets of culinary content kings Mike Duffy of Yum Crunch and Matt Holloway from Bad Manners. Our kitchen conversation sizzles with their innovative strategies for captivating the palates of digital audiences. From selfie marketing triumphs to the subtle art of social media algorithms, they dish out anecdotes of their journey reshaping …

1
S2E22 - Building Connections Through Feedback with Zack Oates 48:42

4M ago48:42

48:42

About this Episode: Zack Oates, Founder and CEO of Ovation, discusses the importance of human connection in the hospitality industry. He introduces Ovation, a platform that helps restaurants collect feedback from guests and improve their operations. Zack shares his journey to Ovation, including his experience in startups and the lessons he learned …

1
How is spatial computing going to affect restaurants? 25:20

4M ago25:20

25:20

Get ready to explore the seismic shifts affecting your favorite dining spots as Meredith and I, Carl, guide you through the evolving landscape of the restaurant industry. As Google repositions itself, stepping away from being a middleman in online food ordering, we unlock the repercussions for restaurants and their relationship with tech giants. We…

1
S2E21 - Transforming Marketing Campaigns with Evocalize's Data-Driven Tools 51:42

4M ago51:42

51:42

Episode Notes In this conversation, we had the opportunity to interview Justin Ulrich, VP of Marketing at Evocalize, a tool that helps automate paid digital local marketing based on local data. Justin shares his marketing journey and how he transitioned to Evocalize. He also discusses successful marketing campaigns and the challenges faced by resta…

1
Revolutionizing Pizza Delivery: Stellar Pizza's Robotic Trucks Speed into the Future 12:31

4M ago12:31

12:31

Step aside, traditional pizza delivery—there's a new slice in town, and it’s rolling your way. Join us as we sit down with the visionary Benson Tsai of Stellar Pizza, whose fully automated mobile food trucks are dishing out pizzas faster than you can say "extra cheese, please." Benson, who's traversed from the electric vehicle industry to a SpaceX …

1
S2E20 - Troy Hooper's Playbook for Restaurant Growth and Brand Expansion 53:05

5M ago53:05

53:05

About this Episode: In this conversation, Troy Hooper, CEO of Hot Palette America, shares his insights and advice on how to succeed in the restaurant business. He emphasizes the importance of understanding the formula for success and having the right information, education, and support. Troy talks about his journey in the hospitality industry and h…

1
Will the Rabbit R1 impact restaurants? 26:41

5M ago26:41

26:41

Unlock the future of dining as Meredith and Carl dissect the evolving tastes of the restaurant industry, analyzing shifts in customer ordering habits and the ingenious ways full-service venues are adapting. As off-premise sales maintain their stronghold, with delivery dwindling and takeout holding firm, we bring to light the rise of direct online o…

1
S2E19 - Leveraging Social Media & Tech for Restaurant Success with David 'Rev" Ciancio 46:49

5M ago46:49

46:49

About this Episode: In this episode, Rev Ciancio, Co-founder of Handcraft Burgers and Brew and Head of Revenue Marketing for Branded Hospitality Ventures, shares his journey in the hospitality industry and provides valuable marketing tips for restaurateurs. He discusses the importance of content creation and leveraging social media platforms like I…

1
Holistic Technology: Build Digital Ecosystems for Growth - An Investor's Perspective with Anand Gala 19:06

5M ago19:06

19:06

Join Carl and Meredith in a fascinating discussion with Anand from Gala Enterprises, recorded at the CREATE conference for Nation's Restaurant News. This episode delves into the critical path to digital maturity for restaurants and the role of technology in this evolution. Anand shares his unique perspective, having grown up in the restaurant indus…

1
S2E18 - Chip Klose's Approach to Restaurant Growth 56:00

5M ago56:00

56:00

Episode Notes In this episode, Chip Klose, a Restaurant Coach with over two decades of experience, shares insights on improving profitability in the restaurant industry. He emphasizes the importance of focusing on customer needs and unique qualifications, managing revenue, cost of goods sold, and labor, and implementing effective marketing strategi…

1
Drone Delivery Is Happening Now 24:21

5M ago24:21

24:21

Ready to envision the future of dining? This week, we're slicing into how Walmart's cutting-edge drone delivery could be a game-changer for the restaurant industry. Imagine your favorite meals flying to your doorstep! We dissect Walmart's innovative approach, servicing 1.8 million households, and its ripple effect on everything from kitchen layouts…

1
S2E17 - From Kitchen Management to Delivery with Empower Delivery's Full-Scale Solution 51:36

5M ago51:36

51:36

About this Episode: Meredith Sandland, CEO of Empowered Delivery, discusses the benefits of their end-to-end order fulfillment system and how it enables restaurants to have their own 1099 fleet of gig workers. She shares her background in the restaurant industry and how her experiences led her to start Empowered Delivery. Meredith also talks about …

1
DISRUPT YOURSELF: Building the Future of Restaurants with Digitally Native Brands at Dom Food Group 24:11

5M ago24:11

24:11

Ever wonder how restaurants are adapting to the rapidly changing world? Join us in this enlightening episode of The Digital Restaurant Podcast as we dive into the future of the restaurant industry with our special guest, Mario Del Perro, a visionary from DOM Food Group and co-creator of Mendocino Farms. Mario shares his unique perspective on the fu…

1
S2E16 - Breaking Language Barriers in Hospitality: Rachael Nemeth's Opus Training Story 46:35

6M ago46:35

46:35

About this Episode: Rachael Nemeth, Co-Founder and CEO of Opus Training, shares her journey of starting the company and the challenges they faced in the restaurant industry. Opus Training is a training platform designed for hospitality businesses, offering micro-training that fits into the flow of work. During the COVID-19 pandemic, it pivoted to p…

1
What is set to have an amazing 2024? 26:33

6M ago26:33

26:33

Ever wondered how your favorite burrito bowl or frappuccino is mirroring the likes of Amazon or eBay? Buckle up, as we take you through the evolution of digital restaurants, transforming into behemoths of personalized marketing and e-commerce efficiency. We're serving up a hearty discussion on the seismic shifts that Starbucks and Chipotle have mad…

1
Be Guest Centric: Shake Shack's Art of Merging Hospitality with Digital Integration 24:12

6M ago24:12

24:12

In this episode of The Digital Restaurant podcast, we're excited to share our conversation with Steph So, the Head of Digital at Shake Shack. With a rich background in e-commerce spanning across various industries, Steph brings a unique perspective to the fast casual dining scene. Shake Shack, a leader in innovation within the restaurant space, has…

1
S2E15 - Inside Captain AI's Delivery Tech with Ryan Perera 37:35

6M ago37:35

37:35

About this Episode: In this episode, Ryan Perera, CEO and Co-founder of Captain.ai, shares the background and overview of the company. Captain.ai is a suite of apps and software specifically made for restaurants with their own delivery drivers, enabling them to manage their drivers better and provide customers with real-time tracking. Ryan discusse…

1
Masters of the F&B Universe (F&B tech leaders reflect on 2023 and forecast 2024) 19:07

6M ago19:07

19:07

Ever wondered how the restaurant industry is evolving amidst the shockwaves of the pandemic and soaring labor costs? Brace yourselves for an enlightening conversation with industry mavericks - Zach Rash, co founder and CEO of Coco Robotics, Seth Cohen, president of Sweetfin, Jim Goodman of Bevy and Glenn Gerlich of Loop AI, and of course the irrepr…

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Carl Orsbourn Podcasts

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