Best Joel Benson Podcasts (2024)

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How to Appear More Trustworthy through Nonverbal Communication, Throwback with Dr. Abbie Maroño, Ep #446 39:09

6M ago39:09

39:09

According to Dr. Abbie Maroño, someone judges whether or not they can trust you within 33 milliseconds of meeting you. Once they’ve made their observation, they’ll spend every interaction looking for cues to confirm what they felt (correct or not). So how do you convey trustworthiness? Through nonverbal communication. Dr. Abbie Maroño shares her #1…

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Take Command of Your Mindset with Joe Hart, Ep #445 24:43

6M ago24:43

24:43

Dale Carnegie is a global training organization with 200 operations in 86 countries. Its instructors teach the Dale Carnegie course following the model he developed over 100 years ago. Joe Hart took the course as a young lawyer, and it changed the trajectory of his life. He left law and went into business, and the course helped him see a different …

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What is Your Style Under Stress? Throwback with Joseph Grenny, Ep #444 27:15

6M ago27:15

27:15

How do you handle stressful conversations? Do you know how you’re likely to react? Do you default to being aggressive or combative? It’s crucial that you understand how you react—i.e. your “style under stress”— in tense situations to change how you show up in the moment. Navigating these conversations is Joseph Grenny’s specialty. He shares where t…

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The Right Way to Negotiate with Andreas Winheller, Ep #443 29:19

6M ago29:19

29:19

Is there one right way to negotiate? Is one methodology superior to the other? For the last 30+ years, “Getting to Yes” was the book on negotiation. More recently, “Never Split the Difference” has become the book on negotiation. The vast majority of people read the top-selling book(s) in a category and think they’re fully educated. That’s just impo…

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The Key to Negotiating with Different Cultures with Eliane Karsaklian, Ep #442 31:09

6M ago31:09

31:09

Every culture has different foundational beliefs. We may recognize the same brands and use the same products worldwide but we behave far differently. Eliane Karsaklian learned this firsthand from living in different countries. In this throwback episode, she shares how negotiating with different cultures has to start with a mindset shift. The best w…

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How to Gather Stories with Matthew Dicks, Ep #441 31:39

6M ago31:39

31:39

How do you find the right stories to tell? Matthew Dicks is a phenomenal storyteller. He’s written several novels and non-fiction, including “Story Worthy.” He owns “Speak Up Storytelling” and “Story Worthy MD” to help people learn to become better storytellers—because everyone has stories to tell, they just don’t know it. He simplifies the story-g…

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Predictive Procurement with Edmund Zagorin, Ep #440 35:56

6M ago35:56

35:56

One of procurement's roles is to achieve cost savings while balancing the needs of the company. Predictive procurement starts with defining things like: What has to be true for the prediction to be accurate The level of confidence of the person making the prediction If something changes, is the prediction invalid? Predicting cost savings isn’t easy…

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How Storytelling Increases Credibility per Mark Carpenter, Ep #439 24:08

6M ago24:08

24:08

Logic and rational thinking don’t always work to convince someone to do something. People hear “Storytelling” and think of novels, movies, TV shows, etc. They don’t see it as what it is: A skill. Intuitively, people connect through stories. It’s how we make sense of the world. Storytelling moves someone toward action. And storytelling increases cre…

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Emotional vs. Logical Commitments, Throwback with Svitlana Kalitsun, Ep #438 22:17

7M ago22:17

22:17

When it comes to tense emotional situations, getting a commitment from the counterparty can be tough. We know that a commitment usually leads to positive outcomes. So how do we leverage emotion to help people make logical commitments? Svitlana Kalitsun—a Ukrainian negotiation expert and lawyer—shares her thought-process in this throwback episode of…

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Lessons Learned from a Failed Negotiation with William Ury, Ep #437 35:30

7M ago35:30

35:30

William Ury is one of the most well-known—and experienced—names in the field of mediation and negotiation. He’s worked around the globe in every circumstance imaginable. In this episode of Negotiations Ninja, we talk about what he’s learned throughout his storied career, including what he’s learned from the failures. Outline of This Episode [2:43] …

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Communicating through Disagreements, Throwback with Debra Roberts, Ep #436 27:33

7M ago27:33

27:33

If a conversation with an employee has become a disagreement and you can’t seem to work through it, what do you do? Communicating through disagreements is tricky. Where do you start? According to Debra Roberts, you need to get to the root of the issue by listening. Only then can you determine next steps. Learn her framework in this throwback episod…

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How Mario Martinez Negotiated a $46 Million Deal, Ep #435 33:18

7M ago33:18

33:18

Mario Martinez—the CEO of Vengreso and the host of the Modern Selling podcast—negotiated a 46-million-dollar deal when he worked for Sprint. How did he do it? Mario shares how he put everything on the line to make this deal a reality in this episode of Negotiations Ninja. Outline of This Episode [1:58] Learn more about Mario Martinez [3:32] Laying …

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Is Empathy the Key to Successful Crisis Negotiation? Throwback with Dr. Andy Young, Ep #434 23:57

7M ago23:57

23:57

Dr. Andy Young has over 20 years of experience in crisis negotiation. While every scenario he encounters dictates a different approach, there’s one underlying theme: empathy. Developing true empathy for the other party—though exceedingly difficult—can sometimes mean the difference between success and failure. Dr. Young shares more in this throwback…

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Are You an Unconsciously Incompetent Negotiator? Keld Jensen Weighs In, Ep #433 23:53

7M ago23:53

23:53

Why are most negotiators unconsciously incompetent? Keld lives and breathes negotiation. He’s been negotiating since 1998. Before that, he was the CEO of a tech company. He thought he was a great negotiator but realized he was unconsciously incompetent. It was a terrible realization. What you choose to do when you’re hit with the realization dictat…

1
Jeanette Nyden Uncomplicates Scope of Work, Throwback, Ep # 432 31:21

7M ago31:21

31:21

Scope of work clauses aren’t technically complex or complicated. But they’re where people repeatedly make mistakes. Jeanette starts by making sure the business objective is clear, creates good acceptance criteria, gathers the right KPIs and SLAs, and collaborates with her counterparts. Jeanette uncomplicates scope of work clauses in this throwback …

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Anchoring in High-Stakes Negotiations with Justin Michael, Ep #431 32:57

7M ago32:57

32:57

Why should you utilize anchoring? How do you anchor a deal? How early in the negotiation should you do it? After 20+ years in sales—and extensive research on neurolinguistic science, Natural Language Programming (NLP), game theory, social dynamics, behavioral psychology, and anything to do with human behavior—Justin Michael has a handle on anchorin…

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How to Argue Precedent in Negotiations, Throwback with Joel Trachtman, Ep #430 24:14

8M ago24:14

24:14

Have you ever heard a counterpart say, “This is how we’ve always done it” when they don’t want to make a change? How can you help them move beyond their argument to see the potential of your solution? Help them see the “precedent” or characteristics from past positive outcomes that will be the same for them. Learn how to do just that in this throwb…

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Buying a Vineyard: Negotiating the Intangibles with James Cluer, Ep #429 32:28

8M ago32:28

32:28

How do you negotiate the purchase of a vineyard or winery? What intangibles do you need to consider? According to James Cluer, vineyards hold different values to different people depending on different things. What makes James qualified to address this unique subject? James has been in the wine industry for 30+ years in multiple countries with mult…

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What Do You Do When You Trigger Reactance? Throwback with David Hoffeld, Ep #428 25:32

8M ago25:32

25:32

In episode #309, the CEO and Chief Sales Trainer at the Hoffeld Group, David Hoffeld, dives into how to leverage social proof to your benefit. David also covers what to do if you trigger reactance. According to David, reactance is “Psychological arousal that occurs when you perceive your ability to freely choose is being restricted by another perso…

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Mastering the Value Sale with Ian Campbell, Ep #427 26:14

8M ago26:14

26:14

Where does value fit in the sales funnel? How do you structure your value proposition? The value discussion is often the most difficult conversation for salespeople to have. They like to employ likability, authority, and trust. They can’t always wrap their heads around value. But value and ROI are the single most important things that procurement l…

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Negotiation Training in Wartime, Throwback with Mark Lowther, Ep #426 30:04

8M ago30:04

30:04

Mark Lowther was a SWAT Crisis/Hostage Negotiator and is currently an international instructor for negotiation. He spent time in Ukraine in 2022, teaching mediation, dispute resolution, and hostage negotiation techniques. He worked with mostly civilians, teaching them how to engage in dialogue to avoid escalating to disputes. In this throwback epis…

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Finding Success by Being Customer-Obsessed with Alex Yakubovich and Stan Garber, Ep #425 30:00

8M ago30:00

30:00

What have Alex Yakubovich and Stan Garber learned from founding and successfully exiting their own companies? Being customer-obsessed is the key to success. It’s the mindset they’re embracing in their newest venture, Levelpath. Alex and Stan share how being customer-obsessed has shaped their past successes and their current project in this episode …

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How Body Language Can Reveal Lies, Throwback with Susan Ibitz, Ep #424 27:42

8M ago27:42

27:42

The Depp vs. Heard trial garnered media attention for months in 2022. Ultimately, Heard was found guilty of defamation and the jury awarded Depp $15 million in damages. Susan Ibitz knew that the jury would swing in favor of Depp. Just how did she know? Amber wasn’t likable, warm, or believable. She lied. It was written all over her body language. S…

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Navigating the World of SaaS Renewal Negotiations with Adam Mansfield, Ep #423 36:03

8M ago36:03

36:03

How do you prepare for SaaS renewal negotiations? How can strategic enterprise customers deploy and help increase their negotiation leverage? Adam Mansfield has the necessary knowledge to help you walk through the process and arm yourself with everything you need to know to succeed in million-dollar SaaS negotiations. He shares his expertise in thi…

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Rags-to-Riches: Shaahin Cheyene’s Rise to Millionaire, Ep #422 27:23

9M ago27:23

27:23

Shaahin Cheyene, the founder and president of Accelerated Intelligence, is known for being an Amazon Guru. He’s spent the last two decades helping others leverage the platform to find success. But before he built his Amazon empire, he led a rag-to-riches story that you have to hear to believe. Hear his fascinating story in this throwback episode of…

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Tackling Buyer Requests with Hamish Knox, Ep #421 26:49

9M ago26:49

26:49

What do you do when a buyer makes a request? It can be easy to quickly say, “Sure, I’ll do that,” and give them whatever they want. However, Hamish Knox has a far better strategy that will get everyone to what they want faster. In this episode of Negotiations Ninja, Hamish tackles all things buyer requests, including understanding why they’re makin…

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How to Balance IQ and EQ in Negotiation, Throwback with Joanna Shea, Ep #420 33:26

9M ago33:26

33:26

How you perceive value will always be different than how a seller sees it. They’re emotionally attached to the companies they’ve built. But you have to be careful that you don’t get overly attached, either. The more attached you become to the outcome you desire, the less desirable the outcome. Joanna Shea shares how to balance IQ and EQ in this thr…

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The Impact of Identity on Negotiation per Enda Young, Ep #419 23:30

9M ago23:30

23:30

The cost of workplace conflict in Northern Ireland (with a population of 1.9 million people) is almost 1 billion pounds per year. Those costs are astronomical. That’s why Enda Young and Northern Ireland Mediation have created an immersive conflict resolution program to train mediators and negotiators. You learn your skills and repeatedly practice t…

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Barter Your Way to an Agreement, Throwback with Brian Gunia, Ep #418 21:50

10M ago21:50

21:50

What is the difference between bargaining and bartering? What mistakes do people make in the bartering process? Why does Brian Gunia view negotiation as bartering? In this throwback episode of Negotiations Ninja, Brian shares how bartering forces negotiators to think creatively to come up with solutions and ultimately land on agreements.…

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Donald Kelly’s LinkedIn Prospecting Process, Ep #417 17:38

10M ago17:38

17:38

Are salespeople doing prospecting all wrong? Are the days of cold-calling and emailing officially over? Is there a better way? Donald Kelly—also known as the “Sales Evangelist”—sure thinks so. He shares why leveraging LinkedIn in the prospecting process is the best route to take—and even shares how to do it—in this episode of Negotiations Ninja. Ou…

1
How to Make Negotiations Second Nature, Throwback with Julia Ewert, Ep #416 25:26

10M ago25:26

25:26

Negotiations can become second nature through diligent practice and honing of your skills. But what are the necessary skills you need to focus on? According to Julia Ewert, learning to ask open-ended questions is a great place to start. What other negotiation skills do you need to perfect? How can building skills help you in tense negotiations? Jul…

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Nobody’s Fool with Chris Chabris, Ep #415 29:50

10M ago29:50

29:50

Why are people so easily misinformed or manipulated? In hindsight, it’s easy to question “How did that fool me?” But when you’re “in it” you don’t realize it. Why? Why are people taken in by things that are absurd? There are signs that we can learn to notice. Chris wrote “Nobody’s Fool” to answer what it is about our minds and how they work that ma…

1
When Taking Risks Transforms Your Career, Throwback with Patrick Tinney, Ep #414 28:10

10M ago28:10

28:10

How do you differentiate yourself as a salesperson? Patrick Tinney believes taking risks might be the key to being an above average salesperson. Patrick shares the unusual way he built up his risk tolerance—and how it shaped his entire career—in this throwback episode of Negotiations Ninja.By Mark Raffan, Patrick Tinney

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Developing Internal Sales & Negotiation Coaches with Steve Benson, Ep #413 24:46

10M ago24:46

24:46

How can sales managers help their teams be better negotiators? How can you develop internal coaches who can help their team members improve their sales and negotiation skills? Steve Benson—the Founder and CEO of Badger Maps—shares how you can empower your team to sharpen each other’s skills in this episode of Negotiations Ninja. Outline of This Epi…

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The Biggest Problem with Procurement Data, Throwback with Susan Walsh, Ep #412 28:07

10M ago28:07

28:07

According to Susan Walsh, “The quality of your data determines the quality of your negotiation.” Procurement professionals need a classification system in place to ensure that they’re not relying on dirty data. Your data needs to be consistent, organized, accurate, and trustworthy (COAT). If it isn’t, you’re likely costing your business money. Susa…

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Resolving Conflict Begins with Self-Awareness According to Ryan Dunlap, Ep #411 26:37

10M ago26:37

26:37

Self-confidence and self-control in conflict are difficult things to master. And you can’t resolve conflict with others until you learn to resolve conflict within yourself. This takes an incredible amount of self-awareness. In this episode of Negotiations Ninja, Ryan shares how you can learn to resolve conflict the right way by starting with knowin…

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Negotiating with Artificial Intelligence, Throwback with Martin Rand, Ep #410 24:27

10M ago24:27

24:27

In 2020, we had a conversation about how AI could positively impact negotiations. Now, three years later, artificial intelligence is front and center, seemingly in every corner of society. Martin Rand’s thoughts on the use of artificial intelligence in negotiation is more relevant than ever. Learn more about how you and your business can leverage A…

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J. Paul Nadeau’s PIER Negotiation Framework, Ep #409 28:59

11M ago28:59

28:59

Paul Nadeau is a former hostage negotiator, international peacekeeper, and interrogator. During this time, he learned a lot about how the human mind works. He’s taken his decades of experience and applied it to a negotiation framework that every negotiator can learn to implement in their work and lives. Outline of This Episode [1:56] Learn more abo…

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Overcoming Information Asymmetry in Negotiation, Throwback with Simon Rycraft, Ep #408 30:05

11M ago30:05

30:05

Information asymmetry occurs when one side has more information than the other. In any negotiation, each side has more knowledge than the other in specific areas. It’s your job to ask the right questions to fill in the gaps and level the playing field. Simon Rycraft shares what else you need to do to overcome information asymmetry in this throwback…

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5 Ways to Get, Stay, and Act in Front of Clients with Glenn Poulos, Ep #407 23:43

11M ago23:43

23:43

How do you build rapport with clients? How do you be someone who’s a pleasure to do business with? How do you employ active listening? How do you get, stay, and act in front of clients? Glenn Poulos covered these concepts in his latest book, “Never Sit in the Lobby,” and we discuss them in this episode of Negotiations Ninja. Outline of This Episode…

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How to Stand Out in B2B Sales, Throwback with Anthony Iannarino, Ep #406 33:03

11M ago33:03

33:03

How do you stand out in B2B sales? You stand out by one-upping your customers by learning what you need to know about them. You will always know something that someone else doesn’t. You can take that knowledge and expertise and help your clients transform their businesses. Learn more about the process in this throwback episode of Negotiations Ninja…

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How to Negotiate Your Salary with Confidence with Kelli Thompson, Ep #405 23:16

11M ago23:16

23:16

Why do women hesitate to negotiate? How do you prep, practice, and make your ask? How do you determine your unique value proposition? Leadership and Career Coach Kelli Thompson is on a mission to help women advance in the rooms where decisions are made. If you’re ready to hone your salary negotiation skills, Kelli Thompson will teach you how to con…

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Finding Everyday Opportunities to Negotiate, Throwback with Suzanne de Janasz, Ep #404 25:03

11M ago25:03

25:03

Most people miss everyday opportunities to negotiate. Many of us are psychologically wired to accept things as they are. We don’t try to negotiate bills or ask for discounts and miss out on everyday negotiation opportunities. Suzanne de Janasz believes that’s a mistake. We need to learn to recognize opportunities to negotiate. But gender, cultural,…

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Stoicism in Negotiation with Doug Witten, Ep #403 25:00

11M ago25:00

25:00

What is stoicism? What is its background and context? How can the philosophical lessons of stoicism be applied to negotiation? According to Doug Witten, there are many lessons we can learn from famous stoics that we can apply to negotiation. Doug Witten is a mediator, arbitrator, negotiation coach, author, and was previously a corporate lawyer. He …

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Combating Procurement Vulnerabilities, Throwback with Rich Ham, Ep #402 34:59

11M ago34:59

34:59

Because the growth of procurement teams in organizations isn’t prioritized, they’re being taken advantage of. Expense management and the development of important internal and external relationships are being neglected. Suboptimal short-term contracts are being signed out of pure necessity. What can procurement do to navigate these vulnerabilities? …

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The Life and Work of Roger Dawson as told by Gisela Dawson, Ep #401 23:58

12M ago23:58

23:58

Roger Dawson was an amazing negotiation professional, prolific author, the founder of the Power Negotiation Institute, and someone that I thought of very highly. In this special episode of Negotiations Ninja, Roger’s wife, Gisela shares a behind-the-scenes look at a great negotiator and an even better man. Outline of This Episode [1:49] Learn more …

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IP Clauses Simplified with Jeanette Nyden and Lawrence Kane, Ep #400 37:56

12M ago37:56

37:56

Intellectual property is an asset. It can be a trademark, trade secrets, copyrights, patents, and more. Whoever designed—or developed—these assets are protected through intellectual property law. So how do contract professionals need to navigate IP clauses to protect these assets? Jeanette Nyden and Lawrence Kane break it down in this throwback epi…

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Donald Kelly’s Platinum Rule of Sales Negotiations, Ep #399 31:38

12M ago31:38

31:38

How do you find out what a buyer likes, needs, and wants from the outcome of a sale? How do you get to the root of the problem? Once you discover their core need, how do you guide them through the sales negotiation process? “Sales Evangelist,” author, and podcast host Donald Kelly joins me in this episode of Negotiations Ninja to tackle these quest…

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How to Ask for What You’re Worth, Throwback with Fotini Iconomopoulos, Ep #398 24:50

12M ago24:50

24:50

How do you know what you’re worth? How do you ask for what you’re worth? Salary negotiations are tricky to navigate. Luckily, Fotini Iconomopoulos shares some foolproof strategies in this throwback episode of Negotiations Ninja. She covers overcoming imposter syndrome, words and phrases to avoid saying, and how to research what you’re worth. Don’t …

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Understanding the Role of Gender in Negotiations with Beth Fisher-Yoshida, Ep #397 20:21

12M ago20:21

20:21

What is the role of gender in negotiations? What narratives influence negotiations? Sometimes, we forget that we have agency in how we negotiate. As an expert in negotiation and conflict resolution, Beth Fisher-Yoshida has learned that one thing is foundational: to improve your negotiation, you need to start by building self-awareness. In this epis…

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