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Content provided by Bain & Company, Rob Markey, Company partner, and Customer experience expert. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bain & Company, Rob Markey, Company partner, and Customer experience expert or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Ep. 216: Ben Reason | Humanizing Experiences: The Power of Design in Creating Meaningful Connections

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Manage episode 367380460 series 2481384
Content provided by Bain & Company, Rob Markey, Company partner, and Customer experience expert. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bain & Company, Rob Markey, Company partner, and Customer experience expert or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Ben Reason, CEO and founder of Livework, and Rob Markey discuss how, by taking consumers’ needs and emotions into account, design can create products and services that are both functional and emotionally appealing, making consumer experiences more enjoyable.

If you’d like to provide feedback on the show, please fill out our survey here.

If you’d like to learn more about Ben, you can find him on LinkedIn.

  continue reading

235 episodes

Artwork
iconShare
 
Manage episode 367380460 series 2481384
Content provided by Bain & Company, Rob Markey, Company partner, and Customer experience expert. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bain & Company, Rob Markey, Company partner, and Customer experience expert or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Ben Reason, CEO and founder of Livework, and Rob Markey discuss how, by taking consumers’ needs and emotions into account, design can create products and services that are both functional and emotionally appealing, making consumer experiences more enjoyable.

If you’d like to provide feedback on the show, please fill out our survey here.

If you’d like to learn more about Ben, you can find him on LinkedIn.

  continue reading

235 episodes

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