Best Successcoach Podcasts (2024)

1
Customer Education for Revenue Growth with Greg Rose of Intellum | Episode 062 1:01:40

2h ago1:01:40

1:01:40

Send us a Text Message. Ever wondered how mastering customer education can lead to skyrocketing revenue? Listen in as we sit down with Greg Rose of Intellum, who takes us on his extraordinary journey from running a record label to pioneering the field of customer education. You'll learn the magic of Education Qualified Leads (EQLs) and how they can…

1
239: Demystifying and Overcoming Hormonal Weight Gain Part 2 1:01:51

1h ago1:01:51

1:01:51

Do you eat less, move more, cut carbs, skip breakfast, take supplements, and still can't lose weight? Hormone weight - whether due to stress, chronic dieting, peri/post menopause, PCOS, or hypothyroidism - defies the laws of weight loss. Listen in if you've had enough and just want some answers. Plus there's a surprise announcement this week you ar…

1
Ep. 143: Embracing a Nomadic Life: Gila Melamed's Journey of Color, Healing, and Self-Discovery 41:28

1d ago41:28

41:28

In this episode of the Feminine Millionaire Show, we dive deep into the inspiring journey of Gila Melamed, a renowned color designer and author of 'I Am - A Self-healing and Self-discovery Journey through Fear and Friendships,' who has embraced a nomadic lifestyle. Gila shares how she transformed her life by embarking on a journey across the USA an…

1
238: Demystifying and Overcoming Hormonal Weight Gain Part 1 53:12

5h ago53:12

53:12

Do you eat less, move more, cut carbs, skip breakfast, take supplements, and still can't lose weight? Hormone weight - whether due to stress, chronic dieting, peri/post menopause, PCOS, or hypothyroidism - defies the laws of weight loss. Listen in if you've had enough and just want some answers. Show notes: www.katspangler.com/blog/238 FB Group: ht…

1
Future Proof Your Teams and Career with Rod Cherkas of HelloCCO | Episode 061 53:22

5h ago53:22

53:22

Send us a Text Message. This week, we are pleased to bring you a conversation with Rod Cherkas, a SaaS veteran, consultant, author of two books on customer success, and vocal contributor to the CS community. Rod and Alex discuss his past at Marketo and Gainsight (among others), his newly released book REACH, as well as where he sees the CS professi…

1
Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060 33:03

7d ago33:03

33:03

Send us a Text Message. In this solo episode, we tackle two primary topics: Imposter Syndrome specific to Digital CS and how to combat it Building Customer Health Scores without the benefit of product Telemetry Along the way, I also share a few news items and resources with you. Enjoy! I know I sure did... Resources: Virtual Scale & Digital Meetup …

1
237: Are PEMF Mats a Valuable Healing Tool or Waste of Money? 40:23

4d ago40:23

40:23

PEMF mats: are they miracle mats helping with tissue repair, energy production, immune function, hormone balance, metabolic health, lowering inflammation, and calming the nervous system? Or is it yet another gimmick and total waste of time and money? Find out in today's episode. Show notes: www.katspangler.com/blog/237 FB Group: https://tinyurl.com…

1
Transformative Digital Experiences through AI and Customer Education with Eric Mistry of Contentsquare | Episode 059 51:04

14d ago51:04

51:04

Send us a Text Message. Eric Mistry (Strategy & Shared Services Operations Manager at Contentsquare) has a very unique background and set of skills in education that afford him a fascinating perspective on the customer experience. Eric joins Alex to discuss the evolving use of AI in the workplace, the importance of connecting cross-functional dots,…

1
Ep. 142: Living a Life of Creative Adventures with Tarot Expert Janis King 38:20

24d ago38:20

38:20

In this enriching episode of 'The Feminine Millionaire Show', host Polly welcomes Janis King, a multifaceted creative, tarot master, educator and author who shares her diverse career journey. From a singer-songwriter with three commercially released albums, to interior designer, gallery owner, and now a traveling tarot reader and teacher, living in…

1
121 Manifesting Mom Full Life Transformation with Brittney 42:34

17d ago42:34

42:34

Manifesting Mom Full Life Transformation with Brittney In this inspiring episode, I sat down with Brittney Augustine, a dedicated mother of nine, who shares her incredible journey from struggle to success. Brittney opens up about how she used positive thinking to increase her income and manifested free furniture for her children, creating a comfort…

1
Hospitality, Drawing from B2C and Rethinking the QBR with Aaron Thompson of SuccessCOACHING | Episode 058 48:36

25d ago48:36

48:36

Send us a Text Message. Aaron Thompson (Chief Revenue Officer of SuccessCOACHING and Founder of Red Slacks) has dedicated his professional life to helping companies and CS professionals. He and Alex delve into the importance of leveraging digital technologies and data to enhance customer experience, and explore the benefits of transitioning from hi…

1
236: Paralyzed by Information Overload? 6 Steps to Get Back into Action! 52:21

26d ago52:21

52:21

If you've been wanting to work on your health goals but you feel so overwhelmed by where to start and what advice to listen to, you've come to the right place. I'm going to help you take confident action without all the overwhelm and confusion. Hormone Belly Blueprint: https://www.katspangler.com/offers/qW5LSALP/checkout Show notes: www.katspangler…

1
AI-Powered Customer Success & Predictive Analytics with Arun Balakrishnan and Preetam Jinka of FunnelStory | Episode 057 53:47

29d ago53:47

53:47

Send us a Text Message. Preetam Jinka and Arun Balakrishnan, co-founders of FunnelStory, join the podcast to discuss how we’re just scratching the surface with AI and machine learning. They chat with Alex about how FunnelStory is revolutionizing customer success strategies, enabling teams to predict churn, optimize user engagement, and drive revenu…

1
Ep. 141: 7 Overlooked Keys to Transformation 14:52

1M ago14:52

14:52

In this solo episode of the Feminine Millionaire Show, I explore 7 often overlooked keys to transformation. Alongside familiar principles like decision-making and action-taking, we delve into more nuanced and feminine aspects of transformation, emotional awareness, and spiritual connection. Listen and discover how to unlock new layers of personal g…

1
SaaS Economics & Driving Customer Outcomes Digitally with Jay Nathan | Episode 056 47:00

1M ago47:00

47:00

Send us a Text Message. Jay Nathan is the co-founder of GrowthCurve.io, Chief Customer Officer at Churnkey, and one of the most respected voices in the customer success community. He joins Alex as they explore Jay’s early career as a software engineer, the integration of AI with other digital tools, and navigating the economic landscape of SaaS. Ch…

1
Ep. 140: How to Declutter your Home & Get Organized with C. Lee Cawley 41:48

2M ago41:48

41:48

Decluttering is an essential tool for an abundant life. In this episode of the Feminine Millionaire Show, I interview C. Lee Cawley, a certified professional organizer. We discuss the importance of decluttering and organizing, as well as Cawley's journey through various careers to her current expertise in organization. This episode is part of the s…

1
The Generative AI Primer for CSMs | Episode 055 47:13

2M ago47:13

47:13

Send us a Text Message. In this, my second solo episode - I wanted to spend some time trying to demystify Generative AI for CSMs and CS leaders alike. According to statistics, only 25% of CS workers utilize AI in the workplace on a regular basis, which I think is WAY too low - especially considering how stretched thin most CSMs really are. So - in …

1
235: What Your Stubborn Thyroid Weight Is Trying to Tell You 1:04:54

2M ago1:04:54

1:04:54

If you've thrown everything but the kitchen sink at your weight loss goals and you're still stuck, that is NOT a sign you just need to 'try harder'. It's a sign that there's something going on in the body that needs attention if you want to see results. Find out what it could be in today's episode! Show notes: www.katspangler.com/blog/235 FB Group:…

1
AI Insights to Power Your Business with Josh Schachter of Update AI | Episode 054 45:51

2M ago45:51

45:51

Send us a Text Message. Matik's Scale + CS Virtual Conference: https://bit.ly/scalecs-aturkovic Josh Schachter is the Founder and CEO of UpdateAI, the conversation intelligence tool built specifically for the customer success profession. He sits down with Alex to talk product management, the unorthodox genesis of UpdateAI, and, of course, artificia…

1
Ep. 139: The Transformative Power of Forgiveness with Katharine Giovanni 41:29

2M ago41:29

41:29

This week it's the theme of reinvention and the powerful topic of forgiveness with special guest Katharine Giovanni, a three-time award-winning bestselling author and pioneer in the concierge industry. Katharine, a three-time award-winning best-selling author of twelve books, is a dynamic speaker, trainer, and advisor. Her latest work, “The Ultimat…

1
"Your First" Digital Customer Success Motions with Stijn "Stino" Smet of Whale | Episode 053 1:01:17

2M ago1:01:17

1:01:17

Send us a Text Message. Matik's Scale + CS Virtual Conference: https://bit.ly/scalecs-aturkovic In this special edition, Alex sits down with Stijn "Stino" Smet, Head of Customer Success at Whale.io, the host of *two* customer success podcasts, and all-around loose cannon. He joins Alex (in his studio!) for a very special joint episode of their podc…

1
234: Kat Finally Weighs in on Ozempic 50:04

2M ago50:04

50:04

I can't tell you how many times I've been asked, "What do you think about semaglutide?" And while normally I shrug off questions about the latest weight loss fads, I really think this conversation is important. Tune in for my honest opinion, plus natural alternatives if you decide against Ozempic. Show notes: www.katspangler.com/blog/234 FB Group: …

1
Ep. 138: The Art of Reinvention and Creative Entrepreneurship with Polly Singer 31:57

2M ago31:57

31:57

This episode features a fascinating conversation with Polly Singer, a multi-talented creative entrepreneur, hat designer, etiquette trainer & and motivational speaker. During the conversation, Polly shares her journey of reinvention, moving from a career in the New York music business to becoming a celebrated hat designer, then expanding her brand …

1
233: 13 Ways to Pull Yourself Out of a Funk (Part 2) 59:16

2M ago59:16

59:16

Sometimes in life you just feel.. bleh. And it sucks because you don't know how long it'll last, motivation and energy are low, and all you want is to feel like you again. Well as someone who just pulled herself out of a major funk, let me share some tangible action steps that worked wonders! Show notes: www.katspangler.com/blog/233 FB Group: https…

1
State of the Industry and Promise of AI with Jeff Heckler | Episode 052 37:40

2M ago37:40

37:40

Send us a Text Message. Link to Matik's Scale + CS Virtual Conference: https://bit.ly/scalecs-aturkovic. Today, I'm joined by Jeff Heckler - a CS veteran with a lot of wisdom to share around the state of the industry, the AI tools with the most promise, and Slack overwhelm. In this episode, we cover a wide variety of topics, including: 00:00:00 - W…

1
Emotional Intelligence in Digital and Treating Customers Like Humans with Jenelle Friday | Episode 051 54:36

3M ago54:36

54:36

Send us a Text Message. Jenelle Friday of Forecastable and the Customer Success Collective’s “CS Leader of the Year” for 2023 is someone who is easily liked. She's hyper-in tune with what makes people tick, and is even the author of her own framework on emotional intelligence in customer success. In this wonderful chat, we talk about: 00:00 - Carin…

1
Ep. 137: From Limousine CEO to Bestselling Author of 83 Books & Medium, with Phyllis Okon 44:32

3M ago44:32

44:32

This episode features an inspiring & fascinating conversation with Phyllis Okon, a multifaceted entrepreneur, author, and medium. Phyllis shares her journey from co-founding a successful limousine service, BLS, to becoming a prolific author under the pen names Carol P. Roman and Brit London, with 83 books to her credit, before venturing into medium…

1
232: 13 Ways to Pull Yourself Out of a Funk (Part 1) 54:13

3M ago54:13

54:13

Sometimes in life you just feel.. bleh. And it sucks because you don't know how long it'll last, motivation and energy are low, and all you want is to feel like you again. Well as someone who just pulled herself out of a major funk, let me share some tangible action steps that worked wonders! Show notes: www.katspangler.com/blog/232 FB Group: https…

1
Celebrating 50 Episodes: Your Digital Customer Experience Questions Answered | Episode 050 35:38

3M ago35:38

35:38

Send us a Text Message. As we pop the champagne on our 50th show, a heartfelt thank you is in order for every listener & guest who's joined me on this wild ride through the evolving world of digital customer interactions. It's a transformational moment for the show as we shift from focusing on 'Digital Customer Success' to encompassing the broader …

1
Ep. 136: Ready for Reinvention? 5 Important Questions to Ask Yourself 14:39

3M ago14:39

14:39

At multiple points in your life, you will feel the calling to reinvent. Perhaps the catalyst is a divorce, children starting school or leaving home, a health journey, changing hormones or energy levels, a spiritual awakening, reaching the top of one career or just realising there’s more to life that you’ve been living. If you’re feeling flat or hav…

1
Customer Engagement with AI and Self-Service Strategies with Kari Ardalan of Qualtrics | Episode 049 43:34

3M ago43:34

43:34

Send us a Text Message. Kari Ardalan of Qualtrics is a staple in the CS community and has been leading scaled motions for YEARS - which is sometime that not a lot of people can say. She also sits on Gainsight's Digital Advisory Board - so yeah, she's qualified to talk about this stuff. :-) In this fantastic conversation, we talk about: Building dig…

1
120 - How to Open Your Third Eye Meditation 13:37

3M ago13:37

13:37

Unlock the secrets of your spiritual intuition and delve into the mystique of the third eye with our enlightening episode. Explore the profound connection between the third eye chakra and the physical pineal gland, unraveling the mysteries of manifestation through the lens of the law of attraction. Whether you're a novice or a seasoned practitioner…

1
Ep. 135: How to Reinvent Yourself as a Woman at Any Age with writer, speaker, and activist Jean Peelen 39:22

3M ago39:22

39:22

Jean Peelen is an 83-year-old writer, speaker, and activist. Her first solo book “Feisty: A Memoir in Little Pieces” was published in 2023. Her life has been a series of reinventions, from wife and mother to civil rights attorney, federal broadcasting executive, model/actress, show host, dog rescuer, elected official, book promoter, creator of oldw…

1
231: Adventures in Dating an Avoidant (Part 2) 1:07:35

3M ago1:07:35

1:07:35

Have you ever felt a crazy spark with someone only to have them go suddenly cold on you? Ever dated someone who seemed to pull away the closer you got? Has someone's aloof behavior caused anxiety? You may have tangoed with an avoidant. Learn what it is, how to spot it, and how to get out faster. Show notes: www.katspangler.com/blog/231 FB Group: ht…

1
The Impact of SaaS Economics on CS (Plus Much More!) with Christine Raby | Episode 048 1:01:43

3M ago1:01:43

1:01:43

Send us a Text Message. Christine Raby, Founder of DeliverDelight, brings the heat in this episode where we cover off a very wide range of topics - some CS related and some non-CS related. Christine's background is absolutely fascinating and I've been a fan of her presence both on LinkedIn and TikTok for quite some time now. This episode is full of…

1
Ep. 134: From Ashram to Author, Chef & Photographer with Sally Pasley Vargas 33:17

3M ago33:17

33:17

This week’s episode is with Sally Pasley Vargas, a Chef, Writer & Photographer whose creative career spans 5 decades. A multi-talented creative, Sally currently works as a cooking teacher, coach, photographer, recipe developer, and personal chef, and writes a weekly recipe column for The Boston Globe. Together we reflect back on Sally’s career jour…

1
230: Adventures in Dating an Avoidant 1:04:15

4M ago1:04:15

1:04:15

Have you ever felt a crazy spark with someone only to have them go suddenly cold on you? Ever dated someone who seemed to pull away the closer you got? Has someone's aloof behavior caused anxiety? You may have tangoed with an avoidant. Learn what it is, how to spot it, and how to get out faster (while getting a rare glimpse into Kat's personal life…

1
Digital Advice from a CS OG and Innovator with Irit Eizips of CSM Practice | Episode 047 53:40

4M ago53:40

53:40

Send us a Text Message. Irit Eizips has been in and around CS for a long time. From being in on the ground floor at Gainsight to running her very successful consultancy, she has been a staple in the CS community and consistently produces fantastic content that we all benefit from! In this episode, we get into: Irit’s days at the early-stage Gainsig…

1
Ep. 133: Navigating Ageing: Questions to Ask Yourself in Midlife 12:07

4M ago12:07

12:07

At the start of the year I celebrated my 50th birthday with an epic trip to Colombia, but if the truth be told a part of me didn’t want to commemorate this landmark birthday, because it felt like a mismatch. I didn’t feel 50 I wasn’t excited about turning 50 It felt like a badly fitting suit, one that didn’t suit me One that I didn’t want to wear. …

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