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No-Fame is a group of not-famous friends producing sound-designed, tightly-edited D&D and TTRPG content. Check out our latest series Tall Tall Tower–a mid-level High Fantasy Tower Crawl. Coming soon is our Monster of the Week actual play 'Shuttercreek'. Be sure to take a look for our Cyberpunk Red mini-series 'End City', or our Modern D&D 5e spooky adventure 'Stories From The Shore'. Supporters of our show gain access to our supporter channel on discord, along with a private RSS feed, and ex ...
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The #1 sales podcast in the world, fueled by hyper-actionable sales tactics from the top 1% sellers at companies like Salesforce, Gong, Outreach, Slack, LinkedIn, Keller Williams, Northwestern Mutual. 30 Minutes to President's Club cuts all the BS, fluffy mindset stories, and sales academia to give you the most actionable sales tactics that get you to President's Club. Every episode is a supercharged 30 minutes where you'll hear step-by-step breakdowns in every key dimension of sales, includ ...
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A podcast dedicated to promoting the ideas of architects, artists, designers, tastemakers and those making a difference in the way we live. Design is personal as is a good conversation. Copyright © Fusion Media Management, Inc. 2013-2021 All rights reserved.
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Sales [UN]Training

Kelly Riggs & Pod About It Productions

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Your weekly sales strategy guide that will rewire your sales brain to bust bad habits and crush your number. The way that companies train salespeople is broken. Host Kelly Riggs discusses what ACTUALLY works in sales with leading experts in our industry. Forget what you think you know about sales. It's time to train hard and play to win. Kelly Riggs is an author, speaker, and business consultant for executives and companies throughout the United States and Canada. Widely recognized as a powe ...
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Show on the Road by Auto Trader takes the traditional celebrity podcast out of the studio and into a car for a road trip like no other. Join us as we buckle up with celeb guests and follow a route unique to their story. Placed in one of the most intimate settings, the passenger seat, our guests reveal the places and experiences that have brought them to where they are today. Passengers in Series 1 include Jill Scott, Scarlett Moffatt, Iain Sterling, Clara Amfo, Francis Bourgeois, Poppy O'Too ...
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SIDE HUSTLE with PERSONALITY - the podcast where turning your passion into a profitable legacy is more than a dream! Hosted by Kerry Ruff, a maestro of energy connections. Move into the "Side Hustle with Personality" world, where your unique spark meets the marketplace. Each episode is a mini-masterclass in making it big by being yourself. Forget the jargon and the overused buzzwords; here, we talk about real change, strategies, and stories of turning personal passion into professional paych ...
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show series
 
I’m Josh Cooperman and this is Convo By Design with a conversation about integrated and spectacular kitchen design. This conversation was recorded live from the Monogram kitchen inside the Pacific Sales showroom in Torrance, California. An absolutely gorgeous day inside and out. Designer Resources Pacific Sales Kitchen and Home. Where excellence me…
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In this episode, Ashok Sivanand sits down with Aakash Gupta, a former VP of Product at Apollo.io and now the author of the popular newsletter, Product Growth. Aakash shares his journey from being a computer science enthusiast to working at Apollo.io and eventually venturing out on his own. His insights on pricing strategies and the problems facing …
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Velum occupies a body that isn't quite his own as he flees from a gallows within the town square of Arbourstone. Arlette and Wyatt are surprised to see two Velums return through the door... and the exploration of this strange house continues. Welcome to our Dungeons & Dragons homebrew campaign 'Silvistead'! A dark, dire odyssey through the wilds. N…
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FOUR ACTIONABLE LEADERSHIP TAKEAWAYS Burndown: Every day before the end of the month, make your team put all open deals in a spreadsheet with a two-line update. When you’re rolling out a methodology like command of the message, you can’t stop at the initial training. Every single new product launch needs to be trained in that framework, otherwise, …
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In this compilation episode of Sales [UN]Training, Kelly Riggs shares his best insights into the crucial distinction between sales coaching and sales training, highlighting how effective coaching can be the key differentiator for successful sales organizations. The episode features strategies from industry expert Dave Kurlan, founder of Objective M…
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FOUR ACTIONABLE LEADERSHIP TAKEAWAYS Hold regular one-on-one meetings, set public goals in team meetings, and use midweek check-ins to monitor and adjust prospecting efforts to ensure accountability and goal achievement. When implementing new initiatives, enlist team members who excel in those areas as champions. Their involvement and sharing of ex…
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Broadcaster Roman Kemp kicks off series two with a tour around Hertfordshire. Roman hitches a ride with us from Elstree studios as he shares some behind the scenes Eastenders stories, discusses his passion for football at Arsenal’s training ground and we drive past the spot where Roman’s sure he saw a UFO. Also, find out why Roman is being driven a…
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TOP FOUR ACTIONABLE TAKEAWAYS Incorporate GIFs or Venn Diagrams in prospecting emails to capture attention effectively. When prospects mention a competing solution, ask how long they've used it and what prompted their choice to uncover their unresolved needs. Direct prospects back to email in voicemails; keep initial messages brief and contextual, …
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I’m Josh Cooperman and this is Convo By Design with a conversation about fame, design, architecture and that which is truly important. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. Monogram – It’s the details that define Monogram ThermaSol – Redefining the modern shower experience. Without steam, it’s just a b…
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Kelly Riggs sits down with Alex McNaughton, co-founder and co-CEO of Grw AI, to dissect the persistent issues plaguing the sales industry. McNaughton shares his journey from a young salesperson at 19 to an influential leader in the AI-driven sales management space. Together, they explore the staggering statistics revealing that 75% of salespeople a…
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FOUR ACTIONABLE TAKEAWAYS Monday morning opportunity hit list: create a list of opportunities that don’t have next steps or told you to call back around this time. If someone’s shopping competitors, plant landmines for them to ask for specific pitfalls during the competitive demo. When you’re waiting for them to finish the competitive evaluation, m…
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FOUR ACTIONABLE TAKEAWAYS: Introduce frontline manager talent pulse meetings involving key stakeholders (yourself, frontline manager, HR partner, and sales ops) to comprehensively review both quantitative and qualitative seller performance data. Maintain frontline manager capacity at optimal levels (typically up to eight sellers per manager) to ens…
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I’m Josh Cooperman and this is another installment of the CXD Icon Registry. A gentleman and creative legend, Dakota Jackson is the June 2024 Icon Register inductee. Jackson was my guest on episode 241. That episode aired back in October of 2019. While much of the actual recording of conversations tends to blur, this session remains crystal clear i…
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ACTIONABLE TAKEAWAYS Embrace Silence: Don't fear pauses in conversations. It's natural to take a moment to think about your next question or response during a conversation with a prospect. Setting Conditions for Progress: When faced with a contact unwilling to advance your connection, you have two options: Explicitly ask them what conditions need t…
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Crafting Exquisite Outdoor Spaces Designed to Withstand the Harshest and Taxing Environments and Looking Great As They Do and Developing them for the Greatest Possible Value. Social, Restorative Retreats and Blending them Seamlessly with Indoor Design. The days of treating indoors and outdoors separately are over because clients have experienced a …
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FOUR ACTIONABLE TAKEAWAYS Pick 5-10 accounts per week and focus all of your energy on them. That might look like sending emails Monday and Wednesday, then going multichannel on Friday. Use email as your hub and other channels as your spokes with your CTA on the other channels pointing back to your email. The email channel can get flooded; get creat…
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In this episode of Sales [UN]Training, host Kelly Riggs tackles the challenging question: Can salespeople truly be trained? Kelly confronts the widespread belief that great salespeople are simply born, not made, by highlighting the critical role of mindset in successful sales training. Drawing on his extensive experience and research, Kelly argues …
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Here's and update on our reflections from Q2 and what we have planned for July-September 2024 on 30 Minutes To Presidents Club. ❏ Cold Calling Sucks (And That's Why It Works) ❏ ➥ Get your Cold Call Care Package: https://30mpc.com/coldcall ➥ Sign up for the preorder release event on objections: https://tactics.30mpc.com/how-to-handle-any-objection-o…
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FOUR ACTIONABLE TAKEAWAYS: Review call recordings to gain insights into why deals are being lost, refining approaches based on observed best practices. Implement a weekly automated report that evaluates closed lost deals, identify recurring themes or challenges, which can then be addressed in trainings with the team. Customize training programs bas…
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Series 2 is launching on July 3rd and we can’t wait for you to meet our new passengers. Our first guest will be broadcaster Roman Kemp. Make sure you’re following us, so you don’t miss his or any future episodes. Also, this year you will be able to watch every episode in full here. Here’s a taster of what’s coming up… The series is a Fresh Air Prod…
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FOUR ACTIONABLE SALES TAKEAWAYS When looking for intel on an account, consider reaching out to ex-employees for insider info Record simple videos, dont be corny, send them natively on LinkedIn Don't over-do personalization, weigh the cost/benefit of putting in extra work into your outreach All personas exist on LinkedIn, don't write it off as a pro…
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I’m Josh Cooperman and this is Convo By Design. The episode today features, Susanne Csonger of SLC Interiors. Susanne has spent decades honing her craft and taking the lessons learned and reinvesting that knowledge back into her design company. Usually, only discussions talk about the capital reinvested into the company. Susanne has adopted a uniqu…
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Arlette & The Doodleys stumble upon a strange house in the forest outskirts of Arbourstone that's apparently guarded by some troublesome youths. Welcome to our Dungeons & Dragons homebrew campaign 'Silvistead'! A dark, dire odyssey through the wilds. No-Fame Podcast's Silvistead Cast Is: Patrick O'Rielly - Dungeon Master Sinéad Marguerite - Arlette…
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FOUR ACTIONABLE TAKEAWAYS Have a prep call with your champion before the demo. Identify who is in the room, what they want to get out of the call, and how past demos have gone. Connect what you’re selling to something that hits the P&L. Get one deep business impact, and tell one story that shows people that you can solve their problem. Get your pro…
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In this episode of Sales [UN] Training, Kelly Riggs hosts a discussion on the importance of mindset in sales success. But he doesn't do it alone! Kelly brings in top industry experts to share their insights. David Newman, Author of 'Do It! Selling' explains how mindset influences sales outcomes more than tactics. Graham Hawkins, Founder of SalesTri…
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FOUR ACTIONABLE LEADERSHIP TAKEAWAYS When you do a training introduce a topic then run 3 meetings to go deep on that topic, A.K.A. "The 1/3" Consider running team training on Fridays to give reps the weekend to digest and when there are fewer distractions The mantras of the Monday morning meeting, if it's the beginning of the month you're talking a…
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I’m Josh Cooperman and this is Convo By Design with a return to one of my favorite design house destinations, the Pasadena Showcase House for the Arts. Pasadena Showcase is an institution going on 60 years with a reputation for exquisite design, playful and fun ideas in fun and unexpected spaces and some of the best design talent around. Competing …
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Free Guide: 3 Tactics to Drive Mid-Funnel Deals to Close FOUR ACTIONABLE SALES TAKEAWAYS Do not spend excessive time researching when sometimes calling the account may be the fastest way to get information Be like the restaurant that is calling you to make a reservation to avoid no shows, send reminders, and set an agenda ahead of time When telling…
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FOUR ACTIONABLE TAKEAWAYS PPI (Problem, Pain, Impact): Get agreement on a problem, understand the pain the problem causes, and identify what that means for the buyer and the business. Use bucket questions to get problem agreement. Weave the top 3 problems into your opening questions. When someone tells you what they want, restate it as a pain point…
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In this episode of 'Sales [UN]Training,' Kelly Riggs is talking about one of his favorite topics - role play. Would a sports team play against another team without having practiced? Of course not, and neither should sellers. He discusses common objections, the benefits of live practice, and shares insights on how to properly implement role play. He…
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FOUR ACTIONABLE TAKEAWAYS Structure your SDR 1:1 as follows, start with their agenda and what's top of mind for them, then do a pipe review for accounts they intend to book, then review a good & bad call, finally talk about their career goals Set the expectation with your SDR they need to drive the agenda from onboarding onwards Do a SDR forecast b…
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FOUR ACTIONABLE SALES TAKEAWAYS Do 90 seconds of rapport building, launch off with a business related question that highlights you've done some research Set a PPO agenda, coving the purpose, plan, and outcomes of the call Ask the prospect why they took the call, if they don't give you a good answer offer them a high-level overview to anchor their e…
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I’m Josh Cooperman and this is Convo By Design. Today, you are going to hear from Daniel Marcus – CEO and Jonathan Michaud – Head of Design of Soie de Lune. Like everything in life, this podcast has changed over the years, I have changed over the years, the business of design and those who contribute have changed which is why I love to begin with t…
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In this special compilation episode of Sales [UN]Training, host Kelly Riggs presents “The Prospecting Playbook,” featuring seven of his best insights on the art of prospecting. Kelly dives deep into why prospecting is essential for sales success, addressing common pitfalls like mindset, structural issues, and targeting strategies. He emphasizes the…
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Arlette & The Doodleys discuss their plan to get into Arbourstone without causing trouble for Velum and Wyatt... Welcome to our Dungeons & Dragons homebrew campaign 'Silvistead'! A dark, dire odyssey through the wilds. No-Fame Podcast's Silvistead Cast Is: Patrick O'Rielly - Dungeon Master Sinéad Marguerite - Arlette Little Josh Fritz - Velum Gloom…
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FOUR ACTIONABLE TAKEAWAYS Use the 80/20 principle - if someone hasn’t picked up within 5 calls, start expanding your efforts in the other channels. Prioritize direct dials & operations (their job is to transfer you). Avoid gatekeepers when possible. Document your channel validation. For phones: direct vs operator, validated vs not validated, etc. F…
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FOUR ACTIONABLE TAKEAWAYS When working with reps and trying to help them improve, work backwards from what you want to the prospect to say then build what they need to do to get them to say that Coach forward vs. backwards, coach to prepare so that future performance will be better and they feel more prepared for actual scenarios approaching Have e…
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I’m Josh Cooperman and this is Convo By Design with another installment of the Design Icon Registry. The Icon Registry inductee for May 2024 is the incomparable, Susan Ferrier. Here is how Susan describes her work, “Our interiors are meant to be experienced, to take you beyond the expected and into the extraordinary. We design lush, romantic spaces…
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FOUR ACTIONABLE SALES TAKEAWAYS Avoid interrogating the prospect with surface level questions, use vertical questions to get deeper and give meaning to your questions Try to avoid putting words into your prospect's mouth or leading them with stereotypical sales questions that make them feel trapped Aim to uncover the prospect's situation, problems,…
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I’m Josh Cooperman and this is Convo By Design. Today on the show, you are going to hear my conversation with interior designer, Staci Munic of Staci Munic Interiors. Hers is a firm based in Chicago and Palm Springs, an interesting combination for base cities. We talk about that in addition to her experience in the service industry leading all the …
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FOUR ACTIONABLE TAKEAWAYS Ask your inbound leads what prompted them to take the call. Start your calls with outbound leads by calling out that they might not know what you do and explaining the problems you solve. Then make the transition into discovery. Categorize buyers’ answers into problem language or solutions language. Buyers often answer “pr…
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Today on Sales [UN]training, Kelly describes one of the easiest ways to create a high performing team - culture. He demystifies the creation of a great sales team with three key steps and explains the critical role of culture in determining organizational success and the common misconceptions about it. Through practical examples, he illustrates how…
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FOUR ACTIONABLE LEADERSHIP TAKEAWAYS Do a bi-weekly "pipe squeeze" (pipeline review) with each rep share your screen and take notes as you go to save time & maintain control Discounts drive velocity, when a deal has stalled or there is no next step, use a manager email to see if a pricing incentive will move the close date Ask the same 5 questions …
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FOUR ACTIONABLE SALES TAKEAWAYS Recognize your SE and team members who help you on deals & onsites Call each attendee after a meeting to thank them for their time and ask them for their feedback When pitching an onsite be prescriptive about what's in it for your champion and close with "Do you think your team would be open to something like that" a…
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I’m Josh Cooperman and this is Convo By Design featuring a conversation with Erin Minckley of Relativity Textiles. An artist who started a textiles company from passion and love came a business and that is only the beginning. From brand building to creating and sharing is how Erin crafted an idea to build a business. A business based on passion but…
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Velum finds himself falling into a bottomless well after his magical vision is drawn to Wyatt's guns... Welcome to our Dungeons & Dragons homebrew campaign 'Silvistead'! A dark, dire odyssey through the wilds. No-Fame Podcast's Silvistead Cast Is: Patrick O'Rielly - Dungeon Master Sinéad Marguerite - Arlette Little Josh Fritz - Velum Gloomwhisper J…
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FOUR ACTIONABLE TAKEAWAYS Don’t let the fear of breaking rapport prevent you from asking for the next step. Answer the yes-or-no questions and SHUT UP! Figure out their vision through discovery, then tell the story of their business in terms of how other world class teams use you to achieve it. Turn the CEO's team into your champions to get the ins…
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In this episode of Sales [UN]Training, Kelly Riggs explores the challenges salespeople face in today’s volatile, uncertain, complex, and ambiguous (VUCA) marketplace. He talks about the importance of deeper discovery, emphasizes the importance of adaptive performance, effective questioning, and practical training techniques like role-playing. Kelly…
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Top performers deal with buyer hesitancy just like everyone else. Their secret to driving deals forward? A simple framework for handling indecision. In this show, Matt Dixon and Jen Allen-Knuth will teach you how to use this game changing framework (called the JOLT effect) to move even the most hesitant buyers forward… No matter where they are in y…
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FOUR ACTIONABLE LEADERSHIP TAKEAWAYS Shadowing to remind yourself and your reps of the basics to spot opportunity areas Setting a goal without a "how" is not a real goal, you have to understand how a rep is going to reach the goal while setting them Always level with reps before you shadow a call to clarify the role they want you to play on the cal…
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