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Episode 168 / Julie Austin / Bravissimo / Marketing & Digital Director

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Manage episode 323300469 series 2440638
Content provided by Tom Ollerton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Ollerton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In her role at Bravissimo, Julie Austin looks after the e-commerce and marketing for the brand in the UK and the US.

Her approach to marketing is all about creating positive friction, i.e. an affinity with the brand that increases customer stickiness, lifts the retention and makes them come back as they are reassured about the brand's bespoke treatment of their needs.

Listen to why Julie thinks friction is good for brands, as well as to her top marketing tips for students and for seasoned marketers.

  continue reading

105 episodes

Artwork
iconShare
 
Manage episode 323300469 series 2440638
Content provided by Tom Ollerton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tom Ollerton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In her role at Bravissimo, Julie Austin looks after the e-commerce and marketing for the brand in the UK and the US.

Her approach to marketing is all about creating positive friction, i.e. an affinity with the brand that increases customer stickiness, lifts the retention and makes them come back as they are reassured about the brand's bespoke treatment of their needs.

Listen to why Julie thinks friction is good for brands, as well as to her top marketing tips for students and for seasoned marketers.

  continue reading

105 episodes

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