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Customer Service and EQ with Dr. Andrew Rothschild
Archived series ("Inactive feed" status)
When? This feed was archived on July 31, 2021 10:07 (). Last successful fetch was on March 24, 2020 21:36 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 163377039 series 1253531
Meet Dr. Andrew Rothschild, PT, DPT. Andrew is a 2006 graduate of VCU’s Medical College of Virginia with his Doctorate in Physical Therapy. He became a board certified Orthopedic Clinical Specialist in 2008 and received his manual therapy certification from the Ola Grimsby Institute in 2010. He went on to complete Manual Therapy Residency and Fellowship training through the Ola Grimsby institute in 2011 and 2012 and became a Fellow of the American Academy of Orthopedic Manual Physical Therapists in 2013.
Topics discussed in this episode:
- Are we in the patient service or customer service business?
- Keys to successful customer service in a healthcare field
- The role of Emotional Intelligence (EQ) in practice
- How Andrew sees the future of healthcare shifting in the next 5 to 10 years
- Personal Development and why it is critical for everyone
135 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on July 31, 2021 10:07 (). Last successful fetch was on March 24, 2020 21:36 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 163377039 series 1253531
Meet Dr. Andrew Rothschild, PT, DPT. Andrew is a 2006 graduate of VCU’s Medical College of Virginia with his Doctorate in Physical Therapy. He became a board certified Orthopedic Clinical Specialist in 2008 and received his manual therapy certification from the Ola Grimsby Institute in 2010. He went on to complete Manual Therapy Residency and Fellowship training through the Ola Grimsby institute in 2011 and 2012 and became a Fellow of the American Academy of Orthopedic Manual Physical Therapists in 2013.
Topics discussed in this episode:
- Are we in the patient service or customer service business?
- Keys to successful customer service in a healthcare field
- The role of Emotional Intelligence (EQ) in practice
- How Andrew sees the future of healthcare shifting in the next 5 to 10 years
- Personal Development and why it is critical for everyone
135 episodes
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