In this episode of Dev Interrupted, Conor Bronsdon is joined by Sanghamitra Goswami, Senior Director of Data Science and Machine Learning at PagerDuty. Sanghamitra shares her expertise in AI and data science, including how engineering teams can effectively leverage both within their organizations. She also explores the history and significance of L…

In this episode of the Humans of CX podcast, Garima is joined by Shilpa Gupta, Chief Supply Chain Officer and Head of Customer Experience at HomeLane, India’s premier end-to-end home interiors platform, which delivers chosen home interiors within 45 days. Together, they explore the growing importance of CX, from the communication challenges of last…

This week, guest host Ben Lloyd Pearson chats with Thayse Onofrio, Software Engineer at Clutch and ex Thoughtworks. Thayse discusses how micro frontends allow individual application components to be operated and deployed independently, helping teams avoid the complexities of a monolithic architecture. They cover the technicalities, challenges, and …

Dan Lines is joined by Gil Broza, author of 'Deliver Better Results,' to discuss how you and your organization can achieve better results by focusing on processes. Gil shares his 20-year journey in the Agile field, focusing on product development, system thinking, prioritizing people, and mindful mindset adjustments. The conversation covers the boo…

This week, guest host Ben Lloyd Pearson sits down with Bloomberg’s Engineering Manager Luis Vega. Luis discusses the initial challenges of enhancing developer engagement with internal tooling. He outlines his approach to building internal applications that are as intuitive and engaging as Bloomberg's client-facing solutions, and how applying UX des…

In our first Labs episode of the year, LinearB COO and Co-founder Dan Lines is joined by CTO Yishai Beeri to explore how elite engineering organizations set and report on their engineering goals. Modern engineering leaders face a dual mandate of achieving operational excellence while aligning their work with business priorities. To achieve this, yo…

In this episode of the Humans of CX podcast, Garima is joined by Mithila Mahajan, the Global Head of Customer Experience at BDx Data Centers, a global data center platform offering secure, scalable, and sustainable digital solutions and infrastructure. Join them as they discuss customers' evolving expectations, the role of empathy, and the core val…

This week, I sat down with Neha Batra, VP of Engineering for Core Productivity at GitHub. Our conversation is about the value of taking calculated risks in engineering leadership, using a “risk budget," and how you can leverage your social capital to take risks that help your career. Neha also shares her insights on senior engineering leaders' chal…

In the last few years, disengagement at work has become a massive issue. We learned from Dr. Andre Martin’s episode that 53% of managers are burnt out and 1 in 3 employees leave their jobs in the first 90 days. This week, we sat down with Chuck Lafferty, VP of CRM at ADP, to discuss ADP’s approach to employee engagement and innovation. Chuck dives …

This week, our host Dan Lines sits down with Tara Hernandez, VP of Developer Productivity at MongoDB. Together, they explore the nuances of developer productivity and the impact of AI in engineering environments. Tara emphasizes that achieving developer productivity requires a focus on outcomes, reduced noise for developers, and a healthy balance b…

In this episode of the Humans of CX podcast, Garima is joined by Manish Nachnani, the Head of Customer Experience at Zuno General Insurance, one of the most trusted Insurance providers in India. Join them as they discuss the importance of customer experience in the insurance industry. They explore topics such as seamless services, trust-building, p…

In the past year, ransomware attacks have been up almost 300%, with over 50% targeting small businesses. To help mitigate this increase, Microsoft is launching their new Security Copilot, and we sat down with their SMB Security Strategy Head, Binil Pillai, to learn more. We dive into the importance of SMBs assessing their security posture, how to l…

In this episode, host Conor Bronsdon talks with Melissa DePuydt, Sr. Director of Engineering at Upstatement. Melissa discusses how her background in journalism has uniquely positioned her to excel in engineering leadership roles. She highlights how thinking like a journalist has enhanced her ability to lead engineering teams effectively, particular…

On this week’s episode, host Conor Bronsdon sits down with Emily Nakashima, VP of Engineering at Honeycomb.io, to discuss how you can prepare to be a VP of Engineering, and how the role differs among companies. Being a VPE varies based on company size, culture, and the existing team's makeup, and Emily provides valuable advice for engineers aspirin…

This week we’re joined by CX Expert Ankur Agrawal, former SVP and Head of Customer Experience at Paytm, Ola, MakeMyTrip and Snapdeal. He shares his insights on the importance of understanding customer expectations, analyzing feedback, and combining it with data to enhance the overall experience. Ankur also delves into the impact of AI on contact ce…

This week, host Conor Bronsdon welcomes back Kelly Vaughn, Director of Engineering at Spot AI, to talk about building influence as an engineering leader. Kelly shares insights on the importance of leadership skills for both individual contributor and managerial roles and outlines her three pillars of trust, communication, and empowerment. Conor and…

On this week’s episode, host Conor Bronsdon is joined by Jason Krohn, Global Head of Delivery at Syngenta. Jason delves into how his teams at Syngenta leverage software engineering intelligence to achieve predictable delivery at scale. Jason also explores how aligning work with employees' passions contributes to success and retention at Syngenta. H…

In this episode of the Humans of CX podcast, Garima is joined by Rachit Saran, VP of Customer Experience at Wakefit, a furniture company based in Bengaluru, Karnataka. Together, they discuss Wakefit’s three pillars of growth and success, why enhancing employee experience leads to improved customer satisfaction, the company's vision for the future, …

This week, host Dan Lines welcomes back Zach Goldberg, CTO and author of the book 'The Startup CTO's Handbook: Essential Skills and Best Practices for High Performing Engineering Teams.’ Zach shares insights from his extensive career as a CTO and his journey in writing a book that condenses the wisdom of numerous other influential works into a sing…

It doesn’t matter if you have an innovative technical strategy if you’re not solving problems the business cares about… This week, host Conor Bronsdon sits down with Rob Zuber, CTO at CircleCI. They delve into the evolving role of engineering leaders, and the importance of building a technical strategy that aligns with overarching business goals. T…

On this week’s episode, host Conor Bronsdon sit down with Guilherme Sesterheim, SAP DevOps SRE Engineer at AWS. Guilherme delves into applying Chaos Engineering and DevOps principles to SAP, a domain traditionally seen as risk-averse and resistant to rapid innovation. With expertise in both open-source technologies and SAP, Guilherme shares how he’…

In this episode of the Humans of CX podcast, Garima is joined by Tanish Mathur. Join them as they discuss the importance of customer experience in the banking and finance industry. They delve into the role of AI, security measures, and global banking, and the impact of events like the pandemic. Discover how technology can enhance the customer exper…

On this week’s episode, our hosts Dan Lines and Conor Bronsdon are joined by long-time friend of the show, industry expert, and Director of Engineering at Spot AI, Kelly Vaughn. Together they tackle a range of topics, including how tax laws are impacting engineering teams, the evolving role of AI in software development, and the great build vs. buy…

On this week's episode, we're joined by Carol Barrett, the Engineering Leader in Consumer Identity and Access at Netflix. Host Conor Bronsdon interviews Carol to learn about Netflix’s blueprint for success when building engineering teams, and how they foster a culture where inspiration and purpose are at the forefront. Carol shares her valuable ins…

In this week's episode of Dev Interrupted, co-host Conor Bronsdon is joined by David Yee, VP of Engineering at the New York Times. They dive into the often unseen aspects of organizational structures, discussing how every organization regardless of their defined values and principles, operates with a 'shadow'. David discusses the role of senior lea…

What can you learn from the scaling issues OpenAI experienced when Chat-GPT went viral? On this week’s episode, guest host Ben Lloyd Pearson is joined by Evan Morikawa, Engineering Manager at OpenAI. Join us for a first-hand look at the engineering challenges that came with Chat-GPT’s viral success, and the difficulties associated with scaling in r…

Season 4 kicks off with a conversation with Gene Kim, author of several renowned books, including "The Phoenix Project," "The DevOps Handbook," and most recently, "Wiring the Winning Organization." In this episode, Gene candidly shares the trials behind writing what he considers one of his most challenging books, why it was a joy to partner with St…

Hosts Dan Lines, Conor Bronson, and Ben Lloyd Pearson team up for a special holiday edition of Dev Interrupted. In this season-ending episode, they revisit their favorite moments from Season 3 of the podcast, share a glimpse of what listeners can expect in Season 4, and spread holiday cheer as they reflect on what they're thankful for. The team is …

In this episode of the Humans of CX podcast, Garima is joined by Arvind Singh, Chief Technology and Product Officer and EVP of IT at Puravankara, a leading real estate developer. Together, they discuss where customer experience falls in the real estate sector, highlighting the need to place customers at the center of all operations, the importance …

What does protecting the more than 100 million developers on GitHub’s platform take? And what can your team learn from GitHub’s impressive security posture? On this week’s episode, co-host Conor Bronsdon is joined by Jacob DePriest, VP and Deputy Chief Security Officer at GitHub. Join them as they discuss Jacob's journey from the NSA to GitHub, del…

We are in the middle of a crisis of commitment in the workplace – 53% of managers are burnt out, 1 in 3 employees leave their jobs in the first 90 days, and an estimated $7.8 trillion in lost productivity is due to poor organizational fit. On this week’s Dev Interrupted, we uncover the keys to a thriving workplace as co-host Conor Bronsdon is joine…

In this episode of the Humans of CX podcast, Garima is joined by Suraj Shetty, Head of Customer Experience and Learning & Development at both Kissht and Ring, two businesses focused on quality customer service. Together, they delve into how brands should respond to customer outrage on social media; how working in CX can sometimes affect mental heal…

What trends do engineering leaders need to pay attention to, and how will they impact your teams in 2024? This week, co-host Conor Bronsdon is joined by LinearB co-founder and CEO Ori Keren to discuss his predictions for next year. Together they discuss why dev team metrics are here to stay, why Ori doesn’t like the term ‘developer productivity’ [h…

The story behind why some organizations win big and keep on winning. This week, co-host Conor Bronsdon interviews Dr. Steven J. Spear, renowned MIT senior lecturer, founder, and author, to discuss the core principles from Dr. Spear's new book with Gene Kim, "Wiring The Winning Organization". They delve into why some organizations consistently outpe…

With all of the hype around the future impacts of AI, it can be easy to overlook existing solutions that solve some of the biggest pain points faced by your engineering team. On this week’s episode of Dev Interrupted, co-host Conor Bronsdon and LinearB’s Head of Developer Relations, Ben Lloyd Pearson, discuss programmable workflows and how you can …

Ever wonder what it takes to make it to the boardroom? This week's Dev Interrupted is your invitation to the table. Join us as Conor Bronsdon puts host Dan Lines in the hot seat to uncover the secrets to rising through the ranks—from IC to engineering leader with a voice in the board meetings. Together, they discuss balancing tough decisions, team …

Staying on top of emerging trends is difficult enough, so what should you do when your whole career feels, well, stuck? In this week's episode of Dev Interrupted, join co-host Conor Bronsdon and Charles Max Wood, CEO of Top End Devs, as they delve into overcoming career stagnation for developers. They discuss strategies to reignite momentum in your…

We know diversity fuels innovation, so how do we bring diversity into engineering leadership? On this week’s episode of Dev Interrupted, Bhavini Soneji joins host Dan Lines for another installment in our series on the career journey of an engineering leader. Bhavini speaks to the synergy between diverse teams and enhanced performance, painting a vi…

What does this year’s Accelerate State of DevOps Report 2023 mean for your team? LinearB & DORA have officially joined forces. On this week’s episode of Dev Interrupted, co-host Conor Bronsdon interviews Nathen Harvey, Head of Google Cloud’s DORA team. With data gathered from over 36,000 global professionals, this year’s report investigated how top…

In a world where products are plentiful but genuine customer focus is rare, how do you build an engineering org focused on customer needs? Embark on the 4th chapter of our series on the Career Journey of Engineering Leaders as Dev Interrupted host Dan Lines sits down with the talented, Bhavini Soneji. With a wealth of experience spanning over 25 ye…

The news has been filled with stories of layoffs at many of tech’s biggest companies, so where are all those engineers going? Scott Carey, LeadDev’s Editor-in-Chief, rolled up his sleeves, dusted off his skills as a trained journalist, and set out to answer that question. What he found was a simple question with a complicated answer. On this week’s…

With great power comes great responsibility. Now that you've been promoted to a people manager, how do you build a healthy and successful engineering team? Extending our series on the career journey of engineering leader, co-host Conor Bronsdon is joined by Noah Labhart, co-founder & CTO at Veryable, and host of the popular podcast Code Story. Cono…

The debate on measuring developer productivity has arrived - and it’s here to stay. On this week’s episode of Dev Interrupted, cohost Conor Bronsdon welcomes LinearB cofounder & CEO Ori Keren and Kelly Vaughn, Director of Engineering at Spot AI, to offer their critiques of a debate that has captured the attention of the engineering community: can y…

Once you've taken that step into leadership, what foundational skills and attitudes will carry you forward throughout your career? Continuing our series on the career journey of an engineering leader, host Dan Lines once again welcomes Thiago Ghisi, Director of Engineering at Nubank. In this second episode, they pivot the discussion from the initia…

How do you become an engineering leader? Is it the right fit for your career? And if you do, how do you become a good one? In this multi-part series on the career journey of an engineering leader, Dev Interrupted answers these questions and many more by inviting expert guests from the software industry to share their experiences, lessons, failures …

In an industry buzzing with enthusiasm for Engineering Platforms, many are developed without a clear product vision, leading to poor adoption or even hindering organizational performance. On this week’s episode of Dev Interrupted, cohost Conor Bronsdon talks with Simone Casciaroli, Head of Engineering at Onto. We first encountered Simone's insights…

In this episode, Garima is joined by Matt Dale, Founder of Moxie CX, a CX consulting firm helping businesses improve their customer experience efforts through several offerings, including customer journey mapping, leadership coaching, renewal forecasting. Prior to this he was the Vice President of Customer Support at Renaissance Learning having hel…

Considering expanding your engineering team overseas? While daunting, the rewards could outweigh the challenges. On this week’s episode of Dev Interrupted, co-host Conor Bronsdon welcomes Kelly Vaughn, Director of Engineering at Spot AI, back to the show. One of our most listened-to voices, Kelly dissects the decision-making process behind opening …

The wrong internal tools can hold your team back. So how do you find the right ones, and how the heck do you get engineers to adopt them once you do? On this week’s episode of Dev Interrupted, co-host Conor Bronsdon welcomes Debo Ray, co-founder & CEO of DevZero, to discuss the challenges developers face due to inadequate tools. With a keen sense o…

On this week’s episode of Dev Interrupted, host Dan Lines speaks with Mike Hamrah, CTO at Flowcode. Together, the two detail the fundamental responsibility of developers and tech leaders: shipping code. Mike shares a candid view of the industry's current state, lamenting how the focus on code shipping is getting lost amidst the complexities of agil…