Best Micki Woods Podcasts (2024)

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95. WreckWeek Session Part 3: Key Strategies to Help Build Your Business Value 31:51

1h ago31:51

31:51

Collision shop owners, are you truly maximizing the value of your business? Matt Di Francesco dives deep into this question. He shares eye-opening anecdotes on how simple actions, like answering the phone with empathy or regularly updating customers, can make a significant impact. Whether it’s improving communication, enhancing digital marketing ef…

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94. WreckWeek Session Part 2: The 3-Step Process to Build Value in Your Business 26:01

4d ago26:01

26:01

Have you ever wondered how to truly build and enhance the value of your collision shop? Building your business's value can be a complex process due to various factors. It involves understanding and adapting to market dynamics, managing finances effectively, streamlining operations, maintaining customer satisfaction and so much more. Fortunately, wi…

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93. Strengthening Family Businesses Through Leadership with Pete Walsh 39:09

18d ago39:09

39:09

Are you a business owner struggling to balance the demands of family dynamics with achieving business success? The majority of businesses are family-owned or operated. Often, multiple family members are involved in running these businesses, leading to unique and interesting dynamics. Understanding these dynamics is crucial for business owners to st…

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Ep #121: Things Need to Change with Michael Giarrizzo 55:05

28d ago55:05

55:05

I am talking with Michael Giarrizzo, CEO/President of DCR Systems, about embracing the change of our industry. As our vehicles become more complex things NEED TO CHANGE! Vehicles today are safety machines on wheels so what is your shop doing to make sure you are keeping those vehicles that come to you after a collision are being restored so they op…

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92. WreckWeek Session Part 1: Building Value In Your Shop 22:42

1M ago22:42

22:42

Last June, WreckWeek 2024 brought together professionals from road clearance, collision repair, and auto repair for a comprehensive expo where attendees could network, participate in workshops, and explore the latest advancements and technologies in accident management and vehicle repair. Matt DiFrancesco was invited to host an educational session …

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91. Connecting Business Success with Personal Well-Being with Luci Gabel 29:20

2M ago29:20

29:20

Have you ever considered how your physical, emotional, and mental health impact your leadership abilities and business success? When we talk about leadership, we often think of styles and techniques, rarely considering how our overall well-being ties into our effectiveness. But what most people don't realize is that the health of the leader, the te…

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Ep #120: SE Collision Conference Insider with WMABA and CCA 37:29

2M ago37:29

37:29

Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ What made…

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Ep #119: RTA - The Process & The Shop's Role with Steve Krieps at the SE Collision Conference 33:52

2M ago33:52

33:52

Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ We are ta…

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Ep #118: Take Advantage of the Slow Times with Kevin Lombard & Dave Caron at the SE Collision Conference 37:23

2M ago37:23

37:23

For all of you listening Lombard Equipment is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June! https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC Kevin Lombard & Dave Caron of Lombard Equipment chat with us today about the opportunities shops have …

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Ep #117: It's Time to Level Up! with Blake Farley at the SE Collision Conference 30:48

2M ago30:48

30:48

Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ I'm excit…

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Ep #116: Recruiting & Retaining Technicians with Jay Goninen at the SE Collision Conference 28:54

2M ago28:54

28:54

Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Next in o…

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Ep #115: Stop Your Shop's Leaky Profit with Taylor Moss at the SE Collision Conference 21:40

2M ago21:40

21:40

Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Today we …

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Ep #114: Build Your Business with Enjoyment with Bruce Schronce at the SE Collision Conference 21:21

2M ago21:21

21:21

Thank you to Lombard Equipment, our wonderful sponsor, whose goal is to help improve the quality of people's lives. Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Next in line at the SE Collision Conferenc…

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90. Empowering Independent Shops in a Consolidated Market with John Hollingsworth and Kristle Bollans 34:09

2M ago34:09

34:09

Are you feeling the pressure of consolidation in the collision repair industry? In these challenging times, independent shop owners face mounting fears as larger franchises and MSOs dominate the market. For those who want to maintain their independence and identity while gaining the perks of a larger franchise model, joining a supportive network ca…

1
Ep #113: Create a Bulletproof Repair Plan with Danny & Kyle at the SE Collision Conference 27:45

2M ago27:45

27:45

Lombard Equipment, our fantastic sponsor has 5 star online reviews, they do all of their own service and warranty work! Amazing! :) Reach out to them today... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Kyle Motzkus, GM of Hunter Autobody, and Danny…

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Ep #112: ADAS - To Calibrate or Not to Calibrate with Greg Peeters at the SE Collision Conference 22:48

2M ago22:48

22:48

Lombard Equipment, our fantastic sponsor, has been in business for over 30 years providing equipment, service, training, AND support! Reach out to them today! Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Today we are chatting with Greg Peeters of Car…

1
Ep #111: Building Value in Your Business with Matt DiFrancesco at the SE Collision Conference 18:41

2M ago18:41

18:41

Thank you to Lombard Equipment - our sponsor of this series! Lombard Equipment not only sells new and used equipment but they have real LIVE people answer their phone! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequip…

1
Ep #110: Future-Proof Your Shop with Mike Anderson at the SE Collision Conference 30:59

2M ago30:59

30:59

Shoutout first and foremost to Lombard Equipment - our sponsor of this series and your #1 choice when looking to purchase new and refurbished equipment from Maine to Miami! Reach out to them today! Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ We are …

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Ep #109: Taking the Gloves Off with Clay Hoberecht 59:50

3M ago59:50

59:50

Winner of the 2024 Vehicle Care Rockstar Award given out by BodyShop Business went out to Clay Hoberecht - owner of Best Body Shop in Wichita! Clay talks about what he does differently, why he does it and what separates him from other shops. Reach out to Clay directly: Clay's Email: bestbodyshopinwichita@yahoo.com Episode #55 with Clay: Get Paid fo…

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Ep #108: SE Collision Conference is Comin'! with Jordan Hendler & Josh Kent 23:03

4M ago23:03

23:03

Jordan Hendler & Josh Kent join me today to talk about the SE Collision Conference that will be happening very soon! From May 16-18th the festivities will be going down! On Friday, May 16th there is an award ceremony with cocktails, games and a whole lot of fun. This event is by invite only or if you purchased a ticket to the attend the amazing cla…

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89. Planning Ahead: Identifying and Cultivating Successors in Collision Shops 10:43

3M ago10:43

10:43

Collision shop owners need to plan their exit strategy early. One crucial part is choosing who to entrust the business to once they leave it. Often, shop owners need to learn or underestimate the potential of key employees to fill this role and would instead lean towards a third-party sale. However, if they only take a closer look, whether it’s a f…

1
Ep #107: Hidden Gems to Grow Your Business with Rick Selover 46:01

4M ago46:01

46:01

Rick Selover has been in the business for a long time and has been helping shops grow for just as long! Rick understands the power of perspective and of self awareness. After putting things into action in his own life and seeing the power of it all, he started helping others in our industry. We talk today about some basic things you can switch up i…

1
88. Aligning Spouses in Business Transition Planning 9:10

4M ago9:10

9:10

Have you ever considered how the dynamics between spouses can influence the success of a family business? Whether directly involved or not, understanding each spouse’s impact on the business is crucial for harmony and prosperity. In this episode, Matt DiFrancesco discusses the critical role of spousal involvement in business planning and transition…

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Ep #106: NE Collision Conference Highlights with Ken Miller 40:24

5M ago40:24

40:24

The NE Collision Conference just wrapped up and I only heard amazing things about it! Today we talk with Ken Miller, President of the AASP New Jersey and Co-Owner of 821 Collision in North Haledon, NJ. He shares with us some of his top takeaways and most popular highlights of the show. If you have never been to the NE Collision Conference it is the…

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87. Marketing Your Collision Repair Shops: Is It an Expense or an Investment? with Micki Woods 34:44

5M ago34:44

34:44

One of the main marketing goals for businesses is to generate revenue by attracting customers and establishing a competitive advantage. Both of these are vital elements for collision repair businesses to succeed. Yet, for many collision repair shop owners, marketing often takes a backseat, seen more as an expense than a strategic investment. Accord…

1
Ep #105: Overcoming Common Shop Challenges with Kyle Motzkus 50:40

5M ago50:40

50:40

Today, my friend Kyle Motzkus, who's the general manager over at Hunter Auto Body in St. Louis, Missouri, and I are having a chat about the common challenges collision shops face. Kyle's got some great insights to share! We'll cover everything from the importance of getting the intake process right with clients to ensuring they're the right fit for…

1
86. Maximizing Collision Shop Value: Strategies for Employee Retention, Financial Planning, and Long-Term Success 11:02

5M ago11:02

11:02

Building value for your collision repair business requires more than acquiring state-of-the-art equipment and cutting-edge technology. A dedicated and skilled team of employees is one of the key elements that can set your collision shop apart. And to thrive in the future, shop owners must focus on retaining these valuable team members. Also, there …

1
Ep #104: The Keys to Success with Louie Sharp 56:07

6M ago56:07

56:07

Louie Sharp, owner of Sharp Auto Body talks to us today about the keys to his success. As a former marine his mindset shift completely changed his life and his business. Louie drops so many amazing gems in this episode. Check this out: Life is either easy or hard and you get to choose how you play the game. Be the point of the spear. Lead the charg…

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85. Elevate Your Collision Repair Business: Strategies for Growth and Peak Performance with Holly Jean Jackson 29:59

6M ago29:59

29:59

Ever experienced the frustration of putting in your best efforts only to feel like your collision repair business is falling short of its full potential? Oftentimes, collision shop owners are unaware of various aspects that hinder their growth, resulting in missed opportunities for both themselves and their stakeholders – employees and customers al…

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Ep #103: Stand Out in a Consolidator's Market with John Shoemaker 40:26

6M ago40:26

40:26

Did you know that in our collision world today that only 44% of body shops are independent? Take advantage of that! John Shoemaker joins us today and we dive a little bit into his session at SEMA with the SCRS classes where he spoke on “Being Elite in a Consoldator’s Market”. John is a legend in our industry. He’s a long time veteran who now is a B…

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Ep #102: EV Collision Repair Niche with Steve Baker 45:13

7M ago45:13

45:13

I had the pleasure of hanging out with Steve Baker, manager of Windermere Collision Center in Winter Garden, Florida. At Windermere their team has decided to really get niche in the EV repair segment. We discuss the importance of their processes and how that has been a big needle mover for them. We also discuss some of the difficulties they have ha…

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84. Crafting Your Personal Vision For Life Beyond Business 13:39

7M ago13:39

13:39

To have a seamless business transition, business owners must understand the intricacies of building value and strategic preparation in the business. However, one critical area that most business owners often overlook is developing a personal vision for life outside the business. A statistic from the Exit Planning Institute revealed that 76% of busi…

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Ep #101: Loaner Vehicles - Another Revenue Stream? with Laura Tierney 45:24

7M ago45:24

45:24

Today we are talking with Laura Tierney from ShopLoaner.com and discussing something that is gaining a lot of momentum in our industry – vehicle loaners in your shop. This doesn’t mean that you have to give out free loaners to people. This means another revenue stream for you. It means that you could provide a value to your guests by having a vehic…

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83. What Collision Shops Should Be Doing to Start The 2024 Financial Year Off Right 11:52

7M ago11:52

11:52

As we enter the new year, businesses need to reflect on past achievements and plan strategically for the future. And as shop owners embark on their journey, one crucial element they must consider is having a sound transition plan. A significant challenge most shop owners face is balancing the demands of running their business. They get so busy with…

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Ep #100: Protect Your Shop from Cyber Crimes with Mark Riddell 50:28

7M ago50:28

50:28

Collision repair centers may hear of cyber crimes but think it won't happen to them. Yet, it could and it does! We talk to Mark Riddell who spoke at a collision conference "across the pond" and shares with us some key takeaways from that conference. Cyber crimes are not typically a hack into your system. Most crimes are tricks a human to pay money …

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Ep #99: The Disengagement Epidemic with Kevin Wolfe 51:14

8M ago51:14

51:14

Kevin Wolfe is the owner of Leaders Way which just celebrated its 25th birthday! As a former mechanical shop owner who was doing great financially yet saw that his staff was not cohesive which started his journey into leadership. Within 3 years he had become the employer of choice as he had worked hard on developing and exploring his leadership ski…

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Ep #98: I Thought We Were Doing it Right with Josh Piccione 47:29

9M ago47:29

47:29

Josh Piccione is a go-getter as the GM of Tom Wood Collision. They are a dealership owned shop in Indianapolis that is VERY BUSY! As a very active member in the Collision Cocktail Hour, Josh has worked very hard to make sure their vehicles are repaired according to the manufacturer repair procedures and has had a hard time battling the insurance co…

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Ep #97: Be a Star Not a Hamster with Robert Snook 51:05

9M ago51:05

51:05

Robert Snook with Business Success Global is talking with us today and he knocks my socks off! Robert is a very popular key note speaker and works with shops around the globe and helps them grow their business and differentiate themselves. How do you increase your revenue using the business revenue stream knowing that money follows energy. We are t…

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81. Ethics in the Age of AI: Unraveling Misconceptions on Artificial Intelligence with Laura Miller 37:54

9M ago37:54

37:54

Artificial Intelligence has opened up incredible possibilities in our daily lives. It has significantly impacted how we learn, conduct business, and navigate our routines, profoundly altering our world in ways we once thought impossible. But as they say, "too much of a good thing is bad," and this sentiment holds even in the realm of AI. While AI h…

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Untitled Episode Ep #96: Know Me, Know My Car with Mike Anderson 22:46

10M ago22:46

22:46

Our last guest of the Texas Auto Body Trade Show is the one and only Mike Anderson!!!! This year Mike’s theme is “Be ExtraOrdinary” and, as always, he brought the house down! Since we last talked, Mike had the opportunity to read the book by Kevin Brown called “The Hero Effect”. He stated in this book “NOBODY NOTICES NORMAL” which means we have to …

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Ep #95: Fighting for Consumer Safety with Burl Richards 22:52

11M ago22:52

22:52

Burl was part of a panel at the Texas Auto Body Trade Show talking about legislation in our industry. Burl Richards is the owner of Burl's Collision Center in Henderson, Texas and he is fighting for consumer's rights and safety...and I LOVE IT! Listen in as we talk about how he fights for consumer safety. The fight Burl recently won was based off: …

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80. Transform Your Life and Business Through Self-Awareness and Mental Fitness Part 2 with Charis Santillie 29:11

11M ago29:11

29:11

Have you ever wondered why some of the most successful people, those who seem to have it all, still feel so lost despite their achievements? Many high achievers are trapped in a continuous cycle of striving for more without feeling content. So, how does one transform success into genuine fulfillment? In a world where the pursuit of success often ta…

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Ep #94: The Employer - Student Disconnect with Raven Hartkopf 26:01

11M ago26:01

26:01

We are BACK and coming to you again from the Texas Auto Body Trade Show this week with a mini-episode! For today and the next 2 episodes you will get to hear from some of the amazing speakers that were there and even an attendee that has some great stuff to share. :) Shops are saying there's no talent and the students are saying there are no jobs..…

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79. Transform Your Life and Business Through Self-Awareness and Mental Fitness with Charis Santillie 32:06

11M ago32:06

32:06

As business owners, we often find ourselves so engrossed in the daily grind that we forget to stop and ask the most crucial question: Are we truly living the life we want? While achieving professional success is undoubtedly essential, it's equally important to pause, reflect, and ensure that personal growth and mental fitness are not left behind. T…

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Ep #93: Why Follow OE Repair Procedures with Logan Payne 17:05

11M ago17:05

17:05

We are coming to you from the Texas Auto Body Trade Show this week with a mini-episode! For the next few episodes you will get to hear from some of the amazing speakers that were there and even an attendee that has some great stuff to share. :) Today we are talking with Logan Payne of Payne and Sons Paint and Body Shop in Dallas & Bedford, Texas. L…

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Ep #92: Starting and Getting Paid for Calibrations with Andy Hipwell & James Rodis 46:21

12M ago46:21

46:21

Andy Hipwell and James Rodis of OEM Calibration are with us today and getting into all things calibrations! Stay tuned until the end because it keeps getting better as we go! Did you know that 80% of shops are NOT doing calibrations? Why not? How do you start? What do you need to know? Join us on the Collision Cocktail Hour on the 3rd Wednesday of …

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78. Guiding Businesses From Transition to Transaction with Laurie Barkman 28:38

1y ago28:38

28:38

For anyone who owns a business, the process of passing down a company from one owner to the next can be quite challenging. Without proper guidance and careful planning, it can be difficult to know where to start when considering how best to transition ownership and ensure profitable continuity for yourself and future owners. Furthermore, understand…

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Ep #91: What are the Consolidators Up To with Laura Gay 33:45

1y ago33:45

33:45

Laura Gay is a former shop owner and has been assisting shop owners sell their collision repair facilities (or purchase additional shops) for over 30 years. If you are thinking of selling your shop, wondering what the consolidators are up to or wondering what the future of the collision industry looks like, today's interview is for you! For those w…

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77. Safeguarding the Future: What Collision Shops Need to Know About Business Continuity 24:01

1y ago24:01

24:01

In today’s fast-paced and unpredictable world, businesses of all sizes face numerous challenges that can disrupt their operations. As a collision shop owner, unforeseen events such as natural disasters, economic downturns, and supply chain disruptions can severely impact your ability to provide services to your customers. Having a sound business co…

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