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Customer Service and EQ with Dr. Andrew Rothschild

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Archived series ("Inactive feed" status)

When? This feed was archived on July 31, 2021 10:07 (2+ y ago). Last successful fetch was on March 24, 2020 21:36 (4y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 163377039 series 1253531
Content provided by The Knowbodies Podcast, Nick Bracciante, PT, DPT, and Will Boyd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Knowbodies Podcast, Nick Bracciante, PT, DPT, and Will Boyd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Meet Dr. Andrew Rothschild, PT, DPT. Andrew is a 2006 graduate of VCU’s Medical College of Virginia with his Doctorate in Physical Therapy. He became a board certified Orthopedic Clinical Specialist in 2008 and received his manual therapy certification from the Ola Grimsby Institute in 2010. He went on to complete Manual Therapy Residency and Fellowship training through the Ola Grimsby institute in 2011 and 2012 and became a Fellow of the American Academy of Orthopedic Manual Physical Therapists in 2013.

Topics discussed in this episode:

  • Are we in the patient service or customer service business?
  • Keys to successful customer service in a healthcare field
  • The role of Emotional Intelligence (EQ) in practice
  • How Andrew sees the future of healthcare shifting in the next 5 to 10 years
  • Personal Development and why it is critical for everyone
  continue reading

135 episodes

Artwork
iconShare
 

Archived series ("Inactive feed" status)

When? This feed was archived on July 31, 2021 10:07 (2+ y ago). Last successful fetch was on March 24, 2020 21:36 (4y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 163377039 series 1253531
Content provided by The Knowbodies Podcast, Nick Bracciante, PT, DPT, and Will Boyd. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Knowbodies Podcast, Nick Bracciante, PT, DPT, and Will Boyd or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Meet Dr. Andrew Rothschild, PT, DPT. Andrew is a 2006 graduate of VCU’s Medical College of Virginia with his Doctorate in Physical Therapy. He became a board certified Orthopedic Clinical Specialist in 2008 and received his manual therapy certification from the Ola Grimsby Institute in 2010. He went on to complete Manual Therapy Residency and Fellowship training through the Ola Grimsby institute in 2011 and 2012 and became a Fellow of the American Academy of Orthopedic Manual Physical Therapists in 2013.

Topics discussed in this episode:

  • Are we in the patient service or customer service business?
  • Keys to successful customer service in a healthcare field
  • The role of Emotional Intelligence (EQ) in practice
  • How Andrew sees the future of healthcare shifting in the next 5 to 10 years
  • Personal Development and why it is critical for everyone
  continue reading

135 episodes

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